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Just Group plc Annual Report and Accounts 2025
Change,
Growth,
Opportunity.
Annual Report and Accounts 2025
Our purpose
We help
people achieve
a better
later life.
We believe that every
decision we make and every
action we take should help
us fulfil our purpose.
Approval
The Strategic Report was approved by the Board of Directors
on 26 February 2026 and signed on its behalf by:
John Hastings-Bass
Chair
Strategic Report
2 Investing customers money
3 2025 highlights
4 At a glance
6 Chairs statement
8 Chief Executive Officer’s statement
10 Market context
12 Business model
14 Strategic priorities
16 Strategy in action
20 Financial key performance
indicators
22 Business review
36 Sustainability: TCFD
52 Colleagues and culture
56 Relationships with stakeholders
59 Section 172 statement
60 Non-financial and sustainability
information statement
62 Risk management
64 Principal risks and uncertainties
Governance
70 Chair’s Governance overview
72 Board of Directors
74 Senior leadership
76 Governance in operation
92 Nomination and Governance
Committee report
96 Group Audit Committee report
102 Group Risk and Compliance
Committee report
105 Directors’ Remuneration report
121 Directors’ report
127 Directors’ responsibilities
Financial Statements
128 Independent auditors’ report
138 Consolidated financial statements
142 Notes to the consolidated
financial statements
213 Company financial statements
216 Notes to the Company financial
statements
Other Information
220 Additional financial information
223 Information for shareholders
225 Directors and advisers
226 Glossary and abbreviations
01
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
Investing customers money
Individuals and corporates use their pension savings to purchase our
products and solutions, which provide guarantees, security and peace
of mind (see pg 5). We invest our customers’ money into a diversified
portfolio of fixed income investments, using our asset origination
capabilities to select the most attractive investment opportunities.
These investments generate cashflow to pay our customers and
expenses, and provide profit margin. We manage our risks prudently
and hold significant capital resources as a buffer to ensure that we
can continue to meet our customer promises well into the future.
DB de-risking £3.1bn
Retail (GIfL/Care) £1.3bn
DB de-risking £19bn
Retail (GIfL/Care) £12bn
Read more about our
products on P5
How we invest our customers’
retirement savings
Where we invest our customers’
retirement savings
£4.3bn
Retirement Income sales,
FY25
£31bn
of customer payment
promises, 31 December 2025
Lifetime mortgages 20%
Infrastructure 15%
Secured property lending 11%
Corporate bonds 34%
Government bonds 16%
Cash 4%
UK 66%
Europe 13%
North America 14%
Rest of the world 7%
Lifetime mortgages
Lending to homeowners
Infrastructure
Financing essential
infrastructure, including
renewables
Secured property
lending
Providing finance to owners
of commercial property
Corporate bonds
Lending to investment grade
companies
Government bonds
Lending mainly to the UK
government
Read more about how
we invest on P18
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
02
2025 highlights
Underlying
operating profit
1
£305m
2024: £504m, down 39%
Equivalent to underlying
EPS
1
22p 2024: 36p
Cash
generation
1
£130m
£119m at 31 December 2024
Solvency II capital
coverage ratio
1,2
179%
204% (proforma) at
31 December 2024
New business
strain
1
2.7%
2024: 1.3%
Retirement income sales
(shareholder funded)
1
£4.3bn
2024: £5.3bn, down 18%
Return on
equity
1
8.6%
15.3% at 31 December 2024
New business
profit
1
£249m
2024: £460m, down 46%
IFRS loss
before tax
£(118)m
2024: £113m
Tangible net asset
value per share
1
257p
2024: 254p, up 3p
Financial and operational highlights
Financial strength and other indicators Awarded further recognition
for outstanding service
Financial Adviser: 5 star service award
A+
Fitch insurer financial
strength rating
for Just Retirement Limited
(2024: A+)
A
Fitch issuer
default rating
for Just Group plc
(2024: A)
1 Alternative performance measure (“APM) (unaudited, the explanations and definitions of APMs can be found in the glossary). Reconciliations are included in the
Business Review for: New business strain, Cash generation and Solvency coverage ratio which are reconciled to Solvency II excess own funds; New business
profit and Return on equity and Underlying EPS which are both based on Underlying operating profit, are reconciled to IFRS profit before tax; and Tangible net
asset value is reconciled to IFRS total equity. Retirement Income sales (shareholder funded) are reconciled to premium cash flows in note 2 to the Consolidated
financial statements.
2 Solvency capital coverage ratios as at 31 December 2025 and 31 December 2024 include a recalculation of transitional measures on technical provisions
(“TMTP”) as at the respective dates. Following the implementation of the UK Reforms to Solvency II on 31 December 2024, TMTP is now recalculated quarterly
using the new simplified method. Firms are no longer required to seek PRA approval for their recalculations. The estimated 2024 ratio is presented after the
impact of the pre-funded repayment of Tier 3 debt in February 2025. The reconciliation to the regulatory capital position is explained in note 30.
03
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
Strategic Report
At a glance
Leaders in our markets.
We positively disrupt markets
where we can become a leader
and deliver great outcomes
for customers. In doing so, we
create value for shareholders.
Corporate clients: Solving
problems for companies
We develop scalable retirement-focused
solutions for banks, building societies,
life assurance companies, pension
scheme trustees, other corporate
clients and for their customers,
clients and members.
Retirement focused
solutions
Homeowners: Accessing
property wealth
People aged 55+ who want to access
wealth locked up in their property.
3.5 trillion
property wealth owned by people aged 55+
Individuals: Providing
retirement income
People who have built up pension
savings throughout their career and
want a guaranteed income, flexible
income, or a combination in retirement.
>£1 trillion
DC pension savings reaching
retirement age (2025-2034)
Trustees and scheme
sponsors: providing
member security and
de-risking pension
liabilities
Defined benefit pension schemes
de-risking their liabilities by
securing member benefits with
an insurance contract.
£1 trillion
addressable market
We are a
specialist in our
chosen markets,
serving four
distinct groups
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
04
...with products and services
Marketed
products
1
Services Benefit and competitive position
Defined Benefit De-Risking
Solutions (“DB”)
Solutions for pension scheme trustees
to reduce the financial risks of operating
pension schemes and increase certainty
that members’ pensions will be paid in
the future.
We have developed “Beacon”, a proprietary
technology platform to underpin our highly
successful bulk quotation service. We
are a leader in the small to medium size
transaction space, with a differentiated
position and competitive advantage.
Guaranteed Income for Life (“GIFL”)
A solution for individuals/couples who want
the security of knowing they will receive a
guaranteed income for life.
By using our unrivalled intellectual property,
Just provides an individually tailored
solution providing customers typically
with double-digit percentage increases in
income compared to standard products.
Secure Lifetime Income (“SLI”)
SLI is a tax-efficient solution for individuals
who want the security of knowing they will
receive a guaranteed income for life and
the flexibility to make changes in the early
years of the plan.
Just’s pioneering Secure Lifetime Income
product enables customers to select a
guaranteed income from within a Self-
Invested Personal Pension. This enables
a customer to manage and blend their
total pension assets tax efficiently within
a single technology platform.
Care Plans (“CP”)
A solution for people moving to residential
care who want the security of knowing a
regular payment will be made to the care
provider for the rest of their life.
Just’s Care Plans can be tailored to
the individual and offer a tax-efficient
solution by making payments to
residential care providers.
1 Reported in our
Insurance segment.
Lifetime Mortgages (“LTM”)
Solutions designed for people who want to
release some of the value of their home.
By using our unrivalled intellectual
property, Just provides an individually
tailored solution providing around six-in-ten
customers with a lower interest rate or
a higher borrowing amount compared to
standard products. Just provides a range
of lifetime mortgages, enabling people to
meet a variety of needs in later life.
Professional
services
2
Services Benefit and competitive position
HUB group
Our professional services and distribution
businesses delivering technology, broking
and advice solutions for corporate clients
and pension schemes. We also provide
regulated financial advice on how people
should use pension, investment and
savings, or release some of the value
from their homes.
Support for organisations wanting to
deliver whole-of-market shopping around
services to source retirement income
products for their customers, employees or
pension scheme members. HUB Financial
Solutions is the UK’s largest GIfL broker.
HUB Financial Solutions offers an innovative
approach that provides affordable regulated
advice to people with modest pension
savings. It also delivers face-to-face advice
at a time and place to suit the client.
Provides a range of business services
tailored to the needs of the organisation,
ranging from consultancy and software
development to fully outsourced customer
service delivery and marketing services.
2 Reported in our
Other segment.
Competitive position:
A leader
Developing
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
05
Strategic Report
Change,
Growth,
Opportunity.
Chair’s statement
This has been a defining
year for our Company and
marks the beginning of an
exciting new chapter in
our journey.
John Hastings-Bass
Group Chair
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
06
Dividend
Given the close proximity to concluding
the acquisition by BWS, the Board
is not making any ordinary dividend
declarations at this date.
Board composition
and governance
We welcomed Matt Saker to the
Board in August as an Independent
Non-Executive Director. Matt has
considerable experience within the
insurance industry, having served in a
number of senior leadership positions
at FTSE 100 companies including as
Chief Risk Officer at Aviva. Matt is Chair
of the Risk and Compliance Committee.
I take great pride in leading the
Board and the Group’s governance
function, and my introduction to the
Corporate Governance report on page
70 provides further information on
our governance and decision-making
processes. We have an excellent team
in place that will ensure the Company
is effectively governed and well led.
I would like to thank the Board for
their significant contribution. You can
read more about the Directors of the
Company on pages 72 to 74.
Supporting UK growth,
productivity and sustainability
Our number one priority is to deliver the
promises we make to our policyholders.
In order to meet these promises, we
invest billions of pounds into the UK.
We have expanded our investment
capabilities and have originated a
wider range of assets to meet the
demands of our growing business.
Read more about our productive
investments on p18-19 and at
justgroupplc.co.uk
We are making excellent progress
towards our goal to become net zero
and doing our part to help the world
transition towards a sustainable
environment and low carbon global
economy. You can read our transition
plan on our Group website and this
year’s Annual Report provides insight
into our climate-related risks and
opportunities. Our disclosures are
consistent with those recommended
by the Taskforce on Climate-related
Financial Disclosures and you can read
more on pages 36 to 51.
Engagement with our
stakeholders
The Board engages directly and
indirectly with our customers,
shareholders, colleagues, regulators,
government, professional bodies and
wider society to promote the interests
of our customers more broadly. We
place great importance on working
effectively with these groups and
actively seeking their feedback.
I am pleased to introduce just group
plc’s 2025 annual report. This has
been a defining year for our company.
Following the board’s comprehensive
review, our proposal to shareholders
to accept an offer from brookfield
wealth solutions ltd (“bws”) was
supported, moving us towards the
beginning of an exciting new chapter
in our journey.
An exciting future
The decision reflects both the strength
we have built as an independent listed
business and the opportunities that
lie ahead as part of a larger global
organisation. On behalf of the Board,
I would like to thank our shareholders
for the trust and unwavering support
they have shown over many years.
Their confidence has enabled us
to build a company of substance,
resilience and purpose.
Our progress has been underpinned by
a clear strategy and by the dedication
of our colleagues, whose expertise and
integrity have earned the confidence
of clients and partners alike. Together
we have navigated a period of change
in our markets, delivering consistent
performance and a strong platform for
long-term growth. It is from this position
of strength that we now move forward.
The Board’s recommendation of
the BWS offer was based on a
shared conviction that combining
our capabilities will create greater
opportunities for all stakeholders. As
part of BWS, under the leadership of
David and his team, we will benefit from
global reach, enhanced resources and
the ability to accelerate our growth
ambitions. Importantly, our business will
become the cornerstone of BWS UK
strategy – a growth platform from which
new products, client relationships and
innovation can flourish.
Looking ahead, our purpose and values
remain unchanged. We will continue to
focus on delivering for our customers,
supporting our colleagues, and
contributing positively to the markets
and communities we serve. While this
year marks the end of our journey as
an independent listed company, it also
marks the start of a new and exciting
phase – one in which our heritage,
expertise and ambition will play a central
role within a world-class organisation.
2025 overview
The primary focus of our Group is to
deliver ongoing sustainable growth
through the capture of profitable
business, investing for the future, and
ensuring our business model continues
to be financially resilient.
This has resulted in a robust
balance sheet and positive business
momentum. The Group’s financial
strength and performance are both set
out in detail in the Business Review.
We work hard to ensure our customers
benefit from our products, services
and our shareholders receive the
benefit of long-term value creation.
Throughout this report you can read
how the Board takes into consideration
feedback from the Company’s
stakeholders and how the Board, and
colleagues from across the Group,
promote the success of the Company.
Purpose driven
We help people achieve a better later
life, this is our purpose, it’s why we
exist. We fulfil our purpose by delivering
excellent products and services, so our
customers achieve great outcomes.
People don’t get a chance to experience
retirement before it happens. Managing
finances without regular salary payments
can be complicated and stressful.
We assist individuals in envisioning
their post-work life and offer support,
guidance, and advice to help them
confidently take the next steps.
Our purpose is just as meaningful
today as it was when we first
established it. It’s clear, authentic
and it acts as a beacon for colleagues
throughout the entire Group to
embody our purpose daily.
Outlook
There are strong structural drivers
of long-term growth in our chosen
markets, which remain attractive.
We continue to focus our leadership
team on delivering great outcomes for
customers, driving profitable growth
and investing for the future.
On behalf of the Board, I would like
to conclude by expressing gratitude to
David, his team, and all our colleagues
across the Group for their dedication
to supporting our customers and
delivering a strong set of results.
I also extend my thanks to our business
partners for trusting us to provide
excellent service to their clients.
We are helping our customers,
rewarding our shareholders, fulfilling our
purpose and contributing to growing
the UK economy. We are excited and
optimistic about the future as we look
to join the wider Brookfield ecosystem
and lead the insurance growth in the UK
through the Just brand.
John Hastings-Bass
Group Chair
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
07
Strategic Report
Chief Executive Officer’s statement
Confident
future
outlook
As we enter a new chapter
under new ownership, we do
so with optimism, continuity
of purpose, and a clear
ambition for the future.
David Richardson
Group Chief Executive Officer
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
08
Guaranteed Income for Life
Our Retail business had a very
encouraging year as sales were up
23% to £1.3bn, with excellent traction
in the second half due to our improved
advisor proposition, reflecting ongoing
development expenditure. Market
demand has remained strong and
took a small step up to £7.4bn in 2025
(source: ABI, 2024: £7.0bn), which
represents a more than doubling
since 2022. We utilise proprietary
medical underwriting to risk select the
most profitable parts of the market.
Guaranteed income has enormous
long-term growth potential due to the
steady growth of defined contribution
savings and increasing willingness
of advisors to utilise guaranteed
income solutions.
Alignment of purpose with our
investments capability
The tighter credit spreads available
in public markets during 2025 meant
our successful illiquid asset origination
strategy was more important than
ever. We sourced £2.2bn of illiquid
investments during 2025 at attractive
spreads above equivalent public
assets, with two thirds of this total
sourced internally. We remain
committed to continuing to invest
in assets that support a positive
impact, with recent investments
taking advantage of strong market
momentum for green buildings,
energy-efficient properties
and infrastructure.
Financial performance,
underlying operating profit
down 39%
In 2025, underlying operating profit
was down 39% to £305m, driven by a
reduction in new business margin on
lower sales, partially offset by higher
recurring in-force profit. New business
margin was impacted by a combination
of tighter credit spreads, the effect of
increased competition on pricing, lower
volumes, and business mix. We incurred
strategic costs as we continued to
invest in new proposition development,
and reported non-operating investment
and economic losses, which when
combined with other items resulted in an
adjusted profit before tax of £120m for
2025 (2024: £482m). After allowing for
deferral of profit into the CSM balance
sheet reserve, the IFRS loss before tax
was £(118)m (2024: £113m profit).
Our purpose and our customers
We help people achieve a better
later life, this is our purpose, it’s why
we exist. We fulfil that purpose by
delivering market-leading products
and award-winning services to over
700,000 customers.
This has been a momentous year for
Just Group.
The proposed combination with
Brookfield Wealth Solutions Ltd
(“BWS”) is a fantastic outcome for
customers, shareholders and our
colleagues. It reflects the strength
of the Just platform and the long-
term value of the strategy we have
developed. BWS and the wider
Brookfield scale, investment expertise
and alignment with our purpose will
enable Just to broaden its reach and
enhance its offering.
Increasingly competitive markets in
2025, particularly in DB, led to an 18%
fall in shareholder funded sales to
£4.3bn, which has delivered underlying
operating profit for the year of £305m,
down 39%. Our disciplined approach
to new business pricing means that we
consistently write business at or above
our target mid-teen IRR on shareholder
capital invested in new business,
which in 2025 came at the expense
of volumes. Both our DB and Retail
business units are benefitting from
long-term structural trends, and we are
committed to compounding the growth
in value of the Group over the long
term. During 2025, the Group’s tangible
net asset value increased to £2.7bn.
Defined Benefit De-Risking
I am extremely pleased with the
strategic execution of our DB business,
which has had another industry record
year. We completed 130 transactions
(2024: 129 transactions), which
delivered £3.1bn of new business,
making Just the number one DB
provider by deal number. Over the
past four years, we have completed
more than 300 transactions via our
proprietary platform, Beacon. We
priced multiple large DB schemes, but
pricing was unusually competitive in
the context of the prevailing credit
spread environment. This dynamic
lead to our DB business completing
five transactions above £100m in 2025
(largest £270m) compared to nine
transactions above £100m in 2024
(largest £1.8bn).
We expect an increased DB market
opportunity in 2026, following the
fall in the market in 2025 to c.£40bn.
The reduction was due to fewer large
transactions, which we believe was a
consequence of market uncertainty
during the first half of the year ahead
of the publication of the Pension
Schemes Bill in June. Otherwise the
market was busy in 2025 and overall
activity continues to increase with
c.350 transactions completed,
a new record (source: LCP,
2024: 300 transactions).
Furthermore, we are continuing to
invest to help more people across
the wider retirement markets. During
the year, we acquired two smaller
businesses, which add capability and
accelerate our participation in the
“approaching retirement” segment.
Sustainability
We are committed to a sustainable
strategy that protects our communities
and the planet we live on. We are proud
to have achieved our first net zero target:
net zero by 2025 in our own operations
(Scope 1 and 2 emissions).
Our Scope 3 emissions, which are
principally comprised of carbon
emissions, are largely driven by our
investments (credit portfolio and
lifetime mortgages). Our target is to
reduce our applicable Scope 3 carbon
emissions by 50% by 2030. We have
made strong progress – achieving
a 46% reduction in our investment
portfolio financed emissions intensity
by the end of 2025 relative to our
2019 baseline. Within this, we have
delivered a 57% reduction in our credit
portfolio financed emissions intensity.
For further details, please refer to our
TCFD disclosures on pages 36–51.
Our people
As we look forward to the new
opportunities created by our change in
ownership, we will be harnessing the
power of our highly talented, ambitious
and engaged colleagues to deliver
strong business growth and fulfil our
purpose. I would like to thank all my
colleagues for their hard work and
dedication – it’s always a team effort
and our people make Just a brilliant
place to work.
In conclusion
Over the last five years, we have
doubled our sales and established
Just as a leader in our chosen markets.
These markets present multiple
opportunities and structural growth
for many years to come.
I am really proud of what the Just
team has accomplished and personally
grateful for the valuable support our
shareholders have shown us since I
became CEO in 2019. We look forward
to working with our new owners, BWS,
and building on our successful growth
strategy and strong culture as we enter
this exciting new phase for Just.
David Richardson
Group Chief Executive Officer
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
09
Strategic Report
Market context
Helping customers and
corporates strengthen
their financial resilience
Structural drivers in our markets mean we can grow profits
sustainably while delivering better outcomes for customers.
The retirement shift from db to
dc is gathering momentum. Db or
final salary pension schemes are
gradually being paid or transferred to
insurers, while dc retirees are seeking
options to address their needs and
wants. Guaranteed income and
hybrid products provide customers
with the peace of mind they seek in
retirement.
Defined Benefit
de-risking solutions
Private and public sector employers
traditionally provided Defined Benefit
(“DB”) pension schemes, often called
final salary schemes, as an important
benefit for employees. The employer
would share some responsibility for
the wellbeing of their former workers
when they retired by providing a
guaranteed retirement income based
on their earnings history and length
of employment.
Over time, providing these guaranteed
benefits became expensive. More
than 95% of the UK’s private sector
DB pension schemes are now closed to
new members and/or future DB accrual
(source: PPF, Purple Book). Continuing
to operate these schemes has become
more onerous for employers.
The DB de-risking business has
allowed these employers to alleviate
the financial and operational
challenges of running these schemes
by passing responsibility for the
schemes to insurers who can fully
or partially de-risk the employer’s
defined benefit obligations.
Current market
As of 31 March 2025, total UK DB
obligations (insurer basis) were over
£1tn. Within this, just under 80% of the
almost 5,000 schemes have assets
of less than £100m, but account for
c.10% of the total DB obligations. This
skewed distribution of scheme number
versus value has lead to insurers
setting up streamlined processes
and providing dedicated resources to
enable schemes of all sizes access to
the DB de-risking market.
Over the past 10 years, the funding
levels of all schemes on an insurer
buyout basis has increased from 57%
to 96%. Improvement in funding levels
was initially driven by sponsoring
company contributions and insurers’
ability to access improved reinsurance
terms. Since 2022, the main driver has
been higher long-term interest rates,
which reduce the liability value of the
DB pension obligation by more than the
reduction in the scheme’s asset value.
To date, c.22% of the outstanding
DB liabilities have been transferred
from corporate balance sheets to
insurers, with decades remaining as
DB pensions are gradually paid.
Competitive factors
2025 was a record year of activity for
DB insurance transactions with c.350
transactions completed (LCP, 2024:
300 transactions). This translated into
c.£40bn of DB market new business
premium (source: LCP), compared to
£48bn in 2024. The reduction in market
value was driven by fewer large deals
(>£1bn), although two of the largest
deals on record did transact during
2025. There is an active insurance de-
risking market for DB pension schemes,
as evidenced by multiple insurers
competing for schemes of all sizes.
Royal London, M&G (who both entered
in 2023) and Utmost (2024) continue
to steadily build their bulk annuity
franchises. In 2026, three DB insurance
providers including Just Group are
expected to change ownership, subject
to regulatory and other customary
clearances. From a market perspective,
Just Group and BWS’s Blumont UK are
expected to operate as a single group
under the Just brand, and therefore the
market will have ten participants.
Outlook
In the decade to 2034, £350-550bn of
DB liabilities are expected to transfer
to insurers (source: LCP). Just Group is
continuing to invest in its proposition,
resources and service to ensure that
schemes we work with can realise their
de-risking ambition and provide the best
member outcomes and experience.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
10
Annual DC assets reaching
retirement age (£’bn)
2
Remaining DB liabilities 78%
2007-24 Buy-in/Buy-out (est.) 19%
2025 Buy-in/Buy-out (est.) 3%
2025
2026
2027
2028
2029
2030
2031
2032
2033
2034
150
100
50
0
c.£1tn of decumulation flows over the
next decade
There is an active insurance de-risking market for defined benefit pension
schemes as evidenced by multiple insurers competing for schemes of allsizes.
Total DB liabilities
(£1.1tn as of December 2025)
1
2 Source: Broadridge 2024 Navigator
Individual Retirement
Income market
Guaranteed Income for Life
Guaranteed Income for Life (“GIfL”)
products are bought by individual
customers who want to convert some
or all of their accumulated pension
savings into a guaranteed income
for their retirement. This provides
people with peace of mind, knowing
the income they receive will continue
to be paid for as long as they, or their
spouse, lives. Using a financial adviser,
pension customers can compare the
GIfL offer provided by their existing
pension company with what is
available on the open market, ensuring
they are able to secure the best
deal available to them. Alternatively,
customers interested in purchasing the
product can do so via a non-advised
broking route, where HUB Financial
Solutions is a market leader.
Continuing developments are driving
growth over the medium term:
the structural drivers of growth
in the retirement income market
are strong. Assets accumulating
in defined contribution (“DC”)
pension schemes are projected to
increase consistently over the next
decade, driven by auto-enrolment.
the market is currently benefitting
from the return of UK long-term
interest rates to more normalised
levels. The rate of income on
GIfL has risen by around 50%
compared to 2021.
new solutions are being introduced
to the market to provide financial
advisers with more sophisticated
options to blend a guaranteed
income producing asset with other
investments to deliver improved
outcomes for their clients.
The combination of these factors has
doubled the size of the market during
the last three years to more than £7bn.
Regulatory developments
The introduction of the FCAs
Consumer Duty in July 2023 and the
findings from the FCAs Thematic
Review of Retirement Income
Advice published in March 2024
are leading advisers to re-examine
the importance of guaranteed
income to help customers achieve
their objectives. The Consumer Duty
introduced a new consumer principle
that requires firms to act to deliver
good outcomes for retail customers.
The outcomes relate to (i) products
and services; (ii) price and value; (iii)
consumer understanding; and (iv)
consumer support.
In June 2025, the FCA introduced
The Advice Guidance Boundary
Review, which aims to improve
customer access to financial support
to address a growing concern that
most customers in the UK are not
getting the financial help they need.
Targeted support forms a key part
of the FCAs review. It introduces a
new set of conduct standards and is
complementary to Consumer Duty.
Simplified advice can complement
targeted support where a customer
has straightforward needs, or indeed,
can be a stepping stone towards
additional advice for complex needs.
The ambition is for a thriving and
trusted market for different forms of
advice, targeted support and guidance,
so that consumers can access the help
they need, at a cost they can afford
and when they need it.
Financial adviser engagement
More customers are now seeking
professional help, while improved
GIfL rates have helped advisers to
increasingly position the financial
security of guaranteed income as a
cornerstone of retirement planning.
The adviser will highlight the open
market option, and availability of an
individually underwritten GIfL, which
takes into account an individual’s medical
conditions, personal and lifestyle factors
to determine their life expectancy.
Medical underwriting can typically
achieve an additional double-digit
percentage income increase compared
to purchasing a standard GIfL.
Advisers value the flexibility to
blend guaranteed income with
other retirement products such as
investment funds. Depending on client
circumstances and their retirement
goals, advisers are increasingly seeking
to manage sequencing risk, where
the timing of withdrawals during the
pension decumulation phase can
have an adverse impact on the overall
pension pot size and how long it might
last. This includes the client building
a cash buffer, temporarily adjusting
spending, and adjusting the pension
assets towards guaranteed income via
bonds and/or an annuity, as the client
ages and the pension pot decreases in
size. The decumulation advice journey
can help manage overall risk and
sustainability, including the opportunity
to leave an inheritance to loved ones.
We expect these positive trends to
continue, in tandem with more and
more people reaching retirement age
with larger pension pots. Over the
next decade, it is estimated that £1tn
(cumulative) of defined contribution
savings will enter the spending phase
of retirement, and advisers will need to
respond to these customers’ needs.
1 Source, PPF 7800 index as of 31 December 2025,
s.179 liabilities. Just estimate to convert to a full
Buy-out basis.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
11
Strategic Report
Our purpose is to help people achieve a better later life. We fulfil
our purpose by addressing changing retirement needs with
financial products, advice and guidance. We deliver sustainable
value for customers, shareholders, partners and colleagues while
protecting the planet we live on.
How we create value through our retirement expertise
Pension scheme
trustees and sponsors
Advisers
Corporate
partners
HUB group
We charge a margin in
exchange for accepting risk
over the lifetime of the policy
PROVIDING
SECURE
INCOME FOR
CUSTOMERS
INNOVATIVE
SOLUTIONS
OPERATIONAL
SCALABILITY
RISK
SELECTION
AND FAIR
PRICING
BRILLIANT
CUSTOMER
EXPERIENCE
SUSTAINABLE
LONG-TERM
INVESTMENTS
Business model
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
12
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
Shareholders
Through disciplined resource management,
we generate returns above our cost of
capital and sustain strong organic capital
generation, fuelling investment in growth
and supporting sustainable dividends.
Customers
Our medical underwriting approach
ensures fair pricing and better customer
outcomes, supported by a resilient
business model where customers can
trust us to pay claims over the long term.
Partners
We partner with trustees and scheme
sponsors to de-risk pension liabilities and
provide long term security for members.
Colleagues
Our purpose-led, high-performing
culture creates an environment where
ambitious, curious, and collaborative
people can thrive.
Environment
We remain committed to reducing
our investment emissions by 50% by
2030, invest in green infrastructure,
and we achieved net-zero in our
operations in 2025.
We create value for
Innovative solutions
Our insurance and investment offerings help
customers manage risks such as exposure to
their defined benefit pension schemes running
into difficulties, running out of money or facing
unaffordable care costs.
Risk selection
Prognosys™ is our proprietary engine for individual
medical underwriting, giving us sharper insight into
the risks we choose to take on and supporting
stronger outcomes for customers.
Sustainable investments
Our investment expertise and proven illiquid
origination strategy supports the management of
a diversified asset portfolio, delivering sustainable
returns for both policyholders and shareholders.
Operational scalability
We continue to focus on automating processes and
modernising infrastructure to lower operating costs
and maintain high service standards as we grow.
Brilliant customer experience
Our colleagues work hard to understand and serve
customers as individuals, be there for the moments
that matter, and minimise their administration.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
13
Strategic Report
Principal risks
and uncertainties
Ongoing risks:
A
Market
B
Credit
C
Insurance
D
Liquidity
E
Conduct and operational
F
Strategic
Risk outlook:
1
Political and regulatory
2
Climate and environmental,
social and governance (“ESG”)
3
Cyber and technology
4
Insurance
5
Market and credit
6
Liquidity
7
Strategic
Focus
We strengthened our investment
capabilities and scaled responsibly,
while balancing growth with resilience
to generate long-term value.
Focus
To enable future productivity
gains, we continued to modernise
our legacy infrastructure by
migrating end-of-life systems
and automating processes.
Focus
We expanded reach through
partnerships and adviser technology
integration to meet customer needs.
Focus
We used data insights to enhance
experiences, build deeper
relationships, and deliver more
personalised outcomes.
Focus
We built a high-performing culture
and organisation where colleagues
are proud to work for Just.
2025 progress
Further improved risk controls
and enhancing our internal asset
origination capabilities.
Strengthened our investment
governance and capabilities
to ensure our robust operating
model is future ready.
Enhanced internal origination
capability, completing 41 in-
house investment transactions
during the year.
Secured PRA approval
for Matching Adjustment
amendment, providing additional
capacity for growth.
2025 progress
Enhanced our DB operations
capability and productivity
through our reinsurance
platform and migration of
c.400 schemes.
Continued modernisation of our
Retail new business systems.
Enhanced our financial resilience
by improving our Stress and
Scenario Testing framework.
Continued to build on data
foundations and delivering AI
use cases across the Group.
Continued migration of our
infrastructure to the cloud, with
over 60% of core infrastructure
now cloud-based, improving
resilience, scalability and
cost efficiency.
2025 progress
Launched our Fixed Term
Investment (FTI) product on
the Fundment adviser platform,
expanding adviser access
and adoption.
Quoted on over half of all
£1bn+ DB transactions in
the market, while maintaining
pricing discipline in a highly
competitive environment.
Strengthened DB onboarding
through proactive engagement
with trustees, administrators
and EBCs.
2025 progress
Continued to deliver good
outcomes for our customers,
supported by research and
customer insight.
Enhanced customer journeys
through deeper use of data
driven insight.
Expanded support for
customers with our specialist
team dedicated to looking
after the best interests of
our customers who may be
vulnerable, with complex needs.
Achieved our 21st consecutive
5 Star Award for Pensions &
Protection Providers and our
16th for Mortgage Providers
at the Financial Advisor
Service Awards.
2025 progress
Raised over £50,000 for our
chosen charity Hourglass, more
than 50% above last year.
Achieved a 92% emissions
reduction in operational
emissions.
Enhanced our colleagues
workplace environment, moving
into our new Reigate offices.
Named Company of the
Year at the Financial Advisor
Service Awards.
2026 focus
We will continue to strengthen
and expand our investment
capabilities, whilst maintaining
our financial discipline. The
proposed combination with BWS
would enhance our investment
origination capability, capacity
and flexibility.
2026 focus
We will continue to modernise
systems and actively leverage
technologies to improve
productivity, enhance resilience
and accelerate innovation
across the Group.
2026 focus
We will drive growth through
deepening partnerships,
expanding adviser engagement
and leveraging innovation
and technology to improve
accessibility to our solutions.
2026 focus
We will continue to enhance
the customer experience by
embedding data driven insights
across journeys and improving
personalisation.
2026 focus
We are committed to be a
destination employer by
enhancing our colleague
experience, and by continuing
to invest in colleagues’
continuous growth and
development.
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Grow
sustainably
Scale with
technology
Our purpose: We help people achieve a better later life.
Underpinned by our five strategic priorities:
Strategic priorities
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
14
Focus
We strengthened our investment
capabilities and scaled responsibly,
while balancing growth with resilience
to generate long-term value.
Focus
To enable future productivity
gains, we continued to modernise
our legacy infrastructure by
migrating end-of-life systems
and automating processes.
Focus
We expanded reach through
partnerships and adviser technology
integration to meet customer needs.
Focus
We used data insights to enhance
experiences, build deeper
relationships, and deliver more
personalised outcomes.
Focus
We built a high-performing culture
and organisation where colleagues
are proud to work for Just.
2025 progress
Further improved risk controls
and enhancing our internal asset
origination capabilities.
Strengthened our investment
governance and capabilities
to ensure our robust operating
model is future ready.
Enhanced internal origination
capability, completing 41 in-
house investment transactions
during the year.
Secured PRA approval
for Matching Adjustment
amendment, providing additional
capacity for growth.
2025 progress
Enhanced our DB operations
capability and productivity
through our reinsurance
platform and migration of
c.400 schemes.
Continued modernisation of our
Retail new business systems.
Enhanced our financial resilience
by improving our Stress and
Scenario Testing framework.
Continued to build on data
foundations and delivering AI
use cases across the Group.
Continued migration of our
infrastructure to the cloud, with
over 60% of core infrastructure
now cloud-based, improving
resilience, scalability and
cost efficiency.
2025 progress
Launched our Fixed Term
Investment (FTI) product on
the Fundment adviser platform,
expanding adviser access
and adoption.
Quoted on over half of all
£1bn+ DB transactions in
the market, while maintaining
pricing discipline in a highly
competitive environment.
Strengthened DB onboarding
through proactive engagement
with trustees, administrators
and EBCs.
2025 progress
Continued to deliver good
outcomes for our customers,
supported by research and
customer insight.
Enhanced customer journeys
through deeper use of data
driven insight.
Expanded support for
customers with our specialist
team dedicated to looking
after the best interests of
our customers who may be
vulnerable, with complex needs.
Achieved our 21st consecutive
5 Star Award for Pensions &
Protection Providers and our
16th for Mortgage Providers
at the Financial Advisor
Service Awards.
2025 progress
Raised over £50,000 for our
chosen charity Hourglass, more
than 50% above last year.
Achieved a 92% emissions
reduction in operational
emissions.
Enhanced our colleagues
workplace environment, moving
into our new Reigate offices.
Named Company of the
Year at the Financial Advisor
Service Awards.
2026 focus
We will continue to strengthen
and expand our investment
capabilities, whilst maintaining
our financial discipline. The
proposed combination with BWS
would enhance our investment
origination capability, capacity
and flexibility.
2026 focus
We will continue to modernise
systems and actively leverage
technologies to improve
productivity, enhance resilience
and accelerate innovation
across the Group.
2026 focus
We will drive growth through
deepening partnerships,
expanding adviser engagement
and leveraging innovation
and technology to improve
accessibility to our solutions.
2026 focus
We will continue to enhance
the customer experience by
embedding data driven insights
across journeys and improving
personalisation.
2026 focus
We are committed to be a
destination employer by
enhancing our colleague
experience, and by continuing
to invest in colleagues’
continuous growth and
development.
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Link to ongoing risks:
A B C D E F
Link to risk outlook:
1 2 3 4 5 6 7
Reach new
customers
Be recommended
by our customers
Be proud to
work at Just
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
15
Strategic Report
7%
3%
9%
11%
10%
6%
10%
23%8%
5%
1%
Strategy in action
Protecting
pensions,
supporting
growth,
investing
in the UK
As a leading insurer, we play a vital role in
the uk economy. We support uk economic
growth by providing businesses with financial
certainty, delivering long-term security to
pension scheme members and investing
pension savings into productive assets
across the country.
We offer companies and pension
scheme trustees a clear and secure
route to transfer their defined benefit
pension liabilities to an insurance
company.
Using our risk transfer solutions, we
remove the investment, inflation and
longevity risks that can otherwise limit
a business’s capacity to grow. We have
taken responsibility for these legacy
obligations from hundreds of companies
all over the UK, enabling sponsors
to redirect capital and management
focus within their businesses towards
innovation, productivity and job creation.
The pension savings we receive from
pension schemes are invested into
the real economy. We deploy them
into productive finance – including
infrastructure, housing, sustainable
energy and other long-term
investments – helping to fund projects
that drive economic growth and
support communities.
We provide an outstanding service to
the members, trustees and sponsors
of large schemes, small schemes and
all those in between. Scheme members
achieve peace of mind knowing their
future pension income is secure. Our
capital strength and robust, disciplined,
long-term investment approach underpin
our ability to meet the lifetime promises
we have made to our customers, often
extending many decades ahead.
Defined benefit pension
scheme members across
the uk
>180k
7%
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
16
The many
600+
Defined Benefit
pension schemes
helped
The big
£1.8bn
for 22,500 G4S
members
The small
£0.4m
for <10 members
with
£900m+
paid to members
and schemes in 2025
John Cotton Group
Yorkshire
An £11m full scheme buy-in insures
current and former members of the
john cotton (mirfield) limited
Retirements Benefits Scheme. The
John Cotton Group is a family
company established in 1916 and
based in Yorkshire. They have been
redefining fabrics and fibres for over
a century and are the UK’s largest
manufacturer of pillows, duvets and
protectors. The buy-in insures the
benefits of all 105 uninsured lives,
comprising 48 deferred members
and 57 pensioners.
Brother UK
North west
A £56m full scheme buy-in insures all
679 members of the Brother Staff
Retirement Benefits Scheme (the
“Scheme”). The Scheme is sponsored
by Brother International Europe
Limited and Brother UK Limited, part of
the Brother Group, a manufacturer of
technology solutions with a UK base in
Manchester. They offer a wide range
of printers, scanners, and labelling
devices alongside personalised
business technology services.
Scottish Milk
Scotland
A £42m full scheme buy-in for all 452
members of the Scottish Milk Limited
Retirement Benefits Plan (the
“Scheme”). The Scheme is sponsored
by First Milk, a B corp and a co-
operative, with around 700 farming
families spread across britain. It
provides farmers with security and
stability, allowing them to plan for the
future and develop their farming
business for the next generation.
GKN Aerospace
West Midlands, South West
and Southern England
A £513m full scheme buy-in insuring
the benefits of 2,262 pensioners and
1,963 deferred members of the GKN
Group Pension Scheme (No. 4). GKN
Aerospace is a global multi-
technology leader in the aerospace
industry. It has around 3,600
employees spread across six locations
in the uk.
Welcome Break
Nationwide
A £23m buy-in with the Welcome
Break Pension Plan insuring the
benefits of all 348 members. Welcome
Break is one of the uk’s leading
motorway service operators, running
60 service areas and 31 hotels up and
down the country. They welcome
more than 85 million customers every
year.
G4S
Nationwide
A £1.8bn full scheme buy-in with the
G4S pension scheme, covering the
benefits of around 22,500 members.
G4S is a leading security and facility
services company that provides
security services and cutting-edge
smart technology to deliver tailored
security solutions. It has 31,000
employees in the UK and Ireland.
Find out more at
www.justgroupplc.co.uk/
GKNAerospace or scan
the QR code
Find out more at
www.justgroupplc.co.uk/
WelcomeBreak or scan
the QR code
Find out more at
www.justgroupplc.co.uk/
G4S or scan
the QR code
Find out more at
www.justgroupplc.co.uk/
JohnCottonGroup or scan
the QR code
Find out more at
www.justgroupplc.co.uk/
BrotherUK or scan
the QR code
Find out more at
www.justgroupplc.co.uk/
ScottishMilk or scan
the QR code
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
17
Strategic Report
Strategy in action continued
Turning pension
savings into
UK growth
Utilities
Investment in critical
infrastructure assets
including the Haweswater
Aqueduct Resilience
Programme, delivering
drinking water to 2.5m
people.
Social housing
Lending to a social
housing provider to help
expand its investment
capacity and deliver
56,500 new homes in
England over the next
15 years.
Education
Long-term financing for
Lucy Cavendish College,
University of Cambridge,
to provide accommodation
for its students. This will
help the college meet
its aim to increase the
number of students from
disadvantaged and under-
represented backgrounds.
Solar
Investment in a
portfolio of solar
assets across
England and Wales
with a combined
peak capacity of
365MW.
Pubs
Investment to
refinance debt and
provide expansion
capabilities for the
UK pub portfolios
held by Pantheon
Holdings and let
to major operators
in the sector such
as Greene King,
Marston’s and
Stonegate.
As a trusted provider of long-term retirement
savings solutions, we invest the pension
savings of hundreds of thousands of our
customers to meet the lifetime promises we
have made to them. The investments we make
on behalf of our customers are also supporting
the uks long-term economic growth.
We have been trusted to safely invest
£30 billion of our customers’ pension
savings. We take this responsibility
very seriously. Our investment strategy
is designed to generate secure,
predictable returns over many decades
so we can meet every pension promise
we have made, in full and on time.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
18
Community and retail
Investment in a high-
quality, retail led mixed-
use development in
Lincolnshire designed to
have a positive local social
impact by regenerating
the town centre.
Healthcare
Finance for the NHS Tunbridge
Wells Hospital to help fund
the construction of new
accommodation and teaching
space for medical students –
including 144 residential units
for student doctors.
Commercial real estate
Investment in a portfolio of
Grade A office assets in UK
cities for Oval Real Estate,
delivering modern amenities,
high-quality fit outs and
strong ESG credentials.
Motorways
Our investment in the
M6 Toll Road, Midland
Motorways Group, will
contribute to upgrades
for smart motorway
integration and
modernised toll systems.
Renewables –
wind farms
Multiple investments
in a group of offshore
windfarms located in the
Irish Sea, which have a
combined capacity of
over 1,000MW.
We have invested billions of pounds
into the UK. This includes long-
term investments in areas such as
infrastructure, housing, renewable
energy, and health. These sectors
provide resilient and predictable
investment returns so we can meet our
promises to customers and in parallel
support growth in the UK economy.
Our investments support jobs, enhance
public services, and help build the
foundations for sustainable growth.
By combining disciplined, long-term
asset management with a commitment
to directing capital into productive
UK opportunities, we ensure that the
money we invest works on two fronts:
protecting customers’ financial futures
and strengthening the UK’s economic
resilience.
We help people achieve a better
later life, that’s our purpose and why
we exist. Our positive investment
approach helps us to fulfil this purpose
for our customers, and to improve the
communities they and other citizens
rely upon.
£20bn
invested in the UK
£30bn
Pension savings our
customers have trusted
us to invest
180+
sustainable investments
1
1 This includes Renewable Energy, Green Buildings, Clean Transportation, Access to Essential
Services, Affordable Housing and Green, Social and Sustainability labelled bonds.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
19
Strategic Report
Measured against our strategic priorities
2025
2024
2023
£4,341m
£5,308m
£3,893m
2025
2024
2023
£249m
£460m
£355m
2025
2024
2023
£(118)m
£113m
£172m
2025
2024
2023
£305m
£504m
£377m
Link to strategic priorities
Link to strategic priorities
Link to strategic priorities
Link to strategic priorities
Retirement
income sales
(shareholder funded)
1
£4,341m
Retirement Income sales (shareholder funded)
include DB, GIfL and Care premiums written.
It is a demonstration of the Group’s ability
to originate profitable new business to grow
shareholder value.
In 2025, Retirement Income sales (shareholder
funded) were £4.3bn as strong growth in GIfL
partially offset a fall in DB de-risking sales.
New business profit
1
£249m
Underlying
operating profit
1
£305m
New business profit represents the profit
generated from the new business written
during the year and is a key measure when
assessing business performance.
New business profit fell due to lower volumes
and margins, and is reconciled to underlying
operating profit in the Business Review.
Underlying operating profit growth was down
39% driven by the decline in new business
profit, partially offset by increased recurring
in-force profits as the balance sheet grows.
Underlying operating profit is reconciled to
IFRS profit before tax in the Business Review.
The Board keeps KPIs under review to ensure they continue to reflect the Group’s priorities and strategic objectives. We
have refocused our capital generation metric to cash generation which monitors the capital generated from the in-force book
of business less fixed expenses, with the balance remaining available to re-invest back into the business. Our KPI for sales
measures performance against our growth ambitions. Monitoring KPIs for tangible net asset value and capital coverage ratio
provide measures of our financial strength and combined with the profit, return on equity and capital KPIs, enables the Group
to monitor performance against our strategic priority of sustainable growth.
IFRS loss
before tax
£
(
118
)
m
IFRS profit/(loss) before tax is the primary
IFRS statutory KPI used by management
to monitor the profit/(loss) before tax
attributable to equity holders.
We delivered £305m of underlying operating
profit. After operating experience, assumption
changes, strategic costs and various other
non-operating items, and deferral of profit to
CSM, the IFRS loss before tax was £(118)m
(2024: £113m profit).
1 Alternative performance measure, see page 24. See glossary on page 226 for definition.
2 Solvency capital coverage ratios as at 31 December 2025 (estimated) and 31 December 2024 include a recalculation of transitional measures on technical
provisions (“TMTP”) as at the respective dates. 2024 capital position is presented on a proforma basis after the impact of the February 2025 repayment of
Tier 3 subordinated debt.
3 Performance against our non-financial strategic priorities are included on page 60.
Financial Key Performance Indicators
The Board has adopted the following metrics, which are considered
to give an understanding of the Group’s underlying performance
drivers. These measures are referred to as key performance
indicators (“KPIs”).
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
20
2025
2024
2023
8.6%
15.3%
13.5%
2025
2024
2023
257p
254p
224p
2025
2024
2023
2.7%
1.3%
0.9%
2025
2024
2023
£130m
£119m
£111m
2025
2024
2023
179%
204%
2
197%
Link to strategic priorities
Link to strategic priorities
Link to strategic priorities
Link to strategic priorities
Link to strategic priorities
Measured against our strategic priorities
Return on equity
1
8.6%
New business strain
1
2.7%
Solvency capital
coverage ratio
2
179%
Tangible net asset
value per share
1
257p
Cash generation
1
£130m
Return on equity is the measure used by
management to monitor the Group’s generation
of underlying operating profit from its tangible
net asset base.
In 2025, Return on equity decreased as underlying
operating profit after tax fell by 39%.
Return on equity is based on underlying operating
profit, which is reconciled to IFRS profit, and
tangible net asset value, which is reconciled
to IFRS total equity in the Business Review.
New business strain is a key measure reflecting
the amount of capital invested as a percentage
of premium to write the new business volumes. It
is assessed against our target of below 2.5% of
premium.
2025 underperformance was driven by increased
competition, lower volumes and business mix.
Solvency capital and its trajectory is a key focus
for the Board in capital and business planning.
It expresses the regulatory view of the available
capital as a percentage of the required capital.
In 2025, the coverage ratio fell due to the capital
invested in new business and non-operating items.
The reconciliation to the regulatory capital position
is explained in note 30.
Tangible net asset value (“TNAV”) represents the
tangible net assets attributable to the shareholders
and is our primary metric used to measure the
increase in shareholder value delivered the year.
2025 TNAV has increased by 33p (16%) since 2023.
Tangible net asset value is reconciled to IFRS total
equity in the Business Review.
Cash generation provides insight into the capital
sustainability of the business. It is the amount of
capital generated by the in-force business, net of
Group overheads and management expenses, and
debt interest. Cash generation is part of movement
in excess own funds.
The increase in 2025 was due to greater releases
of capital and risk allowances, reflecting recent high
volumes of profitable new business.
Grow
sustainably
Reach new
customers
Scale with
technology
Be recommended
by our customers
3
Be proud to
work at Just
3
See our Strategic Priorities on P14
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
21
Strategic Report
Building
longterm
value
Business Review
During 2025, we
proactively managed
our capital resources
and constrained
volumes. Long term
growth drivers remain
intact, and we are well
positioned.
MARK GODSON
Group Chief Financial Officer
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
22
during the first half of the year ahead
of the publication of the Pension
Schemes Bill in June. During 2025, DB
new business was down 28% to £3.1bn
(2024: £4.3bn). We expect an increased
DB market opportunity in 2026, with the
strong tailwind of H2 25 and competitive
pricing encouraging schemes of all sizes
to come to market as corporates choose
to offload legacy and complex DB
pension risk to insurers.
Our Retail business had a strong 2025,
as customers continue to benefit from
higher and more normalised long-
term interest rates, which directly
increase the GIfL rate on offer. Justs
sales grew ahead of the market due
to our improved advisor proposition,
which reflects ongoing development
expenditure. We continue to maintain
strong pricing discipline in a market
that has enormous long-term growth
potential due to the steady growth
of defined contribution pension pots
and advisors increasing willingness to
utilise guaranteed retirement income
solutions. During 2025, we wrote
£1.3bn of GIfL/Care new business, up
23% year on year (2024: £1.0bn).
Profit
In 2025, underlying operating profit
was £305m (2024: £504m), down 39%
year on year.
The £4.3bn of Retirement Income sales
(shareholder funded) generated a new
business profit of £249m, down 46%
(2024: £460m), translating to a new
business margin of 5.7% (2024: 8.7%).
New business margin was impacted
by the increase in competition, which
hampered our ability to reprice and
offset the trend of tighter credit
spreads as the year progressed, lower
volumes, and business mix. Growth of
the in-force book of business together
with continued higher and more
normalised long term interest rates
boosted the return on surplus assets,
thereby increasing our recurring
in-force operating profit, up 4% to
£246m (2024: £236m). Finance costs
were broadly stable at £71m, and
we invested £36m (2024: £35m) in
development expenditure regarding
new systems and processes to scale
the business efficiently for the future.
After non-operating items, we
recorded an adjusted profit before
tax of £120m (2024: £482m). After
allowing for the deferral of profit into
the CSM balance sheet reserve, the
IFRS loss before tax is £(118)m (2024:
£113m IFRS profit before tax).
Increasing shareholder value
Each year, the upfront profit delivered
from new business increases the
Contractual Service Margin (“CSM”)
reserve, offset by the profits earned
as we pay the customer pensions due
We price with discipline, risk select
and innovate, ensuring our business
model delivers long-term value for
customers and shareholders. The
Business Review presents the results
of the Group for the year ended
31 December 2025, including ifrs and
Solvency II (“SII”) information.
The growth and success of the
business is built on the foundation of
our low capital intensity new business
model, supported by a strong and
resilient capital base. In line with our
investment strategy, we continue
to diversify the asset portfolio by
originating a wide variety of high
quality investments, while remaining
disciplined in how and when we invest.
We continue to target investment
in process transformation, systems
and people to enable the business to
scale efficiently. As we innovate and
further broaden our growth strategy,
increased product development
investment will be aligned to our
purpose to help people achieve a
better later life through the before, at,
and in-retirement phases of life.
Sales
During 2025, we delivered Retirement
Income (shareholder funded) new
business sales of £4.3bn (2024:
£5.3bn), as strong growth in GIfL
partially offset a fall in DB de-risking
sales. We took a proactive approach
to manage our capital resources, and
in a very competitive market for DB,
especially in the second half of the
year, we chose to constrain sales
volume. Instead, we maximised our
leadership position in the <£100m
small scheme transaction segment,
and wrote 125 deals, the majority of
which were originated via Beacon, our
proprietary price monitoring service.
These smaller transactions were
augmented by a further five medium
sized transactions, for a total of 130
transactions during the year (2024:
129 transactions). These activity levels
represent c.40% of all transactions in
the market over the past two years
and demonstrate our operational
excellence and strategic execution.
Following the completion of Just’s
largest transaction to date, a £1.8bn
deal with the G4S pension scheme in
November 2024, we priced multiple
large DB schemes (£1bn+), however,
pricing was very competitive in the
context of the prevailing credit spread
environment. There were also fewer and
lower average case sizes for medium
transactions (£100m-£1bn) available
in the market. In 2025, Just’s activity
translated into an 8% share by value
of a c.£40bn DB market (source: LCP)
that was split c.1/4 in the first half and
c.3/4 in the second half (source: Just
analysis). We believe that the fall in the
market and increased seasonality was
a consequence of market uncertainty
on business written in prior years.
Our store of value (post-tax) grows
strongly as the increase in CSM from
selling profitable new business far
outweighs the release of CSM stock
from the back book.
When added to equity attributable to
shareholders (excluding intangible
assets), Just’s adjusted equity or
tangible net assets is 257p per share
(31 December 2024: 254p per share),
on which we earned an 8.6% return
(2024: 15.3%). The internal rate of
return (“IRR”) on shareholder capital
invested in new business remains
above our “mid-teen” target, as
available capital is tactically allocated
to exploit the opportunities available –
both today and in the future.
Capital
The Group’s estimated Solvency II
capital coverage ratio remains robust
at 179% (31 December 2024: 204%
3
),
driven lower by investment in new
business and non-operating items.
Cash generation was up 9% to £130m
(2024: £119m), due to our growing in-
force book of business from the high
volumes of profitable business written
in prior years, and the release of
capital and risk allowances as we pay
our existing customers. Organic capital
consumption at £(30)m (2024: £81m
organic capital generation) swung to
a negative driven by the increase in
new business strain to £116m (2.7%
of new business premium), and the
£(17)m net impact of other operating
items. This compares to £71m of new
business strain (1.3% of new business
premium) and £58m of positive
management actions in 2024. The
2025 new business strain represents
a satisfactory result in the difficult
market conditions. It was above our
target of less than 2.5% of premium,
and compares to the average of 1.7%
of premium since 2020. Our through
the cycle new business strain reflects
a strong pricing discipline, focused risk
selection and our ability to originate
increasing quantities of high-quality
illiquid assets. Non-operating items
summed to a £(322)m reduction in
surplus, which led to a 15% fall in the
capital coverage ratio. This included
the £28m shareholder dividend paid
during 2025, £(66)m from the effect
of rising long term interest rates,
£(43)m from property growth
experience, and asset trading timing
and other economic variances of
£(112)m. We also incurred £(73)m of
strategic expenses, driven higher by
our BWS offer transaction costs and
a bolt-on acquisition. We continue to
closely monitor and prudently manage
our risks, including interest rates,
inflation, currency, residential property
and credit. The Solvency II sensitivities
are set out in the Capital management
section of the Business Review.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
23
Strategic Report
Outlook
The normalisation of long-term interest
rates and the attractiveness of the
guarantees embedded in our products
continue to drive demand from our
customers. Our markets are large,
with huge untapped potential. The
proposed combination with BWS will
enable us to capture both the nearer
term DB de-risking opportunity through
an enlarged balance sheet, while also
enhancing our ability to capitalise
on evolving retirement trends,
including the growing opportunities
in defined contribution pensions.
Through accessing Brookfield Asset
Management’s industry leading
investment expertise, we will be able
to continue to deliver competitively
priced products and services to our
customers. Our culture, reputation and
capabilities, including investment in
our people enable us to continue to
strongly execute as we take advantage
of the multiple growth opportunities in
our chosen markets.
Alternative Performance
Measures And Key
Performance Indicators
The Group uses a combination of
alternative performance measures
(“APMs”) and IFRS statutory
performance measures. The Board
believes that the use of APMs along
with the IFRS measures, gives a useful
insight into the underlying performance
of the Group.
The Directors have concluded that
the principles used as a basis for
the calculation of the APMs remain
appropriate. Just Group has been
growing strongly for a number of years
and regards the writing of profitable
new business contracts as a key
objective for management. As a result,
in management’s view, the use of a
performance measure which includes
the value of profits deferred for
recognition in future periods is a useful
alternative to IFRS profits under IFRS
17 which exclude the deferred profits
from new business sales.
Further information on our APMs can
be found in the glossary, together
with a reference to where the APM
has been reconciled to the nearest
statutory equivalent.
Business Review continued
KPIs are regularly reviewed against the Group’s strategic objectives. Reflecting the
performance conditions and targets for the 2024 and 2025 long term incentive
plan, cash generation has replaced underlying organic capital generation as a KPI.
The Group’s KPIs are discussed in more detail on the following pages.
The Group’s KPIs are shown below:
2025 2024 Change
Retirement Income sales
1
£4,341m £5,308m (18)%
New business profit
1
£249m £460m (46)%
Underlying operating profit
1
£305m £504m (39)%
IFRS (loss)/profit before tax £(118)m £113m n/a
Return on equity
1
8.6% 15.3% (6.7)pp
Tangible net asset value per share
1
257p 254p 3p
New business strain
1
(as % of premium) 2.7% 1.3% 1.4pp
Cash generation
1
£130m £119m 9%
Solvency II capital coverage ratio
2,3
179% 204% (25)pp
1 Alternative performance measure, see glossary for definition.
2 Solvency capital coverage ratios as at 31 December 2025 (estimated) and 31 December 2024 include a
recalculation of TMTP at the respective dates.
3 2024 capital position is presented on a proforma basis after the impact of the February 2025 repayment
of Tier 3 subordinated debt.
Tangible net assets / Return on equity (underlying)
The return on equity in the year to 31 December 2025 was 8.6% (2024: 15.3%),
based on underlying operating profit after attributed tax of £229m (2024: £378m)
arising on average adjusted tangible net assets of £2,652m (2024: £2,475m).
Tangible net assets are reconciled to IFRS total equity as follows:
31 December
2025
£m
31 December
2024
£m
IFRS total equity attributable to ordinary shareholders 788 924
Less intangible assets (47) (40)
Tax on amortised intangible assets 1 1
Add back contractual service margin 2,566 2,328
Adjust for tax on contractual service margin (639) (578)
Tangible net assets 2,669 2,635
Tangible net assets per share 257p 254p
Return on equity % (underlying) 8.6% 15.3%
Underlying operating profit
Underlying operating profit is a core performance metric on which we measure
the year to year performance of the business. It includes the value of profits
deferred for recognition in future periods. Underlying operating profit captures the
performance and running costs of the business including interest on the capital
structure, but excludes operating experience and assumption changes, which by
their nature are less predictable and can vary substantially from period to period.
2025 underlying operating profit reduced by 39% to £305m (2024: £504m), due to
lower new business volumes and margins as we faced increased competition and
tighter credit spreads. Our pricing discipline led to our decision to constrain volume
appetite and stay within our available capital budget. Recurring in-force operating
profit rose by 4% to £246m, with other group companies’ costs and development
costs and other broadly stable. Finance costs rose by 3% to £71m (2024: £69m),
following a bond refinancing in September 2024.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
24
We expect an increased DB market opportunity in 2026, after the market fell to
c.£40bn (2024: £48bn) due to fewer £1bn+ transactions. Our confidence is due to
the c.£30bn DB market H2 25 run-rate and large deal pipeline. However, we will
maintain our pricing discipline and continue to pivot volumes between different
segments of the DB and GIfL markets we operate in, so that we continue to earn an
appropriate return on capital deployed in new business.
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Change
%
New business profit 249 460 (46)
CSM amortisation (67) (71) (6)
Net underlying CSM increase 182 389 (53)
In-force operating profit 246 236 4
Other Group companies’ operating results (16) (17) (6)
Development costs and other (36) (35) 3
Finance costs (71) (69) 3
Underlying operating profit
1
305 504 (39)
1 See reconciliation to IFRS profit before tax further in this Business Review.
Underlying earnings per share
Underlying EPS (based on underlying operating profit after attributed tax) has
decreased to 22.0 pence (2024: 36.3 pence).
Year ended
31 December
2025
Year ended
31 December
2024
Underlying operating profit (£m) 305 504
Attributable tax (£m) (76) (126)
Underlying operating profit after attributable tax (£m) 229 378
Weighted average number of shares (million) 1,042 1,040
Underlying EPS
1
(pence) 22.0 36.3
1 Alternative performance measure, see glossary for definition.
Earnings per share
Earnings per share (based on net profit after tax, see note 10) has decreased
to (10.7) pence (2024: 6.5 pence). This includes any operating experience and
assumption changes, the non-operating items and deferral of profit to the CSM
reserve, and reflects the IFRS 17 statutory profit.
Year ended
31 December
2025
Year ended
31 December
2024
(Loss)/Profit before tax (£m) (118) 113
Tax (£m) 19 (33)
(Loss)/Profit attributable to equity holders of Just Group
plc (£m) (99) 80
Coupon payments in respect of Tier 1 notes (net of tax) (£m) (12) (12)
Earnings (£m) (111) 68
Weighted average number of shares (million) 1,042 1,040
EPS (pence) (10.7) 6.5
New business profit
New business profit fell 46% to
£249m (2024: £460m) driven by an
18% reduction in shareholder funded
Retirement Income sales to £4.3bn
(2024: £5.3bn) and lower margins.
In a more competitive DB market, we
constrained volumes and instead took
advantage of our leadership position
in the defined benefit de-risking
small scheme segment, where we
could earn a better margin. We also
faced into progressively tighter credit
markets during the year, and chose
to minimise public credit investments,
instead investing in illiquid assets and
gilts. These headwinds were partially
offset by a focus on pricing discipline,
business mix and risk selection. As a
result of these factors, new business
margin decreased to 5.7% (2024: 8.7%).
Movement In CSM
The total movement in CSM represents
the net underlying increase of profit
deferral in CSM during the year before
any transfers to CSM in respect of
operating experience and assumption
changes recognised in the current year.
The new business profit of £249m
deferred in CSM is well in excess of
the CSM in-force release (£174m). This
provides a healthy level of replacement
profit, and demonstrates the value of
new business written during the period
relative to the CSM release from existing
business. This strong growth dynamic
increases the CSM store of value, which
predictably releases into the recurring
in-force profit in future years.
CSM amortisation is the release from
the CSM reserve into profit as services
are provided, net of accretion (unwind
of discount) on the CSM reserve
balance (see below). £67m of net CSM
amortisation (2024: £71m) is a £174m
release of CSM into profit, offset by
£107m of interest accreted to the CSM.
The £174m CSM release into profit
(2024: £154m) represents 6.4% (2024:
6.2%) of the CSM balance immediately
prior to release.
Accretion at locked in rates on the
CSM balance was £107m (2024:
£83m), adding 4.1% (2024: 3.4%) of
the opening plus new business CSM
balance. The rate of accretion reflects
the interest rates locked in on IFRS
17 transition and prevailing rates for
subsequent new business written.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
25
Strategic Report
In-force operating profit
In-force operating profit represents investment returns earned on surplus assets, the
release of allowances for credit default, CSM amortisation, release of risk adjustment
allowance for non-financial risk and other items. Taken together, these are the key
elements of the operating profit from insurance activities on an IFRS 17 basis.
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Change
%
Investment return earned on surplus assets 146 133 10
Release of allowances for credit default 33 29 14
CSM amortisation 67 71 (6)
Release of risk adjustment for non-financial
risk/Other 3 n/a
In-force operating profit 246 236 4
The in-force operating profit increased by 4% to £246m (2024: £236m), driven by
an increase in investment return, as a result of a greater amount of surplus assets,
which reflects our larger balance sheet. The higher release of allowance for credit
default reflects the growth in the investment portfolio that backs the insurance
guarantees we provide to our customers. CSM amortisation fell due to a one-off
adjustment, but ought to increase over time as the stock of CSM reserve grows.
The CSM release is offset by a higher accretion rate as noted earlier.
Other Group companies’ operating results
The operating result for Other Group companies was a loss of £16m (2024: loss
of £17m). These costs include the net cost of corporate and proposition related
initiatives in the HUB group of businesses and the Group’s holding companies,
including plc costs.
Development costs and other
Development costs and other include development costs of £28m (2024: £25m)
and £8m of other items (2024: £10m). Development costs relate to investment in
systems capability, in addition to various business line and functional transformation.
This investment will enable Just to continue to grow efficiently allowing us to
increasingly benefit from operational gearing, while managing our risks and
delivering products and services to our customers and business partners through
the latest technology.
Finance costs
Finance costs were up 3% at £71m (2024: £69m), with the increase reflecting the
higher coupon payable on a portion of the Group’s debt following a refinancing in
September 2024. Finance costs include the coupon on the Group’s Restricted Tier 1
notes, as well as the interest payable on the Group’s Tier 2 and Tier 3 notes (repaid
on maturity in February 2025).
The Group has a £400m revolving credit facility provided by eight banks. This facility is
available until June 2027, and has not been drawn upon since inception in June 2022.
On a statutory IFRS basis, the Restricted Tier 1 coupon is accounted for as a
distribution of capital, consistent with the classification of the Restricted Tier 1
notes as equity, but the coupon is included as a finance cost on an underlying
and adjusted operating profit basis.
Business Review continued
£3.1bn
DB de-risking sales
2024: £4.3bn (s/holder)
£1.3bn
GIfl / Care sales
2024: £1.0bn
From an execution
perspective, we
completed 130 DB
transactions (2024:
129 transactions),
which represents
c.40% of all
transactions in
themarket over the
past two years.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
26
Retirement Income sales
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Change
%
Defined Benefit De-risking Solutions (“DB”)
1
3,071 4,275 (28)
Guaranteed Income for Life Solutions (“GIfL”)
2
1,270 1,033 23
Retirement income sales (shareholder funded) 4,341 5,308 (18)
DB Partner (funded reinsurance)
1
1,101 n/a
Total Retirement income sales 4,341 6,409 (32)
1 Adding the DB shareholder funded and Partner business leads to total DB de-risking sales volumes of
£3,071m (2024: £5,376m).
2 GIfL includes UK GIfL, South Africa GIfL and Care Plans.
Despite a more challenging year in 2025, as increased competition and tighter
credit markets impacted pricing, our confidence that we can continue to deliver
attractive returns and growth rates over the long-term is underpinned by the
structural drivers and trends in our markets. Over the past three years, rising long
term interest rates have accelerated the closure of, and in most cases eliminated,
scheme funding gaps. Therefore, more schemes are able to begin the process to
be “transaction ready”, with insurance remaining the “gold standard” for trustees
and their members amongst the various options available. The retail GIfL market
is also healthy, driven by the customer rate available, larger pension pot sizes due
to investment performance and advisers shopping around in the open market.
The level of long-term interest rates directly influences the customer rate we
can offer. With the present higher and more normalised long term interest rates,
this increases the value of the guarantee to customers, making the product more
attractive relative to other forms of retirement income.
Shareholder funded DB sales at £3.1bn (2024: £4.3bn) were down 28%, reflecting
the decision to maintain pricing discipline by constraining volumes, particularly
in the very competitive second half of 2025. Our proprietary bulk quotation and
price monitoring service, (“Beacon”), continues to grow in popularity with over
400 DB schemes onboarded. From an execution perspective, we completed 130
transactions (2024: 129 transactions), which represents c.40% of all transactions
in the market over the past two years (source: Just estimates). Prior investment in
our proposition and early positioning enabled Just to continue to take advantage
of the very strong market demand for <£100m small scheme transactions. Smaller
schemes are typically less hedged to interest rates and also benefit the most
from unit cost savings on buyout. In 2025, we maintained our leadership position
in the <£100m transaction size segment, writing £2.0bn of business across 125
transactions (2024: £1.8bn across 120 transactions) with a further £1.1bn from the
£100m-£1bn medium size segment across five transactions (2024: £2.4bn across
nine transactions). Justs activity translated into an 8% share by value of a c.£40bn DB
market (source: LCP) that was split c.1/4 in the first half and c.3/4 in the second half
(source: Just analysis). We believe that the fall in the market and increased seasonality
was a consequence of market uncertainty during the first half of the year ahead of
the publication of the Pension Schemes Bill in June 2025, with fewer £1bn+ schemes
transacting. This had a knock-on effect, leading to fewer and lower average case sizes
for medium transactions. Despite this, the industry responded with a record amount
of activity with c.350 transactions (source: LCP, 2024: 300 transactions) completed
in 2025, driven by smaller deals.
Following clarity from the Pension Schemes Bill, and continued high funding levels,
there are now increased opportunities available. Given the strong industry pipeline,
2026 is forecast to potentially be a record year with up to £55bn of transactions
(source: LCP, 5th January 2026). In November 2025, LCP renewed their forecasts,
and estimate that £350-550bn of DB buy-in/buyout deals could transact over the
decade from 2025-2034. This demonstrates the scale and opportunity available
from the £1.1tn of DB liabilities outstanding, of which c.22% have transferred to
insurers to date. As part of our proposition to EBCs (employee benefit consultants),
trustees, and scheme sponsors, we are always available to service and quote for
schemes of all sizes, as evidenced
from our consistently high activity
levels. This is driven by our talented
people, client focussed culture,
systems infrastructure and
streamlined processes.
GIfL sales were up 23% to £1.3bn
(2024: £1.0bn). We performed ahead
of market growth due to our improved
advisor proposition reflecting ongoing
development and transformation
expenditure. The GIfL market has
experienced very strong growth in
2023/24. In 2025, the UK GIfL market
consolidated, growing 4% to £7.4bn.
We expect continued structural
growth driven by demographics as
more people reach retirement age.
These retirees will increasingly have
larger defined contribution (“DC”)
pension pots due to workplace
schemes and auto-enrolment, and
less defined benefit (“DB”). Changing
adviser behaviour, technology tools
and consolidation into larger advice
networks are driving new trends in
distribution, as advisers respond to
the changing needs of their customers
as they decumulate in the spending
phase of retirement. Due to the higher
customer rates on offer, and regulatory
initiatives including the FCAs
Consumer Duty and findings from the
thematic review into retirement income
advice, advisors and their customers
are re-examining the importance
of guaranteed solutions to help
customers achieve their retirement
objectives. In reaction to this, we are
investing in our distribution to broaden
and deepen our participation in the
advisor channel to access this market
segment, which contains larger pots
and generally healthier lives.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
27
Strategic Report
Reconciliation of Underlying operating profit to IFRS (loss)/profit before tax
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Underlying operating profit
1
305 504
Operating experience and assumption changes (32) (37)
Investment and economic movements (98) 18
Strategic expenditure (71) (23)
Adjustment for transactions reported directly in equity in IFRS 16 20
Adjusted profit before tax
1
120 482
Deferral of profit in CSM (238) (369)
(Loss)/Profit before tax (118) 113
1 Alternative performance measure, see glossary for definition.
Operating experience and assumption changes
Negative operating experiences were driven by lower than expected mortality, £(20)m, see note 22(b)(ii) for further details on
our mortality assumptions. It also includes £(6)m due to modelling updates and £(6)m from minor assumptions strengthening.
Investment and economic movements
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Change in risk free rates and inflation 12 3
Property growth experience (55) (22)
Other (55) 37
Investment and economic movements (98) 18
Investment and economic movements were negative at £(98)m (2024: £18m positive). Movements in risk free rates have had a
negligible effect
1
due to the strategic hedging strategy that was first implemented in the latter part of 2022 and has continued
since. This includes the initial purchase and accumulation of £4.0bn portfolio (31 December 2024: £4.0bn) of long dated gilts
held at amortised cost under IFRS. This approach has almost eliminated the IFRS exposure
1
whilst also containing our Solvency
II sensitivity to future interest rate movements (see estimated Group Solvency II sensitivities below).
LTM portfolio property growth was slightly negative, thereby performing below the 3.3% annual long-term property growth
assumption (2024: 3.3% annual property growth assumption), resulting in a negative variance. Other includes a strengthening
of the lifetime mortgage voluntary redemptions assumption, partially offset by a number of positive assumption changes in
relation to inflation and credit defaults. It also includes the effect of asset trading, economic assumption updates, and other
one-off negative investment variances.
1 See note 22 for interest rate sensitivities, with a 100 bps increase in interest rates resulting in a increase in pre-tax profit of £18m and a 100 bps decrease in
interest rates resulting in a decrease in pre-tax profit of £(16)m.
Business Review continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
28
Strategic expenditure
Strategic expenditure was £71m (2024: £23m). The year on year increase was driven by the £50m cost in relation to Just’s
transaction advisory fees and accelerating various share based payment schemes into the current year due to the proposed
acquisition by BWS, announced on 31 July 2025. Included in 2025 is a provision for the remaining transaction costs on
completion. Ordinarily, strategic expenditure relates to investment in the Group’s new consumer facing initiative, investment in
other retail related propositions and costs associated with the upgrade and expansion of our workplace property facilities.
Deferral of profit in CSM
As noted above, underlying operating profit is a core performance metric. This includes new business profits deferred in CSM
that will be released in future. When reconciling the underlying operating profit with the statutory IFRS profit, it is necessary to
adjust for the value of the net deferral of profit in CSM.
Net transfers to CSM includes amounts that are recognised in profit or loss including the accretion and the amortisation of the
CSM. The table below is on a pre-tax basis:
Year ended 31 December 2025 Year ended 31 December 2024
Gross
insurance
contracts
£m
Reinsurance
contracts
£m
Total
£m
Gross
insurance
contracts
£m
Reinsurance
contracts
£m
Total
£m
CSM balance at 1 January 2,731 (403) 2,328 2,449 (490) 1,959
New Business initial CSM recognised 233 24 257 438 24 462
Accretion of interest on CSM 117 (10) 107 113 (30) 83
Changes to future cash flows at locked-in
economic assumptions (106) 154 48 (92) 70 (22)
Release of CSM (197) 23 (174) (177) 23 (154)
Net transfers to CSM 47 191 238 282 87 369
CSM balance at 31 December 2,778 (212) 2,566 2,731 (403) 2,328
Capital management
The Group’s capital coverage ratio was 179% at 31 December 2025
1
(31 December 2024: 204%)
1,2
. The Solvency II capital
coverage ratio is a key metric and is considered to be one of the Group’s KPIs. The movement in excess own funds section on
page 30 sets out the drivers of the reduction to 179%.
31 December
2025
1
£m
31 December
2024
2
£m
Own funds 2,740 3,055
Solvency Capital Requirement (1,531) (1,494)
Excess own funds 1,209 1,561
Solvency coverage ratio
1
179% 204%
1 Solvency capital coverage ratios include a recalculation of TMTP at the respective dates. Following the implementation of the UK Reforms to Solvency II on
31 December 2024, TMTP is now recalculated quarterly using the new simplified method. Firms are no longer required to seek PRA approval for their recalculations.
2 2025 regulatory position is estimated. 2024 capital position is presented on a proforma basis after the impact of the February 2025 repayment of Tier 3
subordinated debt. As reported in Note 30 the capital ratio at 31 December 2024 was 211% prior to this repayment.
The Group has approval to apply the matching adjustment and TMTP in its calculation of technical provisions and uses an
internal model to calculate its Group Solvency Capital Requirement (“SCR”).
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
29
Strategic Report
Movement In Excess own funds
1
The business is delivering sufficient cash generation, which augmented with management actions, supports the deployment
of capital to capture the significant growth opportunity available in our chosen markets, provide returns to our capital
providers and further investment in the strategic growth of the business.
The table below analyses the movement in excess own funds, in the year to 31 December 2025.
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Excess own funds at 1January (proforma)
3
1,561 1,527
Operating
In-force surplus net of TMTP amortisation 195 178
Financing costs (54) (48)
Non-life costs (11) (11)
Cash generation 130 119
New business strain
2
(116) (71)
Development costs and other (27) (25)
Management actions and other operating items (17) 58
Organic capital generation (30) 81
Non-operating
Strategic expenditure (73) (17)
Dividends (28) (23)
Economic movements (221) 49
Regulatory changes (42)
Capital actions
3
(14)
Excess own funds 1,209 1,561
1 All figures are net of tax and include a recalculation of TMTP where applicable.
2 New business strain calculated based on pricing assumptions.
3 The opening excess own funds is stated on a proforma basis after the £155m Tier 3 debt repayment in February 2025. Capital actions reflect the effect of repayment of
the Tier 3 in 2025 and the Tier 2 refinancing in 2024. Capital actions is net of the positive effect (if any) from release of Solvency tiering restrictions.
Cash generation and new business strain
The Group is focused on sustainable growth, whereby the various costs of the business including TMTP amortisation, finance,
development and other costs, and new business strain is funded through the capital generation from the existing in-force
book. This is further augmented by management actions.
During 2025, the business delivered £130m of cash generation (2024: £119m), driven by 10% growth in cash from in-force
to £195m, reflecting the release of risk allowances and capital held against the high volumes of profitable new business
written in recent years. The increase in financing costs reflects the timing of interest payments following new debt issuance in
September 2024, while non-life costs remained stable at £11m (2024: £11m). We invested £116m in new business capital strain
with the year-on-year increase due to writing business at 2.7% of premium (2024: 1.3% of premium). By remaining disciplined
and return focused, we maximised our available capital budget, but this resulted in an 18% reduction in new business volumes
to £4.3bn. This level of new business strain is slightly above our target of below 2.5% of premium, and relative to a weighted
average of 1.7% of premium over the past six years (2020-25 inclusive). Development costs and other were £27m (2024:
£25m). Management actions and other operating items were £(17)m due to negative operating experience and assumption
changes, partially offset by modelling refinements (2024: £58m positive, driven by PLACL adoption of internal model). When
aggregated, this led to £(30)m of organic capital consumption (2024: £81m organic capital generation).
Non-operating items
Changes in the capital surplus were as follows. Together, economic movements summed to a £(221)m reduction, accounting
for a 9pp decrease in the capital coverage ratio (“CCR”). This is derived from the £(66)m effect from higher long term interest
rates during the year (4pp decrease in the CCR). Reflecting that property price growth experience was slightly negative in
2025 (compared to annual 3.3% long-term growth assumption), this led to a £(43)m decrease (3pp decrease in the CCR).
Asset trading timing, and other residual economic variances summed to a £(112)m reduction (2pp decrease in the CCR).
Payment of shareholder dividends during 2025 cost £28m while strategic expenses reduced the capital surplus by a further £73m.
Strategic expenses include investments to bring to market various retail related propositions and cost of new workplace
property facilities. In 2025, strategic costs also includes Just’s costs in relation to the BWS transaction.
There were no capital restrictions in the 31 December 2025 capital position.
Business Review continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
30
Estimated Group Solvency II sensitivities
2,3
The Group assesses the sensitivity of the Solvency II balance sheet to potential changes in economic parameters and mortality.
The results of sensitivities applied to the 31 December 2025 Solvency II balance sheet are reported below.
At 31 December 2025
CCR
%
Excess own
funds
£m
Solvency coverage ratio/excess own funds at 31 December 2025
1,2,3,4
179 1,209
Impact of sensitivity applied increase/(decrease)
-50bps fall in interest rates (1) 76
+50bps increase in interest rates 0 (70)
+100bps credit spreads 14 129
Credit quality step downgrade
5
(7) (100)
-10% property values
6
(14) (198)
-5% mortality (9) (141)
1 The sensitivities above are determined by applying stresses to single risk factors. Stresses to multiple risk factors at the same time can create more
severe outcomes than on individual factors as reported above.
2 In all sensitivities the Effective Value Test (EVT”) deferment rate is allowed to change subject to the minimum deferment rate floor being met.
3 The results do not include the impact of capital tiering restriction, if applicable.
4 Sensitivities are applied to the reported capital position which includes a TMTP recalculation where applicable.
5 Credit migration stress covers the cost of an immediate big letter downgrade (e.g. AAA to AA or A to BBB) on 10% of all assets where the capital treatment
depends on a credit rating (including corporate bonds, long income real estate/income strips; but lifetime mortgage senior notes are excluded). Downgraded
assets are assumed to be traded to their original credit rating, so the impact is primarily a reduction in Own Funds from the loss of value on downgrade. The
impact of the sensitivity will depend upon the market levels of spreads at the balance sheet date.
6 Property sensitivity reflects the strengthening of the PRA EVT minimum deferment rate to 4.5% (31 December 2024: 3.5%) and the impact of basis updates.
Sensitivity is applied after the application of NNEG hedges.
Reconciliation of IFRS equity to Solvency own funds
31 December
2025
£m
31 December
2024
£m
IFRS net equity 1,110 1,246
CSM 2,566 2,328
Goodwill (43) (34)
Intangibles (4) (6)
Solvency risk margin (212) (194)
Solvency TMTP
1
360 409
Other valuation differences and impact on deferred tax (1,662) (1,316)
Ineligible items (4) (3)
Subordinated debt 659 643
Group adjustments (30) (18)
Solvency own funds
1
2,740 3,055
Solvency SCR
1
(1,531) (1,494)
Solvency excess own funds
1,2
1,209 1,561
1 Solvency capital coverage ratios include a recalculation of TMTP at the respective dates. Following the implementation of the UK Reforms to Solvency II on
31 December 2024, TMTP is now recalculated quarterly using the new simplified method. Firms are no longer required to seek PRA approval for their recalculations.
2 2025 regulatory position is estimated. 2024 capital position is presented on a proforma basis after the impact of the February 2025 repayment of Tier 3
subordinated debt. As reported in Note 30 the capital ratio at 31 December 2024 was 211% prior to this repayment.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
31
Strategic Report
Reconciliation from Operating Profit to IFRS Consolidated statement of comprehensive income
The table below presents the reconciliation from the Group’s APM income statement view to the IFRS statement of
comprehensive income for the Group for 2025. The equivalent reconciliation for the comparative year is in the Additional
Financial Information on page 222.
Alternative profit measure format
31 December 2025
Reported
1
£m
Quote date
difference
2
£m
CSM
Deferral
3
£m
Adjusted
Total
4
£m
Statutory accounts format
Insurance
service
result
£m
Net
investment
result
£m
Other
finance
costs
£m
Other
income,
expenses
and
associates
£m
PBT
£m
New business profit 249 8 (257)
CSM amortisation (67) 67
Net underlying CSM increase 182 8 (190)
In-force operating profit:
Investment return earned
on surplus assets 146 146 146 146
Release of allowances for
credit default 33 33 33 33
CSM amortisation 67 67 174 (107) 67
Release of risk adjustment
for non-financial risk (3) 3
Other Group companies’
operating results (16) (16) (16) (16)
Development costs and other (36) (36) (36) (36)
Finance costs (71) (71) (71) (71)
Underlying operating profit 305 8 (190) 123
Operating experience and
assumption changes (32) (48) (80) (1) (79) (80)
Investment and economic
movements (98) (8) (106) 76 (190) 8 (106)
Strategic expenditure (71) (71) (71) (71)
Adjustment for transactions
reported directly in equity in IFRS 16 16 16 16
Adjusted loss before tax 120 (238) (118)
Deferral of profit in CSM (238) 238
Loss before tax (118) (118) 170 72 (245) (115) (118)
1 The rows and first numeric column of this table present the Reported alternative profit measure (APM) format as presented in the Underlying operating profit
section and Reconciliation of Underlying operating profit to IFRS profit before tax section of this review.
2 The Quote date difference adjustment is made because Just bases its assessment of new business profitability for management purposes on the economic
parameters prevailing at the quote date for GIfL business and market condition date for DB business instead of the IFRS 17 recognition date (see new business
profit reconciliation in the additional information section on page 221).
3 The CSM column presents how elements of the APM basis result are deferred in the CSM reserve held on the IFRS balance sheet consistent with the table in the
Deferral of profit in CSM section of this review. Under IFRS 17, new business profits and the impact of changes to estimates of future cash flows are deferred in
the CSM reserve for release over the life of contracts.
4 The Adjusted total column is then transposed in the columns on the right-hand side into the IFRS statutory accounts format. Figures are presented on a net of
reinsurance basis.
The IFRS loss before tax of £(118)m (2024: £113m profit) is reported after deferral of £249m new business profit in CSM
(2024: £460m) and any experience/assumption changes (2025: £48m, 2024: £22m) in the balance sheet. The CSM
amortisation recognised in the IFRS result of £67m (2024: £71m) reflects the recognition of services provided in the year
net of accretion. This is expected to increase as our stock of CSM grows with new business. The pre-tax CSM closing
balance stands at £2,566m (2024: £2,328m), as per note 22.
Business Review continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
32
Investment and economic movements recognised within IFRS finance costs of £190m (2024: £192m) includes interest on
repurchase agreements of £166m (2024: £146m) that fund the Group’s amortised cost portfolio of sovereign gilts that stands
at £4.0bn. Interest earned on the amortised cost gilts of £176m (2024: £135m) is reported within net investment result.
Net interest received on collateral of £7m is reported gross within net investment result for interest income of £31m and in
finance costs for interest paid of £(24)m. The remaining impact on Net investment result, and IFRS PBT, from investment and
economic movements of £89m (2024: £57m) relates to changes in exchange rates, long-term interest rates, and where the
impact on the investment portfolio backing insurance contracts does not perfectly match the impact on reserves.
Highlights from Condensed consolidated statement of financial position
The table below presents selected items from the Condensed consolidated statement of financial position. The information
below is extracted from the statutory consolidated statement of financial position.
31 December
2025
£m
31 December
2024
£m
Assets
Financial investments 37,273 34,390
Reinsurance contract assets 2,055 2,067
Cash available on demand 758 808
Other assets 688 657
Total assets 40,774 37,922
Share capital and share premium 199 199
Other reserves 944 944
Retained earnings (355) (219)
Total equity attributable to ordinary shareholders of Just Group plc 788 924
Tier 1 notes 322 322
Total equity 1,110 1,246
Liabilities
Insurance contract liabilities 31,386 27,753
Reinsurance contract liabilities 125 94
Payables and other financial liabilities 7,344 7,889
Other liabilities 809 940
Total liabilities 39,664 36,676
Total equity and liabilities 40,774 37,922
The amounts reported in the Condensed consolidated statement of financial position above for Insurance and Reinsurance
contracts include our future cash flows, risk adjustment and contractual service margin (“CSM”). The analysis of these as
reported in note 22 is included below.
31 December 2025 31 December 2024
Gross
£m
Net
reinsurance
£m
Net
£m
Gross
£m
Net
reinsurance
£m
Net
£m
Future cash flows 27,351 (813) 26,538 23,970 (838) 23,132
Risk adjustment 1,257 (905) 352 1,052 (732) 320
CSM 2,778 (212) 2,566 2,731 (403) 2,328
Net closing balance 31,386 (1,930) 29,456 27,753 (1,973) 25,780
After tax, the closing CSM is £1,927m (31 December 2024: £1,750m).
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
33
Strategic Report
IFRS net assets
The Group’s total equity at 31 December
2025 was £1.1bn (31 December 2024:
£1.2bn). Total equity includes the
Restricted Tier 1 notes of £322m (after
issue costs) issued by the Group. The
total equity attributable to ordinary
shareholders decreased to £788m
(31 December 2024: £924m).
The closing CSM balance (post-tax)
at 31 December 2025 is £1,927m
(31 December 2024: £1,750m), which
when added to £788m of total equity
attributable to ordinary shareholders
(31 December 2024: £924m) less
£46m (post-tax) intangible assets
(31 December 2024: £39m), results
in Tangible Net Assets of £2,669m or
257p per share (31 December 2024:
£2,635m and 254p respectively), on
which we earned an 8.6% Return on
equity (2024: 15.3%).
Financial investments
During the year, financial investments
increased by £2.9bn to £37.4bn
(31 December 2024: £34.5bn).
Excluding derivatives and collateral,
and gilts purchased in relation to
the interest rate hedging, the core
investments portfolio on which we
take credit risk increased to £29.8bn.
The increase in the portfolio has been
driven by investment of the Group’s
£4.3bn of new business premiums and
credit spread tightening, offset by the
increase in long-term risk-free rates
at the end of the period compared
to 2024 year-end, which decreases
the market value of the assets (and
matched liabilities). The credit quality
of the Group’s £21.5bn bond portfolio
remains resilient, with 64% rated A
or above (31 December 2024: 62%),
35% BBB, and 1% or £186m across 13
credits rated BB or below (of which
£70m has been upgraded since year
end to BBB).
We have positioned the portfolio with
a defensive bias. The Group has very
limited exposure to those sectors that
are most sensitive to structural change
or macroeconomic conditions, such
as auto manufacturers, consumer
(cyclical), energy and basic materials.
The Group has further increased its
infrastructure investments, driven by
new private placement assets, and
selectively increased the commercial
mortgages investments.
Business Review continued
We continued to add a significant
amount of government bonds due to
the continued tight corporate credit
spread environment, with excess
gilts expected to be recycled into
corporate credit and illiquid assets
as opportunities arise. The BBB rated
bonds are weighted towards the
most defensive sectors including
infrastructure, utilities, communications
and technology, and consumer staples
including healthcare.
We prudently manage the balance
sheet by hedging all foreign exchange
and inflation exposure, and continue
to execute strategic interest rate
hedging. This involves the purchase
and accumulation of a £4.0bn held
to maturity long dated gilts portfolio,
which are held at amortised cost under
IFRS. In the Solvency II balance sheet,
this portfolio is held at fair value and
used to manage interest rate volatility.
Illiquid assets
To support new business pricing,
optimise back book returns, and to
further diversify its investments,
the Group originates illiquid assets
including infrastructure, real estate
investments, private placements and
lifetime mortgages. Income producing
real estate investments are typically
much longer duration and hence the
cash flow profile is very beneficial,
especially to match DB deferred
liabilities.
In 2025, we funded £2.2bn of illiquid
assets, which represents 51% of new
business premiums. Over the past
three years, we have progressively
increased our investments capability,
and are now directly originating from
particular illiquid asset classes (e.g.
social housing, private placements,
infrastructure and commercial
ground rents), in addition to lifetime
mortgages. In parallel, we also
originated illiquid assets via a panel of
11 specialist external asset managers,
each carefully selected based on
their particular area of expertise. In
future, we will gain access to the
investment expertise at Brookfield
Asset Management. Our illiquid asset
origination strategy allows us to
efficiently scale origination of new
investments, and to flex allocations
between sectors depending on market
conditions and risk adjusted returns.
To date, Just has invested £7.8bn in
non-LTM illiquid assets, representing
27% of the investments portfolio
(31 December 2024: 24%), spread
across over 350 investments (average
£22m), both UK and abroad. We have
invested in our in-house credit team as
we have broadened the illiquid asset
origination, and work very closely
with our specialist asset managers on
structuring to enhance our security,
with a right to veto on each asset.
Lifetime mortgages at £6.0bn represent
20% of the investments portfolio, which
we expect to gradually reduce over
time as we originate fewer new LTMs
and diversify the portfolio with other
illiquid assets. The loan-to-value ratio of
the in-force lifetime mortgage portfolio
was 41% (31 December 2024: 39%),
reflecting the gradual seasoning of the
mortgages across our geographically
diversified portfolio. In 2025, shareholder
funded LTM advances were £421m
(2024: £326m), as we reacted to
the tight spreads on public credit by
originating a greater proportion of illiquid
assets and gilts.
Green and social assets
Over the three years from 2023-25, we
invested £893m in eligible green and
social assets (target: £825m). These
assets contributed towards completion
of our £400m green and social asset
allocation commitment arising from
the sustainability tier 2 bond issued in
September 2024. Eligible investments
include green buildings, renewable
energy, clean transportation, access
to essential services, and affordable
housing. Example investments are
included on pages 18 and 19.
During 2025, we invested £230m in
green buildings, a significant increase
on previous years. This reflects broader
market developments, including stronger
tenant and landlord preferences for
more sustainable, energy-efficient
assets. These investments help reduce
long-term financial risk and deliver
attractive risk-adjusted returns,
while supporting our sustainability
strategy and contributing to positive
environmental and social outcomes.
The sector analysis of the Group’s
financial investments portfolio is
shown on the next page. The portfolio
continues to be well diversified across
a variety of industry sectors.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
34
31 December
2025
£m
31 December
2025
%
31 December
2024
£m
31 December
2024
%
Basic materials 97 0.3 109 0.4
Communications and technology 967 3.2 1,154 4.3
Auto manufacturers 50 0.2 85 0.3
Consumer staples (including healthcare) 1,114 3.7 1,226 4.5
Consumer cyclical 165 0.6 178 0.7
Energy 214 0.7 278 1.0
Banks 1,325 4.5 1,469 5.4
Insurance 864 2.9 745 2.8
Financial – other 796 2.7 590 2.2
Real estate including REITs 651 2.2 630 2.3
Government 4,867 16.4 3,081 11.4
Industrial 558 1.9 524 1.9
Utilities 2,236 7.5 2,452 9.1
Commercial mortgages
1
1,327 4.5 809 3.0
Long income real estate
2
1,776 6.0 1,808 6.7
Infrastructure 4,438 14.9 3,512 13.0
Other 41 0.1 43 0.2
Bond total 21,486 72.3 18,693 69.2
Other assets 1,030 3.5 888 3.3
Lifetime mortgages 6,015 20.1 5,637 20.9
Liquidity funds 1,234 4.1 1,792 6.6
Investments portfolio 29,765 100.0 27,010 100.0
Derivatives and collateral 3,645 3,564
Gilts (interest rate hedging) 3,996 3,951
Total 37,406 34,525
1 Includes investment in trusts which are included in investment properties in the IFRS Consolidated statement of financial position.
2 Includes direct long income real estate and where applicable, investment in trusts of £133m which are primarily included in investments accounted for using the
equity method in the IFRS Consolidated statement of financial position. Long income real estate includes £1,622m commercial ground rents/income strips and
£154m residential ground rents.
Events after the reporting period
In January 2026, the Government published the draft Commonhold and Leasehold Reform Bill, aimed at phasing out the current
leasehold system in England and Wales. Key proposals include banning new leasehold flats, making commonhold the default
tenure, capping ground rents at £250 per annum (reducing to a peppercorn), and abolishing forfeiture. Announcements
from the previous Conservative government and the King’s Speech following the election of a new Labour government in
May 2025 meant that the Group had been closely monitoring the new Governments agenda and the possible impact of this
on the Group’s £154m portfolio of residential ground rents. The value of these assets had previously been adjusted to reflect
an expected increase in credit spread and a consequential increase in the credit risk deduction for default. The Group has not
made any change to the approach for determining this adjustment as at 31 December 2025. For further information see note
34 Post balance sheet events.
Given the proximity to concluding the acquisition by Brookfield Wealth Solutions Ltd, the Board is not recommending the
payment of a final dividend.
Mark Godson
Group Chief Financial Officer
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
35
Strategic Report
Scope 1 and 2
NET ZERO
BY 2025
All emissions
50%
REDUCTION
BY 2030
(includes all Scope 3
emissions categories as
per GHG protocol)
All emissions
NET ZERO
BY 2050
(includes all Scope 3
emissions categories as
per GHG protocol)
OUR COMMITMENT
TOWARDS NET ZERO
Achieving
our first
net zero
target
Sustainability: TCFD
Our sustainability strategy has three pillars:
Making a positive impact
Leaving a responsible footprint
Creating a fair world
You can discover more about our
sustainability story on our Group website
justgroupplc.co.uk/sustainability
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
36
Achieving our first
net zero target
Just set an ambitious target to reach
net zero in our own operations (Scope
1 direct emissions and Scope 2 indirect
emissions) by the end of 2025 and
we are proud to report that we have
achieved this. Our Scope 1 and 2
emissions have seen an absolute
reduction of 92% (663 tCO
2
e) against
our 2019 baseline year. In line with
the Science Based Targets initiative’s
standards for net zero, having made
a 90% minimum absolute reduction
against baseline, we have retired
some of our available carbon credits
(equivalent to 60 tCO
2
e) to achieve the
final reduction required to reach net
zero.
Our carbon credits were obtained
through a tree planting partnership
with EcoTree and have already
certified 59,518 tCO
2
e of ex-ante
credits for use against our net zero
target. These carbon credits originated
from the planting of 250,000 trees
over a five year period (2021 – 2025)
across four sites in the UK and France
and have been verified by Bureau
Veritas.
In line with our ambitious nature, we
will continue to make further absolute
reductions in Scope 1 and 2 in the
coming years. By 2027, we anticipate
a 99% absolute reduction in these
combined scopes. This has been
possible due to the implementation of
our new property estate strategy, due
to our offices’ transition to a mixture of
renewable electricity from Renewable
Energy Guarantees of Origin
1
(REGO)
certified energy, augmented by on-
site renewables. The remaining 1% of
our emissions will come from shared
facilities at one of our three tenanted
properties we will occupy, with the
other two buildings being completely
powered from renewable sources.
We feel this voluntary step allows
us to acknowledge that we still have
some indirect gas emissions from
our tenanted offices footprint, and
to take responsibility to engage with
our landlords to assist with their
own transition.
1 The Renewable Energy Guarantees of Origin
(REGO) scheme provides transparency
to consumers about the proportion of
electricity that suppliers source from
renewable electricity.
1000
2025
2026
2027
200 300 400 500 600 700 800
2019
2020
2021
2022
2023
2024
Gas Electricity
(market)
Target Net Zero
threshold
Methodology: We have used the GHG Protocol Corporate Accounting and Reporting Standard (revised
edition), and 2025 emission factors from the Department for Energy Security and Net Zero. The organisational
boundary of our emissions reporting is operational control. Our operational boundary, comprises our directly
owned and leased offices and building emissions (including gas, fugitive gas, and electricity) as well as Scope 3
categories 1, 3, 4, 5, 6, 7 and 15. We use both a sales intensity metric (tonnes of CO2e per £m retirement income
sales) and an employee intensity metric (tonnes of CO2e per employee) to normalise our data and provide
useful performance indicators. Eshcon Ltd conducts an annual review of Just Group plc’s data collation and
calculation processes and provides verification of the GHG Emissions Statement to ISO 14064-3 standards,
with the exception of our investments emissions (Scope 3, category 15). We are in the process of setting
near and long-term targets aligned with a 1.5°C science based target trajectory for our investment-related
emissions. 100% of the reported emissions relate to emissions in the UK area.
tCO
2
e
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
37
Strategic Report
Sustainability: TCFD continued
Leaving a responsible footprint
We are proud to have achieved our
first net zero target: net zero by
2025 in our Scope 1 and 2 emissions.
Despite this significant achievement,
we acknowledge that there is still
more work to be done and each year
that passes brings a greater sense of
urgency for meeting the goals of the
Paris Agreement on climate. We look
now to our 2030 target to reduce our
Scope 3 (value chain) emissions by
50% against our 2019 baseline. Our
investment activities make up the
majority of our Scope 3 emissions,
and as of 31 December 2025, we have
achieved a 46% emissions reduction on
our investment portfolio (on a tCO
2
e/$m
nominal invested intensity basis). The
carbon footprint for our investments
does not include reinsurance assets,
cash and cash equivalents, derivatives
and liquidity funds.
This year marks the first year all
applicable Scope 3 categories (1, 3, 4,
5, 6, 7, 15) have been included in our
calculated emissions and reporting.
We continue to make notable progress
in areas such as business travel (64%
absolute reduction) and employee
commuting and homeworking (30%
absolute reduction). In 2026, we plan
to understand how we can actively
make reductions across all our Scope 3
emission categories ahead of publishing
an updated Transition Plan in 2027.
The development of a comprehensive
suite of reporting and methodologies
is the first step in helping us realise
this ambition. We are proud that this
year our TCFD report publicly presents
figures across all applicable Scope
3 categories, providing even greater
transparency. We are continuing with
colleague education on the impact of
climate change both on our world and
our industry.
This year, we launched our first internal
Environmental, Social and Governance
training module, accessible to all
colleagues and developed by Just
and our chosen training provider. This
bespoke training offers our people a
better understanding of how climate
change will affect the financial services
industry, the risks and opportunities,
what we are doing at Just and what
our colleagues can do to help support
our sustainability strategy and take an
active role.
99%
of our purchased electricity
is from renewable sources
(REGO certified)
Net Zero
in Scope 1 and 2 emissions
£893m
Amount invested in green &
social assets between 2023
and 2025
Creating a fair world
Creating a fair world is directly
influenced by the way we carry out
our business and also the way we
treat each other, namely colleagues,
customers, suppliers, or members of
the wider society.
We have committed to: The HM
Treasury Women in Finance Charter,
The BITC Race at Work Charter, The
Centre for Ageing Better’s Age-friendly
Employer Pledge, The Workplace
Menopause Pledge, The ABI’s
Transparency on Parental Pay and
Making Flexible Work campaigns, the
Asset Owner’s Diversity Charter and the
Disability Confident Employer Scheme.
We are members of the Group
for Autism, Insurance, Investment
and Neurodiversity, and the UK
Stewardship Code.
This year we have partnered with
impact platform, OnHand, allowing
colleagues to track their sustainability
actions alongside local opportunities
to do good.
You can read more about Creating a
fair world within our Colleagues and
Culture section on pages 52 to 55.
Making a positive impact
The majority of our Scope 3 emissions
come from our investments. Our
current progress is encouraging,
demonstrating that a transition to a
green economy and the unlocking of
associated investment opportunities
can still come with the same, if not
better returns. So far we have made
an emissions reduction of 46% on
our investment portfolio, whilst still
achieving growth in line with our
ambitions. Our Responsible Investment
Framework has been instrumental in
driving significant emissions reductions
across our investment portfolio to date;
however, we acknowledge that there
is still substantial progress to be made.
We remain committed to continuing to
invest in assets that support a positive
impact having achieved £893m of
investments in green and social assets
between 2023 to 2025, inclusive.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
38
Below, we provide a breakdown of all emission categories relevant to Just, as per
the Greenhouse Gas Protocol. We do not consider Scope 3 categories 2 and 8-14,
inclusive, to be relevant to us due the nature of our business. For our Scope 3
emissions, our investments (category 15) make up the majority and we have made
good progress in reducing these by 46% since 2019. We are on course to reach our
50% overall emissions reduction target by 2030.
Emissions – tCO
2
e
1
2025 2024
2019
(baseline year)
Scope 1 natural gas and fugitive gas
2
78 70 144
Scope 2 purchased electricity 183 202 579
Total emissions (location based) 261 272 723
Scope 1 natural gas and fugitive gas
2
59 70 144
Scope 2 purchased electricity 1 2 579
Total emissions (market based) 60 72 723
Scope 3 fuel and energy-related activities 31 30 155
Scope 3 upstream transportation
and distribution 206 238 75
Scope 3 waste generated in operations 5 5 3
Scope 3 business travel 198 166 554
3
Scope 3 employee commuting/homeworking 1,003 1,016 1,438
Emissions – tCO
2
e
1
per £m
Scope 3 purchased goods and services
4
n/a 3,827 2,131
Emissions – tCO
2
e
1
per $m nominal invested
Scope 3 investments
5
155 215 290
Usage – KwH
Scope 1 natural gas and fugitive gas 425,771 382,241 780,517
Scope 2 purchased electricity (location based) 1,035,296 974,407 2,265,415
Scope 2 purchased electricity (market based) 3,776 7,552 2,265,415
Market based Location based
Intensity ratios
6
2025 2024 2025 2024
tCO
2
e per £m sales 0.00 0.01 0.00 0.04
tCO
2
e per FTE 0.05 0.05 0.19 0.20
1 Tonnes of carbon dioxide equivalent (tCO
2
e”).
2 Fugitive emissions (nil) are based on any on-site chiller system refrigerant gas escape.
3 The baseline has been restated due to an improvement in historic data.
4 Data is reported with a one-year lag. Supplier emissions data is mainly available from larger
organisations, so extrapolating across the full supply chain may overstate emissions by inflating
averages. This effect should reduce as more, smaller suppliers begin measuring and reporting
emissions. In 2024, data covered 49% of suppliers by spend (47% in 2019).
5 Data as of 31 December 2025. Prior year was as of 28 June 2024. We have restated our baseline for the
credit portfolio, given more accurate data has become available. See page 40 for a breakdown.
6 Intensity ratios based on Scope 1 and Scope 2.
44%
women in the most senior
population* exceeding our
40% by 2026 target
38%
of the plc board are women
(as at 31 December 2025)
13%
of senior leadership are from
ethnic minority backgrounds,
target of >16%*
£111k
donated to charity by the
business and our colleagues
in 2025
* The ‘senior population’ definition for our
December 2026 targets have been aligned
with the HM Treasury Women in Finance
Charter and comprises Executive committee
members and their direct reports.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
39
Strategic Report
Sustainability: TCFD continued
Carbon footprint – investment portfolio
The carbon footprint breakdown of our credit and LTM portfolios are shown in the table below. The emission figures are shown
for both our baseline year (2019) and 2025. We recognise that carbon footprint calculations can involve double counting, so
our data has been disclosed by scopes. Our carbon footprint for the credit portfolio does not include reinsurance assets, cash
and cash equivalents, derivatives and liquidity funds.
Our credit portfolio financed emissions represents 100% of the in-scope assets. This coverage reflects both the percentage of
the Partnership for Carbon Accounting Financials (“PCAF”) aligned data (data quality scores 1 to 5) and the percentage of data
we have estimated using internal sector averages. Our sector averages are calculated in line with the principles of PCAF.
The coverage shown in the table below is the percentage of data that has PCAF data quality scores 1 to 5 only.
In 2025, we have utilised analytics to challenge movements within our credit portfolio financed emissions. As at 31 December 2025,
c.24% of our data was calculated using sector averages. This includes 14% which relates to investments made towards the end
of the year after our last data collection. It also includes data that we have overridden due to lack of supporting information
provided by our third party provider. We expect data quality to improve in future years, therefore reducing the percentage
of data in our credit portfolio requiring sector averages.
Investment portfolio 2025
1
2019 (baseline year)
Credit portfolio
2
(tCO
2
e/$m nominal invested)
Scope 1 and 2: 66
3
Scope 1 and 2: 92
3
Scope 3: 123
3
Scope 3: 343
3
Coverage: (Scope 1, 2 and 3): 76%
4
Coverage: (Scope 1, 2 and 3): 77%
3.4
LTM portfolio
5
(tCO
2
e/$m nominal)
Scope 1 and 2: 9.2 Scope 1 and 2: 10.3
Coverage (Scope 1 and 2): 100% Coverage (Scope 1 and 2): n/a
Combined
(tCO
2
e/$m nominal invested)
Scope 1 and 2: 55 Scope 1 and 2: 64
Scope 3: 100 Scope 3: 226
1 Date as at 31 December 2025.
2 A combination of latest available reported and estimated data has been used to calculate the carbon footprint of the credit portfolio using nominal values; this
includes our third party data provider aiming to apply the principles under version one of the PCAF Financed Emissions Standard. For asset classes where no
approach has yet been identified by PCAF, our third party data provider has applied an appropriate approach that is similar to the PCAF standard. Where data
was not available an unweighted sector average was applied to produce a full portfolio footprint. Data could be subject to change due to improvements in data
quality going forward.
3 We have restated our baseline for the credit portfolio, given more accurate data has become available.
4 Percentage represents the proportion of our portfolio with PCAF aligned data (data quality scores 1 to 5). Data coverage varies across individual scopes of
emissions, therefore the weighted average of coverage across all scopes is shown.
5 The LTM portfolio’s carbon footprint is calculated using actual emissions from the Energy Performance Certificate (EPC”) where it exists and is active, and are
modelled emissions for the rest of the portfolio. The EPCs are associated for those properties secured against a LTM. Electricity is based on a rolling 12 month
average CO
2
intensity factor from the National Grid based on the Distribution Network Operator for the region where that property is located. For other sources,
the most recently published intensity factors from the Department for Energy Security and Net Zero ‘Government conversion factors for company reporting of
greenhouse gas emissions’ report is used in place of the SAP 2012 factors. For 41% of properties we use the rating on the record, and for 59% of properties we
use an estimated rating. The results of the existing data were then extrapolated to represent the whole portfolio. There is not an emissions standard for LTMs.
We calculated the emissions intensity based on the PCAF residential mortgage standard. The contribution of an individual property to the carbon emissions
of the overall portfolio is based on current loan-to-value ratio of the relevant LTM. We have used the current loan balance and property value to calculate the
loan-to-value ratio.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
40
Strategy and governance
Strategic overview
We have built our sustainability strategy around the United Nations’ Sustainable Development Goals and three guiding themes:
Making a positive impact, Leaving a responsible footprint and Creating a fair world. The strategy is aligned to those Sustainable
Development Goals where we believe we can make the most difference.
We have already achieved net zero in our Scope 1 and 2 emissions and are committed to reaching net zero in all other
emissions (Scope 3) by 2050, with a 50% reduction overall by 2030. This commitment also aims to align with the Association of
British Insurers’ Climate Change Roadmap, published on behalf of the insurance industry.
We also remain committed to setting targets validated by the Science Based Targets initiative for both the near and long term.
This year the Science Based Targets initiative have granted an extension to submission deadlines for financial institutions,
which we have accepted. The timing of our submission for validation will therefore align with the revised deadline of 2027.
In 2024, we published the second iteration of our Transition Plan, which can be found on our Group website:
www.justgroupplc.co.uk/sustainability. In 2027, we will publish the third iteration of our Transition Plan.
Making a
positive impact
Creating a
fair world
Leaving a
responsible footprint
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
41
Strategic Report
Sustainability: TCFD continued
The Group’s strategic objectives are aligned to business growth. Careful planning is needed to achieve growth without an
undue impact on our transition to net zero. Climate change and wider sustainability issues are important considerations when
we make strategic decisions as a business. Just incorporates sustainability into the Group strategy development process
and subsequently the Group strategy execution plan. The sustainability strategy progress is monitored monthly by the Group
Executive Committee and quarterly by the Group Board. The link between our Group strategic objectives and those of our
sustainability strategy (our three sustainability pillars), is summarised below:
Our pillars Our commitment How will we achieve our ambition? 2026 focus
Link to Just’s
strategic objective
Making a
positive
impact
Develop and offer
sustainable products
Innovate to support our existing
and new customers by delivering
sustainable products
Explore propositions to support our
customers
Increase our green
financing opportunities
Look for further opportunities to fund
green and social assets
Continue allocating in line with
existing targets
Leaving a
responsible
footprint
Protect our business Grow in a sustainable way so Just
remains strong for future colleagues
and customers
Further embed sustainability into
strategic planning
Invest responsibly Continue to integrate responsible
investment criteria into our
investment decisions
Continue enhancing our approach to
responsible investment integration
within investment decision-making,
including considerations around
nature
Attain net zero in our
Scope 3 emissions by
2050 (including a 50%
reduction by 2030)
Decarbonise our investment portfolio Submit targets for validation from the
Science Based Targets initiative
Continue to support our colleagues
in finding ways to reduce their
own emissions
Encourage further uptake of our
new in-house ESG training module.
Develop a Travel Action Plan for
our office locations to identify and
embed sustainable travel initiatives
for our people
Engage with our supply chain and
partners to understand their plans for
net zero and encourage reductions
Continue engaging and offering
stewardship to our supply chain
partners, where possible
Creating a
fair world
Manage with
good governance
Continue to integrate sustainability
throughout our business and ensure
it is governed to a high standard
Increase employee’s awareness
of sustainability issues through
training, communications and
engagement opportunities
Improve inclusion and
belonging
Build an inclusive workforce where
colleagues feel a strong sense of
belonging
Monitor and review progress against
our ethnicity and gender targets
Support health and
well-being of our
colleagues
Continue to deliver against our strategic
objective of building a workforce that is
proud to work at Just
Retain a positive and
supportive culture
Support our
customers (poverty
income and housing)
Continue to provide sound and helpful
advice and continue to provide support to
our charitable partners
Increase awareness of initiatives to
support our customers
Strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
42
Sustainability and climate change governance
The Group Board is responsible for setting the Group’s sustainability strategy and targets. The Group Chief Executive
Officer is responsible for delivery of the sustainability strategy and associated emissions targets, delegating responsibilities,
as appropriate, to management and various governance bodies shown in the table below. The Director of Sustainability
& Responsible Investments has been designated the responsibility of the Senior Management Function for climate and
sustainability. The Group Board also includes a sustainability sponsor responsible for ensuring the Board is appropriately
discussing sustainability matters, including climate change. For information on the sustainability skills of our Board, please
refer to the skills and expertise matrix on page 95. A section of the Group Executive Committee and the Group Board meetings
are dedicated to sustainability on a quarterly basis. More information on the activities of the Group Board in the reporting
year can be found in the Governance section on page 81. Our governance structure is regularly reviewed to ensure it remains
appropriate for the business and ensures sustainability matters are given sufficient time and debate at the appropriate level.
The frequency and level of oversight are listed in the table below:
Focus Area Frequency Chair/Owner
Responsible Lead
1 Sustainability lead
(Non-Executive
Director)
Responsible for championing sustainability at Board level Ongoing Mary Kerrigan
Meets regularly with executive and senior management to discuss
sustainability initiatives and emerging developments
Quarterly
2 Group Chief
Executive Officer
Executes the sustainability strategy Ongoing David Richardson
3 Director of
Sustainability
and Responsible
Investments
Oversees and communicates sustainability initiatives to the business.
Holds the delegated senior management function for identifying and
managing financial risks from climate and sustainability
Ongoing Rowena Dailey
Committees
4 Group Board Sets sustainability strategy and targets Annual Board Chair
Receives updates on sustainability initiatives and activities Quarterly
Approval of the Annual Report and Accounts, which includes
sustainability reporting
Annual
5 Group Executive
Committee
Oversees new sustainability initiatives including emissions reduction
strategies
Quarterly Chief Executive Officer
Monitors progress of ongoing sustainability initiatives and activities Quarterly
Oversees progress to reach our diversity and inclusion targets Quarterly
Reviews any proposed changes to our sustainability strategy and targets Annual
Tracks sustainability management information and progress against the
Group Strategy Execution Plan
Monthly
6 Group Audit
Committee
Reviews the appropriateness and clarity of climate related disclosures
and compliance with financial reporting standards in the annual report
Annual Chair of Audit Committee
7 Group Nomination
and Governance
Committee
Considers sustainability as part of the skills gap analysis and any impact
on succession planning for future director appointments
At least
annually
Board Chair
8 Group Risk and
Compliance
Committee
Receives an update on the status of various climate risk actions and any
concerns about the delivery of the actions
As required Chair of Group Risk and
Compliance Committee
Oversees sustainability and climate-related risks in the full group ORSA
and quarterly ORSA updates
Annual and
quarterly
Consider sustainability and climate-related risks within the Risk Appetite
Framework
At least
annually
9 Group Executive
Risk Committee
Considers the reports for Group Risk and Compliance Committee prior
to submission
As per 8 above Chief Risk Officer
10 Remuneration
Committee
Formulates and monitors performance-related criteria for Executive
Directors and Senior Management (see page 105), which include
relevant sustainability targets
Annual Chair of Remuneration
Committee
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
43
Strategic Report
Sustainability: TCFD continued
Focus Area Frequency Chair/Owner
Committees continued
11 JRL and PLACL
Investment
Committees
Approval of the Responsible Investment Framework which forms part of
the overall investment strategy
Annual Chair of JRL and PLACL
Investment Committees
Oversight and review of ongoing adherence of investment activities to
meet the Group’s net zero commitment
Quarterly
Oversight and review of climate risks impacting the investment portfolio Quarterly
12 JRML Board Oversight of approach to reduce the emissions associated with the LTM
portfolio to support our net zero commitments
Quarterly Chair of JRML Board
Oversight and review of climate risks impacting the LTM portfolio Annual
13 Sustainability
Bond Forum
Reviews the assets eligible for allocation to green and sustainability
bonds issued by Just, against our Sustainability Bond Framework
Quarterly Director of Sustainability
and Responsible
Investments
14 Executive
Sustainability
Steering Committee
Oversight and approval of the implementation of various sustainability
initiatives across the group and recommends items to the Group
Executive Committee and other committees as appropriate. Reviews
the appropriateness and clarity of climate-related disclosures
Quarterly Director of Sustainability
and Responsible
Investments
15 Sustainability
Working Group
Monitors the status of various sustainability initiatives and risks,
reporting into the Executive Sustainability Steering Committee. Act as
a forum for the sharing of knowledge relating to existing and future
sustainability related activities, market and regulatory developments.
Monthly Sustainability and
Reporting Manager
Risks and opportunities
The management, identification and
disclosure of climate-related risks and
broader sustainability risks are key for
Just. We recognise that the potential
impact from these risks may influence
Just’s strategy. We also recognise that
sustainability and climate-related risks
impact many of the other types of risks
faced by Just, such as credit, market,
operational, reputational, compliance
and legal.
We consider our business and strategy
to be sufficiently resilient and prepared
against climate change risk. We
acknowledge that there is still more
that we can, and plan, to do.
The management of sustainability and
climate change risk are embedded within
Just’s risk governance and management
structures and reflected within Justs
Enterprise Risk Management Framework
as both a risk theme and also as a risk in
its own right.
Within Justs risk management system,
controls are linked to both the core
risks and the sustainability and
climate change risk. This ensures that
the relevant business area remains
responsible for managing the risk, whilst
also allowing visibility by the Group
Sustainability team.
Climate scenario analysis
We conduct climate scenario analysis
on an annual basis. Scenario analysis
remains a key tool for ensuring we
have a deep understanding of the risks
and opportunities the Group faces over
a long-term time horizon.
From this, we better understand what
early warning indicators we may
need to be looking out for and what
management actions we can take;
both now to help prevent the risks
from materialising or weaken their
impact upon the business if they did
materialise, and what actions we may
want to take in the future.
Three Network for Greening the
Financial System (NGFS) scenarios
were used again for 2025. We have
taken an approach to assess the
most extreme transition and physical
risk scenarios to better understand
the extent to which this may affect
the Group, alongside a third scenario
that takes a more ‘balanced’ path. We
have continued to use three scenarios
from the NGFS. These are Delayed
Transition, Net Zero 2050 and Current
Policies. Descriptions can be found
on the NGFS’ website: www.ngfs.net/
ngfs-scenarios-portal/explore
The qualitative side of our scenario
testing exercise for 2025 consisted
of the running of five workshops each
centred around a key risk. These
were: energy supply and business
interruption, litigation and regulation,
insurance (mortality, longevity and
morbidity), residential property
(LTMs) and our investment portfolio.
The workshop discussions then took
each of the three NGFS scenarios
in turn, considering specifically
what risks could materialise in each
scenario, alongside what early warning
indicators and pre-emptive and
mitigatory management actions could
be taken. This enabled us to identify
gaps between what we are currently
doing, what we could do, and what
we may need to consider should
the scenario begin to materialise.
This also gave us an insight into the
opportunities that could exist for us to
capitalise on.
For the quantitative side of the
exercise we utilise MSCI data, by
mapping to the three chosen NGFS
scenarios, to produce an updated
Climate Value at Risk (CVaR) metric
for our investment portfolio (excluding
LTMs, which use a Property Value
at Risk metric). We have chosen not
to disclose these values this year.
We explain this further in the Data
Limitations section on page 50.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
44
Summary of key opportunities
The opportunities to Just are emerging as we develop our sustainability strategy
and the wider transition to a green economy progresses. We believe that certain
opportunities have the potential to materially impact our business by increasing
revenue, while others, although not as impactful, could still offer positive financial
or societal benefits. Below we list those we believe to be material, which are linked
to our strategic objectives to grow sustainably and reach new customers.
Opportunity Timescale
Link to Just’s
strategic
objectives
Investments: Emerging technology and innovation are seen
as potential investment opportunities. New products available
via external asset managers, which focus more specifically on
climate and sustainability objectives, represent an opportunity to
provide diversification across our investment portfolio. Central
government is developing plans to significantly expand the
private and public-private investment opportunities in the net
zero transition.
<5 years
Defined Benefit: There are opportunities to support a diversified
client base of scheme trustees in achieving their responsible
investment and climate change goals. Additionally, as esg
considerations become increasingly important for trustees
when choosing an insurer, we have the opportunity to position
ourselves ahead of the market.
<5 years
Retail: New products are emerging in the market that focus
on responsible investment and ‘green’ products. We are
considering how best to further enhance our approach, products
and services.
5 – 10 years
Disorderly
Orderly
Too little too late
Hot house world
Transitional risk
High
High
Low
Low
Delayed
Transition
Net Zero
2050
Current
Policies
Physical Risks
Separate CVaR metrics are produced
for both the physical and transition risks
under each of the three scenarios. The
Current Policies scenario does not have
transition CVaR values as it assumes
only currently implemented policies are
preserved so there is no policy risk or
technology opportunity to be realised.
Transition and physical CVaR values are
then combined to give an aggregate
CVaR value for each investment and
the portfolio as a whole, under each
scenario. CVaR data is predominantly
only available for our public investments.
Sector-duration averages are used
to fill gaps in coverage and provide
a proxy for the climate risk of private
investments. The purpose of this data is
to understand, directionally, the potential
impact of different climate change
scenarios on our investment portfolio
and to assist in providing an assessment
of the portfolio’s exposure to physical
and transition risks.
The opportunities to
Just are emerging as
we develop our
sustainability
strategy.
Grow
sustainably
Reach new
customers
Strategic priorities
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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Strategic Report
Sustainability: TCFD continued
Summary of key risks
The key risks we have identified through our climate scenario analysis can be seen in the table below. The table also shows
whether there have been any changes in risk exposure since the previous reporting period. Additionally, the key risks are
categorised as either a physical or transition risk, or both. Physical risks are those related to the physical effects of climate
change and transition risks are those relating to an economy-wide transition to a low-carbon economy. We treat the timescale
as to when we could expect the risk to become a material concern to the business. Our climate risk assessment remains that
our investment portfolio is the area with the largest potential exposure to climate-related transition and physical risks.
Risk Impact Type Timescale Mitigation 2025 change
More stringent
energy performance
standards for
commercial and
residential property
Property values may fall
below the level of the loan
leading to losses
Transition 5 – 10
years
Fund the Energy Performance
Certificate (“EPC”) ratings for new
LTM customers to improve the
energy performance data we hold
and help borrowers to improve the
energy efficiency of their property.
We already offer discounted
mortgage rates to customers with
more energy efficient homes.
Potential government assistance
for property owners’ energy
improvement costs.
Consider energy performance
ratings when lending on LTMs.
Structure commercial loans to
include key performance indicators
for energy efficiency and other
climate related factors.
No change to risk
identified
Increased impacts
and threats from
flooding and coastal
erosion. Particular
geographical areas
become uninsurable
or uninvestable
For infrastructure and
income producing real
estate, the borrowers
ability to service and repay
the loan could be affected
by increased cost due to
physical risks
Physical <5 years Potential government action to
protect populated areas.
Review technical and environmental
due diligence reports to avoid
vulnerable infrastructure and income
producing real estate.
No change to risk
identified
Green investments
become difficult to
source or produce
lower yields
Unable to meet the
objectives outlined under
our Responsible Investment
Framework while meeting
investment return needs
Transition <5 years Increase the range of sources of
origination for potential investments.
Availability of green investments
expected to continue to increase
due to Government focus.
No change to risk
identified
Credit investments
seen as exposed to
climate risks lose
market value
Income should continue
but with increased risk of
default if issuers cannot
refinance at an affordable
price
Transition
and
physical
10+ years Reduce and avoid such investments
in line with the Responsible
Investment Framework.
No change to risk
identified
Targets for reducing
emissions are missed
by Just
Reputational damage from
failing to meet stated
commitments
Transition <5 years Commit and align with external
initiatives and guidance required to
reduce emissions.
Monitor progress.
Maintain adherence to our
Responsible Investment Framework.
Enhance LTM proposition strategy
to support customers with energy
efficiency improvements.
Engage with our supply chain to
reduce their emissions.
Identified that
reputational risk
could also come from
investments in certain
sectors deemed to be
incompatible with the
transition to a net zero
economy, even if our
stated commitments
are being met.
Energy load
shedding, rationing
or rapid increase
in prices
Increased costs for
employees and the
business and a reduction in
operational capabilities
Transition 10 years+ Continued monitoring of government
intention around minimum energy
performance standards, energy
security and production capacity.
Increase due diligence on third
party suppliers to assess their
understanding and readiness to
handle energy supply risks.
No change to risk
identified
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Risk Impact Type Timescale Mitigation 2025 change
Damage to server
centres or other
critical third party
infrastructure
Reduction in operational
capabilities or complete
cessation of critical
operations
Physical 10 years+ Continue to conduct annual failover
and disaster recovery tests.
Complete validation of the recovery
capability and resilience of services
from other key suppliers.
No change to risk
identified
Group action
lawsuits against our
business or the wider
financial services
industry
Increased scrutiny of our
climate strategy and those
of the wider industry,
reputational damage, costly
and resource intensive to
defend
Transition 10 years+ Maintain our progress towards
achieving established net zero
targets.
Continue engagement with industry
bodies (such as the ABI), including
monitoring of current and future
climate change related group action
lawsuits.
No change to risk
identified
New climate-
related regulation or
legislation
Increased need for resources
or material adaptation in our
products and services to
remain compliant
Transition <5 years Continue engagement with industry
bodies (such as the ABI) and horizon
scanning.
No change to risk
identified
Mortality, longevity
and morbidity
model assumption
inaccuracies
Model risk failures if the
effects both negative and
positive of climate change
are not properly factored
Physical,
Transition
10 years+ Continue to track behavioural and
health trends and, as needed,
modifying assumptions and
adjusting reinsurance percentages.
No change to risk
identified
Further examination of climate
scenario analysis
For the qualitative part of the analysis,
we chose to conduct five workshops
each focusing on a key risk theme. A
summary of the sub-risks identified
from these are contained in the table
above and a more detailed description
of the findings is outlined below.
Energy supply and business
interruption
Energy supply risks were identified
across all three scenarios. This
includes load shedding, rationing or a
rapid increase in prices. The effects
of this risk include increased demand
for office space, increased costs for
employees and the business and a
reduction in operational capabilities.
Physical risks of severe weather
events could result, in some scenarios,
in damage to our servers or other
critical third-party infrastructure.
Energy security concerns for the UK
were identified as being possible in all
three of our chosen scenarios, with a
view that this risk is already starting
to materialise.
In the ‘Net Zero 2050’ scenario, the risk
was still considered to remain through,
for example, an increase in the
deployment of retrofitting technologies
and associated energy demand.
Current management actions are
helping to manage the risk on our
critical infrastructure, such as annual
failover and disaster recovery tests
that are conducted with our third-party
data centres. Opportunities include
reducing our reliance on fossil fuels,
which is already being addressed
through our property strategy.
Litigation and regulation
Litigation risk comes from class action
lawsuits against Just or the wider
financial services industry. In scenarios
with a high physical risk, windfall taxes
could be introduced on businesses
seen to profit from the negative effects
of climate change, such as life insurers.
Additionally future climate-related
litigation and regulation are uncertain
and could create an increased need
for resources or material adaptation
in our products and services to
remain compliant.
In scenarios where the transition away
from fossil fuels nears completion,
it was considered that the focus
of climate-related class action
lawsuits could start to turn to other
high emitting sectors. The financial
services industry produces the most
emissions from its investments and
it was discussed that in all scenarios,
those who fail to make progress
on decarbonising their investment
portfolio or meet publicly stated
targets, could conceivably become
the new target of such litigation.
The risk of an increase in climate-
related regulations for the financial
services industry materialising was
viewed as already happening with new
legislation and regulation expected in
2026 following multiple consultations
in 2025. Whilst the ‘Current Policies’
scenario looks at an effective freeze on
any further legislation and regulation,
it was considered to be unrealistic.
In a net zero scenario this looked like
an introduction of minimum energy
standards for properties as well as
more stringent prudential regulatory
capital requirements, as regulators
seek to ensure businesses can cope
with the physical losses of climate
change or the transitional burdens.
This could be through increased
quantitative requirements, increased
risk management requirements and/
or increased disclosure requirements,
the latter we are already starting
to see governments and regulators
move towards. Potential opportunities
were identified that could include
the availability of tax breaks or other
financial incentives from central
government e.g. for early-adopters
in a Net Zero 2050 scenario.
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Strategic Report
Sustainability: TCFD continued
Insurance risk (mortality,
longevity and morbidity)
The Group’s primary insurance risk
exposure is to longevity risk, through
the products we sell. In recent decades,
life expectancy has improved due to
medical advances and lifestyle changes,
which can be expected to continue.
Interacting factors, including government
policy and individual lifestyle choices,
make it difficult to accurately predict
how much climate change could impact
longevity, but this can be expected
to evolve gradually over the years. All
the three scenarios explored could
benefit the profitability of the products
we sell, however consideration needs
to be given to the reliability of models
upon which this is based. Windfall taxes
could be imposed on businesses seen
to profit from the negative effects of
climate change on people, especially
in high physical risk scenarios. In all
scenarios, the inaccuracy of mortality
assumptions could lead to model risk
failures if the effects of climate change
are not properly factored in. Examples
include an increase in mortality from
heat-related deaths and reductions in
mortality from improved air quality or a
society-wide transition to a vegetarian or
low-meat diet. Opportunities discussed
included the creation of an enhanced
insurance product with higher benefits,
in an extreme physical risk scenario,
to address the increased mortality and
morbidity rates. This could provide
better coverage for policyholders and
potentially attract new customers.
There could also be an opportunity
in reviewing the reinsurance on our
back book to capitalise on positive
experience variances, especially in
a scenario with worsening mortality
rates. This could bring a reduction in
costs and improve profitability in light of
worsening mortality rates. Conversely,
in a Net Zero 2050 or Delayed Transition
scenario with a healthier population,
there could be an opportunity to offer
products that cater to a healthier and
longer-living population. This could
include annuities and other retirement
products that provide financial security
for longer lifespans.
Investment portfolio:
We assess the climate risk on our
investment portfolio through a
qualitative and quantitative exercise.
We view the risk both in terms of
transition and physical risk.
Transition risks: The issuers we invest
in could face additional costs due to
the nature and pace of the transition
or, if not enough is done, certain assets
could become stranded.
Physical risks: Depending on their
location, issuers we invest in may face
higher costs from extreme weather
events or sustained asset damage.
There may also be long term or
permanent business interruption
from the physical impacts of a
changing climate.
In general, material increased
costs to the borrower, as a result
of climate change, may affect their
ability to meet their debt repayment
obligations, increasing the risk of
default. Sensitivity analysis of the risk
of default on our credit portfolio is
included in note 16.
Reviewing the risks on a scenario basis,
we concluded that in the Current Policies
scenario physical risks were greatest.
Early warning indicators may include,
significant changes in insurance costs
or coverage, energy usage in warmer
climates and adaptation spending.
Possible management actions identified
to help in this scenario, included
monitoring the impact and frequency of
climate hazards and any action taken as
a result of these.
In the Net Zero 2050 and Delayed
Transition scenarios, transition risks
were greatest. Early warning indicators
may include, policy changes, green
investment volume, technology
emergence and market appetite for
investment in potentially stranded
assets. Possible management actions
identified included leveraging the
insights of external asset managers,
boosting origination capabilities in
emerging technologies and green
assets and continued responsible
investment input into our credit analysis.
Analysis of the portfolio shows
transition CVaR is largely driven by
systemic increases in the transition risk
of the scenario, which are then offset
by the trading activity we are carrying
out to reduce the financed emissions
of the portfolio. This is supported by
a continued decrease in our credit
portfolio financed emissions during
the period, one of the main drivers of
transition risk.
Going forward, we will continue to
monitor how our investment decisions
are influencing the transition risk of
the portfolio.
We acknowledge that we cannot infer
or analyse trends in the physical risk
data to the same extent as transition
risk as there is a requirement to improve
the geospatial accuracy of the physical
risk data that feeds into our CVaR
analysis. We do however undertake a
physical risk assessment as part of the
due diligence process for our private
investments. Improving the accuracy
and sophistication of our physical risk
modelling is a key priority for next year.
Property investment risk
The risk is attributable to both
our LTMs and property-related
investments in our wider investment
portfolio. In high transition risk
scenarios, the greatest risk may come
from the introduction of legislation and
regulation mandating the retrofitting of
properties as well as the introduction
of minimum energy performance
rating standards. Any such legislation
could lead to significant costs for
property owners, with the burden
being passed on to businesses through
their investment interests for property
and a reduction in future investment
opportunities in property.
The introduction of minimum energy
standards or retrofitting technologies
could affect the value of properties
which fail to meet these standards.
Significant costs associated with
retrofitting or repairing properties
could impact the ability of commercial
property owners to repay their debts,
posing a risk to the company’s financial
stability. For residential property
owners, a large number of property
owners could struggle to fund the
needed improvements, without
government funding.
In all scenarios, particularly those with a
high physical risk, flooding is the largest
threat to existing infrastructure and
income producing real estate, followed
by coastal erosion and subsidence.
Linked to these physical risks is the
risk of assets becoming stranded.
Another risk to be considered is the
possibility of compulsory purchase
orders on properties for flood or other
physical risk mitigation defences.
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48
This would be similar to compulsory
purchase orders made for projects
such as High Speed (rail) 2 but instead
for projects like flood alleviation to
protect towns or other important
national infrastructure.
With scenarios that represent high
transition risks, the demographic
make-up of a geographical area could
amplify this risk. For example, minimum
EPC standards may disproportionally
affect areas with larger proportions
of less-affluent property owners,
suggesting less funds available to pay
for improvements to energy efficiency.
Such a discrepancy could produce a
concentration risk for the geographical
area in question, particularly without
financial assistance from the
government or the relevant local
authorities. From this, a geographical
clustering of stranded or devalued
assets could emerge.
It was identified that for all scenarios,
whether the physical risk or the
transition risk is the prevalent risk,
there could materialise a risk that
particular geographical areas become
uninsurable or uninvestable. For some
areas of the UK already affected
by extreme coastal erosion or
repeated flooding, this risk has
already materialised.
For LTMs, the estimated potential
impact of transition risk on property
values is based on the government
implementing a minimum EPC standard
of C. This has not been confirmed as
a government policy yet. Any impact
would be incremental over a period
of years, as and when loans become
repayable, following the customers
death or entry into long-term care. The
impact could be reduced, to varying
degrees, based on any exemptions,
government grants or subsidies to
assist homeowners.
These LTMs are secured against
residential properties located across
the UK. If the sale proceeds from the
property are insufficient to repay the
accumulated loan balance on the death
of or at the entry into long-term care
of the customer, Just would suffer
a loss due to the no-negative
equity guarantee.
Actions we take to mitigate
climate risks on our
investment portfolio
We incorporate responsible investment
and climate change risk management
across all of the teams within the
Investment Function. Our Responsible
Investment Framework sets the
basis for managing the risk exposure
arising from broader environmental,
social and governance risks, including
climate change, and is monitored by
the Investment Committee. At the
broader strategic level, we consider
the overall financed emissions of the
portfolio to assess it’s potential future
decarbonisation pathway.
For the purposes of implementation,
we have split our approach into the
following areas:
Top down: portfolio management
and asset manager due diligence.
Bottom up: credit research and
investment due diligence.
Top down:
For internally and externally
managed assets, our approach
to portfolio management seeks
to combine fundamental and
responsible investment data, to
support with meeting our overarching
net zero objectives.
The Investment Function uses outputs
from our proprietary emissions
modelling tool as an input into the
investment decision making process
while seeking more information
directly from issuer reporting, in the
case of internally managed assets,
and via asset managers for externally
managed assets.
For externally managed assets,
we seek to engage with our asset
managers to understand their broader
approach to responsible investment.
We use our internal Responsible
Investment Manager Assessment to
source information on their approach
to responsible investment. This
assessment includes an organisational
questionnaire and an asset-class
questionnaire. This also allows for a
qualitative overlay that is informed
by a number of factors including
responsible investment metrics, such
as the percentage of assets originated
that have science based targets or
are aligned to our Sustainability Bond
Framework.
The outputs of our assessment feed
into a broader manager performance
assessment, the results of which
are presented to the Investment
Committee and communicated to our
asset managers.
More information on our Responsible
Investment Manager Assessment
can be found in our UK Stewardship
Code report, available on our Group
sustainability webpage: www.
justgroupplc.co.uk/sustainability.
Bottom up:
All of Just’s existing and prospective
investments, where we have
veto rights in place, are scored
using our internal Responsible
Investment Classification System.
In 2025 we focused on enhancing
our methodology, ensuring this
was quantitative and robust. Our
Responsible Investment Classification
System includes our Exclusion Policy
and our Responsible Investment
Rating Policy. Our Exclusion Policy
applies negative screens to the credit
portfolio. Existing investments that do
not comply with our Exclusion Policy
are marked ‘Purple’ and are monitored
by our Credit Research and Private
Assets teams through the Responsible
Investment Watchlist to identify
divestment opportunities.
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Strategic Report
If a prospective investment has
successfully passed our Exclusion
Policy, it is then given a Responsible
Investment Rating in line with the
Responsible Investment Rating Policy.
Red – Very high risk. Action: No
new investment, monitored on the
Responsible Investment Watchlist.
Amber – High risk. Action: Invest
but advanced monitoring required.
Yellow – Moderate risk. Action:
Investment permitted.
Green – Low risk. Action:
Investment encouraged.
This ensures a consistent and robust
approach is taken when assessing
environmental, social and governance
risks, including climate-related risks.
Each Responsible Investment Rating
considers environmental, social
and governance controversies. Our
classification system leverages
information from third party data
providers, external asset managers
(where relevant) and information
sourced directly from issuers.
As part of assigning Responsible
Investment Ratings to private assets,
we apply our Sustainability Bond
Framework criteria where relevant.
Investments that align to our
Sustainability Bond Framework, such
as renewable energy generation, are
supportive or enabling of the overall
transition to net zero.
When assigning a Responsible
Investment Rating, a prospective
investment’s financed emissions is
calculated, using reported or estimated
data. Where estimates are used,
they are calculated using the PCAF
guidance, where possible. Where no
underlying data has been provided,
and therefore estimating in line with
PCAF is not possible, sector averages
are applied.
What progress have we
made to improve the climate
risk management of the
investment portfolio?
In 2025, we continued to enhance our
approach to responsible investment in
the following ways:
Significantly enhanced our
internal Responsible Investment
Classification System to ensure
Responsible Investment Ratings
are robust and quantitative.
Created a Responsible Investment
Watchlist to identify and monitor
our exposure to restricted or
very high risk names as per
our Responsible Investment
Classification System (those
labelled Purple and Red), as well
as to identify and monitor issuers
with material environmental, social
and governance controversies.
Maintained signatory status to the
Financial Reporting Council’s UK
Stewardship Code.
Enhanced our approach to
calculating financed emissions
with a focus on analytics to
challenge outliers and unusual
movements in our data.
Improved our overall governance
and internal processes, for
example created process notes for
the stages of our credit portfolio
financed emissions calculation
and refined our Credit Portfolio
Financed Emissions Methodology.
On our LTM investments, our property
underwriting assessments allow for
existing flood and coastal erosion
risk. We have undertaken climate
change scenario analysis to improve
our understanding of how our lending
policy and underwriting approach
need to evolve to manage any future
exposure to climate change risk. We
have been engaging with the Equity
Release Council (ERC) and PCAF on
developing a standardised approach
to emissions reporting and to further
support the development of green
lending and retrofit mortgages.
Data limitations
To determine the potential impact on
the credit portfolio, we have used the
data available from our third party
data provider, which predominantly
covers our liquid credit assets, and
then estimated the remaining by taking
sector averages, accounting for the
investment time horizon.
The results of our quantitative analysis,
relating to the credit portfolio (CVaR),
does not include the Group’s cash/
cash equivalent holdings, derivatives,
reinsurance assets, liquidity funds and
sovereign bonds. The exclusion of
sovereign bonds is driven by limitations
in our methodology, however this
is a key consideration for future
enhancements to our assessment.
To produce a full portfolio aggregate
CVaR and carbon footprint, where
data is unavailable via our third party
provider, we apply an unweighted
sector average and consider the
maturity profile of the individual
securities. Sector averages can give an
indication of the climate-related risks a
company may face but do not account
for the company-specific nature of
these risks.
The long-term time horizon for
projections on the investment portfolio
lends itself to greater uncertainty of
potential future impacts. As a result,
whilst some conclusions can be drawn
from our analysis, we acknowledge
that our data and the scenarios we
use, have limitations associated with
them. The CVaR and PVaR are purely
illustrative as they project far into the
future based on assumptions about
our existing portfolio. The longer the
time period that data is projected into
the future, the more uncertainty in the
results. This year we have chosen not
to disclose our CVaR or PVaR results
in numerical terms as a result of this
data uncertainty. In light of the PRAs
SS5/25, we will assess the usefulness
and reliability of the data outputs of the
CVaR and PVaR. We continue to work
with our third-party data providers to
improve accuracy, reliability and the
decision-making usefulness of the
results. We have made improvements
this year by establishing and analysing
the metrics at an asset-class level for
transition risk. Next year, we will look
to enhance the reliability and accuracy
of our physical risk metrics through the
inclusion of geospatial mapping.
LTM portfolio
For the LTM portfolio, 41% of the
portfolio has an actual EPC rating that
is valid and 59% of the portfolio has
a modelled rating, which affects the
accuracy of the PVaR. This is reflected
in the PCAF data quality score of 3.6.
We anticipate that over time, issuers
will provide greater transparency and
reporting on emissions.
Sustainability: TCFD continued
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50
Potential future actions to mitigate climate risks and enhance climate scenario analysis
From our climate scenario analysis exercise we were able to identify some further potential actions we could take to help
mitigate or manage the risks identified and improve the exercise for next year:
Increase due diligence on third-party suppliers to assess their understanding and readiness to handle energy supply risks.
Continue to validate the recovery capability and resilience of services from key third party suppliers.
Continue engagement with industry and UK government bodies and continue dedicating resources to horizon-scanning.
Gather more granular data on LTM lending purposes to better understand and spot demand for an opportunity to develop
a new product or feature for residential property retrofitting or adaptation lending.
Include geospatial data in next year’s analysis of our credit portfolio to more accurately understand the physical risk
exposure of our assets.
Short-term scenarios have recently been made available by the NGFS, which could be used for both qualitative and
quantitative analysis next year. These short term scenarios represent the first publicly available tool offering a dedicated
framework to analyse the potential near-term impacts of climate policies and climate change on financial stability and
economic resilience. Focused on a five-year horizon, results of analysis using these scenarios would have increasing
relevance in informing short-term strategic decision making.
Expand our analysis to include nature-related risks.
Alignment with TCFD disclosures
In accordance with Listing Rule 6.6.6R(8), climate-related financial disclosures consistent with the Task Force on Climate-
related Financial Disclosures (“TCFD”) are contained in the TCFD section of this report on pages 36 to 50 and in the Risk
Management section on pages 63 to 66.
Information on the Group’s greenhouse gas emissions, energy consumption and efficiency during 2025 are also included in
the TCFD section on pages 37 to 40. In preparing the TCFD disclosures, the Group has considered the guidance for all sectors
and supplemental guidance for insurance companies within the TCFD Annex “Implementing the Recommendations of the Task
Force on Climate-related Financial Disclosures.
TCFD pillars Recommended disclosures Disclosure location
Governance: Disclose the
organisation’s governance around
climate-related issues and opportunities
a. Describe the Board’s oversight of climate-related
risks and opportunities.
Page 43
Pages 92-97
Pages 102-104
b. Describe management’s role in assessing and
managing climate-related risks and opportunities.
Page 43
Pages 58-61
Strategy: Disclose the actual and
potential impacts of climate-related
risks and opportunities on the
organisation’s business, strategy
and financial planning where such
information is material.
a. Describe the climate-related risks and opportunities
the organisation has identified over the short,
medium, and long-term.
Pages 44-49
b. Describe the impact of climate-related risks and
opportunities on the organisation’s businesses,
strategy, and financial planning.
Pages 44-51
c. Describe the resilience of the organisation’s strategy,
taking into consideration different climate-related
scenarios, including a 2°C or lower scenario.
Pages 44-45
Risk management: Disclose how
the organisation identifies, assesses
and manages climate-related risks.
a. Describe the organisation’s processes for identifying
and assessing climate-related risks.
b. Describe the organisation’s processes for managing
climate-related risks.
c. Describe how processes for identifying, assessing,
and managing climate related risks are integrated into
the organisation’s overall risk management.
Pages 44-45
Pages 44, 49 and 51
Pages 44, and 63-66
Metrics and targets: Disclose the
metrics and targets used to assess
and manage relevant climate-related
risks and opportunities where such
information is material.
a. Disclose the metrics used by the organisation to
assess climate-related risks and opportunities in line
with its strategy and risk management process.
Pages 44-45
b. Disclose Scope 1, Scope 2, and, if appropriate, Scope 3
greenhouse gas emissions (GHG), and the related risks.
Pages 37-40, 46 and 47
c. Describe the targets used by the organisation to
manage climate-related risks and opportunities and
performance against targets.
Pages 36-42
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Strategic Report
Colleagues and culture
Strong and
distinctive culture
As a business we are galvanized around a
high-performance, purpose-led culture where
our people thrive and are proud to work at Just.
This strong and distinctive culture is
crucial to our organisation’s success
and is a key competitive advantage,
particularly in challenging market
environments. We understand that
a positive culture plays an important
role as a destination employer in our
sector, ensuring that we attract and
retain the right talent to achieve our
ambitious growth plans.
High performance doesn’t happen by
default – it’s driven by design – so in
particular we have focused on:
Embedding our new behaviours
of ambitious and curious, as part
of The Just Way, with the aim of
colleagues feeling proud to work
at Just
Specific actions aligned to our
three employee engagement
priorities – workplace environment,
high performing teams and
growth/development – supporting
our commercial priorities
Nurturing a sense of belonging in
the broadest way, with colleagues
understanding the value of
working at Just as part of a
brilliant employee experience.
Progressing our
engagement priorities
Aligned to our three employee
engagement priorities for 2025,
we communicated our workplace
environment strategy at the end of
March, with a brilliant new office in
Reigate as a customer/operations
hub and a new head office in London,
opening later this year. We are focused
on creating work environments that
help colleagues feel engaged with
their work, drive high performance
and maintain our Just culture.
Workplace
Environment
Growth and
Development
High
Performing
Teams
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
52
…all topics covered
were really useful
to hear about…
Attendee at October
Group-wide town hall
The Just Way
We are proud that we have good
levels of colleague engagement,
formally surveyed twice a year
through the Peakon engagement tool.
We have a well-defined employee
communications and engagement
strategy, underpinned by our people
processes and policies that focus not
only on ‘what’ we do as a business, but
‘how’ we do it – The Just Way. This is
the golden thread that runs through
our organisational narrative – from
storytelling related to our behaviours
by our senior leaders at our Group-
wide town halls, through to our
performance management system that
places equal value on the ‘how’ as well
as the ‘what. This is also supported by
a variety of more informal opportunities
such as CEO Lean Coffees and Take on
Board sessions where we encourage
colleagues to be curious and have
conversations with our Non-Executive
Directors and each other.
During 2025 we have taken a number
of opportunities to embed our existing
behaviours (for the customer and
collaborative) and new behaviours
(ambitious and curious) through our
updated performance toolkit and in
briefings held quarterly for both people
managers and all colleagues.
In our learning and development
offerings we have focused on
embedding our new behaviours within
our organisational culture through a
range of initiatives, including Learning
at Work Week, an updated induction
with a digital, collaborative game
and new practical toolkits. Group-
wide activities have been supported
and reinforced at a functional level,
including town halls being structured
around a different behaviour each
time and ‘Curious September’ with a
dedicated programme of learning and
development opportunities to bring our
core behaviour of being curious to life.
Tone from the top
95%
of colleagues agreed
that they found the
October Group-wide
town hall valuable.
Our digital learning offering
continues to prove valuable,
with many colleagues
accessing LinkedIn Learning
resources. Over 21,000 videos
building a whole range of
skills have been viewed on
a variety of business topics,
with increasing demand for AI,
change and high performing
teams!
11,000+
hours of digital learning
Powering up our
people managers
We know that leaders and people
managers are a critical driver of
engagement and performance. As
such, we have designed and rolled out
development initiatives to strengthen
their capabilities. We have supported
people managers to have the right
feedback and coaching conversations
with team members to drive high
performance and aligned to this, we
have launched new career frameworks
for colleagues to plan their career
at Just.
Our Power Up programme designed
specifically for our people managers
has been extremely well received,
with our people manager index on
Peakon increasing from 83% to
88%. We continue to offer Power
Up masterclasses on relevant topics
and ran our Power Up Live event
with inspirational speakers sharing
stories and best practices on high
performance capabilities. In addition,
we’ve supported peer learning through
Power Up coaching circles, with people
managers gathering in small groups
to share challenges and solutions.
New people managers are invited to
a development programme in their
first few months of joining or being
promoted to ensure they are managing
The Just Way, reinforcing the important
skills and knowledge required to build a
high performing team.
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53
Strategic Report
Colleagues and culture continued
these moves are about
creating environments which
will support us all to have a
brilliant experience working at
Just and enable us to deliver
for our customers.
Ellie Evans
Group Chief People Officer
Delivering our purpose
As well as supporting our customers
in planning for a better later life, we
want to provide the best support
for our colleagues. Working with our
partner and age pioneer champions
55/Redefined we have launched Me/
Redefined – an expert-designed digital
coaching platform which a number of our
colleagues are now benefitting from!
Looking to the future
For the start of 2026 we have
introduced the Just Voice colleague
forum. This is a structured platform
where colleagues can share feedback,
raise concerns and contribute ideas.
In addition to the existing ways that
we gather feedback and support
engagement, this will be an opportunity
to foster an even stronger workplace
culture and drive high performance
through building trust, transparency
and a sense of belonging.
Realising potential
As part of a suite of learning and
development opportunities, many
colleagues are now using the LinkedIn
Learning app for micro learning bursts
on their mobiles, with the AI coaching
functionality giving colleagues a
personal assistant to help them.
More formally, we’ve supported 58
colleagues in gaining professional
qualifications in a range of areas,
including actuarial, customer services,
compliance and project management.
We are committed to leveraging
our Apprenticeship Levy to support
the professional development of
colleagues, with almost 70 colleagues
currently completing apprenticeships
across a range of disciplines,
including AI, pensions administration,
management development and senior
leader programmes.
Supporting early careers
We welcomed our new cohort of
graduates in 2025 who are working
across different business areas and
we also continued to run summer
intern programmes which have been a
successful route into full time graduate
roles for a number of colleagues.
We also hired a number of school
leaver apprentices into the business,
supporting them to learn new skills
and knowledge on a Level 3 Pensions
Administrator apprenticeship and to
apply their learning in their roles within
our Operations team.
For the second year we’ve supported
the Data Driven Futures programme
with work experience for 16–17
year olds from low socio-economic
backgrounds who are looking at
a career within Actuarial. We also
hosted 3 weeks of work experience
for friends and family members over
the summer months, with brilliant
feedback including:
teams were given
complicated project
work, that challenged
us and made us think
…if we needed any help
there was always
someone to ask”
Work experience attendee,
August 2025
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54
Thrive
Allyship to drive action
We completed the fourth year of our
reciprocal mentoring programme
where diverse participants are paired
with senior leaders for conversations
to increase allyship and drive action.
We have also taken part in the 30%
Club Mission Include cross-company
mentoring for the sixth year running
for our diverse talent and the Actuarial
Mentoring Programme specifically for
diverse actuarial talent.
Just Thrive Live
Through our Just Thrive Live event
we engaged with colleagues around
our comprehensive benefit offerings,
increasing the take-up of our offerings.
In support of our climate reduction
targets, and in response to colleague
feedback, we also launched an electric
vehicle salary sacrifice scheme.
A sense of belonging
2025 has been a year in which we
have continued to engender a sense
of belonging for Just colleagues, with
our third flagship Belonging at Just
Week featuring inspirational speakers
and powerful conversations. We were
delighted to win the ‘Championing
Women’s Equality Award’ at the FT
Adviser’s Diversity Awards in June.
The awards aim to showcase the best
initiatives, campaigns and success
stories when it comes to diversity
and inclusion in the financial services
sector. To win the ‘Championing
Women’s Equality Award’ a company
has to demonstrate the equal
treatment and inclusion of women at
all levels of the organisation. Judges
looked at aspects such as working
to reverse any gender-biased pay
disparity, the recruitment processes,
improvements to flexible working
policies, as well as creating a positive
culture in the office where women
can succeed.
Our Diversity, Equity, Inclusion and
Belonging (DEIB) networks have
gone from strength to strength,
bringing people together to share
ideas, listen, support our communities
and celebrate. We’ve launched
our Neurodiversity Nook and our
InterGen Connect Tea & Talk sessions,
celebrated South Asian Heritage Month
for the first time, raised money for
men’s health with mini-golf in offices,
worn it pink to raise money for breast
cancer charities, celebrated Pride
Month and hosted our first Safe Space
conversation on race for Black History
Month. We’ve raised and donated
funds for charity through individual and
collective efforts, including our Just
Oarsome dragon boat race in aid of our
corporate charity partner Hourglass,
uniting us around our purpose and
driving our sense of belonging.
At the end of the year we launched a
new approach to recognition and an
annual colleague awards programme,
ensuring all colleagues feel valued for
the brilliant work they do. Our new
peer-to-peer recognition platform will
empower everyone to celebrate the
everyday wins, both big and small, and
will increasingly embed appreciation
into the fabric of our culture and
support high performance.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
55
Strategic Report
Relationships with stakeholders
The Board recognises that the long-term sustainable success
ofJust depends on effective engagement with key stakeholders.
Stakeholder engagement
Colleagues Community and the environment Regulators Suppliers
The team of colleagues at Just who deliver exceptional service to
customers and to the people who support those that deliver the services.
The environment on which our activities have an impact and the
communities in which the business operates.
Organisations who regulate the conduct of firms and their financial
stability.
The companies providing the services, materials and resources to
enable Just to operate the businesses in the Group.
Link to Strategic priorities Link to Strategic priorities Link to Strategic priorities Link to Strategic priorities
What matters to them What matters to them What matters to them What matters to them
Our colleagues value working for a Group with a clear vision, which
clarifies their roles and fosters a sense of belonging.
Having a positive employee experience that is defined by a supportive
environment, meaningful engagement, and opportunities for growth.
Working for a company that promotes open communication to gather
feedback and ideas from employees.
Providing training, mentoring, and career progression opportunities to
empower staff growth and development.
Diversity, equity, inclusion and belonging initiatives for building a
dynamic and inclusive workplace.
Employee wellbeing, supported through the provision of resources
that encourage overall health.
Hybrid work arrangements to provide flexibility and enhance
work-life balance.
Strong community and environmental credentials.
Guidance and support to help individuals transition from work to
retirement.
Provision of tailored support for vulnerable customers.
Supporting local and national fundraising initiatives.
Holding and encouraging responsible environmental practices
throughout our operations, ensuring we leave a sustainable
impact.
Boards and senior management understand the regulatory
objectives, and seek to ensure good consumer outcomes are
achieved and policyholder commitments are met.
A culture that supports adherence to the spirit and letter
of regulatory rules and principles.
Fostering open and transparent communications with
our regulators.
Positive engagement to encourage effective competition and
consumer protection which results in better customer outcomes.
Collaborative relationships with open, honest and transparent
communications.
Fair, transparent and objective process and evaluation criteria
when bidding for new business.
Fair payment terms which are consistently met within deadlines.
How we engage How we engage How we engage How we engage
We connect directly every day through line management and by
using a variety of communication channels.
Feedback is collected using multiple methods, including formal
surveys and informal conversations.
Our CEO holds quarterly briefing sessions with all colleagues to
reinforce Just’s purpose and share business updates on major
initiatives that support our strategic priorities and help people
achieve a better later life.
Our CEO also hosts Lean Coffee and informal executive sessions to
discuss topics that are important to our colleagues.
Non-Executive Directors engage with our colleagues to ensure
their opinions are heard and represented in boardroom discussions.
We conduct bi-annual employee engagement surveys and develop
action plans at Group, departmental, and local levels.
Developing colleagues through in-role experience, mentoring,
online learning, and training in ethics, privacy and data security for
all employees and contractors.
Maintaining a diverse workforce and inclusive culture at Just,
highlighted by our third annual Belonging at Just Week and events
organised by our seven employee networks.
Providing support and guidance for our colleagues around mental,
physical, social and financial wellbeing.
Promoting hybrid work to enhance collaboration, innovation, and
Just’s culture.
Providing volunteering opportunities to positively impact our
local communities.
We maintain active engagement with the financial advice
community.
We have and continue to launch initiatives to raise awareness
amongst the financial advice community, aiming to better serve
vulnerable customers.
Our customer websites provide helpful tips and guidance on a
number of retirement-themed topics.
Our efforts continue toward achieving our carbon net zero
targets.
By participating in external sustainability initiatives, such as
conducting a community litter pick to mark World Clean Up Day
across three of our office locations (London, Belfast and Reigate),
collecting over 100kg of litter, and publishing climate-related
disclosures for greater transparency around our progress.
We maintain an ongoing partnership with EcoTree, a sustainable
forestry management company, to plant trees as part of our
sustainability initiatives programme.
We partner with charities to support local communities.
Each year, we support a charity that aligns with our purpose. In
2025, we partnered with Hourglass for the second year running
– a national charity dedicated to end the harm, abuse and
exploitation of older people in the UK.
Conduct formal meetings with regulatory authorities.
Provide written submissions in response to consultation documents
and regulatory inquiries.
Participating in workshops both directly with regulators and
through trade associations.
Ensuring prompt and constructive engagement with regulators on
key regulatory matters and thematic reviews.
Executing plans to achieve compliance with new regulatory
requirements.
Actively contributing to policy development in collaboration with
regulators and trade bodies.
Preparing and submitting regulatory returns in a timely manner.
Conduct performance reviews of our key suppliers, enabling all
parties to align expectations and support each other to optimise
delivery.
Our procurement and outsourcing policy supports fair and
transparent tender processes; suppliers receive written feedback
on their submissions to clarify the outcomes and encourage
continuous improvement. All suppliers are required to comply
with relevant legislation and regulatory standards, acting
ethically and with integrity. Risk-based assessments conducted
on suppliers drive proportionate governance oversight and
engagement with Just.
Sanctions screening is undertaken for suppliers with significant
spend to ensure that Just and its suppliers remain free of
financial crime risk.
Oversight of internal controls is maintained to mitigate risks and
ensure the delivery of good customer outcomes.
Conflicts of interest are assessed to prevent any undue
advantage arising from personal relationships.
Performance metrics are established with key suppliers at the
outset, providing a basis for measuring ongoing success.
The Supplier Code of Conduct is communicated to new suppliers
as part of our regulatory obligations, ensuring awareness of
pertinent internal policies.
We recognise that every stakeholder plays a vital role in our success, and we are committed to fulfilling our responsibilities to
each of them. Actively engaging with stakeholders to understand their interests is essential. The summary below outlines our
key stakeholders and details the mechanisms through which the Board and Group interact with them.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
56
Stakeholder engagement
Colleagues Community and the environment Regulators Suppliers
The team of colleagues at Just who deliver exceptional service to
customers and to the people who support those that deliver the services.
The environment on which our activities have an impact and the
communities in which the business operates.
Organisations who regulate the conduct of firms and their financial
stability.
The companies providing the services, materials and resources to
enable Just to operate the businesses in the Group.
Link to Strategic priorities Link to Strategic priorities Link to Strategic priorities Link to Strategic priorities
What matters to them What matters to them What matters to them What matters to them
Our colleagues value working for a Group with a clear vision, which
clarifies their roles and fosters a sense of belonging.
Having a positive employee experience that is defined by a supportive
environment, meaningful engagement, and opportunities for growth.
Working for a company that promotes open communication to gather
feedback and ideas from employees.
Providing training, mentoring, and career progression opportunities to
empower staff growth and development.
Diversity, equity, inclusion and belonging initiatives for building a
dynamic and inclusive workplace.
Employee wellbeing, supported through the provision of resources
that encourage overall health.
Hybrid work arrangements to provide flexibility and enhance
work-life balance.
Strong community and environmental credentials.
Guidance and support to help individuals transition from work to
retirement.
Provision of tailored support for vulnerable customers.
Supporting local and national fundraising initiatives.
Holding and encouraging responsible environmental practices
throughout our operations, ensuring we leave a sustainable
impact.
Boards and senior management understand the regulatory
objectives, and seek to ensure good consumer outcomes are
achieved and policyholder commitments are met.
A culture that supports adherence to the spirit and letter
of regulatory rules and principles.
Fostering open and transparent communications with
our regulators.
Positive engagement to encourage effective competition and
consumer protection which results in better customer outcomes.
Collaborative relationships with open, honest and transparent
communications.
Fair, transparent and objective process and evaluation criteria
when bidding for new business.
Fair payment terms which are consistently met within deadlines.
How we engage How we engage How we engage How we engage
We connect directly every day through line management and by
using a variety of communication channels.
Feedback is collected using multiple methods, including formal
surveys and informal conversations.
Our CEO holds quarterly briefing sessions with all colleagues to
reinforce Just’s purpose and share business updates on major
initiatives that support our strategic priorities and help people
achieve a better later life.
Our CEO also hosts Lean Coffee and informal executive sessions to
discuss topics that are important to our colleagues.
Non-Executive Directors engage with our colleagues to ensure
their opinions are heard and represented in boardroom discussions.
We conduct bi-annual employee engagement surveys and develop
action plans at Group, departmental, and local levels.
Developing colleagues through in-role experience, mentoring,
online learning, and training in ethics, privacy and data security for
all employees and contractors.
Maintaining a diverse workforce and inclusive culture at Just,
highlighted by our third annual Belonging at Just Week and events
organised by our seven employee networks.
Providing support and guidance for our colleagues around mental,
physical, social and financial wellbeing.
Promoting hybrid work to enhance collaboration, innovation, and
Just’s culture.
Providing volunteering opportunities to positively impact our
local communities.
We maintain active engagement with the financial advice
community.
We have and continue to launch initiatives to raise awareness
amongst the financial advice community, aiming to better serve
vulnerable customers.
Our customer websites provide helpful tips and guidance on a
number of retirement-themed topics.
Our efforts continue toward achieving our carbon net zero
targets.
By participating in external sustainability initiatives, such as
conducting a community litter pick to mark World Clean Up Day
across three of our office locations (London, Belfast and Reigate),
collecting over 100kg of litter, and publishing climate-related
disclosures for greater transparency around our progress.
We maintain an ongoing partnership with EcoTree, a sustainable
forestry management company, to plant trees as part of our
sustainability initiatives programme.
We partner with charities to support local communities.
Each year, we support a charity that aligns with our purpose. In
2025, we partnered with Hourglass for the second year running
– a national charity dedicated to end the harm, abuse and
exploitation of older people in the UK.
Conduct formal meetings with regulatory authorities.
Provide written submissions in response to consultation documents
and regulatory inquiries.
Participating in workshops both directly with regulators and
through trade associations.
Ensuring prompt and constructive engagement with regulators on
key regulatory matters and thematic reviews.
Executing plans to achieve compliance with new regulatory
requirements.
Actively contributing to policy development in collaboration with
regulators and trade bodies.
Preparing and submitting regulatory returns in a timely manner.
Conduct performance reviews of our key suppliers, enabling all
parties to align expectations and support each other to optimise
delivery.
Our procurement and outsourcing policy supports fair and
transparent tender processes; suppliers receive written feedback
on their submissions to clarify the outcomes and encourage
continuous improvement. All suppliers are required to comply
with relevant legislation and regulatory standards, acting
ethically and with integrity. Risk-based assessments conducted
on suppliers drive proportionate governance oversight and
engagement with Just.
Sanctions screening is undertaken for suppliers with significant
spend to ensure that Just and its suppliers remain free of
financial crime risk.
Oversight of internal controls is maintained to mitigate risks and
ensure the delivery of good customer outcomes.
Conflicts of interest are assessed to prevent any undue
advantage arising from personal relationships.
Performance metrics are established with key suppliers at the
outset, providing a basis for measuring ongoing success.
The Supplier Code of Conduct is communicated to new suppliers
as part of our regulatory obligations, ensuring awareness of
pertinent internal policies.
Strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
The section 172 statement can be found on page 59.
Examples of principal decisions taken by the Board impacting
stakeholders are contained within the Governance in
Operation report on pages 86 to 87.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
57
Strategic Report
Relationships with stakeholders continued
Our stakeholders
Investors Individuals/Financial advisers/Trustees
The equity and debt investors who invest the capital to finance the
business.
Individuals wanting help with their retirement finances, financial
advisers and trustees accountable for securing good outcomes for
pension members and clients.
Link to Strategic priorities Link to Strategic priorities
What matters to them What matters to them
Deliver a sustainable business model and manage the capital base
prudently.
Business performance and executing on opportunities available.
Returns on investment.
Sustainability of the Group’s external debt and receipt of scheduled
interest and principal payments.
Operate in a socially responsible and sustainable manner.
Security and peace of mind that Just will deliver its promises.
Financial strength and strong counterparty credentials that
deliver security for advisers, trustees and their members.
Good value for money and product differentiation.
Quality of service delivered and good customer outcomes.
Reputation of the Company.
A secure asset portfolio with ESG and sustainability credentials.
How we engage How we engage
Direct investor meetings between investors and company
representatives, including Board members and Executives.
Results presentations.
Participation in industry conferences, marketing roadshows,
and engagement initiatives.
Regular communications.
Ongoing business and industry news updates.
Focus on net asset value growth and achievement of performance
metrics and targets.
Engagement with existing and prospective investors regarding
Just’s performance, strategic developments, and addressing any
concerns or issues.
Maintained a strong level of interaction with investment analysts,
complemented by management presentations to equity sales
teams at banks and brokers.
Conducted both international and UK regional roadshows, in
addition to attending multiple investor conferences.
Operated a dedicated fixed income investor relations programme,
successfully completed a refinancing exercise, and sustained a
stable credit outlook.
Further enhanced our strategy by establishing clear, specific goals
aligned with key and applicable priorities.
The Board regularly received comprehensive updates regarding
investor relations activities and feedback from stakeholders.
Directly by providing regulated financial advice, comprehensive
guidance, and a wide range of customer service solutions.
Indirectly through collaborations with financial intermediaries and
organisations such as pension schemes and corporate entities.
Commission surveys and conduct research to gather feedback
from customers, advisers, and trustees to assess how effectively
Just is delivering its services and meeting the needs of our target
customers.
Convene and participate in industry events to unite trustees,
advisers, and subject matter experts, fostering dialogue and
knowledge sharing.
Act prudently and uphold robust governance standards to
consistently fulfil commitments to our policyholders while
ensuring careful consideration of customer outcomes.
Continue to invest in our colleagues and infrastructure, sustaining
our reputation for excellence in service design and delivery, as
recognised by our industry awards for outstanding service.
Differentiate our product offerings by providing unique features,
such as our medically underwritten Just For You Lifetime
Mortgage (“LTM”), which delivers personalised terms to
customers.
We are committed to further investment in automation initiatives
to continuously enhance our services.
Strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
58
Section 172 statement
Directors’ statement
The Directors consider, both individually and collectively, that they have acted in
the way they consider, in good faith, would be most likely to promote the long-term
success of the Company for the benefit of its members as a whole, whilst having
regard to the matters set out in Section 172(1)(a) to (f) of the Companies Act 2006
in the decisions taken during the year.
Engagement
The Board recognises that our stakeholders have diverse and sometimes competing
interests that need to be finely balanced, and that these interests need to be heard
and understood in order for them to be effectively reflected in decision making.
Information about how the Board has engaged with stakeholders during the year and
outcomes of that engagement can be found on pages 56 to 58 and 86 to 87.
Board decisions and oversight
The matters set out in Section 172(1) underpin Just’s purpose to help people
achieve a better later life. Examples of how stakeholder engagement and Section
172(1) matters have influenced Board discussion and decision making during the
year can be found on pages 86 to 87.
The table below sets out where key disclosures in respect of each of the Section
172(1) matters can be found:
Section 172(1) factor Relevant disclosures Location
The likely
consequences of
decisions in the long
term
Strategic priorities
Consideration of Section 172(1) factors by
the Board
Pages 14 to 15
Pages 86 to 87
The interests of the
Company’s employees
Colleagues and culture
Colleague engagement
Diversity, equity, inclusion
and belonging
Relationships with stakeholders
Non-Executive Director lead on employee
engagement
Pages 52 to 55
Page 53
Pages 55, 87 and 94
Pages 56 to 58
Page 84
The need to foster the
Company’s business
relationships with
suppliers, customers
and others
Strategic priorities
Consideration of Section 172(1) factors
by the Board
Relationships with stakeholders
Pages 14 to 15
Pages 86 to 87
Pages 56 to 58
The impact of the
Company’s operations
on the community and
environment
Sustainability: TCFD
Board oversight of sustainability strategy
Relationships with stakeholders
Pages 36 to 51
Pages 81 and 87
Page 56
The desirability of the
Company maintaining
a reputation for high
standards of business
conduct
Business model
Board monitoring of culture
Internal controls
Page 12
Pages 79 to 80
Pages 100 to 101
The need to act fairly
between members of
the Company
Business review
Shareholder rights
Annual General Meeting
Pages 22 to 35
Page 122
Page 122
Board sessions
with our
Belfast colleagues
In November, two of our Board
Directors, John Perks and Michelle
Cracknell, participated in an afternoon
of themed sessions at our Belfast
office, which were organised by
several teams.
The customer contact team began with
an anonymised “customer call listening”
session, sharing their customer-centric
approach and demonstrating how call
agents continuously create positive
experiences through the ‘Just’ customer
experience framework.
Next was an engaging ‘Take on Board’
session which was open to all Just
colleagues. Our Board Directors
discussed topics including ‘What is
Strategy?’, clarifying the concept and its
relevance to the business, ‘Board-level
Strategy’, the Board’s role in shaping and
guiding strategic decision-making and
direction, and ‘Strategy in action’, how
colleagues across Just can contribute to
and deliver the strategy. A number of
important takeaways were produced,
including the value of building strong
relationships and achieving brand loyalty
by integrating services and learning
directly from customers.
The Board then participated in an
informative session with several
members of the Senior Leadership team
who illustrated how our Strategy is
being delivered and outlined plans on
how the development of scalable
technology will be leveraged to improve
the overall customer experience.
By sharing valuable insights from both
real-life customer stories and the ways
in which the senior leadership team are
finding bigger and better ways to
improve the overall customer
experience, it helps ensure everyone at
Just remains closely connected to our
purpose of helping people achieve a
better later life.
“The real key to strategy is not
just doing the day job, but trying
to make a difference – listening
to what the customers are
saying and always looking for
ways to do things better.
John Perks
Chair, JRL and PLACL Boards
Strategic Report
59
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
This statement explains how Just complies with the non-financial information and sustainability reporting requirements
under sections 414ca and 414cb of the Companies Act 2006. For details on Just’s business model, see pages 12 to 13.
Non-financial key performance indicators
The Board reviews reports on key non-financial matters, including business change initiatives, investment strategy, operational
performance, customer outcomes and colleague-related matters. Just’s discretionary short-term and long-term incentive plans
for colleagues incorporate stretching financial and non-financial metrics, which are assessed by the Remuneration Committee
on behalf of the Board.
As part of its sustainability strategy, Just has set the following key performance indicators. Progress towards meeting these
targets is outlined on pages 36 to 51.
Key Performance Indicator Target
Amount invested in eligible green and social assets. Invest £825m in green and social assets over 2023 to 2025.
Level of Scope 1 and 2 emissions. Achieve net zero in our operations (Scope 1 and 2) by the end of 2025.
Level of Scope 3 emissions. 50% reduction of our overall Scope 3 emissions by 2030.
Net zero business. Operate as a net zero business by 2050.
Non-financial risk management
Our Risk Management report on pages 62 to 63 outlines how we identify, measure, manage, monitor and report risks to
support informed decision-making. An overview of our principal risks and uncertainties, including non-financial risks, and the
measures we take to manage or mitigate them, can be found on pages 64 to 69. The Group Risk and Compliance Committee
(“GRCC”) oversees non-financial risks, including those related to colleagues, culture, operations, information security, conduct,
and climate change. The aim is to prevent risks that could harm our business, stakeholders, or reputation.
Just’s Group Risk Policy Framework is designed to ensure that all policies collectively demonstrate how all core risks to the
business are effectively controlled. It comprises the following four Group risk policies, which have been adopted by the Board,
and underlying Company risk policies.
1. Conduct and operational risk policy. Sets out principles to ensure that decisions and behaviours do not lead to poor
outcomes for customers or losses from failed processes, systems, people or external events.
2. Financial and insurance risk policy. Sets out principles for how financial and insurance risks taken in activities or
transactions to drive the Group’s financial performance are identified, measured, monitored, managed and reported.
3. Risk management policy. Sets out principles for how risks that could significantly affect the ability of the Group to meet its
objectives are identified, measured, monitored, managed and reported.
4. Strategic risk policy. Sets out principles to ensure that decisions and behaviours take into consideration external and
internal factors, so that they do not lead to poor outcomes for customers, colleagues, investors and other relevant
stakeholders. This policy includes risks arising from strategic decisions as well as resulting from reputation risk.
Each Company risk policy has a designated owner and executive sponsor responsible for annual review, approval and
attestation of compliance. Material breaches are recorded in our risk management system and escalated to the Group Chief
Risk Officer, with serious breaches reported to the GRCC or the Board for prompt remediation.
Non-financial policies and frameworks
Just’s non-financial policies and frameworks reflect our commitment to act ethically and with integrity in all of our business
relationships, and to protect our stakeholders by growing the business sustainably.
The following table outlines Just’s material areas of impact relating to environmental matters and climate change disclosures,
colleagues, social matters, anti-bribery and anti-corruption matters and respect for human rights, which are in scope of the
reporting requirements contained in the Companies Act 2006. The information listed is incorporated by cross-reference.
Non-financial and sustainability information statement
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Focus areas Policies and statements Supporting information
Environmental matters
Delivering net zero targets
Climate risk management
Monitoring carbon metrics and targets
Responsible resource use – water,
energy use and air emissions
Managing impacts on the natural
environment and biodiversity
Responsible Investment framework Page 39
Sustainability: TCFD Pages 36 to 51
Procurement and outsourcing policy Page 85
Colleagues
Culture and ethics
Protecting health, safety and wellbeing
Promoting diversity, equity, inclusion
and belonging
Rewards and benefits
Investing in training and career
development
Conduct and operational risk policy Page 60
Conduct and customer risk framework Sets out the framework of principles, standards
and controls around the management of conduct
and customer risk by the Group.
Health and safety policy Sets the principles which govern the management
of health and safety risk.
Diversity equity, inclusion and
belonging policy
Concerns the promotion of equality of opportunity,
inclusive behaviours and diversity at Just.
Board diversity, equity, inclusion
and belonging policy
Page 94
Performance and capability policy Sets out Just’s approach when dealing with
unsatisfactory performance and long-term incapacity.
Training and competence policy Sets out the standards in respect of training and
competency requirements within Just.
Respect for human rights
Reinforcing an ethical business culture
Speaking up against wrongdoing
Approach to human rights and
modern slavery
Supporting vulnerable customers
Modern slavery statement Pages 85 and 125, and www.justgroupplc.co.uk
Data protection – personal information
policy
Page 85
Conduct and operational risk policy Page 60
Conduct and customer risk framework See above.
Financial crime policy Sets high level standards to meet to manage risks
from financial crime.
Compliance policy Sets out the Group’s approach to ensure it operates
in compliance with relevant laws and regulations.
Whistleblowing policy Pages 79 and 101
Anti-bribery and anti-corruption
Prevention of bribery and corruption
Conflicts of interest
Corporate gifts and hospitality
Anti-money laundering
Financial crime policy See above.
Compliance policy See above.
Gifts and hospitality procedure Sets out rules and guidance to ensure no
undue influence impacts a business decision.
Conflicts of interest policy Sets minimum standards and provides guidance in
relation to activities which may give rise to an actual
or potential conflict of interest.
Procurement and outsourcing policy Page 85
Whistleblowing policy Pages 79 and 101
Social matters
Partnership with charities
and volunteering initiatives
Support local communities
Support vulnerable customers
Responsible approach to tax
Charity and community policy Page 85
Conduct and customer risk framework See above.
Tax strategy Page 85 and www.justgroupplc.co.uk
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Strategic Report
The Group’s enterprise-wide risk management
strategy is to enable all colleagues to take more
effective business decisions through a better
understanding of risk.
The first level of the control
environment is the business
operations which perform day-to-day
risk management activity.
Risk and Control
An established risk and
control environment
Embedding governance
via three lines of defence
Oversight functions in the Company,
such as Risk Management (which
includes Regulatory Compliance),
support the Board in setting risk
appetite and defining risk and
compliance policy.
Risk and Control
Oversight of the risk and control
environment
Independent challenge and
reporting on the risk profile and
conduct of the business
Monitoring actions being taken
to mitigate risk
Internal Audit is the third line
of defence, providing the Board
and executive management
with independent assurance
over business operations and
the level of oversight.
Risk and Control
Provide independent challenge
and assurance
2nd Line
Oversight
functions
1st Line
Business
operations
3rd Line
Independent
assurance
Risk Management
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Purpose
The Group risk management framework
supports management in making
decisions that balance the competing
risks and rewards. This allows them
to generate value for shareholders,
deliver appropriate outcomes for
customers and help our business
partners and other stakeholders have
confidence in us. Our approach to risk
management is designed to ensure that
our understanding of risk underpins
how we run the business.
Risk Framework
Our risk framework, owned by the
Group Board, covers all aspects
involved in the successful management
of risk, including governance, reporting
and policies. Our appetite for different
types of risk is embedded across
the business to create a culture of
confident and informed risk-taking.
The framework is continually developed
to reflect our risk environment and
emerging best practice.
Risk Evaluation and Reporting
We evaluate our principal and
emerging risks to decide how best to
manage them within our risk appetite.
Management regularly reviews its risks
and produces management information
to provide assurance that material risks
in the business are being appropriately
mitigated. The Risk function, led by
the Group Chief Risk Officer (“GCRO”),
challenges the management team on the
effectiveness of its risk identification,
measurement, management, monitoring,
and reporting. The GCRO provides the
Group Risk and Compliance Committee
(“GRCC”) with his independent
assessment of the principal and
emerging risks to the business.
Company policies govern the exposure
of risks to which the Group is exposed
and define the risk management
activities to ensure these risks remain
within appetite.
Financial risk modelling is used to
assess the amount of each risk type
against our capital risk appetite. This
modelling is principally aligned to our
regulatory capital metrics. The results
of the modelling allow the Board to
understand the risks included in the
Solvency Capital Requirement (“SCR”)
and how they translate into regulatory
capital needs. By applying stress and
scenario testing, we gain insights into
how risks might impact the Group in
different circumstances.
Quantification of the financial impact
of climate risk is subject to significant
uncertainty. Climate-related transition
and physical risks are heavily
dependent on government policy
developments, social responses to
these developments, and market
trends. Just will continue to adapt
its view of climate risk as both
methodologies and data quality evolve.
The identification, disclosure and
management of climate-related risks
and broader sustainability risks are
embedded within Justs Enterprise Risk
Management Framework. This includes
climate- related scenario analysis,
based on Network for Greening the
Financial System scenarios, which is a
key tool for ensuring we have a deep
understanding of the risks the Group
faces over a long-term time horizon.
Own Risk and Solvency
Assessment
The Group’s Own Risk and Solvency
Assessment (“ORSA”) process embeds
comprehensive risk reviews into our
Group management activities. Our
annual ORSA report is an important part
of our business risk management cycle.
It summarises work carried out in
assessing the Group’s risks related
to its strategy and business plan,
supported by a variety of quantitative
scenarios, and integrates findings
from the Group’s recovery and
run-off analysis. Risk updates are
provided to the GRCC each quarter,
including factors such as key risk limit
consumption, and conduct, operational
and market risk developments, to keep
the Board appraised of the Group’s
evolving risk profile.
Monitoring and reporting on climate
risk is embedded into the Group’s
regular reporting.
Viability Statement
The Directors have carried out a
robust assessment of the principal
and emerging risks facing the Group,
including those that could threaten its
business model, future performance,
solvency or liquidity, and make this
assessment with reference to the risk
appetite of the Board and the processes
and controls in place to mitigate the
principal risks and uncertainties as
detailed in the Strategic Report.
Based on the assessments made, the
Directors confirm that they have a
reasonable expectation that the Group
will continue in operation and meet its
liabilities, as they fall due, over the next
five years.
The Directors note that the Group is
subject to the Prudential Regulatory
Regime for Insurance Groups, which
monitors the Group’s compliance with
Solvency Capital Requirements. A five-
year timeframe has been selected for
this statement, although the Group,
as with any insurance group, has
policyholder liabilities in excess of
five years and, therefore, performs
its modelling and stress and scenario
testing on time frames extending to the
expected settlement of these liabilities,
with results reported in the Group’s
ORSA. Given the inherent uncertainty
increases as longer time frames are
considered, the directors consider five
years to be an appropriate time frame
upon which they can report with a
reasonable degree of confidence.
The directors have no reason to believe
that the Group will not be viable over
a longer period.
In making the viability assessment, the
Group considers the Group’s business
plan approved by the Board, the
strategic outlook as described in the
Going concern assessment in note 1.1 to
the financial statements, the projected
solvency and liquidity position of the
Company and the Group, impacts of
potential economic stresses, current
financing arrangements and contingent
liabilities, and a range of forecast
scenarios with differing levels of new
business and associated additional
capital requirements to write anticipated
levels of new business. Furthermore,
the directors note that in a scenario
where the Group ceases to write new
business, the going concern basis
would continue to be applicable
while the Group continued to service
in-force policies.
The resilience of the Group’s capital
position is tested under a range of
adverse stresses and scenarios before
and after management actions within the
Group’s control. These include testing
against Group risk appetites, severe
stresses and specific scenarios which
reflect the Group’s exposures to risks.
These include stresses on the credit
quality of assets, mortality and risk-free
rates. Eligible own funds exceeded the
minimum capital requirements in all
stressed scenarios described above.
The scenarios considered are consistent
with the going concern assessment
in the Financial Statements in the
Annual Report.
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Strategic Report
Principal risks and uncertainties
Risk How we manage or mitigate the risk
A
Market Risk
Strategic Priorities
Arises from changes in interest rates,
residential property prices, credit
spreads, inflation, and exchange rates,
which affect, directly or indirectly, the
level and volatility of market prices of
assets and liabilities.
The Group is not exposed to any
material levels of equity risk.
Premiums are invested to match asset and liability cash flows as closely as practicable.
Market risk exposures are managed within pre-defined limits aligned to risk appetite for individual risks.
Exposure is managed using regulatory and economic metrics to achieve desired financial outcomes.
Balance sheet is managed by hedging exposures, including currency and inflation where cost
effective to do so.
Interest rate hedging is in place to manage solvency capital coverage and IFRS equity positions.
B
Credit Risk
Strategic Priorities
Arises if another party fails to perform
its financial obligations to the Group,
including failing to perform them in a
timely manner.
Investments are restricted to permitted asset classes and concentration limits.
Credit risk exposures are monitored in line with investment frameworks, driving corrective action
where required.
External events that could impact credit markets are tracked continuously.
Credit risks from reinsurance balances are mitigated by the reinsurer depositing back premiums
ceded and through collateral arrangements or recapture plans.
Credit risk associated with derivatives is managed through collateral arrangements.
The external fund managers we use are subject to Investment Management Agreements and
additional credit guidelines.
C
Insurance Risk
Strategic Priorities
Arises through exposure to longevity,
mortality, morbidity risks and
related factors such as levels of
withdrawal from lifetime mortgages
and management and administration
expenses.
Controls are maintained over insurance risks related to product development and pricing.
Approved underwriting requirements are adhered to.
Medical information is developed and used for pricing and reserving to assess longevity risk.
Reinsurance is used to reduce longevity risk exposure, with oversight by Just of overall exposures
and the aggregate risk ceded.
Regular monitoring, control and analysis of actual experience and expense levels is conducted.
Group Board review and approve assumptions used.
D
Liquidity Risk
Strategic Priorities
Failure to meet the Group’s financial
obligations as they fall due.
Stress and scenario testing and analysis is conducted: including collateral margin stresses, asset
eligibility and haircuts under stress.
Contingency funding plan is maintained with funding options and a process for determining actions.
E
Conduct and Operational Risks
Strategic Priorities
Arise from inadequate internal
processes, people and systems, or
external events including changes in
the regulatory environment. Such risks
can result in harm to our customers,
the markets in which we do business
or our regulatory relationships as
well as direct or indirect loss, or
reputational impacts.
Implement and/ or maintain risk policies, controls, and mitigating activities to keep risks within appetite.
Oversee risk status reports and any actions needed to bring risks back within appetite.
Implement scenario-based assessment to establish the level of capital needed for conduct and
operational risks.
Monitor conduct and customer risk indicators and their underlying drivers prompting action to
protect customers.
Deliver risk management training and other actions to embed regulatory changes.
Ensure that risks associated with outsourcing and critical third parties, including their suppliers, are
adequately mitigated via robust processes and controls.
Ensure data subjects can exercise their GDPR rights including their right to be forgotten and subject
access requests to obtain their data held by Just.
F
Strategic Risk
Strategic Priorities
Arises from the choices the Group
makes about the markets and
environment in which it competes.
These risks include the risk of changes
to regulation, competition, or social
changes which affect the desirability
of the Group’s products and services.
The Group operates an annual strategic review cycle.
Information on the strategic environment, which includes both external market and economic factors
and those internal factors which affect our ability to maintain our competitiveness, is regularly
analysed to assess the impact on the Group’s business model.
Engagement with industry bodies supports our information gathering.
The Group responds to consultations through trade bodies where appropriate.
Risks and uncertainties are presented in this report in two separate sections: (1)
the first section summarises the Group’s ongoing principal risks and how they are
managed in business as usual; and (2) the second section calls out the risk outlook for
subjects that are evolving and are of material importance from a Group perspective.
Ongoing principal risks
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How this risk effects Just Just’s exposure to risk Outlook and how we manage or mitigate the risk
1
Political and Regulatory
Trend: Uncertain Strategic Priorities
Changes in regulation and/or
the political environment can
impact the Group’s financial
position and its ability to
conduct business.
Just monitors and assesses regulatory
developments for their potential
impact on an ongoing basis. We seek
to actively participate in all regulatory
initiatives which may affect or provide
future opportunities for the Group. Our
aims are to implement any changes
required effectively and deliver
better outcomes for our customers
and a competitive advantage for the
business. We develop our strategy
by considering planned political and
regulatory developments and allowing
for contingencies should outcomes
differ from our expectations.
While the financial services industry
continues to see a high level of
regulatory activity, HM Treasurys
commitment to UK competitiveness
and financial services growth, may
shape future regulations. Based on
existing regulatory plans, we anticipate
limited major changes in the near term.
The Pension Schemes Bill is published with Royal Assent expected
in early 2026, followed by further consultations over the next 2-3
years. The issues that matter most are: (i) surplus extraction; (ii)
potential superfunds; (iii) targeted support; (iv) new Trustee Duty
to have a default pension benefit solution.
We have participated in the PRAs Life Insurance Stress Test exercise
in 2025. Sector-level results were published on 17 November, and
firm-level results were published on 24 November. We expect the
LIST results to inform regulatory policy and supervisory activity going
forward. The Group holds a capital buffer above that required by
regulation to withstand a 99.5% 1-year VaR shock. The target level
of buffer is maintained in line with industry peers.
The PRA have published their final rules on the Matching
Adjustment Investment Accelerator (MAIA). This addresses an
industry concern that the Matching Adjustment approval process
for new assets can act as an inhibitor to investments. Insurers can
apply for an MAIA permission to include new MA-eligible assets
within their MA portfolio.
In September the FCA published its planned areas of focus over
the coming year. This supports the FCA ‘s ongoing oversight of
how the Consumer Duty has been embedded across the financial
services industry.
The Group has closely monitored the Government’s leasehold
reform agenda and the impact of this on the Group’s £154m
portfolio of residential ground rents. On 27 January 2026, the
Government announced proposed reforms to existing residential
ground rents which included a fixed annual cap of £250 on
existing residential ground rents which will transition to a
peppercorn amount after a period of 40 years. The impact of the
proposed changes from 2026 is estimated to be a 1% reduction in
the Solvency ratio.
The FCA have published their proposals for Targeted support, as
they look to bridge the gap between generic guidance and fully
personalised financial advice, enabling consumers to make better
financial decisions.
We are currently reviewing the FCAs June 2025 Discussion Paper
DP25/2 on its review of the regulated mortgage market which
includes consideration of changes needed to support later life
lending and are considering our response.
Risk outlook
Measured against our strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
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Strategic Report
Principal risks and uncertainties continued
How this risk effects Just Just’s exposure to risk Outlook and how we manage or mitigate the risk
2
Climate and Sustainability
Trend: Uncertain Strategic Priorities
Climate change could
impact our financial position
by impacting the value of
residential properties in our
lifetime mortgage portfolio
and the yields and default risk
of our investment portfolios.
Just’s reputation could also be
affected by missed emissions
targets or inadequate actions
on environmental issues or
broader sustainability issues.
Our TCFD disclosures explain how
climate-related risks and opportunities
are embedded in Just’s governance,
strategy and risk management. The
metrics reflect the stress-testing and
scenario capabilities developed to
date to assess the potential impact
of climate risk on the Group’s
financial position.
The value of properties on which
lifetime mortgages are secured can
be affected by:
(i) transition risk – such as potential
government policy changes related
to the energy efficiency of residential
properties;
(ii) physical risks – such as increased
flooding due to severe rainfall, or
more widespread subsidence after
extended droughts.
A shortfall in property sale price
against the outstanding mortgage
could lead to a loss due to the no-
negative equity guarantee given
to customers.
The value of corporate bonds and
illiquid investments can be affected
by physical and transition risks from
climate change on the assets or
business of corporate bond issuers
and commercial borrowers. Yields
available from corporate bonds may
also be affected by any litigation or
reputational risks associated with
the issuers’ environmental policies or
adherence to emissions targets.
We proactively pursue our sustainability responsibilities,
recognising our social purpose in delivering retirement and later
life solutions.
We have achieved net zero for Scope 1 and 2 emissions in 2025,
with a target to achieve net zero for our Scope 3 emissions by
2050, with a 50% overall reduction by 2030. Progress towards
these targets is regularly monitored and reported.
The ABI is maintaining engagement with stakeholders, including
Just, to prepare for reporting under the UK Sustainability
Reporting Standards and mandatory transition plan publications.
Our existing reporting, aligned with TCFD recommendations
and supported by transition plan disclosures in 2021 and 2024,
positions us to adapt confidently to evolving sustainability
reporting requirements.
Our Responsible Investment Framework actively addresses
sustainability risks, including climate change.
Measured against our strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
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How this risk effects Just Just’s exposure to risk Outlook and how we manage or mitigate the risk
3
Cyber and Technology
Trend: Increasing Strategic Priorities
IT systems may not operate
as expected or may be
subject to cyber-attack to
steal or misuse our data
or for financial gain. Any
system failure affecting the
Group could lead to costs
and disruption, adversely
affecting its business and
ability to serve its customers,
and reputational damage.
Our IT systems are critical to delivering
customer service and financial
management across our retirement
and later life solutions markets, but
unexpected failures could cause losses
and disruptions to operations.
Cyber attacks, such as ransomware
phishing, could compromise our IT
systems, undermining operational
continuity and customer trust.
The potential for loss or breach
of personal information poses a
significant cyber risk, potentially
harming customers and other
individuals, damaging our reputation,
and incurring significant GDPR fines.
The increasing sophistication and volume of cyber threats,
particularly those driven by artificial intelligence, is expected to
intensify in the coming years. We are well positioned to mitigate
these risks by closely monitoring evolving external threats.
Our continued investment in cyberattack countermeasures
strengthens our resilience.
We have established a robust framework of operational resilience
and disaster recovery capabilities to ensure business continuity
under adverse circumstances.
A specialist security operations centre monitors all our externally
facing infrastructure and services, with threat analysis, incident
management and response capabilities. The Group’s cyber
defences are subject to regular external penetration tests to drive
enhancements to our technology infrastructure.
We conduct severe but plausible cyber desktop scenario
exercises to find gaps in our controls. We continue to enhance
network architecture to strengthen data security and overall
resilience.
The development of in-house systems and our use of third-party
systems, including cloud and via third-party administrators’
arrangements, is continuously monitored by technical teams
following established standards and practices.
Internal controls are also integral to protecting the integrity of
our systems. Our multi-layered approach to information security
is supported by training, embedded company policies and
governance.
We lead business-wide security awareness campaigns that
educate and empower our employees to recognise and respond
to security threats, fostering a culture of vigilance and proactive
defence.
4
Insurance risk
Trend: Increasing Strategic Priorities
In the long-term, the rates
of mortality suffered by our
customers may differ from the
assumptions made when we
priced the contract.
A high proportion of longevity risk
we underwrite is reinsured, with
retained exposures primarily tied
to pre-2016 business.
Reinsurance treaties include collateral
to minimise exposure in the event of a
reinsurer default. Analysis of collateral
arrangements can be found in Note 27.
We review and regularly update our demographic assumptions
to reflect recent data, best practices, and anticipated trends,
ensuring our pricing for retirement income and lifetime
mortgage products remains aligned with these evolving risks.
We continually evaluate our reinsurance strategy based
on pricing and experience.
Last year we included an explicit allowance for COVID to
reflect the emerging evidence of the future impacts of COVID
infections and continuing and likely long-lasting disruption to
healthcare services. In this year, the scope has been extended to
consider future mortality and mortality improvements in totality,
investigating the likely impact of future mortality drivers in the
domains of Public Health, Individual Behaviours, Health & Social
Care Funding, Medical Advances and Future Developments in
Technology. This research has involved longevity experts from
different disciplines inside and outside the Group.
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Strategic Report
How this risk effects Just Just’s exposure to risk Outlook and how we manage or mitigate the risk
5
Market and Credit Risk
Trend: Increasing Strategic Priorities
Fluctuations in interest rates,
residential property values,
credit spreads, inflation and
currency may result, directly
or indirectly, in changes in the
level and volatility of market
prices of assets and liabilities.
Exposure to credit risk
is a result of investing
to generate returns to
meet our obligations to
policyholders and of taking
credit counterparty risk from
hedging, financing, lending
and reinsurance.
Our business model and risk
management framework have been
designed to manage exposure to
market risks within pre-defined limits
and to ensure hedge effectiveness
remains high.
Investment in fixed income
investments exposes the Group to
default risk and subsequent losses
should collateral and recovery be less
than the expected investment value.
The Group is exposed to concentration
risk and to the downgrade of assets.
Credit risk exposures arise from
potential counterparty defaults
in reinsurance agreements, cash
holdings, or derivatives trades
used to mitigate market risks. To
manage these risks, we diversify
counterparties, use collateralised
reinsurance and derivative contracts
to limit exposures, and align with PRAs
SS5/24.
The global economic landscape continues to be influenced
by a combination of geopolitical tensions and economic
policy uncertainties.
Our portfolio is defensively positioned and focused on high-quality
investment-grade issuers, minimising default risk.
Our established risk management framework limits exposure to
credit and market risks through diversified investments, hedging,
and asset-liability matching strategies. Balance sheet sensitivities
are detailed in Notes 16(f) and 22(h).
We mitigate exposure to negative equity guarantee risk from
potential shortfalls in lifetime mortgage repayments through
rigorous underwriting measures and reduced concentration risks.
Sensitivity to a residential property shock can be found in Notes
16(f) and 22(h).
Reinsurance collateral provisions in contracts mitigate the credit
exposure.
Derivative transactions use standardised agreements with
collateral arrangements to mitigate counterparty credit risk.
Credit risk on cash assets is controlled by setting strict credit
rating requirements for third party depositories, ensuring robust
management of counterparty exposures.
6
Liquidity Risk
Trend: Increasing Strategic Priorities
Having sufficient liquidity to
meet our financial obligations
as they fall due requires
ongoing management and
the availability of appropriate
liquidity cover. The liquidity
position is stressed to reflect
extreme market conditions.
Exposure to liquidity risk arises from:
collateral requirements of financial
derivatives and reinsurance
agreements;
higher-than-expected funding
requirements and/or lower
redemptions than expected on LTM
contacts; and
liquidity transferability risk across
the Group.
We conduct rigorous liquidity stress testing and maintain a high
level of liquidity coverage above stressed requirements.
Medium- and long-term liquidity risk projections are used to
support planning for future liquidity requirements.
Corporate bond collateral agreements enable the Group to use
bonds as collateral to mitigate liquidity risks.
Measured against our strategic priorities
Grow
sustainably
Scale with
technology
Be recommended
by our customers
Reach new
customers
Be proud to
work at Just
Principal risks and uncertainties continued
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How this risk effects Just Just’s exposure to risk Outlook and how we manage or mitigate the risk
7
Strategic Risk
Trend: Increasing Strategic Priorities
The choices we make about
the markets in which we
compete and the demand
for our product and service
offering may be affected
by external risks including
changes to regulation,
competition, or social
changes.
Changes in the nature or intensity of
competition may impact the Group and
increase the risk the business model is
not able to be maintained.
Increased digital innovation in the
pensions and annuities markets may
expose the Group to risks, including
failure to meet evolving customer
expectations.
Risks to the Group’s strategy arise
from regulatory change as the Group
operates in regulated markets and
has partners and distributors who
are themselves regulated. Actions
by regulators may change the shape
and scale of the market or alter the
attractiveness of markets.
Intensified competition within the DB & GIfL market may increase
pressure on margins. The Group is closely monitoring new
entrants and behaviour of existing players, and we continually
evolve our propositions to maintain our competitive edge.
The FCAs Advice Guidance Boundary Review and introduction
of Targeted Support may introduce changes to the distribution
landscape, and potentially impact our customer engagement
strategy.
A range of government initiatives, including the drive for
consolidation in workplace DC pensions and potential support for
CDC, may reshape the pensions landscape.
We expect the accelerated pace of technology innovation/
adoption to continue. The Group’s priorities include maintaining
compliance, investing in digital capabilities, and ensuring resilience
of our infrastructure to be able to adapt to these changes.
The strategic risks to the Group are assessed and mitigated
throughout our strategy cycle – examining the competitive
environment, the Group’s capabilities, and ability to deploy
resources to take advantage of opportunities.
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Strategic Report
Chair’s Governance Overview
Our priority is to deliver profitable and
sustainable growth, enabling us to
capitalise on the markets in which we
operate. We are committed to ensuring
our customers receive high-quality
services and our shareholders benefit
from long-term sustainable value
creation, while also considering the
needs of our other stakeholders and
the wider social and environmental
impact of our operations.
Board and committee
composition
Matt Saker was appointed as a Director
and Chair of the Group Risk and
Compliance Committee (“GRCC”) on
1 August 2025 following Kalpana
Shah’s resignation on 1 March 2025.
During the interim period, I served as
Chair of the GRCC. Matt also became a
member of the Group Audit Committee
and the Audit and Investment
Committees of Just’s life companies.
In addition, Michelle Cracknell joined
the Group, JRL and PLACL Audit
Committees on 31 January 2025.
Introduction
In my opening Chair’s statement on
pages 6 to 7, I provide an overview
of our performance and key
achievements during the year.
The most significant matter addressed
by the Board of Just Group plc (the
“Board”) in 2025 was the recommended
cash offer by BWS Holdings Ltd, a
wholly owned subsidiary of Brookfield
Wealth Solutions Ltd (“BWS”), to acquire
the entire issued and to be issued share
capital of the Company. At the General
Meeting held on 19 September 2025,
shareholders overwhelmingly supported
the proposed acquisition, with over 99%
of votes cast in favour. The outcome
demonstrates the resilience of our
governance framework, which enabled
us to pursue opportunities aligned
with our strategy, deliver sustainable
value and position the Company for
future growth.
On behalf of the Board, I am pleased
to present the 2025 Corporate
Governance report, which supplements
the information contained in the
Strategic report. This section explains
how the Board ensures robust
governance and oversight to support
the creation of long-term, sustainable
value for our shareholders and
wider stakeholders.
Throughout the Corporate Governance
report, we outline how the Board has
discharged its responsibilities through
its own activities and those of its
Committees.
Governance at Just
The Board operates within a robust
corporate governance framework
that underpins how the Group sets
its strategy and objectives, monitors
performance, and manages risk. Just
has a clear and compelling purpose
– we help people achieve a better
later life. We do this by providing
competitive products, financial advice,
guidance and services to those
approaching, at or in retirement.
The resilience of our governance
framework has enabled us to
pursue opportunities aligned
with our strategy, deliver
sustainable value, and position
the Company for future growth.
JOHN HASTINGS-BASS
Chair
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
70
Further details on the recruitment
process for Matt Saker are contained
in the Nomination and Governance
Committee report.
The Nomination and Governance
Committee continues to monitor
the skills and capabilities required
to support the Group in delivering
its strategic objectives and this will
remain a key focus.
Board and committee activity
The Corporate Governance report
provides an overview of the work
undertaken the Board and its
Committees during the year. The
recommended offer from BWS made
2025 an exceptionally active year for
the Board, requiring significant focus
and oversight.
A summary of the matters considered
at Board meetings can be found on
pages 81 to 83, and further details
on the activities of the principal
Board Committees are set out on
pages 92 to 120.
Stakeholder engagement
The Board considers the views and
interests of the Group’s stakeholders
in all decision making. You can read
about how the Board engaged with
each
of our stakeholder groups in the
Strategic report.
Annual General Meeting
The Directors were pleased with the
support received from shareholders
at the 2025 AGM with investors
representing over 80% of the share
capital voting and, of those, more
than 90% of the votes were in favour
of the resolutions.
The 2026 AGM is planned to be a
physical meeting in London. Further
details will be provided in the Notice of
Meeting, which will be published in due
course, should the Company remain a
listed public company at the time.
Future outlook
The acquisition by BWS is expected
to complete in the first half of 2026
through a court-sanctioned scheme
of arrangement, subject to the
satisfaction or, where applicable,
waiver of the remaining conditions,
including final Court approval. This
transaction represents a significant
milestone for Just, positioning
the Group for long-term growth
and enhanced capabilities under
new ownership.
On behalf of the Board, I would like
to thank our shareholders for their
continued support and our colleagues
for their commitment and dedication
to Just and its purpose. As we move
into this next phase, the Board
remains focused on ensuring a smooth
transition and maintaining the high
standards of governance and service
that underpin our success.
John Hastings-Bass
Chair
26 February 2026
UK Corporate Governance
Code 2024
The UK Corporate Governance Code
2024 (the “Code”), which is available
to view on the Financial Reporting
Council’s website is the standard
against which we measured ourselves
in 2025.
Details on how we have applied the
Principles and complied with the
Provisions set out in the Code and
how governance operates at Just have
been summarised throughout this
Governance section and elsewhere in
the Annual Report as set out opposite.
Pages
Board leadership and company purpose
A. Effective and entrepreneurial
Board
72-75
B. Purpose, strategy, culture and
behaviours
1, 77,
79
C. Governance framework 76
D. Stakeholder engagement 56-58
E. Workforce policies
and practices
61
Division of responsibilities
F. Role of Chair 78
G. Independence 78, 93
H. External commitments and
conflicts of interest
95-96
I. Board resources 84
Pages
Composition, succession and evaluation
J. Appointments to the Board 72-75
K. Board skills, experience and
knowledge
92, 95
L. Annual performance evaluation 89
Audit, risk and internal control
M. External Auditor and Internal
Auditor
99-101
N. Fair, balanced and
understandable assessment
97, 127
O. Risk management and internal
control framework
90-91,
100
Remuneration
P. Aligning remuneration to
purpose and strategy
107
Q. Remuneration policy review 106
R. Performance outcomes in 2025 110
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
71
Governance
Board of Directors
NON-EXECUTIVE CHAIR EXECUTIVE DIRECTORS
John Hastings-Bass
Chair
RE
M
N
RI
Appointed: 13 August 2020 (6 years)
Career and Experience
John brings over 50 years of experience
in the insurance and reinsurance sectors.
He has served as Chair of Just Group plc
since 2020 and has also chaired a number
of other publicly listed and privately owned
businesses.
John began his career in Hong Kong with
Jardine Matheson in 1976. He moved to
London and was latterly a Director of
JLT Group and Chief Executive Officer of
International Business Group. He joined
Arthur J. Gallagher in 2007 as Chair of
International Development, leading the
Asia Pacific business, and served as Chair
of Novae Group plc from 2008 to 2017. In
January 2015, John was appointed Chair
of BMS Group Limited, the private equity
backed global insurance broking group,
and in October 2022 he was appointed
Chair of Dale Managing Agency Limited.
John was a Trustee of the Landmark Trust
and Chair of its Audit Committee from 2016
to 2025.
Skills and Competencies
Strong broad commercial skills in
strategy, mergers and acquisitions
High level of competency managing
customer and financial adviser
relationships through his brokering
experience
Extensive experience of all aspects of
governance from over 15 years as an
independent Non-Executive Director
Current other listed Directorships
None
David Richardson
Group Chief Executive Officer
M
Appointed: 4 April 2016 (10 years)
Career and Experience
David was appointed as Group Chief
Executive Officer in September 2019.
Before this, he served as Deputy Chief
Executive Officer and Managing Director of
the DB Solutions business. Previously, he
was Chief Financial Officer of Partnership
Assurance Group plc from February 2013
until April 2016.
Since becoming Group Chief Executive
Officer, David has led a transformation of the
business into a customer-focused leader in
the retirement market. Under his leadership,
the Group has pursued sustainable and
profitable growth, delivering clear strategic
direction and creating material value
for shareholders. He has recently been
appointed a Director of the Association of
British Insurers (ABI) and Chair of its new
Pension Insurance and Investment Board.
Over a 30-year career David has gained
deep and varied experience across long-
term savings, life insurance, pensions and
reinsurance sectors.
Previously, David was Group Chief Actuary
of Phoenix Group, where he was the
Executive Committee member responsible
for restructuring the group’s balance
sheet and enhancing its overall capital
management. Prior to this, David worked
in various senior roles at Swiss Re in the
UK and USA, across both its Admin Re and
traditional reinsurance businesses. David
commenced his career at Tillinghast.
Skills and Competencies
Extensive experience in long-term
savings, life insurance, pensions
and reinsurance
Outstanding enterprise-wide
executive leadership
Strategic clarity supported by
strong delivery
Qualified Actuary
Chartered Financial Analyst (CFA)
charterholder
Current other listed Directorships
None
Mark Godson
Group Chief Financial Officer
M
Appointed: 1 December 2023 (2 years)
Career and Experience
Mark brings over 20 years’ experience
in the insurance industry across several
international markets, with particular
expertise in delivering growth strategies,
business transformation, commercial
optimisation, and mergers and acquisitions.
Prior to his appointment as Group Chief
Financial Officer, Mark was a partner at
Ernst & Young (EY), and leader of their UK
Actuarial practice.
Prior to EY, Mark was a Director at Swiss
Re, leading the pricing, structuring, and
due diligence of closed and open book
transactions across Europe and the USA.
Skills and Competencies
Significant international experience
across the insurance industry
Strong understanding of the markets the
Group operates in
Qualified Actuary
Current other listed Directorships
None
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
72
SENIOR INDEPENDENT
DIRECTOR
NON-EXECUTIVE DIRECTORS
PLC committees
A
Group Audit Committee
RE
Remuneration Committee
M
Market Disclosure Committee
N
Nomination and Governance Committee
RI
Group Risk and Compliance Committee
Committee Chair
JRL And PLACL Committees
A
Audit Committees
I
Investment Committees
Committee Chair
Mary Phibbs FCA
Senior Independent Director
A
RE
M
N
RI
A
Appointed: 5 January 2023 (3 years)
Career and Experience
Mary is a chartered accountant with more
than 40 years of experience in global
financial services at board and senior
executive level with expertise in a wide range
of disciplines including risk management,
finance and accounting, corporate and
consumer finance, audit, capital management
and complex stakeholder relations.
Previous UK and overseas board experience
includes serving as Chair of Virgin Money
Unit Trust Managers Limited, and a Non-
Executive Director of Morgan Stanley & Co
International plc, Novae Group plc, New Day
Group Limited, Nottingham Building Society,
Friends Life Group plc, and the Charity Bank
Limited. Mary has held senior positions at
Allied Irish Banks plc, Standard Chartered
Bank plc, ANZ Banking Group, National
Australia Bank, Commonwealth Bank of
Australia, and PricewaterhouseCoopers LLP.
Mary currently serves on the Board of the
Institute of Chartered Accountants for
England and Wales. She is also a Non-
Executive Director of The Canada Pension
Plan Investment Board (CPP Investments) in
Toronto, and is Chair of its Risk Committee.
Skills and Competencies
Extensive experience in financial
services including retail and investment
banking, consumer finance, general and
life insurance, mutual and investment
management sectors
Strong experience of financial
management, accounting, risk
management, internal control and
governance matters
Extensive experience in the application
of technology and the management
of change
Chartered Accountant (ACA, FCA)
Fellow of the Institute of Chartered
Accountants in England and Wales
Fellow of the Institute of Chartered
Accountants in Australia and
New Zealand
Current other listed Directorships
None
James Brown (known as Jim Brown)
Independent Non-Executive Director
RE
RI
I
Appointed: 1 November 2023 (2 years)
Career and Experience
Jim has considerable retail and commercial
banking, corporate finance, restructuring
and mergers and acquisition experience,
and has worked within the financial
services industry throughout his career.
Jim was appointed as a Non-Executive
Director of Secure Trust Bank plc
on 31 March 2024 and as Chair on
16 May 2024. He was Chief Executive
Officer of Sainsburys Bank plc and
a member of the Sainsburys Group
Operating Board until his retirement from
such roles at the end of March 2024. Prior
to this, Jim was Chief Executive Officer of
Williams and Glyn between 2015 and 2017
and Chief Executive Officer of Ulster Bank
in Northern Ireland and the Republic of
Ireland from 2011 to 2015.
Internationally, Jim has held a number of
senior roles in Asia, Australia and New
Zealand, including Chief Executive Officer
of Retail and Commercial Banking, Asia and
the Middle East for RBS and ABN AMRO.
Skills and Competencies
Extensive experience in retail and
commercial banking, corporate
finance, restructuring and mergers
and acquisitions
Highly competent in change
management
Certified Bank Director
Current other listed Directorships
Secure Trust Bank plc
Michelle Cracknell
Independent Non-Executive Director
A
RE
N
A
Appointed: 1 March 2020 (6 years)
Career and Experience
Michelle brings a wealth of strategic and
customer behavioural experience, having
spent over 30 years in senior roles in the
regulated financial services industry.
Michelle was Chief Executive Officer of
The Pensions Advisory Service from 2013
to 2018. Prior to that, she held Director
roles in advice firms, pension providers and
insurance companies.
In addition to Just Group, Michelle is a
Non-Executive Director and Trustee of
Lloyds Banking Group Pension Funds, Chair
of FIL Wealth Management Limited, and
a Non-Executive Director of FIL Holdings
Limited and Financial Administration
Services Limited. Michelle is also a Non-
Executive Director and Chair of the Audit
and Risk Committee of PensionBee Group
plc, and a Non-Executive Director of Sport
England and Chair of its Audit and Risk
Committee. She is a Trustee of the charity,
Orthogeriatric Research Fund.
Skills and Competencies
Broad knowledge and understanding of
employee benefits
Extensive experience in later life benefits
and regulated financial services
Chartered Actuary (Fellow)
Current other listed Directorships
PensionBee Group plc
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
73
Governance
Board of Directors continued
NON-EXECUTIVE DIRECTORS
continued
NON PLC INDEPENDENT
NON-EXECUTIVE DIRECTORS
Mary Kerrigan
Independent Non-Executive Director
A
A
I
Appointed: 1 February 2022 (4 years)
Career and Experience
Mary has considerable experience in the
pensions, life insurance and investment
industries, and is a former partner of
Willis Towers Watson.
Outside of Just Group, Mary is a Non-
Executive Director of New Ireland
Assurance Company plc and Companjon
Services DAC, and is Chair of their
respective Risk Committees. She is also
a Non-Executive Director of Aegon Asset
Management UK plc and La Banque
Postale Asset Management Limited.
Mary is a member of the Independent
Governance Committee of Prudential
Assurance UK Limited and Trustee of
The London Irish Centre.
Skills and Competencies
Considerable experience in the
pensions, life insurance and
investment industries
Qualified Actuary
Holds a Chartered Financial Analysts
Certificate in ESG Investing
Current other listed Directorships
None
Matthew Saker (known as Matt Saker)
Independent Non-Executive Director
A
RI
A
I
Appointed: 1 August 2025 (7 months)
Career and Experience
Matt has over 30 years of experience
in the insurance sector, having held
senior leadership positions at FTSE 100
companies, including roles as Group Chief
Actuary, Chief Financial Officer, and Chief
Risk Officer during his tenure at Aviva.
Before joining Aviva, Matt built his career
with Willis Towers Watson.
A Chartered Actuary, Matt is a past
President of the Institute and Faculty
of Actuaries.
Outside of Just Group, Matt serves as
a Non-Executive Director and Chair of
the Audit and Risk Committees for both
Admiral Insurance Company Limited and
Admiral Insurance Gibraltar Limited, and is
a member of the Actuarial Committee for
Vitality Health and Life Insurance.
Skills and Competencies
Considerable experience across life and
general insurance industries
Highly competent in risk management
Extensive experience within
transformation, innovation and change
management
Chartered Actuary (Fellow)
Current other listed Directorships
None
John Perks
Life Companies’ Chair
A
I
Appointed: 1 April 2021 (5 years)
Career and Experience
John has significant experience in the
life and pensions industry, with over 30
years of experience in the sector. He
was previously Chief Executive Officer of
Police Mutual and Managing Director of
Life & Pensions at LV=. Prior to that, he
held senior roles at Prudential, AXA and
Swiss Life. At LV=, John was a “friendly
competitor” of Just Group in many of its
product markets, in addition to his role
as Chief Executive Officer of its pension
advice company, bringing important
commercial and strategic perspectives
to the Boards.
Outside of Just Group, following Chesnara
Group’s recent acquisition of HSBC Life
(UK) plc, where John held the position
of Chair, he currently sits on the board
of Chesnara Life (UK) Limited. He is also
a Non-Executive Director of Mobius Life
Limited, and is Chair of its Audit and
Risk Committee.
Skills and Competencies
Considerable experience in the life and
pensions industry
Broad knowledge of the advice market
and risk management
Chartered Actuary (Fellow)
Current other listed Directorships
None
PLC committees
A
Group Audit Committee
RE
Remuneration Committee
M
Market Disclosure Committee
N
Nomination and Governance Committee
RI
Group Risk and Compliance Committee
Committee Chair
JRL and PLACL Committees
A
Audit Committees
I
Investment Committees
Committee Chair
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
74
John Hastings-Bass 6
2
3
7mths
4
3.6
6
Mary Phibbs
Jim Brown
Michelle Cracknell
Matt Saker
Mary Kerrigan
Average
NON PLC INDEPENDENT
NON-EXECUTIVE DIRECTORS
Independence Gender diversity
31 December 2025
Chair 1
Executive Directors 2
Non-Executive Directors 5
31 December 2024
Chair 1
Executive Directors 2
Non-Executive Directors 5
31 December 2025
Male 5
Female 3
31 December 2024
Male 4
Female 4
Ethnic diversity
31 December 2024
Asian 1
Black 0
Mixed 0
White 7
Other 0
31 December 2025
Asian 0
Black 0
Mixed 0
White 8
Other 0
Please note all statistics relate to just group plc only.
See the Nomination and Governance
Committee report on page 95 for the
Directors’ skills and expertise matrix.
Skills and competencies
1 As at 26 February 2026.
Director champion roles
Certain Non-Executive Directors
serve as champions for key areas of
Board focus. These include supporting
Consumer Duty discussions and
oversight, gathering colleague views
through employee engagement,
ensuring sustainability matters are
raised and guided appropriately,
and overseeing the integrity and
effectiveness of whistleblowing
policies and procedures.
Further details on the Board’s
activities during the year are
contained on pages 81 to 83.
Average Non-Executive
Director tenure
1
3.6 yrs
Kathleen Byrne (known as Kathy Byrne)
Independent Non-Executive Director
I
Appointed: 1 February 2022 (4 years)
Career and Experience
Kathy has over 40 years’ experience in the
insurance industry and was previously Chief
Executive Officer of the Metropolitan Police
Friendly Society. A qualified actuary, Kathy
started her career at consulting actuaries
Hymans Robertson & Co and was Managing
Director of Cardif Pinnacle’s investment
business unit. Prior to this, she was their
Group Actuarial Director.
Kathy has an MBA from Henley Management
College and has served on the Institute and
Faculty of Actuaries Council.
Outside of Just Group, Kathy is a Non-
Executive Director of Amicorp FS (UK) plc.
Kathy is also a co-founder and shareholder
of Alpasión Vineyard, Mendoza, where
she held a Non-Executive Director role
until 2020.
Skills and Competencies
Considerable experience in the insurance
and investment management industries
Experience of providing strong innovation,
marketing and product development
Chartered Actuary (Fellow)
Current other listed Directorships
Amicorp FS (UK) plc
Governance
75
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
Governance in operation
The Just Group plc Board (the “Board”) is committed to underpinning all of Just’s activities with the highest standards of
corporate governance to fulfil our purpose of helping people achieve a better later life. This report sets out our governance
framework and how we have applied the principles of the UK Corporate Governance Code 2024 (the “Code”).
Our Governance Framework
Board of Directors
Group Committees and Forums
Group Chief Executive Officer
Group Executive Committee
Board Committees
Group Audit Committee
Group Risk and Compliance Committee
Nomination and Governance Committee
Remuneration Committee
Market Disclosure Committee
Leadership & Operations Investments Audit & Risk Sustainability
Our Governance Framework is designed to embed strong governance and oversight processes and to ensure compliance with the Code. It
covers the group of companies of which Just Group plc is the ultimate shareholder (the “Group”).
Underlying the governance framework between the Company’s Board, Board Committees, Group Chief Executive Officer and the Group
Executive Committee, are various Group committees and forums strengthening our governance and improving Board oversight.
The effective working relationship between the Board
and the Group Chief Executive Officer and the Group
Executive team facilitates support and challenge
through regular reporting and dialogue.
The Board delegates certain matters to its Board Committees. At each scheduled Board
meeting, the Chairs provide an update on their Committees’ activities.
The Board is responsible for the overall leadership of the Group and for setting its purpose and strategy including its sustainability strategy,
and for establishing the expected behaviours that guide how the Group operates. The Board ensures our culture is aligned with our strategy,
oversees our conduct and affairs, and promotes the success of the Group for the benefit of our shareholders and other stakeholders.
These bodies support the Group’s strategic priorities and business oversight. They include senior management committees and certain
subsidiary board committees with approved terms of reference.
Responsible for the overall performance and
day-to-day leadership of the Group.
Responsible for monitoring the integrity of the financial statements and solvency
reports, reviewing the effectiveness of the Group Internal Audit function, assessing
the Group’s internal controls and maintaining the external auditor relationship.
Responsible for overseeing the effectiveness of the Group’s risk management
framework and supporting a robust process for the identification, measurement,
management, monitoring and reporting of current and emerging risks.
Responsible for reviewing Board and Committee composition and succession needs,
proposing new Board appointments and overseeing governance developments.
Determines the remuneration policies for the Chair, Executive Directors, Senior
Management and Solvency II identified staff. It is also responsible for the operation of
share incentive plans and the oversight of gender and ethnicity pay gap reporting.
Meets as required to oversee the identification of inside information and disclosure
to the market, ensuring compliance with relevant regulatory requirements including
the UK Market Abuse Regulation.
Defined Benefit: UK
Corporate Business Senior
Management Committee
HUB Executive Committee
Retail Senior Management
Team Committee
Executive Change Committee
Asset Liability Committee
Credit Committee
Insurance Committee
Investment Committee
Audit Committee
Executive Risk Committee
Conduct and Operational
Risk Committee
Information Security and IT
Risk Committee
Retail Conduct and
Customer Risk Committee
Sustainability Bond Forum
Executive Sustainability
Steering Committee
Sustainability Working Group
Assists the Group Chief Executive Officer to
discharge their duties.
Key responsibilities include:
Implementing the strategy and business plan
set by the Board.
Executing plans to meet sustainability
commitments.
Development and oversight of culture and
people ini
tiatives.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
76
Corporate Governance Statement
Uk Corporate Governance Code
2024 Compliance
During the year, the Board and its
Committees oversaw the application
of the 2024 Code, which came
into effect on 1 January 2025. The
changes to Provision 29, relating to the
effectiveness of the risk management
and internal control framework, will
apply to the financial year beginning
on 1 January 2026.
The Directors have assessed the
Company’s compliance with the Code
for the year ended 31 December 2025
and concluded that the Company
applied the principles and complied
with all provisions of the Code, except
Provision 21 following the Board’s
decision not to undertake an annual
Board evaluation (see page 89 for
more details).
The Board remains committed to
maintaining full compliance with the
Code and ensuring readiness for future
changes. This Corporate Governance
report, including the Board Committee
reports, explains how we have applied
the principles and provisions of
the Code.
Leadership and responsibility
Role of the Board
The Board provides overall leadership,
setting the Group’s purpose, strategy,
culture, expected behaviours and
standards to promote long-term
sustainable success and create value
for customers, shareholders and
wider stakeholders.
It operates under a formal schedule
of matters reserved for its decision,
including strategy, capital structure,
financial reporting and controls, risk
management, material contracts, Board
composition and succession, corporate
governance matters and delegations of
authority. These reserved matters are
reviewed annually to ensure they remain
appropriate and reflect best practice.
The Board delegates certain
responsibilities to its Committees
under approved terms of reference,
which are reviewed and approved
annually. The matters reserved for
the Board and terms of reference of
the principal Board Committees are
available at www.justgroupplc.co.uk/
about-us/governance.
Strategy
The Board plays an active role in
shaping and overseeing the Group’s
strategy to deliver long-term
sustainable success. It regularly
reviews and challenges strategic
priorities, monitors execution against
the approved business plan, and
receives updates from the Group Chief
Executive Officer and members of the
Group Executive team on key strategic
initiatives and emerging opportunities.
During the year, the Board considered
and agreed the Group’s medium
and long-term strategic goals at its
strategy day and scheduled meetings.
These priorities are set out in the
Strategic report on pages 14 to 15.
Sustainability is embedded within
the Group’s strategy. The Board
ensures that environmental, social and
governance (“ESG”) considerations are
integrated into decision-making and
oversees progress against the Group’s
net zero commitments and broader
sustainability objectives.
A standing quarterly agenda item
on sustainability enables the Board
to monitor initiatives, regulatory
developments and stakeholder
expectations. Further details are
provided in the Sustainability: TCFD
report on pages 36 to 51.
Technology remains a key enabler
of strategic delivery. The Board
regularly assesses transformation
initiatives, including the use of artificial
intelligence, and receives updates from
the Group Chief Digital Information
Officer on the implementation of the
technology strategy. The Group Risk
and Compliance Committee (“GRCC”)
oversees associated risks, including
cyber security and data protection.
Division of roles
and responsibilities
The Board is committed to maintaining
a clear and effective division of
responsibilities to ensure strong
governance and accountability.
This framework distinguishes the
leadership roles of the Chair, Executive
Directors and Non-Executive Directors,
supporting the integrity and efficiency
of Board operations.
As at the date of this report, the
Board comprises eight members: the
Chair (independent on appointment),
two Executive Directors and five
independent Non-Executive Directors.
John Hastings-Bass serves as
Chair and Mary Phibbs as Senior
Independent Director. Documented
roles and responsibilities for each
Director, including the defined
separation of duties between the
Chair and the Group Chief Executive
Officer, are fundamental to the
Group’s governance structure. These
arrangements promote constructive
challenge, effective decision-making
and long-term sustainable success.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
77
Governance
Governance in operation continued
Key accountabilities
The following outlines the distinct responsibilities of the Chair, Executive Directors, Non-Executive Directors and the Group
Company Secretary, which collectively support the integrity and effectiveness of the Board’s operation.
Chair
Leads the Board effectively, ensuring focus on strategy, performance, long-term value creation and accountability. Sets the agenda, enables
constructive challenge, guides succession planning, supports the CEO on significant matters, and maintains effective communication with
shareholders, regulators and other stakeholders.
Our Executive team
David Richardson
Group Chief Executive Officer
Mark Godson
Group Chief Financial Officer
Chris Barker
Group Chief Digital Information Officer
David Cooper
Group Marketing & Distribution Director
Alex Duncan
Group Chief Risk Officer
Ellie Evans
Group Chief People Officer
Tom Evans
Managing Director, Retail
Paul Fulcher
Group Capital Management & Investment Executive
Pretty Sagoo
Managing Director, Defined Benefits Business
Further details on the roles and experience of our
Executive team can be found on our website www.
justgroupplc.co.uk/about-us/governance/leadership.
Group Chief Executive Officer
Leads the day-to-day management of the Group. Delivers the strategy and business plan approved by the Board, directs the Executive
team, and drives major initiatives. Maintains regular dialogue with the Chair, represents the Group externally and oversees engagement with
shareholders, regulators and other stakeholders.
Group Chief Financial Officer
Supports the CEO in leading the Group and is responsible for the Group’s financial strategy, planning and performance. Oversees financial
and Solvency II reporting, legal, tax and control functions, maintaining a robust financial control environment and ensuring timely, transparent
disclosures. Contributes to strategy development and manages relationships with investors, analysts, auditors and regulators on financial matters.
Senior Independent Director
Provides an independent sounding board for the Chair, acts as an intermediary for other Directors and shareholders where appropriate, leads
the evaluation of the Chair, and supports the Board in maintaining effective governance and constructive engagement with shareholders.
Independent Non-Executive Directors
Provide independent oversight, challenge management and uphold high standards of integrity and governance. Bring external perspective
and expertise to support strategy and decision-making.
Designated champions lead on Consumer Duty, Employee Engagement, Sustainability and Whistleblowing.
Group Company Secretary
Supports the Chair and provides guidance to aid the smooth functioning of the Board. Ensures the Board receives high-quality information
in adequate time and has access to appropriate resources. Advises the Directors on corporate governance developments. Facilitates Board
performance reviews, coordinates Director induction programmes and supports their ongoing professional development.
Executive leadership
The Group Chief Executive Officer (“CEO”) leads the day-
to-day operations of the Group and is accountable for
implementing the strategy and business plans approved by
the Board. The CEO is supported by the Group Executive
Committee (“GEC”), comprising senior leaders from across
the business, who collectively ensure effective strategy
execution, operational performance and risk management.
Key responsibilities of the GEC include:
Delivering the Board-approved strategy and
recommending future developments.
Managing business risks and maintaining
effective controls.
Executing plans to meet sustainability commitments.
Preparing budgets and the business plan for Board
approval.
Monitoring Group performance and overseeing
stakeholder engagement.
Driving initiatives to support colleague development
and engagement.
The Group Executive Risk Committee (“ERC”), chaired by the
Group Chief Risk Officer, focuses on risk management across
the Group, including oversight of risk appetite, controls and
regulatory compliance. The ERC reviews and challenges
relevant papers before they are submitted to the GRCC.
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Culture and behaviours
Why culture matters
A strong culture is fundamental to
Just’s long-term sustainable success.
It underpins delivery of the strategy,
supports effective risk management
and drives positive outcomes for
customers and colleagues.
The Board is responsible for setting
and promoting a culture and
behaviours that align with Just’s
purpose and strategy. It considers
cultural indicators as part of its
oversight of strategy, performance and
risk, recognising the role culture plays
in sustaining trust and resilience across
the business.
The Board demonstrates leadership
by setting a clear tone from the top
and leading by example. Through its
decisions, interactions and oversight
activities, it promotes and embeds
Just’s expected behaviours and
maintains strong custodianship of the
Just brand.
Sources of cultural insight
The Board draws on a broad range
of inputs to assess culture, including
colleague engagement results,
employee listening and feedback,
conduct and risk culture metrics,
and insights gained through Board-
led colleague engagement. It also
considers customer outcomes to
assess whether the desired culture
is being embedded throughout
the business.
Monitoring culture
Monitoring culture is a collective
responsibility of the Board and
its Committees.
This includes:
Reviewing updates on culture
initiatives and colleague
engagement results.
Considering culture as part of
strategic decision-making and
risk assessments.
Reviewing reports on risk culture
and conduct risk metrics.
Engaging directly with colleagues
through Board-led sessions
and designated Non-Executive
Director roles focused on employee
engagement and Consumer Duty.
Culture and leadership
expectations
The Board sets clear expectations for
behaviours across the organisation.
Just’s senior leaders are expected
to role-model the Company’s
expected behaviours, foster
inclusive team environments and
support colleagues to deliver good
outcomes for customers. These
expectations are reinforced to all
colleagues through CEO Town Halls,
regular communication cascades
and performance discussions, where
individuals are assessed on both what
they deliver and how they deliver it.
Clear, measurable objectives aligned
to the Group’s overall business goals
and expected behaviours support
accountability and consistency across
the organisation.
Culture and reward alignment
The Board, through the Remuneration
Committee, ensures that reward
structures reinforce the right
behaviours. This includes reviewing
how cultural factors, colleague
experience, customer outcomes and
risk considerations are reflected in
performance assessments. The Board
expects remuneration outcomes
to support a culture of fairness,
accountability and sustainable delivery,
and receives updates on steps taken
to align incentives with the Company’s
purpose and expected behaviours.
Whistleblowing
The Board encourages a healthy
culture where colleagues feel confident
to speak up about any concerns or
suspected wrongdoing without fear
of retaliation.
Just operates a robust Whistleblowing
Policy, reviewed and approved
annually by the Group Audit Committee
to ensure it is effective and meets
regulatory expectations. Colleagues
are encouraged to raise concerns
through multiple channels. They
include directly with the Group
Company Secretary or anonymously
via an independent whistleblowing
hotline and secure online portal –
designed to protect confidentiality and
provide assurance that concerns will
be handled appropriately.
The Group Company Secretary
oversees the review and coordination
of responses, engaging relevant areas
of the business as required. Matters
raised are reported to the Chair of the
Group Audit Committee, who acts as
the Board’s Whistleblowing Champion.
Regular reports are provided to
the Group Audit Committee on the
operation of the policy, including the
nature and volume of cases raised,
outcomes of investigations and any
remedial action taken, and steps
to ensure colleagues are aware of
the whistleblowing process and
protections available.
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Governance
Governance in operation continued
Internal
communications
The Directors have access
to HQ, Justs intranet,
which publishes the latest
news, updates on network
activities and events,
recognition articles,
guidance material and the
colleague magazine, US.,
which all provide an insight
into culture at Just.
Board reporting
The Board receives regular
updates from the Group
Chief Executive Officer
on strategic priorities,
including Be Proud to
Work at Just, and from
the Group Chief People
Officer on colleague-
related initiatives.
Risk culture
Key risk indicators focused
on risk culture have
been developed that are
reviewed bi-annually by
the GRCC. This provides
an opportunity for the
Directors to consider
positive developments and
areas requiring more focus
by the business.
Informal channels
Useful stakeholder
feedback is received via
informal channels that
relates to, or potentially
impacts, Just’s culture
or expected behaviours,
which can inform Board
discussions or decisions.
Remuneration
The Remuneration
Committee ensures
that our approach to
remuneration is aligned
with Justs culture. It sets
Short and Long Term
Incentive Plan metrics,
which are aligned with
the Company’s expected
behaviours.
Customer call
listening sessions
Directors attend customer
call listening sessions,
gaining first-hand
insight into customer
interactions and service
culture. Feedback from
these sessions informs
the Board’s oversight of
culture.
Colleague
engagement surveys
The Board reviews
results from colleague
engagement surveys,
which include questions
on culture, and
receives updates on
action plans which are
developed based on
feedback received.
Diversity, equity,
inclusion and
belonging (“DEIB”)
The Board receives regular
updates on DEIB initiatives
that foster an inclusive
workplace, supporting its
oversight of culture.
Board champions
The Board has designated
specific responsibilities
to various Non-Executive
Directors in relation to
Consumer Duty, employee
engagement, sustainability
and whistleblowing who
provide updates to the
Board on their insights.
Non-Executive
Director engagement
Non-Executive Directors
participate in “Take on
Board” sessions directly
with colleagues. These
sessions are framed
around various themes
including culture,
diversity, inclusion, and
remuneration alignment.
Town Halls
The Group Chief
Executive Officer hosts
regular interactive Town
Halls with colleagues,
providing updates and
an opportunity to ask
questions in an open
forum. Feedback from
these sessions is shared
with the Board to support
its oversight of culture.
Whistleblowing
The Group Audit
Committee is responsible
for the oversight of
whistleblowing matters.
It receives updates
on whistleblowing
activity, including
incidents, investigations
and outcomes.
How the Board monitors culture
The following is a non-exhaustive set of examples of how the Board and its Committees monitor culture at Just.
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Board activities
The following pages provide an overview of key matters considered by the Board during the year. This summary is not
exhaustive but reflects the most significant areas of focus.
In addition to these activities, the Board received regular strategic, operational and financial updates from the Group Chief
Executive Officer and Group Chief Financial Officer. The key indicates how the activities align with the Group’s strategic priorities.
Strategy
The Board focused on a number of strategic initiatives during the year and is responsible for assessing the appropriateness of the Group’s
strategy against its purpose and vision, making adjustments over time as circumstances evolve. The Board maintains a forward-looking
agenda that considers economic, social, environmental and regulatory issues, as well as other relevant external matters that may influence
the Company’s ability to achieve its objectives. In doing so, the Board evaluates stakeholder perspectives and ensures that strategic decisions
support long-term sustainable success.
Key activities
Held a dedicated Board strategy session to agree refinements to
the Group’s strategy, with a particular focus on growing sustainably,
reaching out to both new and current customers, technology-driven
scalability, performance momentum and culture. A follow-up report
summarising key themes and areas of emphasis was presented later
in the year, informing subsequent decisions.
Received regular updates on the delivery of the Group’s strategy
execution plan and assessed progress against agreed milestones.
Deliberated on the recommended cash offer from BWS, considering
its strategic, financial and stakeholder implications.
Monitored progress of various initiatives to reach the Group’s
carbon net zero targets and reviewed updates on climate
and sustainability matters, ensuring alignment with regulatory
expectations and stakeholder priorities.
Reviewed progress on the Change delivery programme and its
impact on operational efficiency.
Conducted in-depth reviews of the Group’s strategic opportunities
and challenges across all business areas, including consideration of
market trends and emerging risks.
Reviewed initiatives linked to the new customer promises and
assessed their impact on customer experience.
Discussed the outcomes of the 2024 Board effectiveness review
and approved the 2025 action plan following a recommendation
from the Nomination and Governance Committee.
Decisions
Convened additional meetings to consider the recommended cash
offer from BWS. After thorough deliberation, the Board approved
the offer, recognising its strategic fit and expected contribution to
growth.
Approved the Group’s key strategic targets and priorities for
the year, ensuring alignment with Justs purpose, culture and
stakeholder expectations.
Approved material defined benefit and third-party transactions and
wider business modernisation programmes, supporting operational
efficiency and improved customer experience.
Approved the submission of the Group’s UK Stewardship Code
Report, reinforcing the Group’s commitment to responsible
investment and transparent governance practices.
Alignment to strategic priorities
Culture and People
The Board assesses and monitors culture to ensure that policies, processes and behaviours remain aligned with the Company’s purpose and
strategy. It is responsible for succession planning and the Remuneration Policy for the Chair, Non-Executive Directors, Executive Directors and
Senior Management, following advice and recommendations from the Nomination and Governance, and Remuneration Committees.
The Board engages with the wider workforce through multiple channels, including ‘Take on Board’ sessions, and ensures that mechanisms are in
place for colleagues to raise concerns in confidence.
Key Activities
Monitored colleague engagement and reviewed outcomes of culture
initiatives, ensuring alignment with strategic objectives.
Received updates from the Group Chief People Officer on diversity,
equity, inclusion and belonging initiatives, as well as learning
and career development programmes, including an overview of
performance, progress achieved, and future plans.
Considered resource capacity and capability requirements to meet
future business needs.
Board members participated in several ‘Take on Board’ sessions
covering topics such as remuneration, strategy, and early careers,
to strengthen workforce engagement.
Received an update from the Group’s Executive Sponsor for Social
Mobility on current initiatives and future objectives to enhance
social mobility across the organisation.
Decisions
Approved the continued adoption of the Board Diversity, Equity,
Inclusion and Belonging Policy, reinforcing the Board’s commitment
to an inclusive culture.
Approved the annual submission of the Group’s Modern Slavery
Statement, supporting transparency and ethical practices.
Alignment to strategic priorities
Measured against our strategic priorities
Grow
sustainably
Scale with
technology
Be Recommended
by our customers
Reach new
customers
Be proud to
work at Just
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Governance
Governance in operation continued
Financial Performance, Structure and Capital
The Board evaluates and monitors current performance against agreed targets and is responsible for approving annual plans and budgets,
major capital commitments, material acquisitions, results, dividends and announcements, including the going concern and viability statements.
It ensures that the necessary financial resources, assets and skills are in place for the Company to meet its objectives.
Key Activities
Assessed the Group’s capital and liquidity requirements, including
optimisation of its Solvency II capital structure.
Approved the continuation of the purchase of shares in the market
through the Group’s Employee Benefit Trust to meet exercisable
share incentive awards.
Considered the Group’s debt refinancing arrangements and
engaged on internal loan refinancing.
Reviewed the dividend policy. Recommended the 2024 final
dividend and declared the 2025 interim dividend.
Received updates on investor activity, market and peer analysis,
and share price performance.
Reviewed broker reports and feedback from investor meetings.
Decisions
Approved the business plan and targets, and monitored the Group’s
results against them to ensure delivery of strategic objectives.
Approved the Group’s half-year and annual financial results,
reinforcing transparency and regulatory compliance.
Approved the Group Solvency and Financial Condition Report for
submission to the Prudential Regulation Authority.
Approved the payment of RT1 coupons in respect of RT1 notes.
Approved Stress & Scenario Testing Framework principles.
Approved the submission of the Life Insurance Stress Test (“LIST”)
2025 documentation to the regulator.
Oversaw the internal transfer of lifetime mortgages to align
exposures with the Group’s risk appetite framework.
Alignment to strategic priorities
Risk Management and Internal Controls
The Board sets the Company’s risk appetite for each principal risk and regularly assesses both principal and emerging risks. It approves
adjustments to risk appetites, reviews mitigation strategies, and approves the overarching risk management framework.
While ultimate responsibility for risk management, internal controls, and internal audit resides with the Board, monitoring is delegated to the
GRCC (see page 102) and the Group Audit Committee (see page 96). The Board receives regular reports and recommendations from these
Committees to ensure effective governance, robust oversight and resilience.
Key Activities
Considered risks to the Group’s strategy and business plan,
ensuring alignment with risk appetite.
Reviewed the Group’s financial resilience, including stress testing
and scenario planning.
Received annual Chief Actuary validation reports to confirm
actuarial soundness.
Reviewed reinsurance counterparty arrangements.
Oversaw customer activity initiatives and evaluated progress
against Consumer Duty regulatory expectations, ensuring
compliance and fair outcomes for customers.
Decisions
Approved changes to risk appetites, ensuring effective management
of evolving risks.
Approved the Group’s Own Risk and Solvency Assessment (“ORSA”)
and ORSA Policy.
Approved the annual operational resilience self-assessment,
supporting continuity planning.
Approved the Group’s recovery plan and run-off plan in line with
regulatory requirements.
Approved the annual Matching Adjustment Attestation regulatory
application and Matching Adjustment Attestation Policy.
Approved the annual Board Consumer Duty Report, reinforcing
commitment to fair customer outcomes.
Alignment to strategic priorities
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82
Board and Board Committee Governance
The Board is collectively responsible for the overall governance of the Group, ensuring that sound decision-making processes, accountability
mechanisms, and oversight arrangements are in place to support long-term success. It sets the tone from the top, promotes a culture of
integrity and transparency, and ensures compliance with all applicable governance codes and regulations.
Key Activities
Received reports from the principal Board Committees, enabling
effective oversight of delegated responsibilities.
Received updates on regulated subsidiaries governance, initiatives
and challenges.
Convened the 2025 Annual General Meeting (“AGM”), ensuring
shareholder engagement and compliance with statutory requirements.
Attended workshops and training sessions covering topics such as
fraud prevention, insurance risk, stress and scenario testing, and
corporate governance, strengthening Board knowledge and resilience.
Decisions
Approved the appointment of Matt Saker to the Board, following a
recommendation from the Nomination and Governance Committee,
ensuring robust succession planning and governance continuity.
Approved updates to matters reserved for the Board and Board
Committees’ terms of reference, reinforcing clarity of roles and
responsibilities.
Approved updates to the Inside Information Policy and Securities
Dealing Policy and Code.
Alignment to strategic priorities
Meeting attendance
In 2025, the Board met 11 times, comprising seven scheduled meetings and four additional meetings convened to consider
the recommended offer from BWS, and regulatory and governance matters. The Board also participated in an offsite session
dedicated to strategy. All scheduled meetings were held in person, with facilities available for virtual attendance where
required. Senior executives and external advisers were invited to present on business development, operational performance
and governance topics, as required.
Board papers were circulated sufficiently in advance of meetings to support informed discussion. Where a Director was unable to
attend a meeting, they were able to provide comments to the Chair beforehand. Certain decisions during the year were taken by
written resolution or through authority specifically delegated by the Board to a committee constituted for that purpose.
The Group Company Secretary, or a nominated deputy, attended all Board and Board Committee meetings, ensuring the
accurate recording of minutes and actions, which were circulated following each meeting.
Directors’ attendance at scheduled Board and Board Committee meetings during the year is set out in the table below.
Board
Group
Audit
Group Risk and
Compliance
Nomination and
Governance Remuneration
John Hastings-Bass Chair 7/7 6/6 3/3 5/5
David Richardson Executive Director 7/7
Mark Godson Executive Director 7/7
Mary Phibbs Senior Independent Director 7/7 6/6 6/6 3/3 5/5
Jim Brown Non-Executive Director 7/7 6/6 5/5
Michelle Cracknell
1
Non-Executive Director 7/7 6/6 3/3 5/5
Mary Kerrigan Non-Executive Director 7/7 6/6
Matt Saker
2
Non-Executive Director 3/3 2/3 3/3
Resigned in 2025
Kalpana Shah
3
Non-Executive Director 0/1 0/1 0/1
Additional meetings held 4 1 4 0 1
1 Michelle Cracknell was appointed as a member of the Group Audit Committee on 31 January 2025.
2 Matt Saker was appointed as a Director on 1 August 2025. He was unable to attend the Group Audit Committee meeting in October 2025 due to prior
commitments.
3 Kalpana Shah resigned as a Director on 1 March 2025. She was unable to attend the GRCC and Board meetings in January 2025 and the Group Audit Committee
meeting in February 2025. The GRCC meeting was chaired by John Hastings-Bass in her absence.
Measured against our strategic priorities
Grow
sustainably
Scale with
technology
Be Recommended
by our customers
Reach new
customers
Be proud to
work at Just
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Governance
Board support
The Group Company Secretary
supports the Chair and Board, by
ensuring governance matters are
brought to their attention and by
delivering an annual programme of
Board and Board Committee meetings,
training and presentations from
senior management. This ensures
Directors receive timely, high-quality
information to discharge their statutory
duties effectively.
Directors may seek independent
professional advice at the Company’s
expense where appropriate. All
Directors have access to the
advice and services of the Group
Company Secretary and the Group
General Counsel.
Stakeholders and key
Board decisions
Customers
Helping people achieve a better later
life remains central to Just’s purpose
and strategy. This is reflected in the
strategic priorities set and monitored
by the Board, which are described in
the Strategic report on pages 14 to 15.
The Board oversees compliance
with Consumer Duty, ensuring that
customers’ needs are prioritised
and good outcomes delivered. It
receives regular updates on customer
initiatives, challenges management
on further embedding Consumer Duty
across the business, and reviews
conduct and customer risk metrics. In
2025, the Board approved its annual
Consumer Duty report and continues
to monitor progress against regulatory
expectations and initiatives to enhance
customer experience.
Michelle Cracknell serves as the
Board’s Consumer Duty Champion,
engaging with stakeholders and
providing insights on progress and
areas for improvement to ensure Just
delivers good customer outcomes.
Colleagues
Ensuring that colleagues feel proud to
work at Just remains a key strategic
priority for the Board. During the year,
the Board oversaw the embedding
of our new behaviours to support a
culture aligned with Just’s purpose
and high performance.
The Board engages with colleagues
through initiatives such as the Take
on Board sessions with Non-Executive
Directors, which provide opportunities
for open questions and feedback.
Insights from these sessions inform
the Board discussions on culture,
colleague experience and broader
employee matters.
Michelle Cracknell serves as the
Employee Engagement Champion,
in line with Provision 5 of the Code.
Working with the Group Chief People
Officer, she follows an agreed annual
plan using multiple communication
channels to gather colleague views.
This approach is reviewed annually
and remains effective.
In 2025, Michelle met regularly with
the Group Chief People Officer, visited
offices, attended a customer call
listening session and co-led a session
on remuneration alignment with the
wider workforce. Feedback from these
activities is reported to the Board to
ensure employee perspectives are
considered in decision-making.
Shareholder engagement
The Group maintained regular dialogue
with institutional shareholders and
debt investors through a programme of
meetings and roadshows. Engagement
during the year included a post-results
roadshow in March, North American
investor meetings and debt investor
engagement roadshows in May,
followed by an investor roadshow in
Frankfurt in June.
The Executive Directors and Investor
Relations team also attended industry
conferences in UK and Germany,
hosted roundtables and held one-
to-one meetings with existing and
prospective equity investors until the
announcement of the BWS cash offer
on 31 July 2025. Engagement with
debt investors continued throughout
the second half of the year.
Discussions focused on growth
opportunities, competitive challenges,
market positioning, investment
strategy, DB pension scheme reforms
and proposition development. The
Investor Relations team provided
regular reports to the Board on investor
activity, market analysis, share price
performance and investor feedback.
The Company’s ordinary shares are
covered by nine analysts. The Investor
Relations team also maintains an open
dialogue with analysts who do not
formally cover the Company, as well
as with banks, brokers, credit analysts
and other market participants. Fitch
reaffirmed A/A+ credit ratings for
subsidiaries of the Group, with a Stable
outlook in November 2025.
Reflecting the premium inherent in the
220.00 pence offer by BWS, the price
of Just’s ordinary shares increased by
33% year on year to 216.00 pence at
31 December 2025. The share price
has remained above 210.00 pence
since 31 July 2025, consistent with the
gradual pull-to-offer effect towards the
updated offer price of 219.16 pence
(adjusted for the 0.84 interim dividend
paid in September 2025) and investors
expectations on the completion
timeline. The transaction is expected to
complete in the first half of 2026.
The Senior Independent Director
and Committee Chairs remain
available for shareholder consultation
if they have concerns which are
inappropriate to raise with the Chair
or Executive Directors.
Governance in operation continued
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84
The 2025 AGM was held on
8 May 2025 in London, where the
Group Chief Executive Officer provided
an update on performance, positioning
and outlook. Shareholders were able to
raise questions in person or by email,
and all resolutions passed.
On 19 September 2025, Court and
General Meetings were convened to
approve the scheme of arrangement,
authorise its implementation and
amend the articles of association
following the Board’s recommendation
of the BWS cash offer. All resolutions
were approved.
Shareholders were encouraged to vote
at all meetings, including by appointing
the Chair as proxy if unable to attend,
and were invited to ask questions
during proceedings.
Suppliers
The Board recognises the importance
of maintaining strong, transparent and
ethical relationships with suppliers
as part of its commitment to high
standards of conduct and integrity.
Just’s Procurement and Outsourcing
Policy sets clear expectations for
honesty, impartiality and integrity in
all business dealings and ensures that
contractual arrangements with third
parties are undertaken with appropriate
consideration of associated risks.
The Board monitors the third-party
register and approves material
contracts. Oversight of third-party risk,
including operational and cyber risks, is
delegated to the GRCC, which receives
regular reports on the effectiveness
of controls and compliance with
regulatory requirements.
Further details on how the Board
engages with suppliers and considers
their interests in decision-making can
be found in the Relationships with
stakeholders report on page 57.
Being a responsible corporate
citizen
The Board is committed to ensuring
Just operates responsibly and in
compliance with all applicable laws
and regulations, reflecting our value
of doing the right thing for customers,
colleagues, shareholders, suppliers and
wider society.
Anti-bribery and anti-corruption
The Board is committed to preventing
bribery and corruption across
the Group. Colleagues receive
regular training to understand their
responsibilities in preventing financial
crime. Internal policies, including
Just’s Financial Crime Policy, set
clear standards for managing
associated risks.
The Board monitors compliance
with legislative and regulatory
developments to reduce economic
crime, including the prevention of
fraud. The GRCC receives annual
reports from the Group’s Money
Laundering Reporting Officer on the
effectiveness of controls to prevent
financial crime.
Data privacy and security
The Board ensures that Just maintains
a robust control framework to
safeguard personal data. Policies
and processes govern the collection
and processing of data, supported
by colleague training. Oversight of
data protection risk is delegated to
the GRCC, which receives regular
updates on the management of
data risk, and an annual report from
the Data Protection Officer on the
effectiveness of the framework and
control environment.
Modern slavery and human
rights
The Board adopts a zero tolerance
approach to modern slavery and is
committed to upholding human rights
across Just’s operations and value
chain. Each year, the Board approves
a modern slavery statement, which
outlines how risks are assessed, due
diligence undertaken and the policies
and practices in place. The current
statement is available on our website
at www.justgroupplc.co.uk.
Tax strategy
The Board ensures compliance
with all tax reporting and payment
obligations in a timely and transparent
manner. Each year, the Group Audit
Committee reviews and approves
Just’s tax strategy, which sets out
our approach to tax governance
and risk management. The current
strategy is available on our website
at www.justgroupplc.co.uk.
Community
Supporting our communities is central
to Just’s priority of creating a fair
world. Just continues to partner with
charities and local initiatives that align
with our business and stakeholder
priorities. In 2025, Just partnered
with Hourglass, a charity dedicated to
ending harm, abuse and exploitation of
older people in the UK. Justs Charity
and Community Policy supports
fundraising by matching colleague
contributions for designated charities
within an agreed budget.
The Board receives updates on
volunteering activities, further details
of which are provided in the Colleagues
and Culture report on pages 52 to 55.
Environment
Sustainability is embedded in Just’s
strategy. The Board has set net zero
targets and is a signatory to the UK
Stewardship Code. Further details
on Just’s environmental initiatives
and progress against sustainability
commitments can be found in the
Sustainability: TCFD report on
pages 36 to 51.
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85
Governance
How the board considered stakeholders during the year
The Board sets the strategic direction, culture and expected behaviours for Just and draws on its diverse skills, experience and
stakeholder insight to make well-informed decisions that promote the long-term sustainable success of the Company.
At each meeting, detailed papers provide information on the potential impact of decisions on stakeholders, including customer
outcomes, sustainability considerations and key risks requiring Board attention. This approach ensures that stakeholder
interests are embedded in strategic and operational decision-making.
The Group’s Section 172(1) statement is included in the Strategic report on page 59. The table below provides examples of how
Section 172 factors and stakeholder engagement informed Board discussions and decisions during the year. Further details on
Board engagement with stakeholders can be found on pages 56 to 58.
Strategic Initiatives – Customer Outcomes
S172 factor considered:
Background
The Board considered and refined the Group’s strategy with clear, specific goals driven by appropriate priorities to be delivered sustainably and
following the Just way. Two of its strategic objectives are customer-related: reach new customers and be recommended by our customers.
How the Board approached it
The Board reviewed the Group’s purpose and long-term ambitions, ensuring the strategy supports sustainable growth and strong customer
outcomes. In support of these priorities, the Board oversaw the development of Group-wide customer promises, designed to define what a
compelling customer experience should look like and the data-driven insights needed to achieve excellence.
The Board also reviewed the annual Consumer Duty report and noted that Just was compliant and remained committed to delivering good
outcomes for our customers and embedding customer-centricity at the heart of everything we do. A new customer outcomes dashboard was
introduced in early 2025 to enable better trend analysis and more effective monitoring and improvement of customer outcomes over time.
Outcome
The Board concluded that the customer promises were designed with the end customer in mind, ensuring the focus was on the entire journey.
It approved the annual Consumer Duty report and agreed that enhancing data gathering and management information would be a key focus
for the year ahead. The Board continues to receive regular customer updates, and all papers include an explanation of the impact on customer
experience and outcomes to aid holistic oversight of how Just is meeting its strategic priorities on customers.
Proposed Acquisition of Just
S172 factor considered:
Background
On 31 July 2025, the Boards of Just and Brookfield Wealth Solutions Ltd announced a recommended cash offer for Just Group plc. This was a
significant strategic decision requiring careful consideration of stakeholder interests and regulatory requirements.
How the Board approached it
The Board held regular meetings to assess the terms of the proposal and its alignment with Just’s purpose and long-term strategy. Directors
considered the potential benefits for shareholders, including the certainty of value and premium offered, alongside implications for customers,
colleagues and other stakeholders.
Key considerations included:
Customers: Ensuring continued delivery of good outcomes and maintaining strong governance and risk controls post-transaction.
Colleagues: Reviewing cultural alignment and the potential for career development opportunities within the combined group.
Investors: Evaluating the financial terms and market conditions, taking into account general shareholder expectations.
Regulatory compliance: Ensuring the transaction supported Justs risk appetite and helped to maintain a strong solvency position and
financial resilience.
Long-term sustainability: Considering the impact on Justs growth ambitions, reputation and ability to safeguard policyholder commitments.
Outcome
After detailed analysis and engagement with advisers, the Board concluded that the recommended offer was in the best interests of
shareholders and consistent with Just’s purpose and long-term sustainable success. The Board approved the transaction and oversaw
stakeholder communications, ensuring transparency and compliance with all regulatory obligations. The Board also recognised that the
partnership would enhance capabilities and support Just’s future growth ambitions.
Governance in operation continued
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Sustainability – UK Stewardship Code
S172 factor considered:
Background
Just became a signatory to the UK Stewardship Code in 2024. During the year, the Board considered whether to maintain signatory status,
taking into account the Financial Reporting Council’s latest requirements and the Group’s strategic priorities.
How the Board approached it
The Board reviewed the updated expectations of the Stewardship Code and assessed their alignment with Justs purpose, long-term strategy
and sustainability commitments. Directors considered the benefits of continued signatory status, including enhanced transparency, investor
confidence and alignment with responsible investment principles. The Board also evaluated the resources required to meet reporting obligations
and maintain high standards of stewardship.
Outcome
The Board concluded that maintaining signatory status under the UK Stewardship Code supports Justs long-term sustainable success and
commitment to responsible business practices. It approved the submission of the final report to confirm continued adherence and requested
management to implement processes to ensure compliance with the latest requirements ahead of the revised UK Stewardship Code coming into
effect on 1 January 2026. The Board receives regular updates on stewardship activities and reporting obligations.
Strategic Priorities – Technology
S172 factor considered:
Background
The Board considered the Group’s technology strategy as a key enabler of long-term value creation and competitive advantage in Just’s core
markets. In doing so, the Board focused on the importance of modern, resilient systems that support sustainable growth and deliver improved
outcomes for customers, colleagues, shareholders and other stakeholders.
How the Board approached it
The Board reviewed the Group’s technology priorities, assessing how the programme aligns with Just’s strategic ambitions and the expectations
of its stakeholders. As part of this review, the Board took into consideration the business plan, customer expectations and needs, resource
requirements and operational impacts associated with the Group-wide transformation initiatives. Directors considered the importance of
colleague capability and recognised the value of targeted upskilling to ensure teams are equipped to adopt new systems and emerging
technologies, including artificial intelligence. The Board also assessed how enhancements to Group systems would improve customer journeys,
strengthen operational resilience, mitigate technology-related risks and maintain competitiveness across markets.
One major area of focus was the modernisation of technology used by the Retail business. The Board reviewed the transformation roadmap
designed to replace ageing systems, reduce operational risk and position the business to respond effectively to regulatory change and evolving
customer needs. This multi-year programme will remain an important focus area for the business throughout 2026 and beyond.
Outcome
The Board concluded that the technology strategy is aligned with the Group’s long-term sustainable growth objectives and will deliver clear
benefits for customers, colleagues and shareholders. Investment in modernising the Retail platform will create efficiencies, strengthen resilience
and enable more agile responses to market developments. For customers, the transformation is expected to enhance service quality through
more seamless and reliable digital journeys. For colleagues, improved systems and ongoing skills development will support greater productivity
and help maintain a competitive operating environment in line with industry standards.
Diversity, equity, inclusion
and belonging
The Board is committed to promoting
diversity, equity, inclusion and
belonging at Board and senior
management level and throughout the
Group. The Board’s Diversity, Equity,
Inclusion and Belonging (“DEIB”) Policy
sets out the Board’s approach to
diversity, including the composition of
the Board, its principal Committees and
the Group Executive Committee. The
policy was reviewed during the year
and remains aligned with the Group’s
broader DEIB strategy to strengthen
Just’s inclusive culture and sense
of belonging.
Progress against our DEIB strategy
and targets is supported by a range of
initiatives, outlined in the Colleagues
and culture report. The Group Chief
Executive Officer acts as Board
sponsor for DEIB.
As at 31 December 2025, the Board
met one of the three diversity targets
set out in the FCA Listing Rules but did
not meet the targets recommended by
the FTSE Women Leaders and Parker
Reviews. The Senior Independent
Director is female and, until 1 March
2025, one Non-Executive Director was
from a minority ethnic background.
Female representation on the Board fell
below 40% following the appointment
of a new Non-Executive Director on
1 August 2025.
Additional Non-Executive Director
recruitment was planned for the second
half of 2025 to restore gender balance
and improve ethnic diversity. However,
these plans were deferred following
the recommended cash offer from
BWS and remain on hold at the date of
this report. Future appointments will
continue to reflect the principles of
the Board’s DEIB Policy and strategy,
ensuring that diversity remains a
consideration in Board and senior
leadership recruitment.
Section 172(1) factors:
Business
relationships
Community
and environment
High standards
of conduct
Investors
Long
term
Colleagues
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Governance
Governance in operation continued
As a signatory to the Women in Finance Charter, we have set a target for 40% of our most senior population (Group Executive
Committee and their direct reports) to be female by the end of 2026. As at 31 December 2025, our gender diversity for this
population stood at 44%. As a signatory to the Race at Work Charter, we are committed to ensuring our workforce reflects
the ethnic composition of the broader UK population. We have set a target for more than 16% of our most senior population to
be ethnically diverse by the end of 2026. As at 31 December 2025, 13% of this population were ethnically diverse. We remain
committed to maintaining progress against these targets and embedding diversity, equity, inclusion and belonging across
the Group.
The tables below set out data about the gender and ethnicity of the Board and senior management as at 31 December 2025
(the Listing Rules reference date), in the format prescribed by the Listing Rules.
Gender diversity as at 31 December 2025
Number
of Board
members
Percentage of
the Board
(%)
Number
of senior
positions on
the Board
1
Number in
executive
management
2
Percentage
of executive
management
(%)
Men 5 62.5 3 8 80
Women 3 37.5 1 2 20
Other categories 0 0 0 0 0
Not specified/prefer not to say 0 0 0 0 0
Ethnic background as at 31 December 2025
White British or other White 8 100 4 9 90
Mixed/multiple Ethnic Groups 0 0 0 0 0
Asian/Asian British 0 0 0 1 10
Black/African/Caribbean/Black British 0 0 0 0 0
Other ethnic group including Arab 0 0 0 0 0
Not specified/prefer not to say 0 0 0 0 0
1 Senior positions on the Board, as defined by the Listing Rules, comprise the Chair, Senior Independent Director, Group Chief Executive Officer and Group Chief
Financial Officer.
2 Executive management, as defined by the Listing Rules and in line with the Code requirements, comprises members of the Group Executive Committee and
the Group Company Secretary. The number of males and females in senior management positions in accordance with the Companies Act 2006 definition
(includes Executive Directors of the Group’s subsidiary undertakings but excludes Directors of the Parent Company) was 12 (75%) and 4 (25%) respectively as at
31 December 2025.
As set out in the above table, 37.5% of the Board and 20% of executive management (as defined by the Listing Rules) were
female as at 31 December 2025. In addition, 10% of executive management were from an ethnic minority background. At the
same date, no Directors on the Board were from an ethnic minority background.
The data for this disclosure was provided voluntarily by Directors. Data relating to executive management and the wider
workforce is captured via the Company’s internal HR system on a voluntary basis. Recognising that gender identity can differ
from that assigned at birth, all colleagues are offered the opportunity to volunteer their gender identity on our HR system.
The Board has delegated responsibility to the Remuneration Committee to oversee gender and ethnicity pay gap data and
reporting. Justs median hourly gender pay gap decreased from 31.6% in April 2024 to 27.5% in April 2025 (mean hourly pay
gap is 26.3% and has decreased by 0.1%). Our median hourly ethnicity mean pay gap decreased from -14.7% in April 2024 to
-11.2% in April 2025, remaining in favour of our ethnically diverse colleagues (mean hourly pay gap of -2.3% remains the same
as last year). Further details can be found in the gender and ethnicity pay gap reports at www.justgroupplc.co.uk.
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Board performance review
In accordance with the Code, the Board conducts an annual performance review of its own performance, that of its principal
Committees and the contribution of individual Directors, to assess effectiveness and the quality of decision-making.
Following a recommendation from the Nomination and Governance Committee, a formal internal Board evaluation was not
undertaken in 2025. Conducting a review ahead of the proposed acquisition by BWS would have resulted in an assessment of
a Board composition expected to change significantly.
Should the acquisition not proceed, the Board will determine the most appropriate timing for an internal evaluation in 2026.
The next externally facilitated review remains scheduled for 2026 in line with the Company’s approach and the Code. The last
externally facilitated review was undertaken by Boardroom Review Limited in 2023.
The Nomination and Governance Committee monitored progress against the actions agreed from the 2024 internal Board
performance review. During 2025, actions requiring priority attention were progressed and, where appropriate, completed.
A small number of actions were deferred, primarily due to the recommended acquisition, as outlined in the table below.
Progress against 2024 review findings
Focus areas Actions taken during 2025
Information flow During 2025, the Board progressed enhancements to strengthen information flow and forward planning. A
comprehensive review of rolling forward agendas was completed for the Board and its principal Committees, ensuring
consistency and alignment. Rolling forward agendas are routinely updated, with close collaboration between the
Company Secretarial team and key stakeholders to maintain comprehensive planning and avoid gaps.
The Company Secretarial team also worked closely with senior leaders to ensure that information flows from
Committees to the Board in a timely and appropriate manner. Clear guidance has been provided to authors on content
and submission timelines, supporting effective decision-making and governance.
Board and Committee
management
The development of comprehensive guidelines for managing the Board and its principal Committees (including meeting
administration, attendance protocols, agenda alignment and Directors’ expectations) was initiated during 2025. In light
of the recommended acquisition by BWS and the anticipated changes to Board and Committee composition, the Board
considered it appropriate to defer finalising this work to ensure the guidelines are relevant for the post-transaction
governance framework.
Board and Committee
composition
During 2025, several changes were made to the composition of the Board and its principal Committees, and the Board
continues to be an appropriate size with a good range of expertise. Diversity remains an important consideration and
will be taken into account in future recruitment planning.
The Board continued to focus on succession planning. A paper on Executive succession planning was presented to
the Nomination and Governance Committee and is routinely discussed at the Group Executive Committee. A paper on
Non-Executive succession planning will be brought to the Nomination and Governance Committee once the post-
acquisition Board is confirmed.
Directors’ inductions
Upon appointment, each Director receives a comprehensive and tailored induction programme designed to ensure a smooth
transition and provide a comprehensive understanding of the Company’s purpose, vision, strategy, culture and expected behaviours.
The programme also covers the governance framework, sustainability strategy and the opportunities and challenges facing
the industry.
The induction is designed by the Group Company Secretary in consultation with the Chair and Group Chief Executive
Officer, taking into account the Director’s existing expertise, business priorities and any anticipated Board or Committee
responsibilities. It typically includes a combination of meetings with senior management and advisers, and access to key
documents such as past Board and Committee papers, minutes, financial and operational plans, and compliance and regulatory
information.
As part of the process, the Group Company Secretary briefs new Directors on Company policies, Board and Committee procedures,
and core governance practices, including Directors’ statutory duties and market abuse regulation requirements. A high-level
overview of the induction programme provided to Matt Saker following his appointment as a Director on 1 August 2025 is set out
in the table below.
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89
Governance
Governance in operation continued
Training and development
The Company is committed to
continuous development to ensure
Directors have the knowledge and
skills required to discharge their
responsibilities effectively. Training
needs are identified through the annual
Board skills assessment, performance
reviews and individual discussions with
the Chair. Directors may also request
additional briefings or one-to-one
sessions with senior management.
The Nomination and Governance
Committee approves an annual
training programme, with sessions
delivered throughout the year by
senior leaders and external experts.
These sessions cover regulatory
developments, strategic priorities,
emerging risks and technical matters
relevant to the Group’s business, and
include interactive presentations with
opportunities to ask questions to
deepen understanding.
In 2025, training topics included
the credit risk framework, failure
to prevent fraud, insurance risk,
investment operations and reporting,
longevity assumptions, social mobility
and a follow-up on developments in UK
corporate governance and associated
risk and control requirements.
Audit, risk and internal control
Preparation of the Annual Report
The Board is responsible for ensuring
that the Annual Report provides a
fair, balanced and understandable
assessment of the Group’s position
and prospects. It is satisfied that the
Annual Report contains the essential
information required for shareholders
to evaluate the Group’s performance,
business model and strategy. The
going concern statement is set out in
the Directors’ report and in note 1.1,
and the viability statement is on
page 63.
Assessing emerging
and principal risks
The Board determines the nature
and extent of risks it is willing to take
in achieving its strategic objectives
through its risk appetite framework.
During the year, the Directors
conducted a robust assessment of the
Group’s emerging and principal risks,
including those that could impact its
business model, future performance,
capital and liquidity. Details of
these risks and the processes for
identifying emerging risks are provided
in the section on principal risks
and uncertainties.
Risk management and internal
control systems
The Board, supported by the
Group Audit Committee and GRCC,
monitored the effectiveness of the
Group’s risk management and internal
control systems throughout the
year. These systems are designed to
manage, rather than eliminate, risk
and can only provide reasonable,
not absolute, assurance against
material misstatement or loss.
The Group Internal Audit function
provides independent assurance on
the adequacy and effectiveness of
controls, reporting its findings to the
Group Audit Committee throughout the
year. Further details are included in the
Group Audit Committee report.
Preparing for Provision
29: Effectiveness of
material controls
Provision 29 of the Code requires
a declaration on the effectiveness
of material controls for financial
years beginning on or after
1 January 2026. During 2025, the
Board and its Committees initiated
a readiness programme to ensure
compliance.
Non-Executive Director induction programme for Matt Saker
Areas covered Sessions by
Just’s purpose, strategy, culture and business model Chair
Group Chief Executive Officer
Managing Directors of each Business Unit
Financial performance and capital requirements Group Chief Financial Officer
Director of Actuarial
Risk management, internal controls, assurance, compliance
and regulatory developments
Group Chief Risk Officer
Director of Group Internal Audit
Senior Leaders in the Group Risk function
Investments, sustainability and net zero transition JRL and PLACL Investment Committees’ Chair
Group Capital Management & Investment Executive
Cyber security and operational resilience Group Chief Digital Information Officer
Chief Information Security Officer
Reinsurance Group Chief Actuary
Director of DB Pricing & Reinsurance
Remuneration and colleagues Remuneration Committee Chair
Group Chief People Officer
Corporate governance and Board operations Chair
Group Company Secretary
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90
Key actions include:
Defining the Group’s material
controls across financial,
operational, compliance and
reporting processes.
Mapping ownership and
assurance responsibilities to
strengthen accountability.
Enhancing documentation and
evidence to support future
Board attestations.
Engaging Group Internal Audit
and Risk functions to provide
independent assurance on design
and operating effectiveness.
Developing reporting templates
and governance processes for
annual review and sign-off.
The Board has also considered the
potential impact of the recommended
cash offer from BWS on governance and
control arrangements and will ensure
readiness plans remain appropriate for
the post-transaction structure.
Remuneration
The Remuneration Committee is
responsible for determining and
reviewing Just’s remuneration policy
and practices to ensure they remain
appropriate, relevant and strongly
aligned with the Companys purpose,
strategy and long-term success.
The Committee seeks to promote
long-term stewardship and to reward
individual contributions that support
the sustainable performance of the
Group.
The current Directors’ Remuneration
Policy (the “Policy”) was approved by
shareholders at the 2023 AGM with
over 95% of votes in favour and is
intended to apply for up to three years.
The full Policy is available in the 2022
Annual Report on the Just website. In
light of the recommended cash offer
from BWS, the updated Policy is not
included in this Annual Report. If the
acquisition has not completed in the
first half of 2026, the Policy will be
included in a Notice of General Meeting
for shareholder approval.
The Directors’ Remuneration report
explains how the principles of the Code
(clarity, simplicity, risk, predictability,
proportionality and alignment to
culture) are embedded in the current
Policy. In line with Provision 38 of the
Code, the Directors’ Remuneration
Report also sets out details of malus
and clawback provisions, including the
circumstances in which they apply, the
relevant time periods and the decision-
making processes. Further details
on the Remuneration Committee’s
activities and compliance with the
Code during 2025 can be found on
pages 106 to 120.
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91
Governance
Nomination and Governance Committee Report
to enhance decision-making, mitigate
the risk of groupthink and support
robust risk management.
As part of its skills and competency
review, the Committee evaluated the
Directors’ current attributes, as set
out in the skills and expertise matrix
on page 95. The Board includes
individuals with significant financial
services and actuarial experience,
which remains valuable in addressing
the complex matters facing the
business. The Committee also
considered the evolving needs of the
Board to support the Group’s growth
ambitions. A short-term priority to
appoint an additional independent
Non-Executive Director with relevant
risk management expertise was met,
through the appointment of Matt
Saker, as detailed later in this report.
The Committee determined that the
current mix of Executive and Non-
Executive Directors is appropriate,
ensuring the Board is not unduly
large and remains predominantly
independent. It was satisfied that
the Board collectively possesses the
experience, expertise, diversity and
cultural alignment required to set and
challenge the Group’s sustainable long-
term strategy and to understand the
business needs necessary to achieve
its growth objectives.
Role
The Nomination and Governance
Committee (the “Committee”) is
responsible for regularly reviewing the
structure, size and composition of the
Board and its Committees, and, where
appropriate, making recommendations
to the Board to ensure the orderly
succession of Executive and Non-
Executive Director appointments.
It oversees the refreshment of the
Board and its Committees, and seeks
to maintain an appropriate balance
of skills, knowledge, independence,
experience and diversity. In doing so,
the Committee considers the Group’s
strategic priorities, challenges and
opportunities, relevant corporate
governance standards, and guidance
on Board composition.
The Committee also monitors
compliance with the UK Corporate
Governance Code 2024 (the
“Code”), tracks emerging trends and
consultations on corporate governance
matters, and assesses their potential
impact on the Group’s arrangements.
Where necessary, it recommends
changes to the Board, including
updates to the Group’s governance
framework. In addition, the Committee
oversees the induction, training and
ongoing professional development of
the Group’s Directors.
The Committee operates within
parameters set by the Board and in
accordance with its terms of reference,
which are reviewed annually and
are available on Just’s website at
www.justgroupplc.co.uk/about-us/
governance.
Review of the year
The Committee held three scheduled
meetings during the year and
approved additional matters via written
resolutions. Standing invitations were
extended to the Group Chief Executive
Officer and Group Chief People Officer,
with other senior executives and
managers attending as required to
present on matters within their areas
of responsibility.
Throughout 2025, the Committee
maintained a strong focus on ensuring
effective leadership at Just, aligned
with the skills, knowledge, experience
and diversity needed to support the
Group’s growth ambitions.
Board leadership
Composition
The Committee continued to assess
the composition, skills, experience
and diversity of the Board throughout
the year. It considered whether the
Board reflects a diverse mix of skills,
knowledge, expertise and backgrounds
The Committee remains
committed to supporting robust
governance and ensuring
continuity of leadership through
this transitional year.
JOHN HASTINGS-BASS
Chair, Nomination and Governance Committee
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92
To maintain relevant skills and
knowledge, the Committee reviews
Directors’ training needs regularly.
A comprehensive training programme
is in place, as outlined in the
Governance in Operation report.
Board and committee changes
On 1 August 2025, Matt Saker was
appointed as an independent Non-
Executive Director and assumed the
role of Chair of the Group Risk and
Compliance Committee (“GRCC”). He
also joined the Group Audit Committee
and the Audit and Investment
Committees of the life companies on
appointment. Matt brings extensive
risk management expertise and deep
experience in financial services,
making him well placed to lead the
GRCC and contribute effectively to the
Board’s oversight responsibilities.
The Committee led the recruitment
process for Matt’s appointment, with a
summary of the process provided on
the final page of this report. A detailed
role specification was agreed, and
the Board’s commitment to attracting
diverse talent was a key consideration
throughout the search. To facilitate the
process, Russell Reynolds Associates
(“RRA”), an external search consultancy
with no connection to the Company or
any Director, was engaged.
RRA adheres to the voluntary code of
conduct promoting gender diversity and
best practice in search assignments.
Michelle Cracknell was appointed as
a member of the Audit Committees
of the Group and its life companies
on 31 January 2025. The Committee
was satisfied that Michelle brings
relevant experience and insight, and
her contribution over the year has
made a valuable addition to the Audit
Committees’ deliberations.
Finally, Kalpana Shah resigned as an
independent Non-Executive Director on
1 March 2025, after serving four years
on the Board.
Conflicts of interest
Each Director is required to disclose any
actual or potential conflict of interest,
as defined by law, for consideration and
approval by the Board. This process is
supported by an annual authorisation
exercise, during which the Committee
reviews the Directors’ conflicts of
interest register and seeks confirmation
from each Director of any changes or
updates to their position.
Independence
The Committee assessed the
independence of the Non-Executive
Directors against the criteria set out
in the Code, taking into account any
disclosed conflicts of interest.
It concluded that more than half of
the Board (excluding the Chair) meet
the independence requirements of the
Code and continue to demonstrate
independence in both character and
judgement. The current Non-Executive
Directors that were considered to
be independent during the year are
identified on pages 72 to 75.
To further support independence, the
Committee ensures that the Chair
meets individually and collectively
with the Non-Executive Directors
throughout the year, without Executive
Directors present.
Time commitments
The expected time commitment
of the Non-Executive Directors is
agreed and set out in their letters of
appointment, with recognition of the
need for availability in exceptional
circumstances. The Committee
supports the Board by ensuring that
the Directors have sufficient time to
meet their obligations. Any additional
external appointments may only be
accepted with prior Board approval,
and Non-Executive Directors are
expected to avoid holding an excessive
number of external roles.
Composition
MEMBERS
John Hastings-Bass
Chair
Michelle Cracknell
Independent Non-Executive Director
Mary Phibbs FCA
Senior Independent Director
There has been no change in
membership during the year.
Key highlights in 2025
Reviewed Board composition, independence and time commitments.
Led the search for a Non-Executive Director to also serve as Chair of the
Group Risk and Compliance Committee.
Monitored progress of actions from the 2024 Board and Committee
performance review.
Reviewed the Board Diversity, Equity, Inclusion and Belonging Policy.
Recommended the re-election of Directors.
Considered succession plans and contingency arrangements for Directors
and senior management.
Agreed Board training requirements and schedule.
Assessed compliance with the UK Corporate Governance Code 2024.
Provided oversight of activities to monitor and develop Just’s culture.
Committee meeting attendance can
be found on P83.
Biographies of Committee
members can be found on P72 to 73.
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93
Governance
During the year, the Committee
reviewed each Non-Executive
Director’s time commitments and
was satisfied that they continued to
have sufficient availability to perform
their duties effectively. It reported
to the Board that the Non-Executive
Directors devoted the necessary time
to discharge their responsibilities and
support the long-term sustainable
success of Just. Details of other
directorships held by Non-Executive
Directors are provided in their
biographies, and no Director serves on
the board of any FTSE 100 company.
Succession planning
Board succession
The Committee continued to oversee
succession planning for the Board
in 2025, fulfilling its responsibility
to proactively plan for an orderly
succession of Directors to ensure
continuity and the retention of relevant
skills, knowledge and expertise. It
reviewed the current tenure of Non-
Executive Directors and was satisfied
that no immediate action was required.
As part of this review, the Committee
considered contingency arrangements
to safeguard the smooth operation of
the Board and its Committees in the
event of any unplanned changes.
Senior management succession
The Committee regularly reviews
succession plans for the Group
Executive Committee and Group
Company Secretary to ensure they
remain robust and aligned with
Just’s strategic objectives. During
the year, the Committee identified
immediate emergency successors
for critical roles to mitigate risk and
confirmed candidates with longer-
term development trajectories. It
was satisfied that these plans are
comprehensive and resilient.
Diversity, equity, inclusion and
belonging
The Board’s strategy reinforces Justs
commitment to advancing all aspects
of diversity, equity, inclusion and
belonging (“DEIB”), with a pledge to
embed DEIB at the heart of Justs
culture. The Board DEIB Policy
(the “Policy”) was reviewed by the
Committee during the year. It was
concluded that no changes were
required, and the Policy remains
aligned with the Group’s DEIB strategy.
The Committee recommended, and
the Board subsequently approved, the
continued adoption of the Policy.
As at 31 December 2025, the Board
met one of the three diversity targets
set out in FCA Listing Rule 6.6.6 (9),
with a female Senior Independent
Director. Overall, 37.5% of the Board
and 20% of executive management
(as defined under the FCA Listing
Rules) were female, while 10% of
executive management came from an
ethnic minority background. The Board
does not currently include a director
from an ethnic minority background.
Additional Non-Executive Director
recruitment was scheduled for the
second half of 2025 to improve ethnic
minority representation and support
progress toward meeting the remaining
FCA diversity targets. However,
these plans were delayed due to the
recommended offer from BWS and
remain on hold at the date of this report.
The Committee fully supports Justs
commitment to all aspects of diversity,
including gender, ethnicity, sexuality,
neurodiversity and disability. It
welcomes the progress made on
gender and ethnic diversity as a
signatory to the Women in Finance
Charter and Race at Work Charter.
Board and committee
effectiveness
In 2024, the Committee oversaw a
comprehensive, internally facilitated
performance review of the Board, its
principal Committees and individual
Directors. It considered and approved
the proposed questionnaires and
timeline for the exercise. The findings
were discussed in detail, with
feedback provided by the Chair on
individual Director performance and
by the Senior Independent Director
on her review of the Chair. Various
recommendations were subsequently
approved by the Board and progress
against these actions was monitored
by the Committee during 2025. Further
details on the outcomes of the actions
can be found in the Governance in
Operation report.
The Committee agreed not to complete
a formal 2025 Board evaluation to
ensure the process remains meaningful
and proportionate. Conducting a
review ahead of the proposed BWS
acquisition would have resulted in an
assessment of a Board composition
that is expected to change significantly.
This avoids unnecessary duplication
and ensures that the evaluation will
reflect the post-transaction structure,
providing more relevant insights and
supporting effective governance in the
new ownership context. Should the
acquisition of the Group by BWS not
proceed, consideration will be given to
the most appropriate time to hold an
evaluation in 2026.
Director re-election
The Committee has reviewed Directors’
tenure, independence and the overall
balance of skills, knowledge and
experience on the Board, alongside
the requirements of the FCA Listing
Rules. It concluded that the current
composition of the Board remains in
the best interests of stakeholders
and that the Non-Executive Directors
continue to provide appropriate
challenge and act independently.
Consequently, all current Directors will
stand for election or re-election at the
Company’s Annual General Meeting in
2026, subject to any changes arising
from the proposed BWS acquisition.
Culture
The Committee reviewed updates on
culture, noting progress in embedding
new behaviours, driving high
performance and fostering belonging
during 2025. It considered the metrics
used to monitor culture and discussed
plans for 2026 focused on change,
growth and opportunity. An overview
of the Board’s role in overseeing and
embedding Just’s culture is included in
the Governance in Operation report.
Priorities for 2026
An important priority will be to ensure
a smooth induction process for new
Directors to support the transition
of the BWS acquisition subject to
completion. The Committee will
also focus on adapting the Board’s
governance and oversight framework
to reflect the change in ownership and
ensure it remains robust and effective.
On behalf of the Nomination and
Governance Committee.
John Hastings-Bass
Chair
26 February 2026
Nomination and Governance Committee Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
94
Core skills
Secondary skills
John
Hastings-Bass
Jim
Brown
Michelle
Cracknell
Mary
Kerrigan
Mary
Phibbs Fca
Matt
Saker
Sectoral Experience
Insurance/Financial Services
Pensions
Equity Release
Functional Expertise
Actuarial
Customer Experience
Digital/Fintech
Finance/Audit/Accounting
Mergers and Acquisition
Remuneration
Risk Management
Sustainability
Other
Financial Services Regulation
Listed Board Experience
Board skills and expertise to support long-term success
The skills and expertise matrix below sets out a high level of skills and experience that the Non-Executive Directors have
assimilated outside of their Board role at Just. The collective position is enhanced by the innate differences in approach and
thinking styles, which results from the diverse background and experience of each individual as set out in their biographies on
pages 72 to 74.
STAGE 1
Confirm objective of
the process and role
specification
STAGE 2
Engage an external
recruitment firm and
set out process
STAGE 3
Assess how the
specification can be
met through a longlist
STAGE 4
Review technical and
cultural fit to agree a
shortlist
STAGE 5
Identify the preferred
candidate to
recommend to the
Board
Board recruitment and succession process
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
95
Governance
Group Audit Committee Report
The external auditor for the Group,
PricewaterhouseCoopers LLP (“PwC”),
was present at all meetings throughout
the year.
The Committee routinely allocated
private time to meet with the Group
Chief Financial Officer, the Director of
Group Internal Audit, and the external
auditor, without the presence of
executive management, allowing for
confidential discussions.
Review of the year
Seven scheduled meetings were
convened during 2025.
Throughout the year, managements
subject matter experts updated the
Committee on several important topics.
These included major judgements and
assumptions underpinning the financial
results e.g longevity assumptions;
finance transformation activities
undertaken in support of enhancing
and accelerating reporting processes;
the structure and reporting procedures
within Justs Investment Operations;
and the applicability of new risk
management and internal controls
disclosures requirements starting with
the 2026 year-end reporting cycle
under provision 29 of the Code.
Role
The Group Audit Committee (the
“Committee”) is responsible for
assisting the Board in discharging
its responsibility for oversight of
the Group’s financial and solvency
reporting, and the effectiveness of the
Group’s systems of internal controls
and other related activities.
The Committee is also responsible
for the oversight of the work and
effectiveness of the Group Internal
Audit function and the external auditor.
The Committee collaborates closely
with other Committees, particularly the
Group Risk and Compliance Committee
(“GRCC”), and the Committee Chairs
co-operate closely together. Notably,
the Chair of the Committee also serves
as a member of the GRCC, thereby
ensuring that the Audit Committee’s
agenda prioritises higher risk areas and
that findings from internal and external
audits are leveraged to inform the work
of the GRCC.
The full responsibilities of the
Committee are set out in the terms
of reference, which are reviewed
annually and can be found at
www.justgroupplc.co.uk.
Committee membership
The Committee currently comprises
four independent Non-Executive
Directors, following the resignation
of Kalpana Shah on 1 March 2025
and the appointment of Michelle
Cracknell and Matt Saker as members
on 31 January and 1 August 2025
respectively. The members collectively
contribute a diverse spectrum of
financial and commercial expertise that
is essential for meeting the Committee’s
responsibilities, including specialised
knowledge in life insurance accounting
and relevant competences pertinent
to the sectors in which the Group
operates. The Board is satisfied that
the Committee Chair holds recent and
relevant financial experience, consistent
with the requirements set out in the
2024 UK Corporate Governance
Code (the “Code”). She is a Chartered
Accountant and Fellow of the ICAEW.
In addition to the Committee members,
the Executive Directors of the Board
attended the meetings together with
members of the senior leadership
team who presented reports within
their respective areas of responsibility.
Other Non-Executive Directors of the
Group and Life Company Boards were
invited to participate and contribute
to the discussions and debates during
the year.
I am pleased to present my
report on behalf of the Group
Audit Committee for the year
ended 31 December 2025.
This report outlines the main
activities and areas of focus
during the year.
MARY PHIBBS FCA
Chair, Group Audit Committee
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
96
The Committee considers the quality
of papers and effectiveness of its
discussions as a standing item at the
end of each meeting and through
debriefs with senior management. The
Committee assesses its compliance
with its terms of reference annually.
Furthermore, the Committee reviews
its effectiveness annually. However,
the 2025 review was deferred to
prioritise the BWS transaction and will
be undertaken in 2026.
Areas of focus
The Committee follows an annual
rolling forward agenda that includes
standing items considered over
the course of the year, as well
as specific matters requiring the
Committee’s attention.
Key areas of focus during the year
for the Committee included the
following matters.
Financial reporting
Reviewed the areas of significant
estimate and judgement relevant to the
Group’s financial statements.
Reviewed the Group’s IFRS and Solvency
II external reporting including the non-
financial and climate-related disclosures
within the Annual Report.
Internal controls
Reviewed reports on the internal control
environment and progress towards
compliance with the forthcoming
requirements on reporting on all
material controls in the 2026 Annual
Report as part of the 2024 Code.
Regulatory compliance
Reviewed the Matching Adjustment
and considered the requirements under
PS10/24 including consideration of
Fundamental Spreads and adjustments
considered necessary to reflect the
compensation for the risks retained by
the Group.
Valuation assumptions
Reviewed the assumptions critical
to assessing the valuation of assets
and liabilities, in particular insurance
and contract liabilities and lifetime
mortgages and any significant
judgements associated with valuation
of other investments.
Actuarial and Audit review
Reviewed reports from the external
auditor on the outcomes of their half-
year review and financial year-end audit.
Considered reports from the Group
Chief Actuary and Director of Group
Internal Audit.
Going concern
Reviewed documentation prepared in
support of the going concern basis and
longer-term viability assessment.
After thorough assessment and
consideration of all relevant matters, the
Committee recommended to the Board
that the judgements and assumptions
relevant to items reported within the
financial statements are appropriate
and that the Group Annual Report is
fair, balanced and understandable, and
provides the necessary information
for shareholders to assess the Group’s
position, prospects, business model
and strategy.
Composition
MEMBERS
Mary Phibbs FCA
Chair
Michelle Cracknell
Independent Non-Executive Director
Mary Kerrigan
Independent Non-Executive Director
Matt Saker
Independent Non-Executive Director
Kalpana Shah resigned as a member of
the Committee on 1 March 2025.
Michelle Cracknell was appointed
as a member of the Committee on
31 January 2025, followed by Matt
Saker who was appointed as a member
of the Committee on 1 August 2025.
Committee meeting attendance
can be found on P83.
Biographies of Committee
members can be found on P73-74.
Key highlights in 2025
External Reporting: Reviewed IFRS, Solvency II, and Climate-related
disclosures.
Going Concern: Evaluated support for ongoing viability of the Group.
Valuation Assumptions: Reviewed key assumptions for asset and liability
valuation, focusing on insurance liabilities and mortgages.
Internal Controls: Examined the control environment and progress
towards 2026 reporting requirements.
Regulatory Compliance: Assessed Matching Adjustment and PS10/24
compliance, including risk compensation, and compliance with appropriate
accounting and listing rules.
Actuarial and Audit Review: Considered reports from the Chief Actuary,
Group Internal Audit and the External Auditor, and reviewed effectiveness
of external audit and receiving other external reports.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
97
Governance
Review of significant financial reporting judgements
The key areas of financial reporting judgements considered by the Committee in relation to the 31 December 2025 Group
Annual Report are set out below. Judgements made regarding the Group’s application of IFRS 17 made on initial adoption
continue to be applied, most notably regarding the approach to determination of discount rates, the calibration of the risk
adjustment and weighting of coverage units as described on page 143. Further details on the significant judgements and
estimates are included in note 1.3 of the financial statements.
Significant areas of judgement and how these were assessed by the Committee
Longevity
assumptions used in
the measurement of
LTMs and insurance
contracts
The longevity assumptions regarding the Group’s Retirement Income and LTM customers are key assumptions used
in valuing these contracts.
As explained in notes 16(e) and 22(b)changes to assumptions regarding mortality include adoption of a judgement-
led mortality improvements model and significant changes to the PrognoSys and Care bases.
The Committee considered management’s assessment of the latest mortality trends, including judgements into the
expected longer-term impacts on mortality from the effects of drivers of mortality change. The Committee agreed
with managements recommendation and approved the proposed changes to demographic assumptions.
Economic
assumptions used in
the measurement of
insurance contracts
As explained in notes 16(e) and 22(b):
changes to yield curves used to discount insurance contract cash flows reflect an assessment of the latest trend
analysis of defaults and current spreads in determining the allowance for both expected and unexpected credit
risk; and
a short-term allowance for future expenses reflect the latest expense forecast and allocation model, and the
impact of increased in-housing of investments.
During the year as part of the review of assumptions, an update was made to the commutation assumption for late
retirement of deferred DB scheme members.
The Committee reviewed the analysis of economic assumptions including those relating to credit risk and
expectations regarding future expenses. The Committee approved the proposals to the basis for maintenance and
investment expenses for in-force business.
Selection of valuation
approach for financial
instruments in the
absence of an active
market
Where the Group concludes that there is no active market for an investment, judgement is applied in selecting an
appropriate valuation technique.
As explained in note 16(e), the Group applies a variant of the Black-Scholes option pricing formula with real world
assumptions to measure the No-Negative Equity Guarantee (“NNEG”) included in LTM contracts.
The Committee is satisfied that the Black-Scholes variant applied by the Group continues to be the most appropriate
valuation model for determining the value of the NNEG.
The Committee noted that management have performed independent price verification of illiquid assets comparing
prices provided by asset managers and third-party vendors to those determined internally using its own
methodologies, models, and key assumptions. Any differences outside the risk-based tolerance were investigated
to identify the reasons, and the results shared with the Asset Valuation Committee, a subcommittee of the Asset
Liability Committee, which supported the Committee in reaching its conclusion that the fair values of the investments
included in the financial statements are appropriate.
Property assumptions
used to value LTMs
The expected shortfall on redemption of LTMs in respect of the NNEG is determined using assumptions regarding
future house price growth and volatility. During the year a revision to the voluntary redemption basis was made.
The Committee reviewed management’s assessment of recent property price trends and agreed with management’s
conclusion that there has been no clear indication of changes to longer-term expectations and as such it is
appropriate that the assumptions for property price volatility and future house price growth should remain
unchanged from the 2024 year end. The Committee approved the change to the voluntary redemption basis.
Matching Adjustment
in the valuation of
insurance contracts
within the Solvency ii
balance sheet
The Matching Adjustment allows the Group to recognise a prudent view of expected future return on assets backing
liabilities in the Solvency II balance sheet. The Group is required to comply with the requirements of the Prudent
Person Principle (“PPP”) and other requirements as laid out in PS10/24, which is to include appropriate adjustments
for credit risk via Fundamental Spread.
In accordance with the Matching Adjustment Attestation Policy, the Committee reviewed the Matching Adjustment
and considered the requirements under PS10/24 including Fundamental Spreads and any adjustments necessary to
reflect compensation for the risks retained by the Group.
Group Audit Committee Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
98
Going concern
As part of its assessment of going
concern and longer-term viability
for December 2025, the Committee
considered the Group business plan
approved by the Board in November
which includes alternative scenarios
in addition to the core central plan. In
addition, the Committee considered
the Group’s liquidity and capital
position and any uncertainties which
may impact the Group. Further
information on the assessment can
be found in note 1.1.
Regulatory reporting oversight
Together with oversight of the
Group’s Solvency Financial Condition
Report (“SFCR”), the Committee also
received regular updates relating to
the ongoing publication of supervisory
statements by the PRA that set out
its expectations for certain aspects of
prudential regulation.
Finance transformation
During the year, the Committee
received reports on progress against
key milestones in the Group’s Finance
Transformation Programme. The
Committee provided oversight on
various workstreams, including
activities aimed at accelerating the
reporting Working Day timetable and
enhancing the end-to-end reporting
process, systems modernisation
initiatives and Investment Operations
and Reporting transformation,
which together have been designed
to enhance controls and create a
scalable Finance function that delivers
increased value for the business.
External audit
Appointment
The Company’s external auditor is
PwC. PwC was formally appointed
as the Company’s external auditor
by shareholders in 2020. The current
lead audit engagement partner is
Philip Watson.
The Committee is responsible for
recommending to the Board the
appointment, reappointment and
removal of the external auditor, taking
into consideration independence,
effectiveness, lead partner rotation
and any other relevant factors, and
oversees the tender process for
new appointments.
The Committee is satisfied that
throughout the year, the independence
and objectivity of the external auditor
and the professional scepticism and
effectiveness of the audit process was
safeguarded. Based on the Committee’s
recommendation, in the normal course
of business the Committee would be
proposing that PwC be reappointed at
the 2026 AGM. However, in light of the
proposed acquisition by BWS, which
currently engages a different audit firm,
PwC’s reappointment may be subject
to change.
The Committee confirms it has
complied with The Statutory Audit
Services for Large Companies
Market Investigation (Mandatory
Use of Competitive Process and
Audit Committee Responsibilities)
Order 2014, published by the
Competition and Markets Authority
on 26 September 2014. There are no
contractual obligations restricting the
Group’s choice of external auditor.
Oversight
In 2025 and to date in 2026,
the Committee:
reviewed the 2025 audit plan and
agreed the terms of engagement;
reviewed the effectiveness of the
external audit process;
reviewed the external auditor’s
reports including how the
significant risks were addressed;
reviewed findings from their audit
work, in particular conclusions
regarding significant judgements
reported within the financial
statements;
held private meetings with
the lead audit engagement
partner without management
present, allowing for confidential
discussions and open dialogue.
Additionally, private meetings
were regularly held between the
lead audit engagement partner
and the Chair of the Committee;
reviewed the recommendations
made by the external auditor in
their internal control report and
considered the adequacy of
management’s response; and
reviewed the Group’s policy on
using the external auditor for
non-audit services and assessed
proposed non-audit service
engagements against compliance
with the policy.
The Committee considered the quality
and effectiveness of the external audit
process, which relies on accurately
identifying and assessing key audit risks
at the beginning of the audit cycle, as
set out in the audit plan. In performing
this assessment, the Committee:
considered whether any
adjustments were required to be
made to the audit plan, including the
identification of significant risks;
reviewed reports from the external
auditor regarding how the audit
addressed the significant risks
(see page 98); and
considered the quality of reports
submitted to the Committee,
including evidence of the level
of challenge regarding areas of
significant judgement (see page 98)
applied by the external auditor.
The Committee evaluated the
effectiveness of the audit process
based on PwC’s interim and year
end reports and feedback received
from management. For the 2025
reporting period, the Committee was
satisfied with the focus on audit risks
and deemed the performance of the
external audit process to be of a
high quality.
Safeguarding independence and
non-audit services
The independence of the external
auditor is key to providing an objective
opinion on the accuracy and fairness
of financial statements. Auditor
independence and objectivity are
safeguarded through various control
measures, such as limiting the type
and amount of non-audit services
performed by the external auditor
and rotating partners at least every
five years.
The Group has an established policy
regarding the provision of non-audit
services by our external auditor. All
non-audit services rendered by the
external auditor are subject to review
and approval by the Committee.
This policy ensures that the Group
leverages the accumulated knowledge
and experience of its external
auditor while maintaining objectivity
and independence.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
99
Governance
In concluding the appropriateness of
the use of the external auditor for non-
audit services the Committee assessed
the following:
independence and objectivity of
the external auditor, based on
their safeguarding procedures;
level, nature and extent of non-
audit services provided by the
external auditor;
suitability of the external audit firm
for the non-audit services; and
fees charged for non-audit
services, both individually and
in aggregate.
During the year, the value of audit
services to the Group was £2.7m
(2024: £2.6m). The value of non-audit
services for the year amounted to
£0.9m (2024: £0.9m), which related
to the annual audit of the SFCR, the
interim review of the Group’s half-year
report, and, in the current year, review
of ESG methodology.
The ratio of non-audit services to
audit services fees was 1:3.0. These
services are closely related to the
work performed by the external auditor
of the Group and the Committee
determined that these services do
not impact the independence of the
external auditor.
As part of assessing the objectivity
and independence of the external
auditor, the Committee reviewed
written confirmation that PwC has
verified their compliance with all
UK regulatory and professional
requirements. Additionally, PwC has
confirmed that their independence is
not compromised by the non-audit
engagements undertaken during
the year, the level of non-audit fees
charged, or any other factors.
The non-audit services provided
reflects the external auditor’s
comprehensive knowledge and
understanding of the Group.
The Group has also appointed other
accountancy firms to provide specific
non-audit services related to internal
audit, controls, governance, tax and
regulatory advice.
An analysis of auditor remuneration is
detailed in note 3 to the consolidated
financial statements.
The Committee has approved
PwC’s remuneration and terms of
engagement for 2025 and remains
satisfied with the audit quality,
affirming that PwC continues to be
independent and objective.
Risk management and
internal control
The Committee is responsible for
reviewing the system of internal
financial controls and internal control
and risk management systems that
identify, assess, manage and monitor
risks. In executing this responsibility,
the Group employs a three lines of
defence model.
The first line of defence consists of
line management, who design and
operate the controls over the business
operations. The second line includes
functions such as Risk Management
and Group Compliance. These
functions, together with the Chief
Actuarys team oversee the first line,
ensuring that the systems of internal
controls are sufficient and appropriately
implemented. They also measure and
report on risk to the GRCC, considering
the adequacy of these controls. The
third line comprises Group Internal
Audit, which reports to the Committee
and provides independent assurance
to the Board and its Committees that
both the first and second lines are
operating effectively.
The Group’s internal control and risk
management systems comprise the
following key features:
clear and detailed matters
reserved for the Board and
terms of reference for each of
its principal Committees;
a clear organisational structure,
with documented delegation
of authority from the Board to
senior management;
a Group Risk policy framework,
which sets out risk management
and control standards for the
Group’s operations;
defined procedures for the
approval of major transactions
and capital allocation;
a Group Internal Audit function
that provides independent and
objective assurance on the
effectiveness of the Group’s risk
management, governance and
internal control processes; and
transparency, accountability and
clear reporting.
The Group has specific internal
mechanisms that govern the financial
reporting process and the disclosure
controls and procedures around the
approval of the Group’s financial
statements. The results of the financial
disclosure process are reported to the
Committee to provide assurance that
the Annual Report is fair, balanced,
and understandable, including the
opportunity to challenge members of
management and the external auditor
on the robustness of those processes.
It is the view of the Committee that the
Group’s system of risk management
and internal controls is appropriate to
the Group’s needs.
Internal audit
Group Internal Audit is an internal
function that provides independent
and objective assurance to the
Committee that the Group’s risk
management, governance and internal
control processes are operating
effectively. The purpose, scope and
authority of Internal Audit is defined
in its Charter, which is reviewed and
approved each year by the Committee
and published on the Group’s website.
The function, headed by the Director
of Group Internal Audit, reports to
the Committee and is made up of
employees with significant internal
audit experience, supported with
external third-party specialist expertise
when required.
Internal audit plan
The Committee annually reviews and
approves the Internal Audit Plan, which
is risk-based and takes an independent
view of the Group’s risk profile,
control environment, and assurance
arrangements. The Internal Audit Plan
is kept under continuous review and
any proposed changes are discussed
with and, if thought appropriate,
approved by the Committee. The
Committee was satisfied with the
progress made on the Internal Audit
Plan during the year.
The Director of Group Internal Audit
presents quarterly reports to the
Committee detailing recent audit
activities. These reports may include
further information on specific topics,
either requested by the Committee
or considered important by the
Director, as well as the summary
of the outcomes of all audits and
progress updates on the Internal
Audit Plan and of management audit
actions implementation.
Group Audit Committee Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
100
The Committee consistently reviews
and assesses the scope, detail,
and effectiveness of Group Internal
Audit’s work.
The Committee regularly receives
reports from Group Internal Audit
concerning the resource requirements
of its function and monitors steps
and contingency plans to ensure
it is adequately resourced and
equipped with the necessary skills
and experience to perform its role
effectively. During the year, the Director
of Group Internal Audit presented the
Committee with a summary of the new
Global Internal Audit Standards and the
UK Internal Audit Code which became
effective in January 2025 and are fully
complied with.
During the year, the Committee held
private discussions with the Director
of Group Internal Audit. Additionally,
the Committee Chair frequently meets
with the Director of Group Internal
Audit outside of the formal Committee
meetings. The Chair is responsible for
setting and appraising their objectives
and performance, with input from the
Group Chief Executive Officer.
Activities carried out during
the year
In 2025, the Committee:
continued to oversee the Group
Internal Audit function with
the Director of Group Internal
Audit reporting directly to the
Committee Chair;
reviewed and approved the
Group Internal Audit strategy,
the roadmap for strategy
implementation, and its
functional objectives and KPIs;
approved the Internal Audit Plan
and reviewed progress against the
plan, ensuring alignment to the
key risks of the business;
reviewed results from audits
performed, including any audit
findings that required significant
improvement and related
action plans;
monitored progress against open
audit management actions;
reviewed and approved the Just
Group Internal Audit Independence
and Objectivity Policy;
reviewed and approved the
Internal Audit Charter; and
conducted an assessment of the
Group Internal Audit function.
Internal audit effectiveness
The Committee determined that
the Group Internal Audit function
continues to be effective, delivering an
appropriate level of assurance through
its programme of work.
The Group Internal Audit function
continues to comply with the
International Professional Practices
Framework (“IPPF”) that provides
authoritative guidance promulgated
by the Institute of Internal Auditors
(“IIA”). The Committee oversaw the
appointment of an independent firm
who performed an External Quality
Assessment (“EQA”) in May 2023.
During the year, the Committee
oversaw closure of observations raised.
Whistleblowing
The Group has a whistleblowing
framework that is designed to
enable colleagues to raise concerns
confidentially about conduct they
consider contrary to the Group’s
standards such as unsafe or
unethical practices. Any concerns
can be reported directly to the Group
Company Secretary or by contacting
an external confidential dedicated
telephone hotline or via a secure web
portal. The concern can be raised
anonymously. The Committee receives
regular updates on any concerns
identified and, where appropriate, what
action has been taken to address the
issues raised.
The Chair of the Committee is the
Group’s whistleblowing champion
and is responsible for ensuring
and overseeing the integrity,
independence, autonomy and
effectiveness of the Group’s policies
and procedures on whistleblowing
including the Just Whistleblowing
Policy, which is reviewed and approved
by the Committee annually.
On behalf of the Group Audit
Committee
Mary Phibbs FCA
Chair, Group Audit Committee
26 February 2026
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
101
Governance
Group Risk and Compliance Committee Report
The Committee operates under
an annual rolling forward agenda,
which includes a range of standing
items alongside matters requiring its
attention during the year. At each
scheduled meeting, the Group Chief
Risk Officer provides a comprehensive
report offering a high-level view
of Just’s overall risk position and
highlighting key developments for the
Committee’s consideration.
Areas of focus
This section summarises the
Committee’s significant activities
during the year, highlighting the main
areas of focus, principal matters
reviewed, and actions taken to ensure
effective oversight of risk management
and regulatory compliance.
Risk oversight and monitoring
The Committee reviewed detailed
reports on Justs overall risk position
relative to its risk appetite together
with a forward-looking assessment
of the current risks facing the Group.
These updates were supplemented by
standalone reports on the drivers of
individual risks and actions taken to
mitigate them.
Role
The Group Risk and Compliance
Committee (the “Committee”)
provides robust oversight and
challenge to ensure the ongoing
appropriateness and effectiveness of
Just’s risk management framework
and risk strategy. It monitors principal
and emerging risks across the
business and oversees regulatory
compliance matters.
The Committee considers these
matters from the perspective of
the Company and its subsidiaries,
including its life companies, and works
closely with other Board Committees,
particularly the Audit and Investment
Committees, to promote a strong
understanding of interconnected
issues and ensure efficient
communication, supported by
cross-membership.
The Committee operates within
parameters set by the Board and in
accordance with its terms of reference,
which are reviewed annually and
are available on Just’s website at
www.justgroupplc.co.uk/about-us/
governance.
Review of the year
The Committee held six scheduled
meetings during 2025, supported
by additional meetings to consider
changes to risk appetite, investment
risk matters, significant transactions,
and other material risk decisions
within its remit.
The Chair of the Boards of Just’s
life companies was invited to
attend meetings and contributed to
discussions at the Chair’s request.
Standing invitations were extended
to the Group Chief Executive Officer,
Group Chief Financial Officer, Group
Chief Risk Officer, and the Director
of Group Internal Audit. Other senior
executives and managers attended as
required to present on matters within
their areas of responsibility.
The Committee Chair engaged
regularly with the Group Chief Risk
Officer to ensure that all significant
areas of risk were considered and that
risk management remained embedded
across the business.
Safeguarding the Group’s
resilience and maintaining
strong oversight of the risk
environment remained
fundamental to the Committee’s
work, supported by clear
challenge and a continued focus
on effective governance.
MATT SAKER
Chair, Group Risk and Compliance Committee
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
102
The Committee reviewed and
recommended for Board approval
Just’s Own Risk and Solvency
Assessment (“ORSA”) together with the
ORSA Policy. It also provided oversight
of developments to the Internal Model
and associated validation work.
Financial resilience
Enhancements to stress and scenario
testing were overseen by the
Committee and it reviewed outcomes
of tests undertaken during the year.
The Committee considered the
continued appropriateness of risk
appetites and limits, and assessed
the risks inherent in the proposed
business plan.
The Committee reviewed and
recommended for Board approval
Just’s Stress and Scenario Testing
Framework, Recovery Plan and Run-
Off Plan. It also recommended changes
to various risk appetites and limits,
which were subsequently approved by
the Board.
Operational resilience,
technology and cyber risks
Developments in Just’s technology
infrastructure and information security,
including cyber risk management, were
closely monitored, with a particular
focus on the management of data risks
and modernisation of technology. The
Committee also provided oversight
of operational resilience initiatives
and enhancements to third-party
risk management.
Investment risk
The Committee received updates on
the management of investment risk,
focusing on continued enhancement
of the investment risk framework,
including development of credit risk
metrics and validation of credit ratings,
and refinement of investment limits
to ensure alignment with the Group’s
strategy, objectives, risk appetite and
regulatory expectations.
Climate change and
sustainability risk
The Committee reviewed the
integration of climate-related risks
into the Stress and Scenario Testing
Framework and noted progress
on ESG reporting. It monitored
regulatory developments and actions
taken to maintain compliance,
supporting delivery of the Group’s
sustainability objectives and long-term
value creation.
New transactions and
change initiatives
During the year, the Committee
reviewed and challenged the risk
implications of significant strategic
initiatives, third-party and defined
benefit transactions prior to Board
consideration. This included oversight
of major business developments,
operational change programmes,
and frameworks designed to support
large-scale transactions. It ensured
that all activities under its review were
assessed against the Group’s risk
appetite and governance standards.
Composition
MEMBERS
Matt Saker
Chair, Independent Non-Executive Director
Jim Brown
Independent Non-Executive Director
John Hastings-Bass
Group Chair
Mary Phibbs FCA
Senior Independent Director
Kalpana Shah resigned as a Director
and Chair of the Committee on 1 March
2025. John Hastings-Bass served
as Interim Committee Chair until
the appointment of Matt Saker as a
Director and Chair of the Committee
on 1 August 2025.
Key highlights in 2025
Risk Strategy: Approved the Risk function’s 2025 strategy and objectives,
and risk mandate.
Risk Oversight: Monitored risks against Board-approved risk appetites.
Financial Resilience: Strengthened stress and scenario testing.
Risk Appetite: Shaped refinements ahead of Board approval.
Operational Resilience and Technology: Oversaw improvements
to operational resilience and enhancements to cyber security and
technology capabilities.
Climate and Sustainability: Integrated climate risk into scenario planning.
Regulatory Focus: Tracked regulatory developments and actions to
ensure compliance.
Committee meeting attendance
can be found on P83.
Biographies of Committee members
can be found on P72 to 74.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
103
Governance
Group Risk and Compliance Committee Report continued
Conduct and regulatory risks
The Committee tracked prudential and
conduct risks, including financial crime
matters, and regulatory developments.
It reviewed regulatory correspondence
and actions being taken to ensure
effective engagement and compliance
with evolving requirements. The
Committee approved the annual
compliance monitoring programme,
including changes requested
during the year, and monitored the
effectiveness of compliance controls
through the outcomes of completed
reviews. It also received annual reports
from the Money Laundering Reporting
Officer and the Data Protection Officer,
providing assurance on the Group’s
approach to financial crime prevention
and data protection.
Looking ahead, the Committee will
continue to focus on maintaining
strong compliance oversight,
enhancing data governance and
supporting the Group’s readiness for
upcoming regulatory changes.
Risk culture
The Committee reviewed updates on
risk culture, including key risk indicator
data and observations from the Risk
function, and considered initiatives
to strengthen behaviours and
accountability. It also assessed issues,
risk events and breaches, ensuring
controls and assurance processes
were effective.
Committee performance
and effectiveness
The Committee considers the quality
of papers and effectiveness of its
discussions as a standing item at the
end of each meeting and assesses
its compliance with its terms of
reference annually.
In addition, the Committee reviews its
effectiveness annually. However, the
2025 review was deferred due to the
proposed BWS acquisition and will be
undertaken in 2026. Further details
can be found on page 89.
Strategic priorities for 2026
The Committee will continue to monitor
the principal risks and assess potential
impacts arising from macroeconomic,
operational, regulatory, and political
developments. It will provide robust
oversight of current and emerging risk
exposures and maintain close scrutiny
of execution risks associated with
planned change initiatives.
In addition, the Committee will focus on
strengthening operational resilience,
with particular attention to risks linked
to artificial intelligence, evolving cyber
threats, third-party resilience, and
climate-related considerations.
Matt Saker
Chair, Group Risk and Compliance
Committee
26 February 2026
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
104
Directors’ Remuneration Report
Role of the
Remuneration Committee
The Remuneration Committee (the
“Committee”) determines the policy
for the remuneration, benefits, pension
rights and compensation payments of
the Chair, Executive Directors, Senior
Management and Solvency II identified
staff. The terms of reference of
the Committee are available at
https://www.justgroupplc.co.uk/
about-us/governance. The focus
of the Committee includes the
remuneration strategy and policy for
the whole Company as well as the
Executive Directors. The key activities
of the Committee during the year
included:
review and approval of the
Directors’ Remuneration Report;
approval of the grant of the
2025 awards and performance
conditions and approval of the
vesting of the 2022 award under
the Long Term Incentive Plan
(“LTIP”);
approval of the grant of share
options under the all-employee
Sharesave scheme (“SAYE”);
assessment of the performance of
the Executive Directors against the
corporate financial, non-financial
and personal performance
outturns, in relation to their annual
bonus and LTIP as relevant, in
the context of wider Company
performance and approving
the payments;
review of the Directors’
Remuneration Policy;
approval of the list of colleagues
with responsibilities categorised
under Solvency II and the
treatment of their variable pay;
review and approval of bonus
plans across the Group, where
they are not aligned to the Group
Short Term Incentive Plan (“STIP”)
or the LTIP;
I am pleased to present the
Remuneration Committee
Reportfor the year ended
31December2025.
MICHELLE CRACKNELL
Chair, Remuneration Committee
review and approval of the
all-employee remuneration policy
for 2025;
review of the Company’s gender
and ethnicity pay gap data;
consideration of the impact of the
transaction with BWS on employee
remuneration; and
monitoring the developments
in the corporate governance
environment and investor
expectations.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
105
Governance
Composition
MEMBERS
Michelle Cracknell
Chair
John Hastings-Bass
Chair of the Board
Mary Phibbs
Senior Independent Non-Executive
Director
Jim Brown
Independent Non-Executive Director
Committee meeting attendance
can be found on P83.
Biographies of Committee
members can be found on P73.
Directors’ Remuneration Report continued
Statement from the Chair of the Remuneration Committee
Dear Shareholder
I am pleased to present the Directors’
Remuneration Report for the year
ended 31 December 2025.
The Company’s Directors’
Remuneration Policy was last renewed
at the 2023 AGM with a vote of over
95% in favour, and the Directors’
Remuneration Report continued to
be well supported at the 2025 AGM
with a vote of over 97% in favour.
The Committee continues to monitor
the ongoing operation of the Policy
to ensure it remains aligned to our
strategy and culture, and is appropriate
in the context of the approach to the
wider workforce.
During the 2025 financial year, the
Committee’s focus has been on the
triennial review of the Directors’
Remuneration Policy and the proposed
acquisition of Just Group plc by
BWS Holdings Ltd (a wholly owned
subsidiary of Brookfield Wealth
Solutions Ltd “BWS”). The impact of the
proposed acquisition on remuneration,
including treatment of existing LTIP
schemes, was agreed as part of the Co-
Operation Agreement made available on
the Company website.
Remuneration in context
Increasingly competitive markets in
2025, particularly in DB, led to an 18%
fall in shareholder funded sales to
£4.3bn, which has delivered underlying
operating profit for the year of £305m,
down 39%. Our disciplined approach
to new business pricing means that we
consistently write business at or above
our target mid-teen IRR on shareholder
capital invested in new business,
which in 2025 came at the expense
of volumes. Both our DB and Retail
business units are benefitting from
long-term structural trends, and we are
committed to compounding the growth
in value of the Group. During 2025,
the Group’s tangible net asset value
increased by a further 5p to
259p per share.
The Group has also managed to
deliver significant value for our
shareholders through the proposed
offer from BWS, with the offer price
of 220p representing a premium of
approximately 75% on the closing
price of 126p the day before the
announcement of the Offer. This
transaction has been made possible
by the extensive work of the Group’s
executive team in transforming the
Group to deliver material strategic
and financial progress in a challenging
environment and within an increasingly
competitive defined benefit de-risking
market. The Committee is confident
that the additional financial resources
and capital from BWS will make the
Group more resilient, protect existing
and future customers and enhance the
benefits that Just can provide.
Remuneration policy review
During 2025, the Committee had
undertaken a comprehensive review
of the Directors’ Remuneration Policy
ahead of its scheduled triennial
approval at the 2026 AGM. The
Committee concluded that the
current policy continued to operate
as intended and that whilst there was
no pressing need for changes to the
Policy, some minor amendments to
aid flexibility and provide clarity could
be considered would be appropriate.
There are no significant changes
planned to the remuneration policy
compared with that approved at the
2023 AGM and disclosed in the 2022
Annual Report. The Company intends
to obtain approval of the remuneration
policy in a general meeting in 2026.
Key highlights in 2025
Review of the Directors’ remuneration policy
Review and approval of the Directors’ Remuneration Report
Consideration of the impact of the transaction with BWS on employee
remuneration
Approval of the grant of 2025 awards and performance conditions,
and approval of the vesting of the 2022 award under the Long Term
Incentive Plan
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
106
Given there are no significant
changes to the policy and the
Committee’s intention that a new
Directors’ Remuneration Policy will
only be included in a general meeting,
should the acquisition by BWS not
complete before the said meeting,
the remuneration policy has not been
included in the 2025 Annual Report.
The Committee considers it probable
that the takeover by BWS is expected
to complete in H1 2026.
2025 Remuneration outcomes
Short Term Incentive Plan
The Board has continued to set
ambitious and stretching targets for the
2025 STIP scheme. However, as outlined
above, the competitive landscape facing
the Group in 2025 has materially shifted
from when the targets were first set. The
heightened competition in the Defined
Benefit market has led to significant
margin compression, against which the
Group has chosen to maintain pricing
discipline to protect the long-term
interests and sustainability of the
business. The lower volumes have in
turn limited the ability of the business
to absorb costs and this has impacted
performance on New Business Strain
targets and the Operating Cost to
Revenue strategic adjustor.
Taken in the round, the impact of the
changes to the external environment
meant that performance against
IFRS New Business Profit, Underlying
Operating Profit and New Business
Strain targets were all below the
stretching targets, with performance
against the strategic adjustors resulting
in a formulaic payout of 0%.
The Committee has carefully reviewed
this formulaic outturn in the context of:
underlying performance – as set
out above, management have
maintained discipline and have
only invested in good quality,
sustainable assets at good margins,
and have not gone for volume
where it would be negative to the
creation of shareholder value;
performance against peers – our
retail sales grew ahead of the
market and in a competitive DB
environment we chose to constrain
sales;
the BWS transaction – significant
work has been put into the
transaction which reflects the
strength of the Just platform and
the long-term value of the strategy
we have delivered. As we enter
an important year of change due
to the transaction it is critical that
employees feel valued and remain
motivated;
the shareholder experience
– the sale premium is c.75%
over the closing share price on
the day before the transaction
was announced. Over a three-
year period, the total shareholder
return has been over 200%,
representing significant returns
to shareholders; and
the approach in previous years – in
previous years the bonus pool has
been moderated downwards.
Taking all of the above into account,
the Committee feels it would be fair to
apply discretion to increase the Group
bonus pot to 35%. This represents
a significant reduction on the bonus
pot in previous years. Once individual
performance is taken into account, this
represents awards of 70% of maximum
for David Richardson and 70% of
maximum for Mark Godson, reflecting
their individual contributions to the
success of the BWS offer and the
Group’s outperformance of key
peers despite the challenging
market conditions.
Long Term Incentive Plan
The LTIP awards made in 2023 are
due to vest in March 2026 based on
performance to 31 December 2025.
The 2023 LTIP award had a 15%
weighting on Organic Capital Generation
(“OCG”); 25% on Relative TSR; 45%
Return on Equity (“ROE”) and 15% on
ESG (split equally between investment
into sustainable assets and net zero
by 2025).
As disclosed in the 2024 Directors’
Remuneration Report, and consistent
with the approach taken to the 2022-
24 LTIP, the Committee has exercised
discretion to remove the impact of
writing additional business on the OCG
measure to ensure that management
are appropriately incentivised to drive,
and are rewarded, for the delivery
of performance which is positive
for overall Group performance and
the creation of shareholder value.
As explained in the 2024 Directors’
Remuneration Report, for 2025, the
ESG measure is based on investments
into sustainable assets which is a key
action that we can take as a business
for the environment.
The formulaic outturn for the LTIP is
100% of maximum, and the Committee
is comfortable that this is reflective
of underlying performance and the
shareholder experience over the period.
Further detail on the LTIP outcome is
provided later on in this report.
Implementation of the
remuneration policy for 2026
Directors’ remuneration in 2026
continues to comply with the approved
2023 remuneration policy. The
Committee has approved a salary
increase of 3% for David Richardson –
in line with the average increase for the
wider workforce.
As disclosed in the 2024 Directors’
Remuneration Report, Mark Godson
received a salary increase of 10% for
2025 that was intended to recognise
his strong individual performance and
to begin to close the gap between
his salary and his predecessor’s. The
Committee highlighted that it would
consider a similar level of increase
to Mark’s salary for 2026 to close
this gap, taking into account Mark’s
individual performance and continued
development in role. During 2025, Mark
has made an exceptional contribution
to the business including his efforts in
respect of the BWS acquisition. The
Committee therefore determined it
would be appropriate to proceed with
the second phase of this increase and
will award Mark a salary increase of
10%. The Committee is comfortable
Mark’s new salary is appropriate
given the size and complexity of
the business.
There are no material changes planned
to the Executive Directors’ benefits or
pension entitlement.
Chair’s concluding comments
I hope you will agree that we have
struck an appropriate balance between
retaining and motivating both the
Executive Directors and, indeed,
the wider workforce and aligning
their interests with those of our
shareholders and other stakeholders.
Michelle Cracknell
Chair, Remuneration Committee
26 February 2026
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
107
Governance
This report describes the remuneration for our Executive Directors and non-Executive Directors and sets out how the
remuneration policy has been used and, accordingly, the amounts paid relating to the year ended 31 December 2025.
The report has been prepared in accordance with the provisions of the Companies Act 2006, the FCAs Listing Rules and The
Large and Medium-Sized Companies and Groups (Accounts and Reports) Regulations 2008, as amended. The report has also
been prepared in line with the recommendations of the UK Corporate Governance Code.
Various disclosures of the detailed information about the Directors’ remuneration set out below have been audited by the
Group’s independent auditor, PricewaterhouseCoopers LLP.
Total Single Figure of Remuneration (Audited)
£000
Salary/fees Taxable Benefit
4
STIP LTIP
2,3
Pension Total
Total fixed
remuneration
Total variable
remuneration
2025 2024 2025 2024 2025 2024 2025 2024 2025 2024 2025 2024 2025 2024 2025 2024
David Richardson 716 684 29 29 757 945 3,399 2,145 72 68 4,973 3,871 817 781 4,156 3090
Mark Godson 430 400 26 25 462 540 43 40 961 1,005 499 465 462 540
Jim Brown 65 64 14 4 79 68 79 68
Michelle Cracknell 85 84 2 1 87 85 87 85
John Hastings-Bass 230 223 230 223 230 223
Mary Kerrigan 80 79 1 1 81 80 81 80
Mary Phibbs 95 94 95 94 95 94
Matt Saker
1
35 4 39 39
Kalpana Shah
1
14 84 14 84 14 84
1 Amounts reported in the single figure table reflect the period during which Directors provided services to the Company as a Director. Matt Saker was appointed
as a Director on 1 August 2025. Kalpana Shah resigned as a Director on 1 March 2025.
2 Remuneration in respect of LTIP is reported at the end of the performance period. The 2025 amounts in the table represent the outcome of the 2023-2025 LTIP
scheme. This scheme interest was earned but did not vest during 2025. Details of scheme vesting are set out on page 110. For the purposes of valuation, the amounts
have been estimated based on a share price of £2.1363 (the average share price from 1 October to 31 December 2025 plus any dividend equivalents on that scheme).
This estimate will be updated to reflect the actual valuation in next year’s report. The value attributed to share price growth for David Richardson was £2,023,375.
3 The 2024 amounts in the table represent the 2022-2024 LTIP scheme and the value has been updated since the estimate reported in the 2024 ARA to reflect the actual
share price of £1.4860 at the time of vesting of that scheme, representing a difference of £0.0284 from the price used to estimate in the 2024 DRR of £1.4576.
4 Taxable benefit amounts include benefit allowances and expenses.
2025 Fixed Pay (Audited)
Base Salaries
David Richardson received a salary increase in April 2025 of 3% to £721,000, and Mark Godson received a salary increase in
April 2025 of 10% to £440,000, details of which were provided in the 2024 Directors’ Remuneration Report.
Benefits and Pension
Benefits include an executive allowance from which the executives can purchase their own benefits, for example private
medical cover. The Company also provides permanent health insurance, life assurance and biennial health screening benefits.
The Executive Directors each received a cash payment in lieu of the Company pension of 10% of salary, in line with the
contribution rate offered to the majority of the wider workforce.
Non-Executive Directors’ Fees
The fees for the non-Executive Directors in 2025 are as detailed in the table below.
£000
As at
31 December
2025
As at
31 December
2024
Board Chair
1
230 230
Basic fee 65 65
Additional fee for Senior Independent Director 10 10
Additional fee for Committee Chair, Risk and Audit Committees 20 20
Additional fee for Committee Chair, all other Committees 15 15
1 The Board Chair receives a single, all-inclusive fee for the role.
No increase to base fees are planned for 2026.
Directors’ Remuneration Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
108
2025 Executive Directors’ Short Term Incentive Plan (Audited)
The 2025 STIP outturn was calculated on corporate financial performance measures, split across three measures, and
moderated by non- financial performance measures. The bonus is distributed on personal performance based on objectives
agreed with the Remuneration Committee each year. The personal performance of David and Mark against strategic objectives
is outlined on page 110. Based on the personal performance achievements the Committee distributed a bonus of 70% of
maximum to both David and Mark.
In line with our policy, 40% of the 2025 STIP award will be deferred into nil cost options (DSBP), subject to continued
employment/good leaver status and clawback/malus provisions.
Stip (balanced scorecard)
Cash STIP
(£000)
Deferred STIP
(£000)
Estimated
number of
Shares deferred
Under DSBP
1
David Richardson 70% of maximum
2
454 303 141,750
Mark Godson 70% of maximum
2
277 185 86,505
1 The estimated number of shares deferred under the DSBP were determined using the average closing share price between 1 October 2025 and 31 December 2025,
being £2.1363. The actual number of shares will be confirmed in the RNS at the time of grant and updated in next year’s Directors’ Remuneration report.
2 Maximum opportunity is 150% of salary.
The performance outcome against the targets set for the 2025 STIP was as follows:
STIP (Balanced Scorecard)
Weighting
Threshold
(25%)
On-target
(50%)
Maximum
(100%) Actual % achieved
New business profit 40% £426m £497m £540m £249m 0%
Underlying operating profit 30% £471m £559m £614m £305m 0%
New business strain 30% 2.5% 2.2% 1.5% 2.7% 0%
Total 0%
The financial component of the pool is subject to adjustment of up to +/- 15% of potential based on various pre-set non-
financial performance measures (strategic modifiers).
For 2025, the strategic modifier was based on customer, people, operating efficiency and risk measures. The customer
element focused on good customer outcomes and we delivered performance at Target. The people portion of the modifier
was based on the percentage of females in the Group’s senior leadership team; improved belonging index scores and on
Proud to work at Just metrics. Performance against these were achieving above Target, below Threshold and below Threshold
respectively. Operating efficiency was measured against a reduction in operating cost to revenue ratio. Due to the context
set out earlier in this report around writing lower volumes and maintaining pricing discipline, the stretching targets were
not achieved under this measure. As well as risk consideration set out below, we also specifically measured risk through an
embedding risk and controls measure in the bonus. Performance against this metric achieved Target.
As set out in the Remuneration Committee Chair’s letter, the Committee carefully reviewed the formulaic outturn in the context
of underlying performance, performance against peers, the BWS transaction, the shareholder experience, and the approach
taken in previous years. Taking all of this into account, The Committee feels it would be fair to apply discretion to increase the
Group bonus pot to 35%. This represents a significant reduction on the bonus pot in previous years. Further detail is provided
in the Remuneration Committee Chair’s letter.
David and Mark were assessed to have outperformed against their personal objectives, having each successfully performed
against an extensive range of stretching objectives set at the beginning of the year, further detail of which is provided below.
As set out earlier, their final bonus outturns are 70% of maximum.
Risk Consideration
The Committee reviewed a comprehensive report from the Group Chief Risk officer to ascertain that the Executive Directors’
objectives had been fulfilled within the risk appetite of the Group. The Remuneration policy is designed to encourage a thoughtful
approach to risk management. In addition, the Committee received feedback from the Group Chief Risk officer that there were no
material issues to consider around regulatory breaches, customer outcomes or litigation that would prevent payment of any STIP
award or trigger any malus provisions. Taking into account the risk assessment and the wider context in the year, including the
experience of customers, employees and shareholders, the Committee was satisfied that the STIP awards should be paid.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
109
Governance
Personal Performance
Strategic personal objective outturn 70% Key achievements
David Richardson
Grow Sustainably Diversified asset origination capability and grew organisational capabilities to materially expand
future potential investment opportunities
Scale with Technology Modernised our legacy technology estate, accelerating new environment time and addressing end-
of-life platform risks. Enhanced DB operational productivity and resilience, including increasing
the number of schemes onboarded during 2025. Built foundations for controlled, business-led
adoption of AI.
Reach New Customers Defended Just’s lead in DB small scheme market segment . Public launch of first phase of
consumer-focussed retirement lifestyle business and built strengthened leadership team for 2026.
Be recommended by our customers Embedded customer promises through improved insights and measures and further developed our
measurement framework.
Be Proud to Work at Just Embedding a high-performance culture, through leading the senior leadership team and
establishing new behaviours across the group.
Financial Resilience, risk management and
controls
Continued strengthening of financial resilience, as reflected in Life Insurance Stress Test results.
Ensured risk, compliance and controls capabilities and culture meet the growing needs of the
business. Good progress on key regulatory priorities.
Strategic Development Reached an agreement with Brookfield Wealth Solutions to acquire the Group on terms which
delivers an excellent outcome for shareholders and colleagues. On completion, this will secure a
good long term owner for the Group which will increase its growth potential and ability to fulfil its
purpose.
Strategic personal objective outturn 70% Key achievements
Mark Godson
Grow Sustainably Delivered exceptional outcome for shareholders through the proposed acquisition of the Group by
BWS Ltd.
Scale with Technology Finance transformation delivery resulted in 5 working day reduction to external reporting timeline.
Reach New Customers Ensured Universe is delivering to plan and worked collaboratively with the management team to
deliver strategic change opportunities across the business.
Be Proud to Work at Just Built a high-performance team culture across Finance, increasing the depth of talent within the
functions under CFO control, championing new behaviours across the Group.
Financial Resilience, risk management and
controls
Delivered LIST25 which shows the Group is resilient to a material financial shock. Developed
internal stress and scenario capabilities.
Vesting Of LTIP Awards with a Performance Period Ending in 2025 (Audited)
2023 Awards
The 2023 LTIP award performance period ended on 31 December 2025. The award is forecast to vest at 100% on 23 March 2026
based on organic capital generation, relative TSR performance, return on equity and ESG performance (Net Zero by 2025
and investments into sustainable assets). Performance is measured against targets over the three-year period ending
31 December 2025.
Date of grant Type of award
Number
of shares
awarded % Vesting
Dividend
equivalent due
No of shares
due to vest
1
Value of
shares due
to vest
1
David Richardson 23 March 2023 nil-cost options 1,543,030 100% £102,612 1,543,030 £3,296,375
1 The value shown is based on the three-month average share price to the year end, being £2.1363. This value will be restated to reflect the actual share price at
vesting in next year’s single total figure table (if required to be published).
Directors’ Remuneration Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
110
Summary of Performance
Condition Weighting
Target
Actual performance
Vesting outcome
(% of maximum)Threshold (25%) Maximum (100%)
Organic capital generation
(“OCG”) 15% £80m £230m £251m 100%
Relative TSR vs. FTSE 250
(excluding investment trusts) 25% 14% 55% 152% 100%
Return on Equity 45% 8% p.a. average 12% p.a. average 12% p.a. average 100%
ESG – investment into
sustainable assets 7.5% £330m £825m £893m 100%
Net zero by 2025 7.5%
Net zero with 10%
offset
Net zero with 8%
offset 8% offset 100%
Total Vesting Outcome 100%
As set out in the Remuneration Committee Chair’s letter, the OCG outcome has been adjusted to remove the impact of writing
higher levels of additional business than envisaged when first approving the targets. Further detail is set out earlier in the report.
2025 Ltip Awards Granted (Audited)
The following awards were made to the Executive Directors in 2025:
Date of grant Type of award
Face value
at time of grant
1
Number of shares
End of
performance period
David Richardson 31 March 2025 nil-cost options £1,802,500
(250% of salary)
1,200,706 31 December 2027
Mark Godson 31 March 2025 nil-cost options £770,000
(175% of salary)
512,922 31 December 2027
1 The actual share price calculated as the average price over the five days preceding the grant was £1.5012.
Performance Conditions and Targets Applying to the 2025 LTIP Awards
Condition Weighting
Target
Threshold Maximum
Cash generation 15% £429m £504m
Relative TSR vs. FTSE 250 (excluding investment trusts) 25% Median Upper Quartile
Return on Equity 45% 12% p.a. average 15% p.a. average
ESG – investments into sustainable assets 15% £500m by end of 2027 £1,200m by end of 2027
Each performance condition will have nil vesting for performance below threshold; and will vest between 25% and 100% on a
straight-line basis for performance between threshold and maximum.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
111
Governance
Directors’ Beneficial Shareholdings (Audited)
To align the interests of the Executive Directors with shareholders, each Executive Director must build up and maintain a
shareholding in the Group equivalent to 200% of base salary, in line with the Policy. Until the guideline is met, Executive
Directors are required to retain 50% of any LTIP and DSBP share awards that vest (and are exercised), net of tax and national
insurance contributions (“NICs”).
Details of the Directors’ interests in shares of the Company are shown in the table below. Beneficially owned shares include
shares owned outright by the Directors and their connected persons. For the purpose of calculating whether the shareholding
guideline has been met, awards vested but not exercised and awards unvested under the DSBP (detailed in the Directors’
outstanding incentive scheme interests section following), net of tax and NIC, are included.
Directors Beneficial Shareholdings
Director
Beneficially
owned shares
at
31 December
2025
Interest in
share awards
– subject to
performance
conditions
Interest in
share awards –
not subject to
performance
conditions
Interest in
share awards
– vested but
unexercised
Shareholding
guideline
(% of salary)
Shareholding
guideline met
1
(% of salary)
David Richardson
2
4,081,778 4,070,750 903,064 200% 1,351%
Mark Godson
3
101,819 1,081,642 181,060 200% 86%
Jim Brown 200,000 n/a n/a
Michelle Cracknell 59,000 n/a n/a
John Hastings-Bass 210,200 n/a n/a
Mary Kerrigan 61,715 n/a n/a
Mary Phibbs 30,000 n/a n/a
Matt Saker
4
n/a n/a
Retired Directors
Kalpana Shah
5
n/a n/a
1 Based on the average closing price of £2.1363 between 1 October 2025 and 31 December 2025.
2 Included in David Richardson’s 4,081,778 beneficially owned shares at 31 December 2025 are 334,172 shares, which were financed by way of a company loan,
of which £473k was outstanding as at 31 December 2025. This loan accrues interest at 4% p.a. and will be repaid out of any sale proceeds on such shares.
To the extent a shortfall remains, the Company will write off the balance and settle any taxes due on a grossed-up basis.
3 Mark Godson has not yet met the shareholding guideline of 200% with a current holding of 119%. In line with the Remuneration Policy, until this is met, he must
retain 50% of any LTIP or DBSP awards, net of tax, and NICs.
4 Matt Saker was appointed as a Director on 1 August 2025.
5 Kalpana Shah resigned from the Board on 1 March 2025 and her holdings reported in the table above are as at that date.
There have been no changes in the Directors’ interests in shares in the Company between the end of the 2025 financial year
and the date of this Annual Report.
Directors’ Remuneration Report continued
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112
Directors’ Outstanding Incentive Scheme Interests (Audited)
The below tables summarise the outstanding awards made to David Richardson and Mark Godson. All awards under the LTIP
schemes are granted under options with performance conditions. Awards granted under the DSBP schemes are granted under
options with no performance conditions.
The table below summarises the outstanding awards made to David Richardson:
Date of grant
Exercise
price
Interest
as at
31/12/2024
Granted in
the year
Dividend
shares
accumulating
at vesting
Vesting
in the
year
Lapsed in
the year
Exercised
in the year¹
Interest
as at
31/12/2025 Vesting date Expiry date
LTIP
31 Mar 2025 nil 1,200,706 1,200,706 31 Mar 2028 31 Mar 2035
28 Mar 2024 nil 1,327,014 1,327,014 28 Mar 2027 28 Mar 2034
23 Mar 2023 nil 1,543,030 1,543,030 23 Mar 2026 23 Mar 2033
24 Mar 2022 nil 1,391,681 1,391,681 1,391,681 24 Mar 2025 24 Mar 2032
DSBP
31 Mar 2025 nil 251,798 251,798 31 Mar 2028 31 Mar 2035
28 Mar 2024² nil 325,791 325,791 28 Mar 2027 28 Mar 2034
23 Mar 2023 nil 325,475 325,475 23 Mar 2026 23 Mar 2033
24 Mar 2022 nil 323,796 323,796 323,796 24 Mar 2025 24 Mar 2032
1 2022 LTIP and DSBP were exercised on 4 November 2025 and sufficient shares sold to meet tax, statutory deductions and costs at a price of £2.1275.
2 The value of the awards made in 2025 was calculated using the average price over the five days preceding grant (£1.5012).
The table below summarises the outstanding awards made to Mark Godson:
Date of grant
Exercise
price
Interest
as at
31/12/2024
Granted in
the year
1
Dividend
shares
accumulating
at vesting
Vesting
in the
year
Lapsed in
the year
Exercised/
released in
the year
Interest
as at
31/12/2025 Vesting date Expiry date
LTIP
31 Mar 2025 nil 512,922 512,922 31 Mar 2028 31 Mar 2035
28 Mar 2024 nil 568,270 568,720 28 Mar 2027 28 Mar 2034
DSBP
31 Mar 2025 nil 143,884 143,884 31 Mar 2028 31 Mar 2035
1 The value of the awards made in 2025 was calculated using the average price over the five days preceding grant (£1.5012).
Save As You Earn (SAYE) (Audited)
The table below summarises the Directors’ outstanding options from the SAYE scheme:
Name
As at 1 Jan
2025
Options
Granted
Options
Exercised
Options
Lapsed
As at
31 Dec 2025 Option Price
Exercisable
from Date of expiry
David Richardson
Mark Godson 37,176 37,176 £0.85 01 Jun 2029 01 Dec 2029
SAYE options are granted at a 20% discounted option price, calculated using the three-day average share price immediately
before the invitation date.
The Company’s employee share plans operate within the dilution limits in the Investment Association principles of
remuneration, of 10% under all share plans and 5% under the executive share plans in any rolling ten-year period. Awards
granted under the LTIP, DSBP and SAYE are satisfied by either using newly issued shares or market purchased shares held in
the employee benefit trust.
Should the decision be made to issue new shares to satisfy LTIP or DSBP in the future, the Company’s available headroom as at
31 December 2025 was 6.14% (10% in 10 years under all share plans) and 2.03% (5% in 10 years under the executive share plans).
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Governance
Payments for Loss of Office (Audited)
No payments were made for loss of office to Directors during 2025.
Payments to Past Directors (Audited)
Andy Parsons
Andy stepped down from the Board in 2023 and the treatment of his awards granted under the LTIP and DSBP was disclosed
in the 2023 Annual Report. His 2022 awards vested in March 2025 at values of £334,475 DSBP and £733,172 LTIP, based on
the share price on the date of vesting. During 2025 he exercised:
On 22 April 2025 225,084 2022 DSBP nil cost options and sold 105,900 of the resulting shares at £1.336.
On 22 April 2025 493,386 2022 LTIP nil cost options and sold 232,134 of the resulting shares at £1.336.
Simon Thomas
Simon stepped down from the Board in 2018 and the treatment of his awards under the LTIP and DSBP was disclosed in the
2018 Annual Report. All of his awards vested prior to 2024. During 2025 he exercised:
On 5 June 2025 55,091 2016 DSBP nil cost options and sold the resulting shares at £1.459 each.
On 23 June 2025 100,000 2016 LTIP nil cost options and sold the resulting shares at £1.404 each.
On 15 September 2025 56,100 2016 LTIP nil cost options and sold the resulting shares at £2.1225 each.
On 1 October 2025 37,646 2017 LTIP and 16,815 2018 LTIP nil cost options and sold the resulting shares at £2.1175 each.
On 15 October 2025 120,524 2017 DSBP nil cost options and sold the resulting shares at £2.1225 each.
On 23 October 2025 133,703 2018 DSBP nil cost options and sold the resulting shares at £2.1225 each.
Service Contracts and Letters of Appointment
Executive Directors are on rolling service contracts with no fixed expiry date. The contract dates and notice periods for each
Executive Director are as follows:
Date of contract Notice period by Company Notice period by Director
David Richardson 27 November 2019 6 months 6 months
Mark Godson 6 November 2023 6 months 6 months
The appointment of each non-Executive Director may be terminated at any time with immediate effect if he/she is removed
as a Director by resolution at a general meeting, by giving one months’ notice, or pursuant to the Articles. The non-Executive
Directors (other than the Chair) are not entitled to receive any compensation on termination of their appointment.
Contract/Letter of Appointment Effective Dates
Jim Brown 1 November 2023
Michelle Cracknell 1 March 2020
John Hastings-Bass 13 August 2020
Mary Kerrigan 1 February 2022
Mary Phibbs 5 January 2023
Matt Saker 1 August 2025
Executive Directors’ service contracts are available for inspection at the Group’s registered office during normal business hours
and will be available for inspection at the AGM.
Directors’ Remuneration Report continued
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114
Statement of Voting at The Annual General Meeting (Unaudited)
At the Company’s 2025 AGM held on 8 May 2025, shareholders were asked to vote on the Directors’ Remuneration report for
the year ended 31 December 2024. The Directors’ Remuneration policy was most recently considered and approved at the
9 May 2023 AGM. The votes received were:
Resolution Votes for % of votes Votes against % of votes Votes withheld
To approve the Directors’ Remuneration report (2025 AGM) 814,796,118 97% 22,946,691 3% 137,487
To approve the Directors’ Remuneration policy (2023 AGM) 810,331,240 95% 39,534,784 5% 5,501
The full Directors Remuneration policy can be found in the 2022 ARA on our website: www.justgroupplc.co.uk/investors/
results-reports-and-presentations
External Assistance Provided to the Committee (Unaudited)
Following a robust and competitive tender process, Deloitte LLP (“Deloitte”) were appointed as the independent adviser to
the Remuneration Committee in October 2024. The Committee regularly reviews and satisfies itself that all advice received
is objective and independent (through assessing the advice against their own experience and market knowledge), and fully
addresses the issues under consideration. Deloitte are members of the Remuneration Consultants Group and subscribe to
its Code of Conduct. Fees paid to Deloitte for services to the Committee in 2025 were £106,750 and were charged on a time
spent basis in accordance with the terms of engagement.
Remuneration for Employees Below The Board (Unaudited)
General Remuneration Policy
In setting Executives’ pay, the Committee seeks to ensure that the underlying principles, which form the basis for decisions
on Executive Directors’ pay, are consistent with those on which pay decisions for the rest of the workforce are taken. For
example, the Committee takes into account the general salary increases for the broader employee population when conducting
the salary review for the Executive Directors. The wider workforce participates in either the group bonus plan, or within distinct
bonus arrangements for business unit areas. Individual bonuses are then determined based on delivery against personal
objectives. The Executive Directors are subject to the same process as other colleagues.
However, there are some structural differences in the Executive Directors’ remuneration policy compared to that for
the broader employee base, which the Committee believes are necessary to reflect the differing levels of seniority and
responsibility. A greater weight is placed on performance-based pay through the quantum and participation levels in incentive
schemes. Deferral is greater for Executive Directors than for other regulated employees. This ensures the remuneration of the
Executive Directors is aligned with the performance of the Group and therefore the interests of shareholders.
The remuneration policy for the wider Group is designed to attract, retain and motivate new and existing employees. It is in
line with the sector in which we operate and our overall total remuneration approach is to pay a market competitive level of
remuneration that is structured to appropriately reward employees, align them with the interests of our shareholders and
customers, be compliant with Solvency II remunerations regulation and be relevant to the markets/geographies in which we
operate. We define total remuneration as base salary, annual incentive (STIP) and any benefits, for example pensions. For
those eligible to participate in the LTIP, this will also be included.
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Governance
Summary of the Remuneration Structure for Employees Below Executive Director
Element Policy approach
Base Salary To attract and retain key employees we pay salaries which deliver market competitive total remuneration. We take into
account the following when determining the base salary: the size of the role and its scope, the required skills, knowledge
and experience, relevant pay in terms of the wider organisation and market comparative data. For 2025, the average
salary increase (excluding promotions and joiners shortly prior to year end) for all employees awarded in April 2025 was
3.7%. This is an average figure, with individual increases varying within a range depending on the factors above.
Benefits All employees participate in the permanent health insurance and life assurance schemes. They can choose to participate
in the private medical cover scheme and the health cash plan.
Pension All employees are provided with the opportunity to participate in the Group defined contribution pension plan, with a
Company contribution of up to 15% of salary for the executive team (excluding Executive Directors) and 10% of salary
for Executive Directors and all other employees. New members of the executive team are provided with a Company
contribution of 10% of salary, in line with the wider workforce. Employees who have reached HMRC annual or lifetime
allowance limits can be paid a cash allowance in lieu of pension contributions.
Short Term Incentive
Plan (STIP”)
All of our employees participate in a discretionary bonus plan (STIP) unless an alternative plan is in operation. The STIP
is based on corporate performance and distributed based on personal performance incorporating individual objectives
and behaviours in line with our culture and conduct in the role.
The Group also operates bonus plans for certain types of roles, for example sales, based on objectives, behaviours in
line with our culture and conduct in the role.
For regulated roles in control functions, for example in risk, audit or compliance roles, the STIP is primarily based on the
performance of their function.
The Remuneration Committee has the ultimate discretion on all incentive plans and these are reviewed on an annual
basis. Bonuses for all of the executive team who are not Board members and employees under Solvency II have an
element of variable remuneration deferred into shares for three years.
Long Term Incentive
Plan (“LTIP”)
Participation in the LTIP is a small number of executives, and some key roles each year. Participation recognises the
strategic and critical roles they hold in supporting the strategic direction of the business and delivering Company
performance. In 2025 72 individuals were granted awards under the LTIP.
Deferred Share
Bonus Plan (“DSBP)
The Company operates a DSBP which provides the vehicle for the deferral of the STIP awards.
Sharesave (SAYE) The Company operates a SAYE which is a tax-advantaged share scheme and is open to all UK-based employees as well
as the Executive Directors. Participants are allowed to save a maximum of £500 per month and acquire the Company’s
shares at a discount of up to 20% of the market value at the date of grant, within a six-month period following the
maturity of their savings contracts in either three or five years.
Share Incentive Plan
(“SIP”)
The SIP is a tax-advantaged share scheme in which all of the UK-based employees are eligible to participate as well as
the Executive Directors. Free shares were awarded to the UK-based employees in 2016.
This scheme is not currently in operation.
Total Shareholder Return (Unaudited)
Group’s Share Performance Compared to the FTSE 250 Index
The following graph shows a comparison of the Group’s total shareholder return (share price growth plus dividends paid) with
that of the FTSE 250 Index (excluding investment trusts).
The Group has selected this index as it comprises companies of a comparable size and complexity across the period and
provides a good indication of the Group’s relative performance.
20252024202320222021202020192018201720162015
180
160
140
120
100
80
60
40
20
Total Shareholder Return, rebased at 30 June 2015 = 100
Just Group FTSE 250 (excluding investment trusts)
Directors’ Remuneration Report continued
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116
Total Remuneration of the Ceo during the Same Period (Unaudited)
The total remuneration of the CEO over the last ten years is shown in the table below.
2016
1
2017 2018 2019
2
2019² 2020 2021 2022 2023 2024 2025
Chief Executive RC RC RC RC DR DR DR DR DR DR DR
Total remuneration (£000) 2,630 2,369 2,507 438 1,440 1,541 1,577 2,470 2,606 3,842 4,973
STIP (% of maximum) 97.5% 95% 91.2% 0% 83.1% 85% 80% 75% 90% 90% 70%
LTIP (% of maximum) 39.5% 50% 50% 50% 50% 19.75% 31.8% 93% 98% 100% 100%
1 The year ended 31 December 2016 covered 18 months following the change of year end from 30 June. The total single figure of remuneration for the 12-month
period ended 31 December 2016 was £1,870,000.
2 Rodney Cook (“RC”) stood down as CEO from 30 April 2019 and David Richardson (“DR”) assumed the role of CEO from this date (initially on an interim basis).
The total single figure remuneration for Rodney Cook in 2019 represents four months to 30 April 2019 and the full vesting value of the 2017 LTIP and for David
Richardson represents 8/12ths of his pay in 2019.
CEO Pay Ratio (Unaudited)
This is the seventh year in which Just Group has been required to publish its CEO pay ratio.
Year Method
1
25th percentile pay ratio 50th percentile pay ratio 75th percentile pay ratio
2025 option A 125 : 1 77 : 1 46 : 1
2024 option A 96 : 1 60 : 1 34 : 1
2023 option A 62 : 1 38 : 1 21 : 1
2022 option A 73 : 1 44 : 1 25 : 1
2021 option A 47 : 1 29 : 1 17 : 1
2020 option A 42 : 1 26 : 1 16 : 1
2019
2
option A 44 : 1 28 : 1 17 : 1
1 Option A was selected as it provided a full picture of pay across the Group. The Company determined the single figure remuneration for all UK employees on
a FTE basis as at 31 December of the relevant year and used this to identify the three employees who represent the 25th percentile, 50th percentile and 75th
percentile by total pay. FTE remuneration was determined by reference to pay across 260 working days per year over a 35 hour week. Cases where employees
were on maternity leave have been excluded as their remuneration in the year was not felt to be an accurate reflection of their ordinary pay levels. This did not
have a material impact on the ratios and so the Committee is satisfied that the three individuals are reflective of the three percentiles.
2 The total pay and benefits for the role of CEO in 2019 was calculated using Rodney Cook’s base salary, benefits and pension contributions for the four months
to 30 April 2019 and David Richardson’s base salary, benefits and pension contributions for the remainder of the year, full year 2019 annual bonus and 2017 LTIP
award which vests based on performance to 31 December 2019.
The CEO pay ratio is heavily impacted by the performance of the Group and the share price. The CEO pay ratio has increased
between 2023 and 2025 due to the strong performance of the Group and the material increase in the share price. This is as the
CEO’s remuneration package is heavily weighted to performance-related pay with a significant proportion being delivered
in shares.
The table below shows the total pay and benefits and the salary component of this for the employees who sit at each of the
three quartiles in 2025.
£000 Total pay and benefits
Salary component of
total pay
25th percentile 40 33
50th percentile 65 53
75th percentile 109 89
Group Chief Executive 4,973 716
The Group Chief Executive officer was paid 77 times the median employee in 2025. The Remuneration Committee is confident
that this is consistent with the pay, reward and progression policies for the Company’s UK employees. The base salary and
total remuneration for the CEO and the median representative employee are competitively positioned within the relevant
markets and reflect our remuneration structures which are effective in appropriately incentivising and rewarding employees
for both what they achieve, as well as how they do so, while having due regard to our risk appetite. Just provides competitive
reward and benefit packages to all employees ensuring pay is at or above the real living wage, while allowing for full
participation in the pension arrangements.
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Governance
We have a career progression framework for our operations teams providing incremental salary increases as they develop
in role and gain new skills. Annual benchmarking is conducted for all roles and corrective action taken where an individual is
remunerated below the target level. Our competitive pension scheme provides for employer contributions of up to 10%.
We have a comprehensive benefits package allowing employees to select benefits of value to them. The Committee will
continue to monitor the CEO pay ratio and gender pay gap statistics as part of its overview of all employee pay.
Percentage Annual Change in Remuneration of Directors and Employees of Just Group plc (Unaudited)
The table below shows the percentage change in salary, taxable benefits and STIP in respect of each Director earned between
2020 and 2025, compared to that for the average employee of the Group (on a per capita (FTE) basis).
Percentage change
between 2024 and 2025
Percentage change
between 2023 and 2024
Percentage change
between 2022 and 2023
Percentage change
between 2021 and 2022
Percentage change
between 2020 and 2021
Base
salary Benefits
Annual
bonus
Base
salary Benefits
Annual
bonus
Base
salary Benefits
Annual
bonus
Base
salary Benefits
Annual
bonus
Base
salary Benefits
Annual
bonus
Average
employee
1
6.8% 8.4% -44.1% 8.4% 9.3% 10.8% 9.5% 5.9% 24.3% 5.9% 1.1% -2.8% 2.5% 2.2% -7.4%
Executive Directors
David
Richardson 4.6% 3.1% -19.9% 8.7% 7.1% 11.2% 3.9% 3.0% 24.1% 1.5% 1.2% -4.4% 1.0% -2.0% -6.0%
Mark
Godson/
Andy
Parsons
2
7.5% 4.8% -14.4% (8.5)% (5.7)% (8.5)% 3.9% 2.7% 24.1% 1.5% 1.0% -4.4% 0.0% -51.0% 0.0%
Non-Executive Directors
Jim Brown 1.6% 250.0% n/a 6.7% 100% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Michelle
Cracknell
3
1.2% 100.0% n/a 13.5% n/a n/a 25.0% n/a n/a 0.0% n/a n/a n/a n/a n/a
John
Hastings-
Bass
3
3.1% n/a n/a 11.5% n/a n/a 0.0% n/a n/a 0.0% n/a n/a n/a n/a n/a
Mary
Kerrigan 1.3% n/a n/a 5.3% n/a n/a 0.0% n/a n/a n/a n/a n/a n/a n/a n/a
Mary
Phibbs 1.1% n/a n/a 25.3% -100% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Matt Saker
4
n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Kalpana
Shah
3,5
n/a n/a n/a 5.0% n/a n/a 0.0% n/a n/a 0.0% n/a n/a n/a n/a n/a
1 All permanent employees (excluding the Executive Directors) of the Group in the UK who were in employment during 2021 and 2024 were selected as the most
relevant comparator. This was chosen as the listed Company has no employees.
2 The figures are calculated using remuneration for Mark Godson from 2024 and Andy Parsons for 2020-2023.
3 The figures in the table have been adjusted to include a full year’s remuneration for Directors that are appointed part way through a year.
4 Matt Saker was appointed as a Non-Executive Director on 1 August 2025.
5 Kalpana Shah resigned as a Non-Executive Director on 1 March 2025.
Relative Importance Of Spend On Pay (Unaudited)
The table below illustrates the relative importance of spend on pay compared to shareholder dividends paid.
Year ended
31 December 2025
Year ended
31 December 2024 % difference
Total personnel costs (£m) 168 149 13%
Dividends paid (£m) 28 23 17%
Directors’ Remuneration Report continued
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118
Considering the Policy (Unaudited)
The Committee continues to consider the policy against a number of different factors, including maintaining a link with the
broader remuneration framework to ensure consistency and common practice across the Group. Comprehensive clawback and
malus provisions are in place across all incentive plans and the Committee retains the ability to exercise discretion to override
formulaic outcomes which are considered inappropriate amidst wider Company performance and the broader stakeholder
experience. In determining the overall levels of remuneration of the Executive Directors, the Committee also pays due regard
to pay and conditions elsewhere in the organisation. In particular, the Committee takes an active role in approving the
remuneration of senior executives, which covers eight roles in addition to the Executive Directors across the Group, as well as
overseeing the remuneration of Solvency II staff.
Shareholder views
The Committee takes into account of the views of our shareholders and the proxy advisory firms when setting remuneration.
Given the sale process the Committee has not consulted with shareholders on remuneration as part of this year-end process.
Employee
As explained on page 84, Michelle Cracknell hosted a “take on board” session on remuneration matters with the wider
workforce, which created an opportunity for colleagues to ask questions and provide feedback.
The full Directors’ Remuneration Policy is set out in the 2022 Annual Report which can be found on our website.
Implementation of the Remuneration Policy in 2026 for Directors (Unaudited)
Element Policy approach
Base Salary David Richardson, CEO: £742,630
Mark Godson CFO £484,000
David Richardson’s and Mark Godson’s salary will increase by 3% and 10% respectively from 1 April 2026, compared to
3% awarded to most colleagues (with the salary increase budget available for the wider workforce eligible to be considered
sitting at 3.7%).
Non-Executive
Directors Fees
Board Chair
Basic fee
Additional fee for Senior Independent Director
Additional fee for Committee Chair, Risk and Audit Committees
Additional fee for Committee Chair, all other Committees
£230,000
£65,000
£10,000
£20,000
£15,000
Benefits and
Pensions
The Executive Directors will receive a benefits allowance of £20,000 for 2026 and a Company pension contribution or cash
in lieu of 10% of salary. All employees are enrolled into the Company Group Life Assurance and Group Income Protection
schemes.
Short Term
Incentive Plan
(“STIP”)
Maximum STIP opportunity remains unchanged at 150% of salary for Executive Directors. 50% of maximum will pay out for
on-target performance.
The core bonus for 2026 is determined by a balanced scorecard of performance against financial and strategic measures.
The financial measures are:
40% based on IFRS new business profit
30% based on Internal Rate of Return
25% based on Underlying operating profit
5% based on Universe Assets Under Administration
+-15% Strategic modifier
The strategic measures, which can increase or decrease the bonus pool available (subject always to a maximum bonus pool
of 100%) are:
“Customer” (customer experience)
"Control" (risk and controls)
“People” (engagement, belonging and gender diversity)
“Risk” (training completion and risk actions)
The Committee has chosen not to disclose in advance details of the STIP performance targets for the forthcoming year
as these include items which the Committee considers commercially sensitive. An explanation of bonus pay outs and
performance achieved will be provided in next years Annual Report on remuneration.
40% of any bonus earned will be deferred for three years into awards over shares under the Deferred Share Bonus Plan.
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Governance
Long Term Incentive Plan (LTIP”)
Awards will be made over shares with a face value of 250% and 175% of salary in 2026 to the CEO and CFO respectively. The
awards made in 2026 will be subject to the conditions below, calculated over the three financial years to 31 December 2028,
and will be subject to a further two-year post-vesting holding period.
Performance Conditions And Targets Applying To The 2026 LTIP Awards
Condition Weighting
Target
Threshold Maximum
Cash generation 15% £439m £514m
Tangible Net Asset Value 25% £3.1bn £3.7bn
Return on Equity 45% 27% 34.3%
ESG: Diversity and inclusion – gender and multi-ethnicity mix in senior
leadership
15% Gender 40%
Ethnically Diverse 18%
Gender 42%
Ethnically Diverse 21%
Each performance condition will have nil vesting for performance below threshold; and will vest between 25% and 100% on a
straight-line basis for performance between threshold and maximum.
Approval
This report was approved by the Board of Directors on 26 February 2026 and signed on its behalf by:
Michelle Cracknell
Chair, Remuneration Committee
26 February 2026
Directors’ Remuneration Report continued
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120
The Directors present their report
for the financial year ended
31 December 2025.
The Strategic report, the Corporate
Governance report and the Directors’
Remuneration report include
information that would otherwise be
included in the Directors’ report.
Strategy and future
developments
Principal activities
and performance
Just is a specialist UK financial services
group focusing on attractive segments
of the UK retirement income market.
Just Group plc (the “Company”) is a
public company limited by shares and
was incorporated in England and Wales
with the registered number 08568957.
The Company is a holding company.
Details of the Company’s subsidiaries
are set out in note 31.
Commentary on the Group’s strategy
and performance in the financial year
ended 31 December 2025 and likely
future developments is included in
the Strategic report. Our approach to
stakeholder engagement, including our
Section 172 statement, can be found
in the Strategic report and Corporate
Governance report.
On 31 July 2025, the Board announced
the terms of a recommended cash
offer by BWS Holdings Ltd, a wholly
owned subsidiary of Brookfield Wealth
Solutions Ltd (“BWS”), to acquire the
entire issued and to be issued share
capital of the Company. Completion
is expected in the first half of 2026
through a court-sanctioned scheme
of arrangement, subject to the
satisfaction or, where applicable,
waiver of certain conditions, including
final Court approval.
The Board has monitored compliance
with the City Code on Takeovers and
Mergers and the FCA Listing Rules
to ensure fairness and transparency
throughout the process.
Directors’ Report
Governance
Corporate governance statement
The FCAs Disclosure Guidance and Transparency Rules require a corporate
governance statement in the Directors’ report to include certain information. You can
find information that fulfils this requirement in this Directors’ report, the Corporate
Governance report, Board Committee reports, and the Directors’ Remuneration
report, all of which is incorporated in the Directors’ report by reference.
Requirements under Listing Rule 6.6.1R
In accordance with Listing Rule 6.6.4R, the table below sets out the location of the
information required by Listing Rule 6.6.1R, where applicable.
Information Page number
Interest capitalised by the Group Not applicable
Publication of unaudited financial information Page 220
Long-term incentive schemes involving one director only Not applicable
Waiver of emoluments by a director Not applicable
Waiver of any future emoluments by a director Not applicable
Non pre-emptive issues of equity for cash Not applicable
Non pre-emptive issues of equity for cash in relation to major
subsidiary undertakings Not applicable
Parent participation in a placing by a listed subsidiary Not applicable
Contracts of significance involving a director Not applicable
Contracts of significance involving a controlling shareholder Not applicable
Shareholder waiver of dividends Share plans – page 123
Shareholder waiver of future dividends Share plans – page 123
Agreements with controlling shareholders Not applicable
Articles of Association
The Company’s Articles of Association (“Articles”) may only be amended by a special
resolution of the shareholders. The Articles were last updated in September 2025
to give effect to certain matters in connection with the BWS offer on its completion.
The Articles can be found at www.justgroupplc.co.uk/about-us/governance.
Going concern and viability statement
The Directors are required to assess and report on the appropriateness of adoption
of the going concern basis of accounting over the 12 months from the date of this
report in accordance with Provision 30 of the UK Corporate Governance Code
2024 (the “Code”). The Directors have performed this assessment as set out in
note 1.1 and confirm that they consider it appropriate to prepare the financial
statements on the going concern basis.
In addition, in accordance with Provision 31 of the Code, the Directors are required
to assess the prospects of the Group and report on conclusions reached regarding
its longer-term viability. As required by the Code, the longer-term viability
statement has been undertaken for a period of five years in line with the Group’s
business planning horizon. It can be found in the Strategic report on page 63.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
121
Governance
Directors’ Report continued
The Board
Directors
The Directors who served during the
year and up to the date of this report
are set out below.
John Hastings-Bass, Chair
James Brown
(known as Jim Brown)
Michelle Cracknell
Mark Godson
Mary Kerrigan
Mary Phibbs
David Richardson
Matthew Saker
(known as
Matt Saker)
(appointed on
1 August 2025)
Kalpana Shah (resigned on
1 March 2025)
The biographies of the Directors in
office as at the date of this report
can be found on pages 72 to 74. The
rules governing the appointment and
retirement of Directors are set out
in the Company’s Articles, and all
appointments are made in accordance
with the Code. All current Directors
are expected to retire and stand for
election or re-election at the 2026
Annual General Meeting (“AGM”),
subject to any changes arising from
the proposed acquisition of the
Company by BWS.
Secretary
Simon Watson is the Group Company
Secretary of Just Group plc and
can be contacted at the Company’s
Registered Office, details of which are
on page 225.
Directors’ powers
The Board is responsible for the
management of the business of
the Company and may exercise all
powers of the Company subject to the
provisions of the Company’s Articles
and relevant legislation.
Directors’ insurance
and indemnities
The Directors and Officers of the
Company benefit from an indemnity
provision in the Company’s Articles
in respect of liabilities they may incur
in connection with the Companys
affairs, subject to the provisions of the
Companies Act 2006. Each Director
also benefits from a deed of indemnity
covering the costs of defending claims
against them and third party liabilities,
the terms of which are in accordance
with the Companies Act 2006. This
qualifying third party indemnity
provision remained in force throughout
the year and at the date of this
report. Directors’ and Officers’ liability
insurance cover was also maintained
by the Company during the year at it’s
expense and remains in force at the
date of this report.
Directors’ interests
The interests of Directors and their
connected persons in the ordinary
shares of the Company as disclosed
in accordance with the Listing Rules,
are as set out in the Directors’
Remuneration report. Details of the
Directors’ long-term incentive awards
are also provided on pages 110 to 111.
Conflicts of Interest
The Board has established procedures
for the management of potential or
actual conflicts of interest of the
Directors in accordance with the
Companies Act 2006 and the Company’s
Articles. All Directors are responsible for
notifying the Group Company Secretary
and declaring at each Board meeting
any new actual or potential conflicts
of interest. The Directors are also
responsible for declaring any existing
conflicts of interest which are relevant
to transactions to be discussed at each
Board meeting. If a conflict is deemed to
exist, the relevant Director will excuse
themselves for discussions relating to
that conflict. None of the Directors had
a material interest in any significant
contract with the Company or with any
Group undertaking during the year.
Shareholders
Annual General Meeting
The Company intends to hold its AGM
for the year ended 31 December 2025
in mid-2026 in London, subject to the
Company’s listed status and shareholder
structure at that time. Further details,
including the date, venue and resolutions
to be proposed, will be published in due
course on the Company’s website at
www.justgroupplc.co.uk.
Results and dividends
The financial statements set out the
results of the Group and the Company
for the year ended 31 December 2025
and are shown on pages 138 to 219.
An interim dividend of 0.84 pence
(2024: 0.7 pence) per ordinary
share was paid to shareholders
on 15 September 2025. In light of
the proposed acquisition of the
Company by BWS, no final dividend
will be declared for the year ended
31 December 2025 (2024: 1.8 pence
per ordinary share).
Share capital
Ordinary share capital
As at 31 December 2025, the
Company had an issued share capital
of 1,038,702,932 ordinary shares
of 10 pence each, all fully paid up
and listed on the equity shares of
commercial companies segment
of the London Stock Exchange.
No shares are held in treasury.
The holders of the ordinary shares
are entitled to receive notice of,
attend and speak at general meetings
including the AGM, to appoint proxies
and to exercise voting rights. The
shares are not redeemable.
The share price on 31 December 2025
was 216.00 pence.
Further information relating to the
Company’s issued share capital can
be found in note 19.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
122
Restricted Tier 1 notes
The Company has £325m of Restricted
Tier 1 notes (“Notes”) in issue. These
may convert into ordinary shares only
upon a “trigger event”, which would
occur if the Board, in consultation with
the Prudential Regulation Authority,
determines that the Group has ceased to
meet its Solvency II capital requirements.
Holders do not have the right or option
to require conversion of the Notes. On
a change of control, the Notes may
convert into equity of an approved
entity if specified conditions are met;
otherwise, they may be written down.
Further details are provided in note 21
and on the Company’s website at
www.justgroupplc.co.uk/investors.
Share capital authorities
The Company’s Articles specify that,
subject to the authorisation of an
appropriate resolution passed at a
general meeting of the Company,
Directors can allot relevant securities
under Section 551 of the Companies
Act 2006 up to the aggregate nominal
amount specified by the relevant
resolution. In addition, the Articles
state that the Directors can seek
authority from shareholders at a
general meeting of the Company
to allot equity securities for cash,
without first being required to offer
such shares to existing ordinary
shareholders in proportion to their
existing holdings under Section 561 of
the Companies Act 2006, in connection
with a rights issue and in other
circumstances up to the aggregate
nominal amount specified by the
relevant resolution.
The Directors were granted the
following authorities at the AGM held
on 8 May 2025:
to allot ordinary shares in the
Company up to a maximum
aggregate nominal amount of
£69,246,862;
to allot equity securities for cash
on a non pre-emptive basis up to
an aggregate nominal amount of
£10,387,029 and further granted
an additional power to disapply
pre-emption rights representing
a further 10% only to be used in
specified circumstances;
to make market purchases of up
to an aggregate of 103,870,293
ordinary shares, representing
approximately 10% of the
Company’s issued ordinary shares
as at 4 March 2025; and
to allot ordinary shares in the
Company and to grant rights to
subscribe for or to convert any
security into ordinary shares in the
Company, on a non pre-emptive
basis, up to an aggregated
nominal amount of £50,000,000
in relation to any issue(s) by
the Company or any subsidiary
undertaking of the Company
(together the “Group”) of
contingent convertible securities.
No shares were issued by the
Company during 2025 (2024: nil).
No shares were purchased by the
Company during the year (2024: nil).
Other securities carrying
special rights
No person holds securities in the
Company carrying special rights with
regard to control of the Company.
Restrictions on transfer of
shares and voting
The Company’s Articles do not contain
any specific restrictions on the size of
a holding or on the transfer of shares,
other than:
certain restrictions may from
time to time be imposed by laws
and regulations (for example, the
Market Abuse Regulation (“MAR”)
and insider trading law);
pursuant to the Listing Rules, the
Directors and certain employees
of the Company require clearance
from the Company to deal in the
Company’s ordinary shares; and
pursuant to the provisions of
the court-sanctioned Scheme
of Arrangement relating to the
recommended cash acquisition of
the Company by BWS.
The Directors are not aware of any
agreements between holders of the
Company’s shares that may result in
restrictions on the transfer of securities
of voting rights.
No person has any special rights with
regard to the control of the Company’s
share capital and all issued shares are
fully paid. This is a summary only and
the relevant provisions of the Articles
can be consulted if further information
is required.
Share plans
The Group operates a number of
share-based incentive plans that
provide the Company’s ordinary shares
to participants at exercise of share
options upon vesting or maturity. The
plans in operation include the Just
Group plc Long Term Incentive Plan
(“LTIP”), the Just Group plc Deferred
Share Bonus Plan (“DSBP”), Just Group
plc Sharesave Scheme (“SAYE”), and
the Just Group plc Share Incentive
Plan (“SIP”). Details of these plans are
set out in the Directors’ Remuneration
report and in note 9.
The rules for the Company’s LTIP,
DSBP and SAYE were adopted by
shareholders at the 2023 AGM. They
each have a ten-year life expiring in
May 2033.
Awards under the LTIP, DSBP and
SAYE are satisfied by using either
newly issued shares or shares
purchased in the market, which are
held in the employee benefit trust
(“EBT”). The trustee does not register
votes in respect of these shares
and has waived the right to receive
any dividends.
During the 12 months to 31 December
2025, no ordinary shares were issued
to employees in satisfaction of the
exercise of share options under the
SAYE (2024: nil). No shares were
issued to the EBT or to employees in
respect of other plans during the year
(2024: nil).
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
123
Governance
Substantial shareholdings
Following the announcement of the recommended acquisition of the Company by BWS, the bidder has become the
Company’s largest shareholder. The Companys register of members records that BWS held 102,827,474 ordinary shares
as at 26 February 2026.
The table below sets out the holdings of the major shareholders in the Company’s issued ordinary share capital with holdings
of 3% or more, as at 31 December 2025 and as at 26 February 2026. The holdings at each date are based on notifications
received by the Company under the provisions of Chapter 5 of the FCAs Disclosure Guidance and Transparency Rules and,
in the case of BWS, the Companys register of members (see footnote 2). Except for the BWS shareholding, these holdings
reflect the most recent notifications made to the Company and may have changed since those notifications were received.
Shareholders are not required to notify the Company of any change until the next notable threshold is crossed.
Shareholder
Ordinary shareholdings
at 31 Dec 2025 % of capital
Ordinary shareholdings
at 26 Feb 2026
1
% of capital
BWS Holdings Ltd 102,827,474
2
9.90 102,827,474
2
9.90
Société Générale 89,660,095 8.63 71,869,150 6.92
JP Morgan Chase & Co 70,993,039 6.83 89,684,681 8.63
Morgan Stanley 64,146,033 6.18 63,538,719 6.12
Blackrock, Inc 58,700,392 5.64 58,700,392 5.64
Fidelity International 57,253,643 5.51 57,253,643 5.51
Barclays plc 52,905,373 5.09 52,905,373 5.09
Syquant Capital 52,595,057 5.06 50,474,000 4.86
Janus Henderson Group plc 51,931,621 4.99 51,931,621 4.99
Baillie Gifford 51,895,600 4.99 51,895,600 4.99
Aegon N.V. 51,584,569 4.97 51,584,569 4.97
Lombard Odier Asset Management (Europe) Ltd 51,361,808 4.94 51,361,808 4.94
Ameriprise 50,857,090 4.90 50,857,090 4.90
AXA Investment 49,615,299 4.78 49,615,299 4.78
Twelve Capital AG 41,575,357 4.02 41,575,357 4.02
Credit Suisse Group AG 40,054,845 3.86 40,054,845 3.86
Franklin Templeton 38,092,378 3.68 38,092,378 3.68
HSBC Holdings plc 66,055,770 6.36
1 The last practicable date prior to publication of the Annual Report.
2 The BWS shareholding shown as at 31 December 2025 and 26 February 2026 reflects the position recorded on the Company’s register of members and
information provided to the Company in connection with the recommended acquisition. The most recent notification received by the Company from BWS under
DTR 5 was in August 2025.
Directors’ Report continued
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
124
Business relationships
The Board is committed to foster the
Company’s business relationships
with suppliers, customers and other
stakeholders. Details on how the
Board engages with our principal
suppliers and customers, as well as
other stakeholders can be found in the
Relationships with stakeholders report.
Modern slavery
The Directors are committed to
combatting modern slavery and
human trafficking in all its forms. Just
takes a zero tolerance approach to
modern slavery within our workforce
and the same is expected from
suppliers. In compliance with Section
54(1) of the Modern Slavery Act
2015, the Companys modern slavery
statement, approved by the Board, is
available to view on our website at
www.justgroupplc.co.uk.
Employees
Equal opportunities employment
Just is an equal opportunities
employer and has policies in place
to ensure decisions on recruitment,
development, promotions and other
employment-related issues are made
solely on the grounds of individual
ability, achievement, expertise and
conduct. These principles are operated
on a non-discriminatory basis, without
regard to race, nationality, culture,
ethnic origin, religion, belief, gender,
sexual orientation, age, disability
or any other reason not related to
job performance or prohibited by
applicable law.
We are a Disability Confident
Committed employer and our
recruitment process ensures we
give full and fair consideration to
applications made by those who are
neurodivergent or have a disability, and
any reasonable adjustments are made
as required during the recruitment
process to ensure all applicants have
the same opportunity to demonstrate
their skills. If an employee were
to become disabled during their
employment with the Group, support
for continued employment would be
provided and workplace adjustments
made as appropriate in respect of their
duties and working environment.
Employee engagement
and communication
The Company promotes a high-
performance, purpose-led culture
and maintains a clear communication
and engagement strategy. This
includes quarterly Group-wide town
hall business updates, colleague
engagement surveys and intranet
communications. Employee share
plans are operated to encourage share
ownership and align the interests of
employees and shareholders.
Further details on engagement
and how the Directors consider
employee interests are provided in
the Strategic report and Governance
in Operation report.
Employee diversity
The Company is committed to building
a diverse workforce and inclusive
culture, and we collect data to monitor
our progress in achieving our diversity
targets. As at 31 December 2025,
Just employed 757 males (52%), 696
females (48%) and less than 1% who
identified under other categories.
As a signatory to the Women in
Finance Charter, we have a target for
40% of our most senior population
(Executive Committee and their direct
reports) to be female by the end of
2026. As at
31 December 2025, gender diversity
for this group stood at 44%.
We are also a signatory to the Race
at Work Charter, and are committed
to ensuring that our workforce
is representative of the ethnic
composition of the broader UK
population. We have set a target that
more than 16% of our most senior
population (using the same definition
as above) will be ethnically diverse by
the end of 2026. As at 31 December
2025, 13% of this population were
ethnically diverse, and we remain
committed to maintaining progress
against this target.
Further information on colleagues,
culture and diversity can be found in
the Colleagues and culture report.
Board and Executive
Management diversity
The Governance in Operation report
includes the Group’s data on the
gender identity or sex and ethnic
diversity of the Board and executive
management as at 31 December 2025,
the reference date, in accordance
with the Listing Rules requirements.
Details of the Board’s diversity, equity,
inclusion and belonging policy and
targets can be found in the Nomination
and Governance Committee report.
Auditor
Disclosure of information to the
auditor
Each Director of the Company at
the date of this Directors’ report
has confirmed that, so far as they
are aware, there is no relevant audit
information of which the Company’s
external auditor is unaware. Each
Director has taken all the steps that
they ought to have taken as a Director
in order to make themselves aware of
any relevant audit information and to
establish that the Companys external
auditor is aware of that information.
This confirmation is given and should
be interpreted in accordance with
the provisions of Section 418 of the
Companies Act 2006.
Auditor appointment
PwC has expressed its willingness
to continue in office as the external
auditor of the Group. An assessment
of audit effectiveness and the
recommendation regarding PwC’s
reappointment can be found in the
Group Audit Committee report.
However, in light of the potential
acquisition by BWS, which currently
engages a different audit firm, PwC’s
reappointment may be subject
to change.
Research and development
The Group undertakes innovative
projects and programmes to support
its strategic objectives. Further details
are provided in the Strategic report.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
125
Governance
Environment and emissions
In accordance with Listing Rule
6.6.6R(8), climate-related financial
disclosures consistent with the Task
Force on Climate-related Financial
Disclosures (“TCFD”) recommendations
and recommended disclosures are
contained in the Sustainability: TCFD
section on pages 36 to 51 and in the
Risk Management section on pages
62 to 63. Information on the Group’s
greenhouse gas emissions, energy
consumption and efficiency during 2025
are also included in the Sustainability:
TCFD section. In preparing the TCFD
disclosures, the Group has considered
the guidance for all sectors and
supplemental guidance for insurance
companies within the TCFD Annex
“Implementing the Recommendations
of the Task Force on Climate-related
Financial Disclosures”.
Other disclosures
Change of control provisions
There are various agreements that
take effect, alter or terminate upon
a change of control of the Company,
such as commercial contracts,
bank loan agreements and property
lease arrangements. None of these
agreements are considered significant
in terms of their impact on the Group’s
business as a whole. All the Company’s
employee share incentive plans contain
provisions relating to a change of
control. Outstanding awards would
typically vest and become exercisable.
This is subject to satisfying any
performance conditions, and normally
with an additional time-based pro-
rata reduction where performance
conditions apply, in accordance with
the share scheme rules.
On 31 July 2025, the recommended
cash acquisition of the Company by
BWS was announced. The change of
control provisions are set out in the
Scheme of Arrangement document
published on 26 August 2025, which
can be found on the Company’s
website at www.justgroupplc.co.uk/
investors.
Directors’ Report continued
Financial instruments
The Group does not currently apply
hedge accounting although it applies
asset and liability matching and
hedging strategies to limit its exposure
to interest rate risk and market risk
arising from the Group’s financial
instruments and insurance contracts.
Details of the Group’s risk management
and exposure to financial and other risks
are included in the Risk Management
section of the Strategic report and
note 27 to the financial statements.
Overseas branches
The Company does not have any
overseas branches within the meaning
of the Companies Act 2006.
Political donations and
expenditure
No political donations were made, or
political expenditure incurred, by the
Company and its subsidiaries during
the year (2024: nil).
Related party transactions
Related party transactions are set out
in note 32 to the financial statements.
Post balance sheet events
Details of post balance sheet
events are set out in note 34 to
the financial statements.
The Directors’ report has been
approved by the Board and is
signed on its behalf by:
Simon Watson
Group Company Secretary
26 February 2026
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
126
The Directors are responsible for
preparing the Annual Report and
financial statements in accordance
with applicable UK law and regulations.
UK company law requires the Directors
to prepare Group and Parent Company
financial statements for each financial
year. Under that law, the Directors
have elected to prepare the Group and
Parent Company financial statements
in accordance with UK-adopted
international accounting standards.
Under UK company law, the Directors
must not approve the financial
statements unless they are satisfied
that they give a true and fair view of
the state of affairs of the Group and
Parent Company, and of the profit or
loss for that period.
In preparing each of the Group and
Parent Company financial statements,
the Directors are required to:
select suitable accounting policies
and apply them consistently;
make reasonable and
prudent judgements and
accounting estimates;
present information, including
accounting policies, in a
manner that provides relevant,
reliable, comparable and
understandable information;
state whether they have been
prepared in accordance with
UK-adopted international
accounting standards;
assess the Group and Parent
Company’s ability to continue
as a going concern, disclosing,
as applicable, matters related to
going concern; and
use the going concern basis of
accounting unless they either
intend to liquidate the Group or
the Parent Company or to cease
operations, or have no realistic
alternative but to do so.
Statement of Directors’ Responsibilities
The Directors are responsible for
keeping adequate accounting records
that are sufficient to show and
explain the Parent Companys and
Group’s transactions, and disclose
with reasonable accuracy at any
time the financial position of the
Parent Company and the Group,
and enable them to ensure that the
financial statements comply with the
Companies Act 2006. They are also
responsible for such internal control
as they determine is necessary to
enable the preparation of financial
statements that are free from material
misstatement, whether due to fraud or
error, and have general responsibility
for taking such steps as are reasonably
open to them to safeguard the assets
of the Group and to prevent and detect
fraud and other irregularities.
Under applicable law and regulations,
the Directors are also responsible for
preparing a Strategic report, Directors’
report, Directors’ Remuneration report
and Corporate Governance statement
that comply with that law and
those regulations.
The Directors are responsible for
the maintenance and integrity of the
corporate and financial information
included on the Company’s website.
Legislation in the UK governing the
preparation and dissemination of
financial statements may differ from
legislation in other jurisdictions.
Directors’ Responsibility
Statement
The Directors consider that the Annual
Report and the financial statements,
taken as a whole, is fair, balanced
and understandable and provides the
information necessary for shareholders
to assess the Group’s and Companys
position, performance, business model
and strategy.
The Directors confirm to the best of
their knowledge that:
the Group and Company’s
financial statements, which have
been prepared in accordance
with UK-adopted international
accounting standards, give a
true and fair view of the assets,
liabilities, financial position and
profit or loss of the Company and
the undertakings included in the
consolidation taken as a whole;
and
the Strategic report, Corporate
Governance report and Directors’
report in this Annual Report
include a fair review of the
development and performance
of the business and the position
of the Group, together with a
description of the principal risks
and uncertainties that it faces.
By order of the Board on
26 February 2026.
David Richardson
Group Chief Executive Officer
Mark Godson
Group Chief Financial Officer
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
127
Governance
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
128
Report on the audit of the financial statements
Opinion
In our opinion, Just Group plc’s group financial statements and company financial statements (the “financial statements”):
give a true and fair view of the state of the group’s and of the company’s affairs as at 31 December 2025 and of the
group’s loss and the group’s and company’s cash flows for the year then ended;
have been properly prepared in accordance with UK-adopted international accounting standards as applied in accordance
with the provisions of the Companies Act 2006; and
have been prepared in accordance with the requirements of the Companies Act 2006.
We have audited the financial statements, included within the Annual Report and Accounts 2025 (the “Annual Report”), which
comprise:
the Consolidated and Company Statement of Financial Position as at 31 December 2025;
the Consolidated Statement of Comprehensive Income for the year then ended;
the Consolidated and Company Statement of Changes in Equity for the year then ended;
the Consolidated and Company Statement of Cash Flows for the year then ended; and
the notes to the financial statements, comprising material accounting policy information and other explanatory information.
Our opinion is consistent with our reporting to the Group Audit Committee.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our
responsibilities under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements
section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for
our opinion.
Independence
We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the
financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we
have fulfilled our other ethical responsibilities in accordance with these requirements.
To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not
provided.
Other than those disclosed in note 3(b), we have provided no non-audit services to the company or its controlled undertakings
in the period under audit.
Our audit approach
Context
The Group is predominantly based in the United Kingdom and writes business across four main product lines, being Defined
Benefit De-risking Solutions, Guaranteed Income for Life Solutions, Lifetime Mortgages and Care Plans. The Group has two
regulated insurance companies, Just Retirement Limited and Partnership Life Assurance Company Limited, in addition to other
financial services companies. In planning our audit, we met with the Group Audit Committee and members of management
across the Group to discuss and understand business developments during the year, and to understand their perspectives on
associated business risks. We used this insight, our knowledge of the Group and our industry experience when forming our
own views regarding the audit risks and as part of developing our planned audit approach to address those risks. Given the
activities of the Group, we have built a team with the relevant industry experience and technical expertise.
Overview
Audit scope
Our audit scope has been determined to provide coverage of all material financial statement line items.
Three reporting components were subject to full scope audits and we performed an audit of specific account balances for
a further five components.
Key audit matters
Valuation of insurance contract liabilities (group)
Valuation of insurance contract liabilities – Annuitant mortality assumptions (group)
Valuation of insurance contract liabilities – Credit default assumptions for illiquid assets (group)
Valuation of insurance contract liabilities – Expense assumption (group)
Valuation of certain hard to value investments (group)
Valuation of the Companys investments in group undertakings (parent)
Independent auditors’ report
to the members of Just Group plc
Financial Statements
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Materiality
Overall group materiality: £30,345,000 (2024: £29,920,000) based on 1% of Total Equity plus net of tax contractual
service margin (CSM).
Overall company materiality: £11,890,000 (2024: £12,610,000) based on 1% of Total Equity.
Performance materiality: £22,758,750 (2024: £22,440,000) (group) and £8,917,500 (2024: £9,457,500) (company).
The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial
statements.
Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the
financial statements of the current period and include the most significant assessed risks of material misstatement (whether
or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the
allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we
make on the results of our procedures thereon, were addressed in the context of our audit of the financial statements as a
whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
This is not a complete list of all risks identified by our audit.
The key audit matters below are consistent with last year.
Key audit matter How our audit addressed the key audit matter
Valuation of insurance contract liabilities (group)
Refer to Group Audit Committee Report, Accounting policy 1.7
Insurance contracts and note 22 Insurance contracts and related
reinsurance.
The inherent uncertainty involved in setting the assumptions
used to determine the insurance contract liabilities represents
a significant area of management judgement for which small
changes in assumptions can result in material impacts to the
valuation of these liabilities. As part of our consideration of the
entire set of assumptions, we focused particularly on annuitant
mortality assumptions, credit default risk assumptions and expense
assumptions as these are considered the most significant and
judgemental.
We performed the following audit procedures to test the valuation of
insurance contract liabilities (including best estimate liabilities, risk
adjustment and contractual service margin):
Tested the design and operating effectiveness of the controls in
place over the determination of the insurance contract liabilities,
including those relating to model inputs, model operation and
extraction and consolidation of results from the actuarial model;
Tested the design and operating effectiveness of controls related
to policyholder data used in the valuation of insurance contract
liabilities;
Agreed a sample of policyholder data used in the actuarial models
to source documentation;
Using our actuarial specialist team members, we applied our
industry knowledge and experience to assess the appropriateness
of the methodology, models and assumptions used against
recognised actuarial practices. This included consideration of
the reasonableness of assumptions against actual historical
experience, and the appropriateness of any judgements applied,
including if there was any indication of management bias;
Performed testing over the calculations in the liability cash flow
model. This included testing of changes made during the year, risk-
based audit procedures to independently test certain cashflows
at regular intervals, and testing of analysis of change in modelled
results, to assess whether the models continue to operate as
expected;
Tested the derivation of the current, new business and annual
locked in discount rates used to discount the insurance contract
liabilities;
Used the results of an independent PwC annual benchmarking
survey of assumptions to further challenge the assumption setting
process by comparing certain assumptions used relative to the
Group’s industry peers (where available and applicable); and
Tested the disclosures made by management in the financial
statements.
Further details on the specific procedures performed over each of the
identified key assumptions are included in the below sections of our
Key Audit Matters. Based on the work performed and the evidence
obtained, we consider the assumptions used in the valuation of
insurance contract liabilities to be appropriate.
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Key audit matter How our audit addressed the key audit matter
Valuation of insurance contract liabilities – Annuitant mortality
assumptions (Group)
Refer to Group Audit Committee Report, Accounting policy 1.7
Insurance contracts and note 22 Insurance contracts and related
reinsurance.
Annuitant mortality assumptions are an area of significant
management judgement due to the inherent uncertainty involved.
Insurance contract liabilities are sensitive to the choice of best
estimate annuitant mortality assumptions due to the large volume of
annuity business. The best estimate annuitant mortality assumption
has two main components:
1) Base mortality assumptions
This part of the assumption is mainly driven by internal experience
analyses, but judgement is also required. For example, in determining
the most appropriate granularity at which to carry out the analysis;
the time window used for historic experience, or whether data
should be excluded from the analysis; and in selecting an appropriate
industry mortality table to which management overlays the results of
the experience analysis.
2) Rate of future mortality improvements
This part of the assumption is more subjective given the lack of
data and the uncertainty over how life expectancy will change in the
future. The allowance for future mortality improvements is inherently
subjective, as improvements emerge over long timescales and cannot
be captured by analysis of internal experience data. There is also
additional uncertainty over the long-term impact of wider mortality
trends in the UK.
Judgement is required when estimating the allowance for expected
future mortality rates in the long term, which can be undertaken
using a range of approaches, including standard industry mortality
projection models (such as the CMI models), independent analyses or
a combination of both.
Risk adjustment for longevity risk
In addition, under IFRS 17, a risk adjustment is required to be held.
This represents an allowance for risk in excess of the best estimate
for non-financial risk. The primary component of the risk adjustment
is annuitant mortality risk, and the selection of the distribution and
associated stresses is a matter of judgement.
We performed the following audit procedures to test the annuitant
mortality assumptions (including base mortality assumptions, rate of
future mortality improvements and the risk adjustment):
Tested the design and operating effectiveness of controls in place
over the performance of annuitant mortality experience analysis
studies, approval of the proposed assumptions and implementation
within the actuarial model;
Tested the reasonableness of the methodology used to perform
the annual experience studies. This involves the assessment of key
judgements with reference to relevant rules, actuarial guidance and
by applying industry knowledge and experience;
Tested completeness and accuracy of experience analysis data.
For a sample, agreed experience analysis data used to source
documentation;
Assessed the appropriateness of expert judgments used in the
development of the mortality improvement assumptions, including
the use of longevity experts and external market studies on areas
such as public health, medical advancements, and health and
social care;
Assessed managements considerations of the long-term impacts
of wider UK mortality trends in the annuitant mortality assumptions;
Assessed managements risk adjustment methodology relative to
the compensation required by management for non-financial risk,
including the selected confidence level and calibration, as well as
testing management’s controls over the processes; and
Compared the annuitant mortality assumptions selected by
management against those adopted by peers using our annual
benchmarking survey of the market (to the extent available).
Based on the work performed and the evidence obtained, we
consider the assumptions used for annuitant mortality to be
appropriate.
Valuation of insurance contract liabilities – Credit default
assumptions for illiquid assets (group)
Refer to Group Audit Committee Report, Accounting policy 1.7
Insurance contracts and note 22 Insurance contracts and related
reinsurance.
As permitted by IFRS 17, the discount rate for calculating the
insurance contract liabilities (future cash flows and risk adjustment)
is determined using a ‘top-down’ approach. In this approach the
discount rate is set using the yield on a reference portfolio of assets
(based on the actual assets held) with explicit deductions for both
expected and unexpected credit default risk.
The credit default assumptions are also used to determine the
locked-in discount rate based on the target asset mix for new
business written in the period (applicable to the contractual service
margin).
This is a key audit matter because the Group’s asset portfolio includes
a material amount of illiquid assets for which the determination
of credit default assumptions, including consideration of expected
and unexpected default risk, requires a significant level of
expert judgement.
We performed the following audit procedures to test the credit
default assumptions.
Tested the accuracy of asset data used to determine the credit
default assumptions. For a sample, agreed asset data used to
source documentation and/or market information;
Tested the methodologies used to derive the assumptions
(including expected and unexpected credit default risk) with
reference to relevant rules and actuarial guidance and by applying
our industry knowledge and experience. This also included analysis
of any impact of the Solvency II Matching Adjustment Attestation
on the credit default assumptions under IFRS 17;
Tested significant assumptions used by management against
market observable data (to the extent available and relevant) and
our experience of market practices. We have also considered the
impact of current economic conditions on levels of expected and
unexpected credit default risk;
Performed procedures to obtain comfort over the appropriateness
of the credit ratings of the assets. This included engaging
our valuation experts to assess the appropriateness of the
methodology and assumptions used for a sample of assets, and
testing management’s oversight, review and challenge of ratings
provided by external asset managers; and
Compared the assumptions selected against those adopted by
peers using our independent annual benchmarking survey of the
market assumptions (to the extent available).
Based on the work performed and the evidence obtained, we
consider the assumptions used for credit default risk to be
appropriate.
Independent auditors’ report continued
Financial Statements
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Key audit matter How our audit addressed the key audit matter
Valuation of insurance contract liabilities – Expense assumptions
(group)
Refer to Group Audit Committee Report, Accounting policy 1.7
Insurance contracts and note 22 Insurance contracts and related
reinsurance.
Future maintenance expenses and expense inflation assumptions
are used in the measurement of the insurance contract liabilities.
The assumptions reflect the expected future expenses that will be
required to maintain the in-force policies at the balance sheet date,
including an allowance for project costs and future inflation.
In addition, acquisition expenses are also relevant in determining
the contractual service margin component of the insurance contract
liabilities at point of sale.
The assumptions used require judgement, particularly with respect
to the allocation of expenses between acquisition, maintenance
and other.
We performed the following audit procedures to test the expense
assumptions:
Tested the design and operating effectiveness of controls related
to the expense assumption process;
Assessed the methodology used by management to derive
the assumptions with reference to relevant rules and actuarial
guidance and by applying our industry knowledge and experience;
Tested the completeness and accuracy of the total cost base and
allocation of expenses to the appropriate cost centre;
Assessed the appropriateness of significant judgements in application
of the methodology, including excluded costs (for example, due to
costs either not relating to the insurance business or being non-
recurring in nature), expected future improvements in efficiency, and
the allocation of expenses between acquisition and maintenance and
to products. This assessment also considered the appropriateness of
the treatment of non-discretionary project spend where we expect
these costs to be included in the ongoing cost base;
Assessed the appropriateness of the rate at which expenses are
assumed to inflate in the future, taking into account current and
future market expectations of both price and earnings inflation; and
Tested the policy counts used in the derivation of per policy
expense assumptions and considered whether any adjustments are
required to reflect changes in future expected policy volumes, for
example, to allow for diseconomies of scale.
Based on the work performed and the evidence obtained, we consider
the assumptions used for expense assumptions to be appropriate.
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Key audit matter How our audit addressed the key audit matter
Valuation of certain hard to value investments (group)
Refer to Group Audit Committee Report, Accounting policy 1.13
Financial investments and note 16 Fair value of financial assets and
liabilities.
The valuation of the investment portfolio involves judgement and
continues to be an area of inherent risk. The valuation risk is not
uniform for all investment types and is greatest for certain hard to
value assets categorised as level 3 under the fair value methodology.
This is due to the level of complexity involved and the significant
judgement required in the selecting and applying of key assumptions
and unobservable inputs, and the resulting sensitivities on the
reported amounts.
The asset classes that we consider for this risk are:
1. Lifetime mortgages (LTM);
2. Loans secured by commercial mortgages;
3. Long income real estate (which includes residential ground rents);
and
4. Other illiquid debt instruments.
The setting of voluntary redemptions (persistency), as well as key
economic assumptions, applied in the valuation of LTMs (including
current property values, house price inflation and volatility) are
impacted by the uncertainty in the current economic environment.
We performed the following audit procedures in respect of Lifetime
Mortgages:
Tested the design and operating effectiveness of controls related
to the accuracy and completeness of data used in the modelling
of LTMs;
For a sample of mortgages, agreed data used in the modelling of
LTMs to policyholder documentation;
Tested the design and operating effectiveness of controls in place
over the determination of the valuation of LTMs, including those
relating to model inputs, model operation and extraction and
consolidation of results from the valuation models;
Engaged our actuarial specialists, applied our industry knowledge
and experience to assess the appropriateness of the methodology,
models and assumptions used to assess the allowance for the No
Negative Equity Guarantee (NNEG) against recognised actuarial
practices, including any changes made during the year, taking into
account the impact of current economic conditions;
Performed risk-based testing procedures to independently test
the actuarial model calculations relating to the NNEG at regular
intervals, and tested the analysis of change in modelled results, to
assess whether the model continues to operate as expected.
Evaluated the appropriateness of significant economic
assumptions, including the property price inflation and property
price volatility assumptions used within the valuation process, with
reference to market data and industry benchmarks where available,
and taking into account the impact of current economic conditions;
Assessed the appropriateness of current property prices derived
using the Automated Valuation Model (AVM);
Tested the key judgements involved in the preparation of the
manually calculated components of the LTM asset valuation, and
the accuracy of the calculations;
Evaluated the historic data used to prepare the mortality, morbidity
and voluntary redemptions experience analysis, taking into
account the impact of current economic conditions for voluntary
redemptions together with industry data on expectations of future
mortality improvements and assess whether this supports the
assumptions adopted; and
Considered the adequacy of the Group’s disclosures in relation to
the valuation of LTMs, in particular the sensitivity of the valuations
adopted to alternative outcomes.
We performed the following audit procedures to test the valuation of
other hard to value investments (excluding Lifetime mortgages):
Tested the design and operating effectiveness of management’s
independent price verification control over private assets within the
hard to value investments;
Obtained independent confirmations from third party asset
managers (where relevant);
Engaged our valuation experts to perform independent valuations for
a sample of commercial mortgages, long income real estate, and other
illiquid debt instruments which included assessing the reasonableness
and appropriateness of the valuation methodology applied; and
investigated any variances outside of our tolerable threshold;
Tested inputs into the valuation to external sources, where
possible; and
Tested the disclosures made by management in the financial
statements.
Based on the work performed and the evidence obtained, we
consider the valuation of hard to value investments to be appropriate.
Valuation of the Companys investments in Group undertakings
(Company)
Refer to Company accounting policy 1.4 Investments in Group
undertakings and note 2 to the Companys financial statements –
Investments in Group undertakings.
In the Company’s statement of financial position, investments in
subsidiaries are reported at cost less impairment. The investments
in subsidiaries are the largest assets on the Companys statement
of financial position. There is a risk that the carrying value of the
investments in subsidiaries exceeds the recoverable amount and
therefore an impairment loss should be recognised.
In respect of the carrying value of investments in Group undertakings
we have:
Obtained managements assessment of impairment indicators in
investments in Group undertakings and tested relevant key inputs;
Based on our understanding of the business we assessed whether
there were any indicators of impairment; and
Tested the disclosures made by management in the financial
statements.
Based on the work performed and the evidence obtained, we
consider the carrying amount of the Company’s investments in Group
undertakings to be appropriate.
Independent auditors’ report continued
Financial Statements
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How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial
statements as a whole, taking into account the structure of the group and the company, the accounting processes and
controls, and the industry in which they operate.
Decisions regarding scoping require a significant degree of professional judgement based on quantitative and qualitative
considerations, including the size and nature of business activities in each operating entity.
The Group is predominantly based in the United Kingdom and writes business across four main product lines, being Defined
Benefit De-risking Solutions, Guaranteed Income for Life Solutions, Lifetime Mortgages and Care Plans. The Group consists of
the parent Company, Just Group plc, and a number of subsidiary companies, of which the most significant are Just Retirement
Limited and Partnership Life Assurance Company Limited, which conduct substantially all the insurance business on behalf of the
Group.
We identified three components which were subject to full scope audits; Just Group plc, Just Retirement Limited and Partnership
Life Assurance Company Limited. In addition, we performed limited scope audit procedures on specific financial statement line items
for a further five components. For the remaining components, we performed analytical procedures at an aggregated Group level to
confirm our assessment that no significant risks of material misstatements were present. Our scoping resulted in 95% coverage of
consolidated total assets, 99% coverage of consolidated total liabilities and 91% coverage of consolidated profit before tax.
The impact of climate risk on our audit
As part of our audit we made enquiries of management to understand the governance and process adopted to assess the extent of
the potential impact of climate risk on the Group’s financial statements and support the disclosures made within the Annual Report.
In addition to enquiries with management, we also read the Group’s climate risk assessment documentation, reviewed board
minutes and considered disclosures in the Annual Report in relation to climate change (including the Task Force on Climate-
related Financial Disclosures (“TCFD”)) in order to assess the completeness of management’s climate risk assessment.
Management committed to achieving net zero carbon emissions from the Group’s operations (Scope 1 and Scope 2) by 2025,
and for all emissions across the Group to be net zero by 2050, with a 50% reduction in all emissions by 2030.
The key areas of the financial statements where management evaluated that climate risk has a potential impact are Lifetime
Mortgage and investment portfolios, where the value of investments may be affected over time based on market expectations.
We have assessed the risks of material misstatement to the Annual Report as a result of climate change and concluded that for the
year ended 31 December 2025, the main audit risks are related to disclosures included within the ‘Sustainability: TCFD’ sections.
We also considered the consistency of the disclosures in relation to climate change (including the disclosures in the Task Force
on Climate-related Financial Disclosures section) within the Annual Report with the financial statements and our knowledge
obtained from our audit.
Our procedures did not identify any material impact in the context of our audit of the financial statements as a whole, or our
key audit matters for the year ended 31 December 2025.
Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality.
These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and
extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of
misstatements, both individually and in aggregate on the financial statements as a whole.
Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:
Financial statements – group Financial statements – company
Overall materiality £30,345,000 (2024: £29,920,000). £11,890,000 (2024: £12,610,000).
How we determined it 1% of Total Equity plus net of tax contractual service
margin (CSM).
1% of Total Equity.
Rationale for
benchmark applied
In determining our materiality, we considered financial
metrics alongside additional non-financial factors such
as nature of the group, its industry and the economic
environment. The engagement team has considered the
primary focus of the users of the financial statements,
including shareholders, policyholders and regulators
and has determined that an equity-based benchmark
would be the most appropriate given the primary focus
of the users of the financial statements continues to
be the capital position of the Group. In addition, the
income statement is driven largely by balance sheet
movements in insurance contract liabilities for long-
term products. Total equity plus net of tax CSM is
considered an indication of the valuation of the current
in-force business as it reflects the in-force profits to be
released over the duration of the existing contracts.
In determining our materiality, we considered financial
metrics which we believed to be relevant and
concluded that total equity was the most appropriate
benchmark. The primary use of the financial statements
is to determine the entitys ability to pay dividends, and
the users will therefore be focussed on distributable
reserves, a balance captured using a total equity
benchmark.
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For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality.
The range of materiality allocated across components was £25,152,500 and £3,747,500. Certain components were audited to
a local statutory audit materiality that was also less than our overall group materiality.
We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and
undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of
our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in
determining sample sizes. Our performance materiality was 75% (2024: 75%) of overall materiality, amounting to £22,758,750
(2024: £22,440,000) for the group financial statements and £8,917,500 (2024: £9,457,500) for the company financial statements.
In determining the performance materiality, we considered a number of factors – the history of misstatements, risk assessment
and aggregation risk and the effectiveness of controls – and concluded that an amount at the upper end of our normal range
was appropriate.
We agreed with the Group Audit Committee that we would report to them misstatements identified during our audit above
£1,517,250 (group audit) (2024: £1,496,000) and £594,500 (company audit) (2024: £630,500) as well as misstatements below
those amounts that, in our view, warranted reporting for qualitative reasons.
Conclusions relating to going concern
Our evaluation of the directors’ assessment of the group’s and the companys ability to continue to adopt the going concern
basis of accounting included:
Obtained the Directors’ going concern assessment and challenged the rationale for downside scenarios adopted
and material assumptions made using our knowledge of the Group’s business performance, review of regulatory
correspondence and obtaining further corroborating evidence;
Considered management’s assessment of the regulatory solvency coverage and liquidity position in the forward looking
scenarios considered;
Assessed the impact of severe, but plausible, downside scenarios which removed certain actions which are not
necessarily within managements control;
Reviewed managements assessment of the impact of the offer by Brookfield Wealth Solutions Limited to acquire the
Group and any impact on their scenarios;
Assessed the impact of the factors outlined in Note 27, Financial and insurance risk management, which could erode the
Group’s capital resources;
Assessed the liquidity of the Company, including the Companys ability city to pay policyholder obligations, suppliers and
creditors as amounts fall due;
Assessed the ability of the Group and the Company to comply with covenants; and
Reviewed the disclosures included in the financial statements, including the Basis of Preparation.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the group’s and the company’s ability to continue as a going concern
for a period of at least twelve months from when the financial statements are authorised for issue.
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the
preparation of the financial statements is appropriate.
However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group’s and
the company’s ability to continue as a going concern.
In relation to the directors’ reporting on how they have applied the UK Corporate Governance Code, we have nothing material
to add or draw attention to in relation to the directors’ statement in the financial statements about whether the directors
considered it appropriate to adopt the going concern basis of accounting.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant
sections of this report.
Reporting on other information
The other information comprises all of the information in the Annual Report other than the financial statements and our
auditors’ report thereon. The directors are responsible for the other information. Our opinion on the financial statements
does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise
explicitly stated in this report, any form of assurance thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so,
consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained
in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material
misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the financial
statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that
there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based
on these responsibilities.
Independent auditors’ report continued
Financial Statements
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With respect to the Strategic report and Directors’ report, we also considered whether the disclosures required by the UK
Companies Act 2006 have been included.
Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions
and matters as described below.
Strategic report and Directors’ report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic report and
Directors’ report for the year ended 31 December 2025 is consistent with the financial statements and has been prepared in
accordance with applicable legal requirements.
In light of the knowledge and understanding of the group and company and their environment obtained in the course of the
audit, we did not identify any material misstatements in the Strategic report and Directors’ report.
Directors’ Remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the
Companies Act 2006.
Corporate governance statement
The Listing Rules require us to review the directors’ statements in relation to going concern, longer-term viability and that
part of the corporate governance statement relating to the companys compliance with the provisions of the UK Corporate
Governance Code specified for our review. Our additional responsibilities with respect to the corporate governance statement
as other information are described in the Reporting on other information section of this report.
Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate
governance statement is materially consistent with the financial statements and our knowledge obtained during the audit, and
we have nothing material to add or draw attention to in relation to:
The directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks;
The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify emerging
risks and an explanation of how these are being managed or mitigated;
The directors’ statement in the financial statements about whether they considered it appropriate to adopt the going
concern basis of accounting in preparing them, and their identification of any material uncertainties to the group’s and
company’s ability to continue to do so over a period of at least twelve months from the date of approval of the financial
statements;
The directors’ explanation as to their assessment of the group’s and company’s prospects, the period this assessment
covers and why the period is appropriate; and
The directors’ statement as to whether they have a reasonable expectation that the company will be able to continue
in operation and meet its liabilities as they fall due over the period of its assessment, including any related disclosures
drawing attention to any necessary qualifications or assumptions.
Our review of the directors’ statement regarding the longer-term viability of the group and company was substantially
less in scope than an audit and only consisted of making inquiries and considering the directors’ process supporting their
statement; checking that the statement is in alignment with the relevant provisions of the UK Corporate Governance Code; and
considering whether the statement is consistent with the financial statements and our knowledge and understanding of the
group and company and their environment obtained in the course of the audit.
In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the
corporate governance statement is materially consistent with the financial statements and our knowledge obtained during the audit:
The directors’ statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and
provides the information necessary for the members to assess the group’s and companys position, performance, business
model and strategy;
The section of the Annual Report that describes the review of effectiveness of risk management and internal control
systems; and
The section of the Annual Report describing the work of the Group Audit Committee.
We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the company’s
compliance with the Code does not properly disclose a departure from a relevant provision of the Code specified under the
Listing Rules for review by the auditors.
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Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Statement of Directors’ Responsibilities, the directors are responsible for the preparation of
the financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair
view. The directors are also responsible for such internal control as they determine is necessary to enable the preparation of
financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the directors are responsible for assessing the group’s and the companys ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of
accounting unless the directors either intend to liquidate the group or the company or to cease operations, or have no realistic
alternative but to do so.
Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance
is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or
in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these
financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with
our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to
which our procedures are capable of detecting irregularities, including fraud, is detailed below.
Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with laws and
regulations related to breaches of UK regulatory principles, such as those governed by the Prudential Regulation Authority
(“PRA”) and the Financial Conduct Authority (“FCA”), and we considered the extent to which non-compliance might have a
material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the
financial statements such as the Companies Act 2006. We evaluated management’s incentives and opportunities for fraudulent
manipulation of the financial statements (including the risk of override of controls), and determined that the principal risks
were related to management bias in accounting estimates and judgemental areas as described in our key audit matters. Audit
procedures performed by the engagement team included:
Discussions with the Board, management, Internal Audit, senior management involved in the Risk and Compliance
functions, including consideration of known or suspected instances of non-compliance with laws and regulation and fraud;
Assessment of matters reported on the Group’s whistleblowing register and the results of management’s investigation of
such matters where applicable;
Reviewing correspondence with the PRA and FCA in relation to compliance with laws and regulations;
Meeting with the PRA supervisory team to discuss matters in relation to compliance with laws and regulations;
Attendance of Audit Committee meetings;
Reviewing relevant meeting minutes including those of the Board of Directors, Group Audit, Group Risk and Compliance,
Investment and Remuneration Committees;
Reviewing data regarding policyholder complaints, the Group’s register of litigation and claims, Internal Audit reports, and
Compliance reports in so far as they related to non-compliance with laws and regulations and fraud;
Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable
laws and regulations;
Procedures relating to the valuation of life insurance contract liabilities, in particular annuitant mortality, credit default and
expense assumptions, and the valuation of certain hard to value investments, described in the related key audit matters;
Validating the appropriateness of journal entries identified based on our fraud risk criteria; and
Designing audit procedures to incorporate unpredictability around the nature, timing or extent of our testing.
There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of
non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial
statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one
resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or
through collusion.
Our audit testing might include testing complete populations of certain transactions and balances, possibly using data
auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete
populations. We will often seek to target particular items for testing based on their size or risk characteristics. In other cases,
we will use audit sampling to enable us to draw a conclusion about the population from which the sample is selected.
A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.frc.
org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.
Independent auditors’ report continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
137
Use of this report
This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with
Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or
assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may
come save where expressly agreed by our prior consent in writing.
Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:
we have not obtained all the information and explanations we require for our audit; or
adequate accounting records have not been kept by the company, or returns adequate for our audit have not been
received from branches not visited by us; or
certain disclosures of directors’ remuneration specified by law are not made; or
the company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement
with the accounting records and returns.
We have no exceptions to report arising from this responsibility.
Appointment
We were first appointed by the company for the financial year ended 31 December 2020. Our uninterrupted engagement
covers six financial years.
Other matter
The company is required by the Financial Conduct Authority Disclosure Guidance and Transparency Rules to include these
financial statements in an annual financial report prepared under the structured digital format required by DTR 4.1.15R – 4.1.18R
and filed on the National Storage Mechanism of the Financial Conduct Authority. This auditors’ report provides no assurance
over whether the structured digital format annual financial report has been prepared in accordance with those requirements.
Philip Watson (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London
26 February 2026
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
138
Consolidated Statement of Comprehensive Income
for the year ended 31 December 2025
Year ended Year ended
31 December 31 December
20252024
Note£m£m
Insurance revenue
2,073
1, 8 09
Insurance service expenses
(1, 870)
(1,621)
Net expenses from reinsurance contracts
(33)
(39)
Insurance service result
3
170
14 9
Interest income on financial assets measured at amortised cost
176
135
Other investment return
1,6 01
(26 3)
Investment return
1,777
(12 8)
Net finance (expenses)/income from insurance contracts
(1,765)
480
Net finance income/(expenses) from reinsurance contracts
65
(5 2)
Movement in investment contract liabilities
(5)
(2)
Net investment result
4
72
298
Other income
17
18
Other expenses
3
(132)
(85)
Other finance costs
5
(24 5)
(241)
Share of results of associates accounted for using the equity method
31
(26)
(Loss)/profit before tax
2
(11 8)
11 3
Income tax income/(expense)
6
19
(3 3)
(Loss)/profit for the year
(9 9)
80
Other comprehensive income/(loss) for the year, net of income tax
1
(6)
Total comprehensive (loss)/income for the year
(98)
74
Basic (loss)/earnings per share (pence)
10
(10.7)
6.5
Diluted (loss)/earnings per share (pence)
10
(10.7)
6.5
All (loss)/profit and comprehensive (loss)/income is attributable to equity holders of Just Group plc in all periods presented.
The notes are an integral part of these financial statements.
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
139
Consolidated Statement of Changes In Equity
for the year ended 31 December 2025
Total
equity Non-
Share Share Other Retained Tier 1 excluding controlling
capital premium reserves
earnings
1
notesNCi interest Total
Year ended 31 December 2025
Note
£m£m£m£m £m£m£m£m
At 1 January 2025
104
95
944
(2 19)
32 2
1, 24 6
1, 2 46
Loss for the year
(9 9)
(9 9)
(9 9)
Other comprehensive income for the
year, net of income tax
1
1
1
Total comprehensive loss
for the year
(9 8)
(98)
(98)
Contributions and distributions
Dividends
11
(28)
(28)
(28)
Interest paid on Tier 1 notes
(net of tax)
21
(12)
(12)
(12)
Share-based payments reserve
credit (net of tax)
16
16
16
Transactions in shares held by trusts
(14)
(14)
(14)
Total contributions and
distributions
(38)
(3 8)
(38)
At 31 December 2025
104
95
94 4
(35 5)
322
1 ,1 1 0
1 ,1 1 0
Total
equity Non-
Share Share Other Retained Tier 1 excluding controlling
capitalpremiumreserves
earnings
1
notesNCiinterestTotal
Year ended 31 December 2024
Note
£m£m£m£m£m£m£m£m
At 1 January 2024
104
95
94 3
(2 59)
32 2
1,2 05
(2)
1, 203
Profit for the year
80
80
80
Other comprehensive loss for the
year, net of income tax
(2)
(4)
(6)
(6)
Total comprehensive income for
the year
(2)
76
74
74
Contributions and distributions
Dividends
11
(23)
(23)
(23)
Interest paid on Tier 1 notes (net
of tax)
21
(12)
(12)
(12)
Share-based payments reserve
credit (net of tax)
9
9
9
Transactions in shares held by trusts
3
(7)
(4)
(4)
Total contributions and
distributions
3
(3 3)
(3 0)
(3 0)
Acquisition of non-controlling
interest
(3)
(3)
2
(1)
Total changes in ownership
interests
(3)
(3)
2
(1)
At 31 December 2024
104
95
944
(2 19)
322
1, 24 6
1,2 46
1 Includes currency translation reserve of £5m (31 December 2024: £5m).
The notes are an integral part of these financial statements.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
140
Consolidated Statement of Financial Position
as at 31 December 2025
31 December 31 December
20252024
Note£m£m
Assets
Intangible assets
12
47
40
Property and equipment
13
34
20
Investment property
14
29
27
Financial investments
15
3 7, 2 7 3
34,3 90
Investments accounted for using the equity method
31
114
119
Reinsurance contract assets
22
2,055
2,0 67
Deferred tax assets
17
416
387
Current tax assets
1
Prepayments and accrued income
13
14
Other receivables
35
49
Cash available on demand
18
75 8
808
Total assets
4 0 , 7 74
37 ,922
Equity
Share capital
19
104
104
Share premium
19
95
95
Other reserves
20
944
944
Retained earnings
(35 5)
(2 19)
Total equity attributable to shareholders of Just Group plc
788
924
Tier 1 notes
21
322
322
Total equity attributable to owners of Just Group plc
1 ,11 0
1,2 46
Liabilities
Insurance contract liabilities
22
31 ,386
2 7, 7 5 3
Reinsurance contract liabilities
22
125
94
Investment contract liabilities
23
50
42
Loans and borrowings
24
682
839
Payables and other financial liabilities
25
7, 3 4 4
7, 8 8 9
Accruals and provisions
29
77
59
Total liabilities
39, 66 4
3 6,676
Total equity and liabilities
4 0 , 7 74
37,922
The notes are an integral part of these financial statements.
The financial statements were approved by the Board of Directors on 26 February 2026 and were signed on its behalf by:
Mark Godson
Director
Financial Statements
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141
Consolidated Statement of Cash Flows
for the year ended 31 December 2025
Year ended Year ended
31 December 31 December
20252024
Note£m£m
Cash flows from operating activities
(Loss)/profit before tax
(118)
113
Adjustments for:
Depreciation / amortisation
12, 13
7
4
Share of results from associates
26
Share-based payments
(1)
1
Interest income
4
(1,378)
(1, 217)
Interest expense
5
245
241
Change in operating assets and liabilities:
Net increase in financial investments
(3, 3 58)
(4 , 247)
Decrease/(increase) in net reinsurance contracts balance
43
(9 55)
Decrease/(increase) in prepayments and accrued income
1
(2)
Decrease in other receivables
14
10
Increase in insurance contract liabilities
3,633
3,622
Increase in investment contract liabilities
8
7
Increase in accruals and provisions
18
9
(Decrease)/increase in net derivative liabilities, financial liabilities and other payables
(73 4)
2 ,1 0 1
Interest received
1,2 93
1, 151
Taxation paid
(1)
Net cash (outflow)/inflow from operating activities
(32 7)
863
Cash flows from investing activities
Payments for acquisition of property and equipment
13
(19)
(4)
Payments for acquisition of subsidiary net of cash acquired
12
(9)
Dividends received from associates
5
4
Net cash outflow from investing activities
(23)
Cash flows from financing activities
Proceeds on issue of borrowings (net of costs)
24
398
Payment on redemption of borrowings
24
(155)
(25 6)
Payment for acquisition of non-controlling interests
(1)
Dividends paid
11
(28)
(23)
Coupon paid on Tier 1 notes
11
(16)
(1 6)
Interest paid on borrowings
(57)
(48)
Payment of lease liabilities – principal
(2)
(2)
Net cash (outflow)/inflow from financing activities
(258)
52
Net (decrease)/increase in cash and cash equivalents
(60 8)
915
Foreign exchange differences on cash balances
(2)
Cash and cash equivalents at 1 January
2,60 0
1,6 87
Cash and cash equivalents at 31 December
1,99 2
2,600
Cash available on demand
758
808
Units in liquidity funds
1,23 4
1,792
Cash and cash equivalents at 31 December
18
1,99 2
2,600
The notes are an integral part of these financial statements.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
142
Notes to the Consolidated Financial Statements
1. Material Accounting Policies
General information
Just Group plc (the “Company”) is a public company limited by shares, incorporated and domiciled in England and Wales
with equity and debt securities registered on the London Stock Exchange at the end at 31 December 2025. The Companys
registered office is Enterprise House, Bancroft Road, Reigate, Surrey, RH2 7RP.
1.1. Basis of preparation
The consolidated financial statements have been prepared in accordance with UK adopted international accounting standards in
conformity with the requirements of the Companies Act 2006 and the disclosure guidance and transparency rules sourcebook of
the United Kingdom’s Financial Conduct Authority applicable to companies with a premium listing on the London Stock Exchange.
The consolidated financial statements have been prepared under the historical cost convention, as modified by the revaluation
of land and buildings, certain financial assets and financial liabilities (including derivative instruments and investment contract
liabilities) and investment properties at fair value and the accounting for the remeasurement of insurance and reinsurance
contracts as required by IFRS 17. Unless otherwise stated, values are expressed to the nearest £1m.
Going concern
A going concern assessment has been undertaken and having completed this assessment, the Directors are satisfied that the
Group has adequate resources to continue to operate as a going concern for a period of not less than 12 months from the date
of approval of this report and that there is no material uncertainty in relation to going concern. Accordingly, the going concern
basis continues to be applied in preparing these financial statements and it remains appropriate to value assets and liabilities
on the assumption that there are adequate resources to continue in business and meet obligations as they fall due. The
Directors considered the findings of the work performed to support the long-term viability statement of the Group in the Risk
management section, which is undertaken together with the going concern assessment.
This assessment includes the consideration of the Group’s business plan approved by the Board; the projected solvency
and liquidity positions of the Company and the Group, impacts of economic stresses, current financing arrangements,
contingent liabilities, and a range of forecast scenarios with differing levels of new business and associated additional capital
requirements to write anticipated levels of new business. Over the time periods assessed, the Group does not consider there
to be any material uncertainty arising from climate-related risk. Further information regarding the Group’s exposure to physical
and transition risks of climate change is included in the Strategic report disclosures on the TCFD disclosure framework.
The Group has a robust liquidity framework designed to withstand a range of “worst case” 1-in-200-year historic liquidity
events. The Group’s liquid resources include an undrawn revolving credit facility of up to £400m for general corporate and
working capital purposes. The Group’s business plan indicates that liquidity headroom will be maintained above the Group’s
borrowing facilities and financial covenants will be met throughout the going concern period.
The Group complies with the requirements of Solvency II, including maintaining eligible capital resources in excess of the
Solvency Capital Requirement (“SCR”) measured to absorb 1-in-200 year stress tests over the next years’ time horizon.
The resilience of the solvency capital position has been tested under a range of adverse scenarios, before and after
management actions within the Group’s control, which consider the possible impacts on the Group’s business, including
stresses to risk-free rates, UK residential property prices, house price inflation, the credit quality of assets and mortality rates.
Eligible own funds exceeded the minimum capital requirement in all these scenarios. Please refer to note 34 for the financial
impact of Government announced leasehold reform, which has not impacted conclusions regarding going concern.
The Group has also considered the potential impact of the offer by Brookfield Wealth Solutions Ltd (“BWS”) to acquire the
Group, which was approved by the Company shareholders on 19 September 2025 and is subject to a number of conditions, a
key one of which is regulatory approval to the change of control. In this going concern assessment the Directors considered
BWS’s intentions set out in the firm intention announcement (under Rule 2.7 of the Code) made on 31 July 2025 regarding
the Group’s strategy, growth plans, senior management, brand and operational footprint. The Group’s existing loans
and borrowings are not subject to change of control clauses that would trigger redemption. The Group’s current senior
management will lead the combined UK Group and BWS endorses the Group’s existing strategy. On the basis of the publicly
stated intentions the Directors believe they have sufficient visibility to be able to assess the going concern position should the
planned transaction proceed and have concluded that the proposed acquisition will not have any significant adverse impact on
the conclusions reached regarding going concern of the Group.
1.2. New accounting standards and new material accounting policies
There have been no changes in accounting standards during the year that have a material impact on the Group. The following
new accounting standards are in issue but not endorsed yet. These have not yet been adopted and are not expected to have a
significant impact on the results within the financial statements:
Annual improvements to IFRS Accounting standards – volume 11 (effective 1 January 2026). This includes minor
clarifications to IFRS 7 ‘Classification and Measurement of Financial Instruments’, IFRS 9 Financial instruments’, IFRS 10
‘Consolidated financial statements’ and IAS 7 ‘Statement of cash flows’.
Amendments to IFRS 9 & IFRS 7 (effective 1 January 2026). These provide additional application guidance regarding
recognition and derecognition of financial instruments including an exception regarding electronic payments, guidance
regarding assessment of the solely payments of principal and interest criteria, plus updates to disclosure requirements.
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
143
IFRS 18 ‘Presentation and Disclosure in Financial Statements’ (effective 1 January 2027). IFRS 18 introduces new
requirements on presentation and disclosures in the financial statements, primarily focused on (i) requiring additional
defined subtotals in the statement of profit or loss; (ii) requiring disclosures about management-defined performance
measures and (iii) adding new principles for the grouping of information. As a presentation and disclosure standard, the
Group does not expect financial impacts as a result of adoption, however, initial views on the potential implications on the
presentation of the financial statements include the following:
The statement of profit and loss requires grouping of items into categories, operating, investing and financing. The
main business activity of the group is both investing in assets and providing insurance and therefore the majority of
income and expenses will be included within operating activities.
Management-defined performance measures will now be included within the notes of the financial statements
alongside greater disclosure surrounding the importance of the measure, alongside a reconciliation to the most
directly comparable subtotal within the primary statements.
1.3. Material accounting policies and the use of judgements, estimates and assumptions
The preparation of financial statements requires the selection of accounting policies and making estimates and judgements. All
estimates are based on management’s knowledge of current facts and circumstances, assumptions based on that knowledge
and predictions of future events and actions. Actual results may differ significantly from those estimates.
The major areas of judgement applied as part of accounting policy application are summarised below.
Note
Item involving judgement
Critical accounting judgement
1.7
Selection of the top-down
An election to apply the top-down approach for the determination of discount rate for insurance
approach and identification of and reinsurance contracts has been made.
the reference portfolio used
to determine the discount rate Discount rates are determined based on a reference portfolio of assets and allow for deductions
for insurance and reinsurance for credit risk (both expected and unexpected). Management have exercised judgement in
contracts identifying the reference portfolio which is based upon the actual asset portfolio backing the net
of reinsurance future cash flows and risk adjustment and is adjusted in respect of new contracts
incepting in the period to allow for a period of transition from the actual asset holdings to the
target portfolio where necessary. No adjustment for liquidity differences between the reference
portfolio and the liabilities is made.
For calculation of the Contractual Service Margin (“CSM”) at the inception of contracts, discount
rates are based on the yields from a reference portfolio assumed to be represented by the current
target portfolio mix based on the latest investment strategy. A consistent approach is applied
in determining the discount rates used to calculate the reinsurance CSM and those used for the
underlying business.
1.7, 22
Calibration of risk adjustment
Future cash flows are adjusted by the risk adjustment for non-financial risk representing the level
for insurance contract liabilities of compensation required for bearing the uncertainty regarding the amount and timing of the cash
and reinsurance assets and flows that arise from non-financial risk.
liabilities Judgement is applied in calibrating the risk adjustment using an appropriate confidence interval.
The risk adjustment is calibrated to provide a 70% level of confidence that longevity, expense and
insurance contract specific operational risks will be covered by the liabilities when viewed over
the lifetime of the contracts and is used as a core parameter within the pricing framework when
assessing the profitability of new business.
The reinsurance risk adjustment represents the extent to which non-financial risks are transferred
to reinsurers and is measured using the same calibrations as applied to the underlying contracts.
1.7, 22
Determination of the weighting
Coverage units for phasing the recognition of CSM in profit or loss are determined by the type of
of coverage units for phasing service provided. Coverage units are defined as follows:
the recognition of CSM in profit
or loss
In the deferred phase of Defined Benefit policies, investment return service coverage units
are represented by the return on the funds backing the future cash flow liability in this
accumulation phase. Insurance service in this phase is considered insignificant.
In the guaranteed phase of Defined Benefit and Guaranteed Income for Life policies, when
payments outwards are being made regardless of any insurance event, investment return
service is represented by the payments to annuitants.
In the life contingent phase of all policies, insurance service is represented by payments
to annuitants, as confirmed by the IASB Interpretation Committee (“IFRIC”) in 2022 agenda
item “Transfer of Insurance Coverage under a Group of Annuity Contracts (IFRS 17 Insurance
Contracts)”.
A judgement that the value of services provided to policyholders is broadly equivalent across the
different phases in the life of contracts has been made. As such, coverage units are weighted
based on the probability of the policy being in force.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
144
1. Material Accounting Policies continued
1.3. Material accounting policies and the use of judgements, estimates and assumptions continued
The major areas of judgement applied as part of accounting policy application are summarised below (continued)
Note
Item involving judgement
Critical accounting judgement
1.13
Assessment whether a market
Management exercises judgement in determining whether there is an active market for a
is active and the selection of particular security and the selection of the appropriate valuation technique where the market is
an appropriate measurement not active.
model to determine the fair
value of financial assets where The valuation model to fair value the No-Negative Equity Guarantee (“NNEG”) associated with
the market is not active Lifetime Mortgages (“LTMs”) is a variant of the Black-Scholes option pricing formula with real
world assumptions. Real world assumptions are used instead of risk neutral assumptions due to
the lack of relevant observable market inputs to support a risk neutral valuation approach.
The table below sets out the significant estimates and assumptions and other estimates applied in measuring assets and
liabilities.
Note
Significant estimate
Description
1.7, 22
Measurement of insurance
The measurement of insurance liabilities is determined by the present value of estimates of the
contract liabilities using projected future annuity payments and the cost of administering payments to policyholders.
assumptions for mortality, The key assumptions used in the determination of future cash flows are mortality and annuity
expenses, discount rates escalation assumptions and the level and inflation of costs of administration.
Mortality assumptions are derived from the appropriate standard mortality tables, adjusted to
reflect the future expected mortality experience of the policyholders.
Estimates of future expenses that are directly attributable to maintenance of insurance contracts
are determined from expense analyses and are assumed to inflate at market-implied rates.
Discount rates are based on estimates of the yield of a reference portfolio including deductions
for allowances for expected and unexpected credit risks. Factors that may affect future levels
of defaults, including historic trends and current spread levels, are closely monitored when
determining deductions for credit risk.
1.7, 22
Measurement of reinsurance
The measurement of the value of reinsurance assets and liabilities is determined by the present
contracts using assumptions value of estimates of the projected future cash flows arising from the reinsurers’ share of the
for mortality, discount rates underlying insurance liabilities including the risk adjustment. The key assumptions used in the
and credit default risk valuation include mortality experience, discount rates and assumptions around the reinsurers’
ability to meet their claims obligations.
Mortality assumptions and discount rates are derived consistently with the approach described
above for insurance contract liabilities.
Allowance is made for reinsurer credit default risk based on the net balance held with the
reinsurer after allowing for collateral arrangements.
1.13, Measurement of fair value of The measurement of LTMs includes estimates of the projected future receipts of interest and loan
16(a) LTMs, including measurement repayments and the costs of administering the portfolio.
16(d) of the NNEG The key assumptions used as part of the valuation calculation include future residential property
prices and their volatility, mortality, the rate of voluntary redemptions and the liquidity premium
added to the swap curve and used to discount the mortgage cash flows. In addition, the costs of
administering the loan portfolio are estimated using assumptions for future policy expense levels.
16
Measurement of fair value
The fair value of other illiquid investments are estimated using discounted cash flow valuation
of other illiquid financial approaches and pricing from asset managers and other third party pricing sources. Discounted
investments cash flow models include assumptions regarding unobservable inputs where the market is not
active.
The assumptions for unobservable inputs include credit spreads and also credit ratings for
privately-rated assets used in determining the discount rate for such investments. The valuation
of residential ground rents reflects the uncertainty that existed at the balance sheet date
regarding the outcome of the Government consultation on leasehold reform. The new proposal set
out in the 27 January 2026 policy statement is deemed to be a non-adjusting post balance sheet
event. See note 34 for further details.
Notes to the Consolidated Financial Statements continued
Financial Statements
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145
1.4. Consolidation principles
The consolidated financial statements incorporate the assets, liabilities, results and cash flows of the Company and its
subsidiaries, joint ventures and associates. All inter-company transactions, balances and unrealised surpluses and deficits on
transactions between Group companies are eliminated on consolidation.
Subsidiaries are those investments over which the Group has control. The Group has control over an investee if all of the
following are met:
it has power over the investee;
it is exposed, or has rights, to variable returns from its involvement with the investee; and
it has the ability to use its power over the investee to affect its own returns.
Subsidiaries are consolidated from the date on which control is transferred to the Group and are excluded from consolidation
from the date on which control ceases. Accounting policies of subsidiaries are aligned on acquisition to ensure consistency
with Group policies.
The Group uses the acquisition method of accounting for business combinations. Under this method, the cost of acquisition
is measured as the aggregate of the fair value of the consideration at the date of acquisition and the amount of any non-
controlling interest in the acquiree. The excess of the consideration transferred over the identifiable net assets acquired is
recognised as goodwill.
The Group uses the equity method of accounting to consolidate its investments in joint ventures and associates. Under the
equity method the investment is initially recognised at fair value and adjusted thereafter for the post-acquisition change in the
Group’s share of net assets of the joint ventures and associates.
1.5. Segments
The Group’s segmental results are presented on a basis consistent with internal reporting used by the Chief Operating Decision
Maker (“CODM”) to assess the performance of operating segments and the allocation of resources. The CODM has been
identified as the Group Executive Committee.
An operating segment is a component of the Group that engages in business activities from which it derives income and
incurs expenses. The results of operating segments that do not meet the Reportable segment criteria within IFRS 8 “Operating
segments” are not disclosed on a standalone basis and are combined when determining reportable segments.
1.6. Foreign currencies
Transactions in foreign currencies are translated to sterling at the rates of exchange ruling at the date of the transaction.
Monetary assets and liabilities denominated in foreign currencies are translated into sterling at the rates of exchange ruling at
the end of the reporting period. Foreign exchange gains and losses resulting from the settlement of such transactions and from
the translation of monetary assets and liabilities denominated in foreign currencies are recognised in profit or loss.
The assets and liabilities of foreign operations are translated to sterling at the rates of exchange at the reporting date. The
revenues and expenses are translated to sterling at the average rates of exchange for the year. Foreign exchange differences
arising on the translation of foreign operations to sterling are accounted for through other comprehensive income.
1.7. Insurance contracts
The General Measurement Model is used to measure all insurance and reinsurance contracts.
1.7.1 Contract classification of insurance and investment contracts
The measurement and presentation of assets, liabilities, income and expenses arising from retirement income contracts issued
and associated reinsurance contracts held is dependent upon the classification of those contracts as either insurance or
investment contracts.
A contract is classified as insurance only if it transfers significant insurance risk. Classification is determined at initial
recognition and not subsequently reassessed. The primary products written by the Group include Defined Benefit (“DB”) and
Guaranteed Income for Life (“GIfL”) contracts which are classified as insurance contracts.
Any contracts not considered to be insurance contracts are classified as investment contracts. IFRS 17 includes an election
to treat LTMs as either financial instruments or insurance contracts, the Group has chosen to report LTMs as financial assets,
measured at FVTPL in accordance with IFRS 9.
IFRS 17 is only applied to insurance and reinsurance contracts and not to any other ancillary agreements which represent the
provision of distinct non-insurance services including LTM servicing as part of reinsurance arrangements.
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1. Material Accounting Policies continued
1.7. Insurance contracts continued
1.7.2 Recognition
A group of insurance contracts are recognised from the earliest of the following dates:
The date of the beginning of the insurance coverage period of the group of contracts.
The date when the first payment from a policyholder in the group becomes due.
The date when facts and circumstances indicate that the group to which an insurance contract will belong is onerous.
Premiums are considered to be due and the policy is “on risk” only after a contract with a policyholder has been completed.
New contracts are added to the annual cohort group when they are issued, provided that all contracts in the group are issued
in the same financial year.
Reinsurance is recognised from the start of the period during which coverage is received for claims arising from the reinsured
portions of the underlying insurance contracts. From time to time reinsurance coverage may be transacted in respect of
underlying contracts already in force, in which case recognition is from the date of the reinsurance contract.
A group of contracts acquired as part of a business transfer is recognised as at the date of acquisition.
1.7.3 Level of aggregation
Insurance contracts may be negotiated as a suite of legal arrangements which are combined into a single insurance contract
where these are designed to achieve an overall commercial effect. This applies to certain DB schemes. In addition, framework
agreements have been established with reinsurers in order to facilitate the execution of subsequent DB scheme reinsurance
contracts. These contracts are not combined into a single contract as they are individually negotiated and not designed to
achieve an overall commercial effect.
The unit of account for measurement purposes is a group of contracts. Within each legal entity, portfolios of insurance
contracts comprise contracts that are subject to similar risks, and are managed together. Risks included in this assessment
comprise both risks transferred from the policyholder and other business risks. For this purpose, DB, GIfL, and Care contracts
have been determined to represent a single portfolio of contracts that are managed together and subject to primarily longevity
and financial risk.
The single annual portfolio for reporting purposes is divided into three groups:
contracts that are onerous on initial recognition, if any;
contracts that have no significant likelihood of becoming onerous, if any; and
any remaining contracts in the portfolio.
Contracts within the single portfolio that would otherwise fall into different groups are included in the same group where law or
regulation specifically constrains the practical ability to set a different price or level of benefits for policyholders with different
characteristics. This applies to contracts issued in the UK that are required by regulation to be priced on a gender-neutral basis.
Each group of insurance contracts is further divided by year of issue for calculation of the CSM. The resulting groups represent
the level at which the recognition and measurement accounting policies are applied. The groups are established on initial
recognition and their composition is not reassessed subsequently. On inception, the determination of profitability grouping is
made based on new business margin for individual GIfL and Care contracts, and based on capital strain for DB scheme contracts.
Reinsurance treaties are allocated to portfolios depending on whether they transfer longevity and financial (inflation and/or
investment) risk or longevity risk alone. Reinsurance CSM is computed separately for each reinsurance treaty for each annual cohort.
1.7.4 Contract boundaries
The measurement of a group of contracts includes all of the future cash flows within the boundary of each contract in the
group. Cash flows are within the boundary of a contract if they arise from substantive rights and obligations that exist
during the current reporting period under which there is a substantive obligation to provide services or be compelled to pay
reinsurance premiums, or the reinsurer can be compelled to pay claims.
Notes to the Consolidated Financial Statements continued
Financial Statements
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1.7.5 Initial measurement
On initial recognition, a group of profitable insurance contracts are measured as the total of:
the fulfilment cash flows; and
the CSM, if a positive value.
Fulfilment cash flows, which comprise estimates of current and future cash flows, are adjusted to reflect the time value of
money and associated financial risks, and a risk adjustment for non-financial risk. These calculations are maintained at contract
level for GIfL and Care business, and at DB scheme member level. The estimate of present value of future cash outflows are
quantified at the discount rates applicable at recognition date of contracts.
Fulfilment cash flows include payments to policyholders and directly attributable expenses that are incurred in fulfilling
contracts (maintenance expenses) comprise of both direct costs and an allocation of fixed and variable overheads. Any
maintenance expenses are considered to be directly attributable if they are required to be incurred to enable the insurance
entities to continue to operate as insurance companies maintaining the contracts in force.
Directly attributable acquisition costs are costs incurred in the selling, underwriting and commencing of insurance contracts
and are included as insurance acquisition cash flows.
Directly attributable expenses, both acquisition and maintenance, are allocated to groups of contracts using methods that are
systematic and rational and are consistently applied to all costs that have similar characteristics. Directly attributable costs
include investment management expenses if they are in respect of investment activities from which the expected investment
returns are considered in setting the price at outset for the policyholder benefits. The risk adjustment for non-financial risk for
a group of insurance contracts is the compensation required for bearing uncertainty regarding the amount and timing of the
cash flows that arise from non-financial risk.
The policies and methodologies used for the determination of the discount rate and the risk adjustment are included within
note 22(b).
The CSM of a group of insurance contracts represents the unearned profit that will be recognised as services are provided
under those contracts. The CSM is recognised at point of sale based on the value of the fulfilment cash flows, and directly
attributable acquisition expenses.
A group of insurance contracts is not onerous on initial recognition if the total of the fulfilment cash flows, any derecognised
assets for insurance acquisition cash flows, and any cash flows arising at that date is a net inflow. In this case, the CSM
recognised at point of sale is measured as the equal and opposite amount of the net inflow, which results in no income or
expenses arising on initial recognition.
If the total of the fulfilment cash flows is a net outflow, then the CSM grouping of contracts is considered to be onerous. The
full value of the fulfilment cash flows is recognised as an insurance contract liability, and the net outflow is recognised as a loss
component in profit or loss on initial recognition. Reversals of loss components following re-projection of future cash flows are
recognised in profit or loss only to the extent that they reverse the loss previously recorded in profit or loss, with any further
amounts recognised on the balance sheet by creation of a CSM. The value of the run-off of the loss component as policyholder
benefits are paid is excluded from insurance revenue.
1.7.6 Subsequent measurement
The carrying amount of a group of insurance contracts at each reporting date is the sum of the liability for remaining coverage
and the liability for incurred claims. The liability for remaining coverage comprises:
the fulfilment cash flows that relate to services that will be provided under the contracts in future periods; and
any remaining CSM at that date.
The fulfilment cash flows of groups of insurance contracts are measured at the reporting date using current estimates of future
cash flows, current discount rates and current estimates of the risk adjustment for non-financial risk. Outstanding balances due
from or to policyholders and intermediaries are also included within this balance.
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1. Material Accounting Policies continued
1.7. Insurance contracts continued
1.7.6 Subsequent measurement continued
For insurance contracts, the carrying amount of the CSM at the end of each period is the carrying amount at the start of the
period, adjusted for:
the CSM of any new contracts that are added to the group in the period;
interest accreted on the carrying amount of the CSM during the period, measured at the discount rates determined on
initial recognition of the group of contracts;
changes in fulfilment cash flows that relate to future services, except to the extent that:
the changes are due to financial risk in policyholder cash flows compared with expectations, for example inflation;
any increases in the fulfilment cash flows exceed the carrying amount of the CSM, in which case the excess is
recognised as a loss in the profit or loss account and creates a loss component; or
any decreases in the fulfilment cash flows are allocated to the loss component, reversing losses previously recognised
in profit or loss account;
the amount recognised as insurance revenue in respect of services provided in the period.
Changes in fulfilment cash flows that relate to future services and accordingly adjust the CSM comprise:
premium adjustments, such as DB true-ups (which can be both positive and negative) to the extent that they relate to
future coverage;
changes in estimates of the present value of future cash flows in the liability for remaining coverage that do not relate to
the effects of time value of money and financial risk; and
changes in the risk adjustment for non-financial risk that relate to future services.
A weighted average discount rate curve is used for accreting interest on the CSM and for calculating movements in the CSM
due to changes in fulfilment cash flows relating to future service. This separate “locked-in” discount rate curve is determined
for each annual cohort at the end of the cohorts first year and then does not change throughout the remainder of life of the
group of contracts. The allowance for benefit inflation within the CSM calculation uses the locked-in inflation assumptions
prospectively, with actual inflation experience recognised in the period up to the measurement date. The effect of changes
to the related estimate of the present value of future cash flows and risk adjustment balances caused by changes in discount
rates and benefit inflation are recognised as insurance finance income or expenses within profit or loss.
The CSM of each group of contracts is calculated on a cumulative year to date basis, rather than being locked in at each
interim reporting period.
1.7.7 Coverage units
The pattern of recognition of the CSM in profit and loss over the contract term is based on coverage units which represent the
services that are received by the policyholder.
The following services are provided to policyholders for which coverage units are defined:
investment return service when a policyholder is in the deferred or guarantee phase; and
insurance coverage services when a policyholder is in the in-payment period for annuitants.
A weighting is applied to the different types of coverage unit in order to calculate an aggregate value of the proportion of
the CSM balance that is to be released. The Group uses the probability of the policy being in force in each time period for
weighting coverage units. This weighting reflects management’s view that the value of services provided to policyholders is
broadly equivalent across the different phases over the term of contracts. The weightings applied are updated each period for
changes in life expectancies of policyholders.
The coverage units and the weightings used to combine coverage units are discounted using the locked-in discount rates and
financial risk assumptions as at inception of the contracts.
Notes to the Consolidated Financial Statements continued
Financial Statements
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1.7.8 Reinsurance contracts
Reinsurance contracts are measured using accounting policies consistent with those described above for underlying contracts.
Measurement of the estimates of the present value of future cash flows use assumptions that are consistent with those used
to measure the estimates of the present value of future cash flows for the underlying insurance contracts, with an adjustment
for risk of non-performance by the reinsurer. The effect of the non-performance risk of the reinsurer is assessed at each
reporting date and the effect of changes in the non-performance risk is recognised in profit or loss.
Discount rates are derived consistently with the approach described in 1.3 above for gross insurance contracts with the
following adjustments:
In instances where reinsurance cover is in place when underlying contracts are written, the reinsurance CSM is calculated
using discount rates as at the start of the relevant treaty notice period.
In instances where reinsurance is transacted subsequently to the underlying business being written, the reinsurance CSM
is calculated using discount rates as at the start date of the reinsurance treaty.
On initial recognition, the CSM of a group of reinsurance contracts represents the net cost or net gain on purchasing
reinsurance. Reinsurance contracts cannot be onerous. The initial CSM is measured as the equal and opposite amount of the
total of the reinsurance fulfilment cash flows recognised in the period including any cash flows arising at that date. However,
if any net cost on purchasing reinsurance coverage relates to insured events that occurred before the purchase, the cost is
recognised immediately in profit or loss as an expense.
The level of aggregation for CSM calculation purposes is described in 1.7.3 above.
The carrying amount of the reinsurance CSM at the end of each period is the carrying amount at the start of the year,
adjusted for:
the CSM of reinsurance ceded in the period;
interest accreted on the CSM during the period, measured at the discount rates determined on initial recognition;
changes in fulfilment cash flows that relate to future services, measured at the discount rates determined on initial
recognition, except to the extent that a change results from a change in fulfilment cash flows allocated to a group of
underlying insurance contracts that does not adjust the CSM of the group of underlying contracts, in which case the
change is recognised in profit or loss;
any reinsurance recovery, or reversal thereof, recognised in connection with a loss component on underlying contracts
calculated based on the reinsurance quota share; and
the amount representing either the cost or gain of services received from reinsurance in the period.
The allowance for benefit inflation within the CSM calculation uses the locked-in inflation assumptions prospectively, with
actual inflation experience recognised in the period up to the measurement date.
The coverage units for the release of the reinsurance CSM in profit and loss are based on the cash flows associated with the
risk transferred to the reinsurer, this includes “variable leg” reinsurance claim cash flow values.
1.7.9 Derecognition and contract modification
An insurance contract is derecognised when it is extinguished – i.e. when the specified obligations in the contract expire
or are discharged or cancelled. It also derecognises a contract if its terms are modified in a way that would have changed
the accounting for the contract significantly had the new terms always existed, in which case a new contract based on the
modified terms is recognised. If a contract modification does not result in derecognition, then changes in cash flows caused by
the modification are treated as changes in estimates of fulfilment cash flows.
On the derecognition of a contract from within a group of contracts, the fulfilment cash flows, CSM and coverage units of the
group are adjusted to reflect the removal of the contract that has been derecognised.
Two main types of contract modification are transacted which are not normally expected to result in derecognition as they do
not result in changes to classification, profitability groupings, contract boundaries or accounting treatment:
transition of DB schemes from Buy-in to Buy-out is anticipated within the original contracts and is therefore not treated as
modifications; and
from time to time, terms and conditions of reinsurance treaties are amended for revision to fees, level of quota shares and
minor benefit simplification which do not have a significant impact on the treaties.
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1. Material Accounting Policies continued
1.7. Insurance contracts continued
1.7.10 Presentation
The Group only writes types of annuity insurance business which are similar in risk profile and are managed together. The small
protection portfolio, which is in run-off, is considered immaterial and is aggregated with the annuity business and reported as a
single portfolio.
Aggregated reinsurance portfolio balances may be either assets or liabilities in the statement of financial position.
Income and expenses from insurance contracts are presented separately from income and expenses from reinsurance
contracts. Income and expenses from reinsurance contracts, other than reinsurance finance income or expenses, are
presented on a net basis as “net expenses from reinsurance contracts” in the insurance service result.
An election has been made to disaggregate the change in the risk adjustment for non-financial risk between the insurance
service result and insurance finance income or expenses.
1.7.10.1 Insurance revenue
Insurance revenue is recognised as performance obligations are satisfied – i.e. as coverage or other services are provided
under groups of insurance contracts through the payment of annuities and expenses. Insurance revenue includes recognition
of compensation for expected levels of claims and other insurance service expenses based on the assumptions within the
opening liability for future cash flows excluding the value of investment components and other non-insurance components.
The proportion of the CSM balance recognised as insurance revenue in each period is based on the proportion of insurance
contract services provided in the period compared with the value of services expected to be provided in future periods using
coverage units as described in 1.7.7.
Acquisition costs are deducted from the CSM at point of sale, with the result that as the CSM is released, there will be an
implicit allowance for acquisition costs made each year over the life of contracts. A portion of premiums that relate to recovery
of insurance acquisition cash flows is allocated to each period in a systematic way based on CSM coverage units. Insurance
revenue and insurance service expenses are grossed up by this annual value of acquisition expenses in order that the full value
of the premium is recognised as insurance revenue over the lifetime of contracts.
1.7.10.2 Insurance service expenses
Insurance service expenses arising from groups of insurance contracts comprise incurred claims (excluding repayments of
investment components); maintenance expenses; amortisation of insurance acquisition cash flows; and the impact of changes
that relate to either past service (changes in fulfilment cash flows relating to the liability for incurred claims) or future service
(loss component).
1.7.10.3 Investment component
Policyholder cash flows that will occur regardless of an insurance event are deemed to be “investment components” or other
non- insurance components (such as a premium refund) or a combination. This includes guarantees offered to policyholders
which provide for annuity payments to continue after death until the policy reaches a predetermined anniversary of its start
date (the guarantee period), tax-free cash payments that DB scheme members may select at retirement, and payments on
surrenders and transfers to other retirement schemes. All investment components are regarded as non-distinct as they only
exist as a result of the underlying insurance contract, and are measured consistently with future insurance cash flows included
in the estimate of present value of future cash flows. The value of payments made within investment components and other
non-insurance payments are excluded from both insurance revenue and expenses. Reinsurance contracts are aggregated at
a treaty level, therefore any cash flows from reinsurance groups of contracts will have a variable component, as a result no
investment component is recognised on reinsurance cash flows.
1.7.10.4 Loss component
A loss component is established for the liability for remaining coverage for onerous groups of insurance contracts, if any. The
loss component represents the amount of fulfilment cash outflows that exceed the premium income, and hence are excluded
from insurance revenue. Loss components are recognised within insurance service expenses when they occur. The run-off of
the loss component element of the liability for remaining coverage is determined based on coverage units (as used for CSM
amortisation) such that the loss component is nil at the end of the contracts.
Once a loss component is established, changes in estimates of cash flows relating to future services are allocated solely to the
loss component. If the loss component is reduced to zero, then any excess over the amount allocated to the loss component
creates a new CSM for the group of contracts.
Notes to the Consolidated Financial Statements continued
Financial Statements
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1.8. Finance costs
Finance costs include interest on financial liabilities held at amortised cost which include loans and borrowings and certain
repurchase agreements. Interest is recognised applying the effective interest method and recognised as an expense each year
over the term of the liability. The effective interest rate calculation includes the impact of capitalised transaction costs and any
premium/discount associated with borrowings.
1.9. Employee benefits
Defined contribution plans
The Group operates a defined contribution pension scheme. The assets of the scheme are held separately from those of
the Group in funds managed by a third party. Obligations for contributions to the defined contribution pension scheme are
recognised as an expense in profit or loss when due.
Share-based payment transactions
Equity-settled share-based payments to employees are measured at the fair value of the equity instruments at grant date,
determined using stochastic and scenario-based modelling techniques where appropriate. The fair value of each scheme,
based on the Group’s estimate of the equity instruments that will eventually vest, is expensed on a straight-line basis over the
vesting period, with a corresponding credit to equity.
At each reporting date, the Group revises its estimate of the number of equity instruments that will eventually vest as a result
of changes in non-market-based vesting conditions, and recognises the impact of the revision within expenses over the
remaining vesting period, with a corresponding adjustment to equity. Where a leaver is entitled to their scheme benefits, this is
treated as an acceleration of the vesting in the period they leave. Where a scheme is modified before it vests, any increase in
fair value as a result of the modification is recognised over the remaining vesting period. Where a scheme is cancelled, this is
treated as an acceleration in the period of the vesting of all remaining options. Where there is a change in the expected vesting
date and / or amount of options that are expected to vest, the impact of the change is recognised over the revised remaining
vesting period.
1.10. Intangible assets
Goodwill is measured as the excess of the cost of an acquisition over the fair value of the Group’s share of the net assets of the
acquired subsidiary and represents the future economic benefit arising from assets that are not capable of being individually
identified and separately recognised. Goodwill is subsequently measured at the initial value less any accumulated impairment
losses. Goodwill is not amortised but assessed for impairment annually or when circumstances or events indicate there may be
uncertainty over the carrying value.
For the purpose of impairment testing, goodwill has been allocated to cash-generating units and an impairment is recognised
when the carrying value of the cash-generating unit exceeds its recoverable amount. Impairment losses are recognised as an
expense and are not subsequently reversed.
Other intangible assets are recognised if it is probable that future economic benefits attributable to the asset will flow to the
Group, and are measured at cost less accumulated amortisation and any impairment losses. For intangible assets with finite useful
lives, impairment testing is performed where there is an indication that the carrying value of the assets may be subject to an
impairment. An impairment loss is recognised where the carrying value of an intangible asset exceeds its recoverable amount.
Costs that are directly associated with the production of identifiable and unique software products controlled by the Group
are capitalised and recognised as an intangible asset. Direct costs include the incremental software development team’s
employee costs. All other costs associated with researching or maintaining computer software programmes are recognised as
an expense as incurred.
Intangible assets with finite useful lives are amortised on a straight-line basis over their useful lives, up to 15 years. The useful
lives are determined by considering relevant factors, such as usage of the asset, potential obsolescence, competitive position
and stability of the industry.
The useful economic life and the method used to determine the cost of intangible assets acquired in a business combination is
as follows:
Intangible asset
Estimated useful economic life
Valuation method
Intellectual property
12–15 years
Estimated replacement cost
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1. Material Accounting Policies continued
1.10. Intangible assets continued
The useful economic lives of intangible assets recognised by the Group other than those acquired in a business combination
are as follows:
Intangible asset
Estimated useful economic life
PrognoSys™
1
12 years
Software
3 years
1 PrognoSys™ is the Group’s proprietary underwriting engine; see note 12.
1.11. Property and equipment
Aside from land and buildings, all other property and equipment is measured at cost less accumulated depreciation and
impairment losses. Depreciation is calculated on a straight-line basis to write down the cost to residual value over the
estimated useful lives.
Land and buildings are measured at their revalued amounts less any subsequent depreciation, and impairment losses. The
revaluation policy is to perform valuations periodically but at least triennially to ensure that the fair value of the revalued asset
does not differ materially from its carrying value. A revaluation surplus is recognised in other comprehensive income and
credited to the revaluation reserve in equity. A revaluation deficit is recognised in profit or loss, except to the extent that it
offsets an existing surplus on the same asset recognised in the revaluation reserve. Reversals of revaluation deficits follow the
original classification of the deficit in the Consolidated statement of comprehensive income.
The useful lives over which depreciation is charged for all categories of property and equipment are as follows:
Property and equipment
Estimated useful economic life
Land
Indefinite – Land is not depreciated
Buildings
25 years
Computer equipment
3–4 years
Furniture and fittings
2–10 years
1.12. Investment property
Investment property includes property that is held to earn rentals and/or for capital appreciation. Investment property is initially
recognised at cost, including any directly attributable transaction costs and subsequently measured at fair value.
Fair value is the price that would be received to sell a property in an orderly transaction between market participants at the
measurement date. The subsequent measurement of fair value reflects, among other things, rental income from current leases
and other assumptions that market participants would use when pricing investment property under current market conditions.
Gains and losses arising from the change in fair value are recognised in Investment return.
1.13. Financial investments
1.13.1 Classification of financial assets and financial liabilities
Financial assets are classified into either the amortised cost or FVTPL measurement categories according to the business
model applied. This reflects how financial assets are managed, either in order to solely collect the contractual cash flows from
assets (measured at amortised cost), or collect both the contractual cash flows and cash flows arising from the sale of assets
(measured at FVTPL).
Business model – measurement of financial investments at FVTPL
Financial investments which back the net insurance fulfilment cash flows are classified as part of the fair value business
model and measured at FVTPL. Factors considered in determining the business model for a group of assets include past
experience on how the cash flows for these assets were collected, how the asset’s performance is evaluated and reported to
key management personnel, how risks are assessed and managed, and how managers are compensated. To ensure that the
contractual cash flows from the financial assets are sufficient to settle those liabilities, significant buying and selling activity
is undertaken on a regular basis to rebalance the portfolio of assets and to meet cash flow needs as they arise. Investments
are measured at fair value with any gains and losses recognised in Investment return. Transaction costs are recognised in
expenses when incurred.
Investments in LTMs, which contain NNEG, are included in financial investments mandatorily measured at FVTPL as the cash
flows do not represent the solely payments of principal and interest (“SPPI”).
Notes to the Consolidated Financial Statements continued
Financial Statements
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Derivative instruments
All derivative instruments, both assets and liabilities are classified as FVTPL in accordance with IFRS 9 as they are held
for trading.
All derivatives are carried as assets when the fair value is positive and liabilities when the fair values are negative. The Group
does not use hedge accounting.
Amortised cost
Bank balances and other receivables are classified at amortised cost as they contain payments of solely payments of principal
and interest and are not held for trading purposes.
In addition, a distinct portfolio of UK Government bonds (“Gilts”) is held in a business model to collect cash flows that represent
solely payments of principal and interest. This portfolio is managed separately from the assets that are held to back the
insurance contracts, and these assets are expected to be held through to maturity. Policies and procedures are in place which
define the framework for when disposals of these Gilts can occur, which is expected to be in extreme market conditions for risk
management purposes.
Transaction costs incurred on financial assets measured at amortised cost are capitalised to the underlying instrument and are
included in the determination of the effective rate of interest.
1.13.2 Recognition and derecognition
Regular-way purchases and sales of investments are recognised on the trade date, which is the date when there is a
commitment to purchase or sell the assets. For purchases of new illiquid investments a commitment exists to purchase the
assets where there is unconditional agreement made by both parties. Amounts payable or receivable on unsettled purchases
or sales are recognised in other payables or other receivables respectively. Contracts to enter into investments at a future
contracted date are not recognised until the settlement date; prior to that a derivative forward contract is recognised.
LTMs are recognised when cash is advanced to borrowers.
Financial investments are derecognised when the rights to the contractual cash flows expire or the IFRS 9 derecognition criteria for
transferred financial assets are met. The criteria includes an assessment of rights and obligations to the cash flows, an assessment
of the transfer of substantially all the risks and rewards of ownership and of whether control of the investment has been retained.
Collateral
Collateral is received and pledged in the form of cash or securities in respect of derivative, repurchase, reinsurance or other
contracts such as securities lending. Cash collateral received that is not legally segregated is recognised as an asset with
a corresponding liability for the repayment in other financial liabilities. Cash collateral pledged that is legally segregated is
derecognised and a receivable for its return is recognised.
Non-cash collateral received is not recognised as an asset unless it qualifies for derecognition by the transferor. Non-cash
collateral pledged continues to be recognised within the appropriate asset classification when control of, and the right to,
economic benefits of the collateral are retained. Where non-cash collateral pledged continues to be recognised but the
counterparty is permitted to sell or re-pledge the collateral, the non-cash collateral assets are classified separately within the
Financial instruments note 26.
Various reinsurance collateral arrangements have been established, including funds withheld, funds transferred and premium
deposit-back arrangements. The recognition/derecognition of the collateral assets is determined by the IFRS 9 recognition/
derecognition criteria. An assessment is made of the contractual terms, including consideration of exposure to the economic
benefits. See note 27(c)(iii) for further details. Where collateral is recognised, such as premium deposit-back arrangements, the
liability for the repayment of the deposit is recognised as a cash flow within the boundary of the insurance contract.
1.13.3 Investment return
Investment return on financial assets consists of interest receivable, realised gains and losses and also unrealised gains and
losses on FVTPL financial assets and liabilities.
Interest income is recognised as it accrues on the effective interest method. Realised gains and losses occur on disposal or
transfer and represent the difference between the proceeds received net of transaction costs, and the original cost. Unrealised
gains and losses arising on financial assets and liabilities measured at FVTPL represent the difference between the carrying
value at the end of the year and the carrying value at the start of the year or purchase value during the year, less the reversal
of previously recognised unrealised gains and losses in respect of disposals made during the year.
1.13.4 Use of fair value
Current bid prices are used to value investments with quoted prices. Actively traded investments without quoted prices
are valued using prices provided by third parties. If there is no active established market for an investment, an appropriate
valuation technique is applied as described below.
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1. Material Accounting Policies continued
1.13. Financial investments continued
1.13.4 Use of fair value continued
Determining the fair value of financial investments when the markets are not active
Certain financial investments are held which are not quoted in active markets and there is generally no or limited observable
market data that can be used in the fair value measurement of the financial investments. The determination of whether an
active market exists for a financial investment requires management’s judgement as set out in note 16(a).
If the market for a financial investment is not active, the fair value is determined using valuation techniques. These valuation
techniques involve judgement with regard to the valuation models used and the inputs to these models can lead to a range of
plausible valuations for financial investments. Fair value for these financial investments is established using internally developed
pricing models validated against independent price verifications where possible. The valuation technique is chosen with the
objective of arriving at a fair value measurement which reflects the price at which an orderly transaction would take place between
market participants on the measurement date. The valuation techniques include the use of recent arm’s length transactions,
reference to other instruments that are substantially the same, discounted cash flow analysis and option pricing models. The
valuation techniques may include a number of assumptions relating to variables such as credit risk and interest rates and, for LTMs,
mortality, future expenses, voluntary redemptions and house price assumptions. These assumptions can be impacted by climate
change transition risk, noting, for example, investment in residential and commercial mortgages secured on properties.
1.13.5 Financial assets measured at amortised cost
Financial assets held at amortised cost are measured using the effective interest rate method and a loss allowance is
recognised for expected credit losses. The model splits financial assets into those which are performing, underperforming and
non-performing based on changes in credit quality since initial recognition.
At initial recognition financial assets are considered to be performing. They become underperforming where there has been a
significant increase in credit risk since initial recognition, and non-performing when there is objective evidence of impairment.
Expected credit losses over the 12 month time horizon are netted against the financial asset for all performing financial assets,
with lifetime expected credit losses recognised for underperforming and non-performing financial assets.
Expected credit losses are based on the historic levels of loss experienced for the relevant financial assets, with due
consideration given to forward-looking information. Investments are reclassified from performing to under- performing when
coupons become more than 30 days past due, in line with the presumption set out in IFRS 9, or when the financial institution is
no longer considered to be investment grade by the rating agents.
1.13.6 Investment contract liabilities
The majority of investment contract liabilities are linked endowment contracts. Deposits collected on investment contracts are
accounted for directly through the statement of financial position as an adjustment to the investment contract liability. Fair
value is determined by reference to the value of the assets backing the liabilities.
1.13.7 Loans and borrowings
Loans and borrowings are initially recognised at fair value, net of transaction costs which are subsequently amortised through
profit or loss over the period to maturity at the effective rate of interest required to recognise the discounted estimated cash
flows to maturity.
1.13.8 Other financial liabilities
Derivative financial liabilities are mandatorily classified at FVTPL. Aside from certain repurchase agreements (see below), all
other financial liabilities are held at amortised cost and measured using the effective interest rate method.
Repurchase agreements entered into alongside the amortised cost portfolio of gilts are also held at amortised cost.
Repurchase agreements entered into to support the investment strategy are designated at FVTPL. Repurchase agreements
classified at FVTPL are valued based on the discounted cash flows expected to be paid, using an observable market interest
rate, in line with the value of the underlying security.
1.14. Cash and cash equivalents
Cash and cash equivalents in the Consolidated statement of cash flows consist of amounts reported in Cash available on
demand in the Consolidated statement of financial position and short-term highly liquid investments with less than 90 days’
maturity from the date of acquisition which are included in Financial investments in the Consolidated statement of financial
position as those do not meet the definition of Cash available on demand. Cash available on demand includes cash at bank and
in hand and deposits held at call with banks.
Notes to the Consolidated Financial Statements continued
Financial Statements
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1.15. Equity
Share capital, share premium and payment of dividends
The difference between the proceeds received on issue of the shares, net of share issue costs, and the par value of the shares
issued is credited to the share premium account.
Interim dividends are recognised in equity in the period in which they are paid. Final dividends require shareholder approval
prior to payment and are therefore recognised when they have been approved by shareholders.
Where the Company purchases shares for the purposes of employee incentive plans, the consideration paid, net of issue costs,
is deducted from equity within shares held by trusts. Upon subsequent issue or sale to employees, any consideration received
net of related costs is credited to equity within shares held by trusts.
Other reserves
The reorganisation reserve represents the difference between the value of shares in the Company and the value of subsidiary
shares for which they were exchanged as part of a group reorganisation.
The merger reserve represents the difference between the value of businesses acquired and the nominal value of shares
issued to acquire those businesses in a share-for-share exchange that meets the requirements to apply merger relief under
Section 612 of the Companies Act 2006.
Tier 1 notes
Loan notes are classified as either debt or equity based on the contractual terms of the instruments. Loan notes are classified
as equity where they do not meet the definition of a liability because they are perpetual with no fixed redemption or maturity
date, they are only repayable on liquidation, conversion is only triggered under certain circumstances of non-compliance, and
interest on the notes is non-cumulative and cancellable at the discretion of the issuer.
1.16. Taxation
The current tax expense is based on the taxable profits for the year, using blended rates determined from tax rates
substantively enacted at the reporting date, and after any adjustments in respect of prior years. Current and deferred tax is
charged or credited to Profit or loss unless it relates to items recognised in Other comprehensive income or directly in equity.
Provision is made for deferred tax liabilities, or credit taken for deferred tax assets, using the liability method, on all temporary
differences between the tax bases of assets and liabilities and their carrying amounts. The principal temporary differences
arise from the transitional tax adjustments resulting from the implementation of IFRS 17 and are being amortised over a period
of 10 years from 1 January 2023.
Deferred tax assets are recognised to the extent that it is probable that future taxable profit will be available against which
the temporary differences can be utilised. The deferred tax assets and liabilities are measured using substantively enacted
corporation tax rates based on the timings of when they are expected to reverse.
2. Segmental Reporting
Segmental analysis
The Group has a single reportable segment “Insurance” which is reconciled to the total Group result by including the non-
reportable Advisory segment plus the result of other Group companies, such as holding companies that primarily perform
corporate activities.
The Insurance segment writes insurance products for the at/in-retirement market and the DB de-risking market. The primary
products written by the Group are DB and GIfL. Premiums received from these contracts are invested in fixed income
investments including debt and other fixed income securities, illiquid assets, LTMs and liquidity funds.
The Group’s Advisory segment performs activities regarding the arranging of retirement income products through regulated
advice and intermediary services and the provision of licensed software to financial advisers, financial institutions and pension
trustees. This segment is currently below the reportable segment thresholds and therefore the results of this segment are not
separately disclosed.
The metrics used by the Chief Operating Decision Maker “CODM” (identified as the Group Executive Committee) to evaluate
the performance of operating segments include:
Underlying operating profit
Retirement income sales
Premium information is analysed by product line and includes shareholder funded DB, DB Partner (funded re) and GIfL
products. Profitability information used by the CODM within the insurance operating segment is not analysed by product.
The Group primarily operates in the material geographical segment the United Kingdom.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
156
2. Segmental Reporting continued
Underlying operating profit
The Group reports underlying operating profit as an alternative measure of profit which is used for decision making and
performance measurement. The Board believes that underlying operating profit, which represents a combination of both
the future profit generated from new business written in the year and additional profit emerging from the in-force book of
business, provides a view of the development of the business aligned to growth and future cash release. The underlying
operating profit metric is presented prior to deferring new business profit to the CSM as the Board considers the value of new
business is significant in assessing business performance.
New business profits incorporate the expected investment returns on the target asset mix assumed to be purchased to back
that business, after allowing for expected movements in liabilities and deducting acquisition costs. Incremental marginal costs
are also included and reflect the overheads attributable to new business. New business profits are based on the valuation of
investment returns as at the quote date for GIfL business and the market condition date for DB business, whereas the CSM
on new business is calculated as at the IFRS 17 recognition date. Profits arising from the in-force book of business represent
an expected return on surplus assets of 4% (2024: 4%) which is primarily based upon short-term risk-free rates, the expected
unwind of allowances for credit default and the release of the risk adjustment, together with the CSM amortisation.
Experience variances and the impacts of changes to future operating assumptions plus investment variances between actual
and expected investment returns due to economic and market changes, are disclosed outside underlying operating profit. In
addition underlying operating profit excludes strategic expenditure, and where applicable any impairments, exceptional items and
amortisation of intangible assets arising on consolidation, since these items arise outside the normal course of business in the year.
Segmental reporting and reconciliation to financial information
Year ended 31 December 2025
Year ended 31 December 2024
Insurance Other Total Insurance Other Total
£m £m £m £m £m £m
New business profits
1,2
249
249
460
460
CSM amortisation
1
(67)
(67)
(71)
(71)
Net underlying CSM increase
182
182
389
389
In-force operating profit
1
238
8
246
226
10
236
Other Group companies’ operating results
1
(16)
(16)
(17)
(17)
Development costs and other
1
(28)
(8)
(36)
(24)
(11)
(35)
Finance costs
1,3
(78)
7
(71)
(82)
13
(69)
Underlying operating profit
1
314
(9)
305
509
(5)
504
Reconciliation to (Loss)/profit before tax
Operating experience and assumption changes
1
(32)
(32)
(37)
(37)
Investment and economic movements
1
(100)
2
(98)
24
(6)
18
Strategic expenditure
1
(3)
(68)
(71)
(8)
(15)
(23)
Adjustment for transactions reported directly in
equity in IFRS
3
24
(8)
16
26
(6)
20
Adjusted profit before tax
1
203
(83)
120
514
(32)
482
Deferral of profit in CSM
1
(238)
(238)
(369)
(369)
(Loss)/profit before tax
(35)
(83)
(118)
145
(32)
113
1 See glossary for definition.
2 See reconciliation to IFRS new business CSM recognised in the Additional financial information section at the end of this report.
3 The adjustment for transactions reported directly in equity in IFRS primarily relates to interest on the Tier 1 notes which are classified as equity instruments.
Coupon payments are reported within Finance costs within the Underlying operating profit metric, and are therefore removed in the reconciliation to IFRS profit
before tax. The amount reported in the other segment represents the difference between interest charged to the insurance segment in respect of internal Tier 1
notes and interest incurred by the Group in respect of external Tier 1 notes.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
157
Product information analysis
Additional analysis relating to the Group’s products is presented below:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Defined Benefit de-risking solutions (“DB”)
3,071
4,275
Guaranteed Income for Life contracts (“GIfL”)
1,2
1,270
1,033
Retirement income sales (shareholder funded)
1
4,341
5,308
DB Partner (funded re)
1
1,101
Retirement income sales
4,341
6,409
Movements in premiums receivable
58
4
Premium cash flows (note 22(c))
4,399
6,413
1 See glossary for definition.
2 GIfL includes UK GIfL, South Africa GIfL and Care Plans.
LTMs advances and deposits regarding investment contracts are shown below:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
LTMs advances
433
340
Other investment products
7
13
3. Insurance Service Result
Year ended Year ended
31 December 31 December
2025 2024
Note £m £m
Insurance revenue
Release of CSM for services provided
197
177
Release of risk adjustment for non-financial risk for risks expired
9
11
Expected incurred claims and other insurance service expenses
1,823
1,589
Recovery of insurance acquisition cash flows
44
32
Total insurance revenue
(a)
2,073
1,809
Insurance service expenses
Actual claims and maintenance expenses
(1,826)
(1,589)
Amortisation of insurance acquisition cash flows
(44)
(32)
Total insurance service expenses
(b)
(1,870)
(1,621)
Net expenses from reinsurance contracts
(c)
(33)
(39)
Insurance service result
170
149
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
158
3. Insurance Service Result continued
(a) insurance revenue:
The increase in release of CSM compared with the prior year reflects the inclusion of an additional year’s cohort of business.
The CSM release represents 6.6% (2024: 6.1%) of the CSM reserve balance immediately prior to release. The release includes
the effects of the deferral in CSM of the demographic assumption changes made at 31 December 2024 and the new business
written in 2025.
The risk adjustment release represents the value of the release of risk as insurance coverage expires.
The increase in expected incurred claims and other insurance service expenses reflects the growth of the in-force book,
including the maturity beyond initial guarantee periods, together with the change in business mix towards products with more
limited guarantee periods.
The growth in the recovery of insurance acquisition cash flows in the year reflects the inclusion of an additional new
business cohort.
(b) Insurance service expenses:
Year ended Year ended
31 December 31 December
2025 2024
Note £m £m
Incurred expenses
Claims
1,777
1,534
Personnel expenses and other
8
168
149
Investment expenses and charges
45
71
Other costs and professional fees
100
89
Commission
41
33
Other acquisition costs
6
13
IFRS 17 treatment of acquisition costs
Amounts attributable to insurance acquisition cash flows
(179)
(215)
Amortisation of insurance acquisition cash flows
44
32
2,002
1,706
Represented by:
Actual claims and maintenance expenses
1,826
1,589
Amortisation of insurance acquisition cash flows
44
32
Insurance service expenses
1,870
1,621
Other expenses
132
85
Total
2,002
1,706
Actual claims and maintenance expenses are broadly in line with expectation. The continued increase reflects the growth of
the in force book. These amounts exclude investment components such as payments within guarantee periods, which amount
to £341m (2024: £296m).
The decrease in incurred acquisition cash flows reflects the reduction in DB new business volumes and the associated
reduction in investment acquisition expenses incurred. The increase in commission reflects the growth in GIfL and LTM policies
written. Only the cohorts measured on a fully retrospective basis at transition to IFRS 17 and cohorts of business written since
transition (i.e. underwriting years 2021 onwards) have insurance acquisition cash flows.
Other expenses of £132m (2024: £85m) primarily include strategic expenditure of £71m (2024: £23m), development costs and
other of £36m (2024: £35m) and other expenses of the Group’s non-insurance business £16m (2024: £17m). Please refer to
Business Review for details.
Notes to the Consolidated Financial Statements continued
Financial Statements
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159
During the year the following services included in other costs in the table above, were provided by the external Auditors:
Year ended Year ended
31 December 31 December
2025 2024
£000 £000
Auditors remuneration
Fees payable for the audit of the Parent Company and consolidated accounts
724
697
Fees payable for other services
The audit of the Company’s subsidiaries pursuant to legislation
2,011
1,910
Audit-related assurance services
809
822
Other non-audit services not covered above
118
77
Total
3,662
3,506
Audit-related assurance services mainly include fees relating to the audit of the Group’s Solvency II regulatory returns and
review procedures in relation to the Group’s interim results.
(c) Net expenses from reinsurance contracts:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Contractual service margin recognised for services received
23
23
Change in risk adjustment for non-financial risk in respect of risk expired
6
4
Expected net settlements and reinsurance expenses
88
46
Actual net settlements and reinsurance expenses
(84)
(34)
Total
33
39
The contractual service margin (“CSM”) release on gross insurance contracts is detailed in note 3(a). On a net of reinsurance
basis, the CSM release represents 6.4% (2024: 6.2%) of the CSM balance immediately prior to release.
The reinsurance risk adjustment is based on the floating leg cash flows, and hence the behaviour of the risk adjustment,
including its release, is similar to the movement on the underlying contracts that are reinsured.
Actual reinsurance claims and expenses were in line with the expected value (2024: actual amounts were lower due to
reductions in longevity experience).
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160
4. Net Investment Result
Year ended Year ended
31 December 31 December
2025 2024
Note £m £m
Investment return
Interest income on financial assets:
at amortised cost
176
135
classified at FVTPL
947
869
mandatorily measured at FVTPL: LTMs
255
213
1,378
1,217
Movement in fair value of financial assets:
classified at FVTPL
(5)
(951)
mandatorily measured at FVTPL: LTMs
101
(212)
mandatorily measured at FVTPL: Derivatives
303
(180)
399
(1,343)
Foreign exchange losses on amortised cost assets
(2)
Investment return
(a)
1,777
(128)
Net finance (expenses)/income from insurance contracts
Interest accreted
(1,801)
(1,693)
Effect of changes in interest rates and other financial assumptions
54
2,142
Effect of measuring changes in estimates at current rates and adjusting the CSM at rates on initial
recognition
(18)
31
Net finance (expenses)/income from insurance contracts
(b)
(1,765)
480
Net finance income/(expenses) from reinsurance contracts
Interest accreted
121
99
Effect of changes in interest rates and other financial assumptions
4
(114)
Effect of measuring changes in estimates at current rates and adjusting the CSM at rates on initial
recognition
(55)
(28)
Effect of changes in non-performance risk of reinsurers
(5)
(9)
Net finance income/(expenses) from reinsurance contracts
(c)
65
(52)
Movement in investment contract liabilities
(5)
(2)
Net investment result
72
298
The Net investment result is the net impact from the return on investments offset by similar movements on insurance/
reinsurance and investment contract liabilities.
These amounts will not completely offset for a number of reasons, including:
the term structures for financial investments held and net insurance liabilities are not identical;
the existence of surplus assets held on the balance sheet which do not back insurance liabilities and the value of which
are subject to changes in interest rates; and
the deduction of a credit default allowance from the interest rate used to value insurance liabilities.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
161
(a) Investment return
The growth in interest income reflects continued investment of new business premiums into additional holdings of fixed income
investments. The Group invested over £1.8bn (2024: £2.4bn) into illiquid fixed income investments over the year to back
insurance liabilities.
Interest income also includes interest on the £4bn (2024: £4bn) amortised cost portfolio that is valued at amortised cost
in the IFRS balance sheet. In the Solvency II balance sheet, this portfolio is held at fair value and used to manage interest
rate volatility.
During the year, long-term interest rates remained broadly stable and credit spreads also stayed relatively tight throughout the
period. As a result, the Group’s investment return was influenced less by interest rate or credit movements and more by other
economic factors, notably exchange rates and inflation. In 2025, the most significant economic factor affecting returns was
the continued strengthening of Sterling against the US Dollar. This movement generated MTM losses on USD-denominated
investments held at FVTPL. The Group utilises derivative contracts to eliminate economic risks it does not wish to retain,
including exposures to currency, and inflation. Consequently, the net impact from movement in fair value of investments and
associated derivatives was relatively small compared to 2024, occurring against a backdrop of largely unchanged long-term
interest rates.
(b) Net finance (expenses)/income from insurance contracts
Interest accreted
Interest accreted represents the effect of unwinding of the discount rates on the future cash flow and risk adjustment
components of the insurance contract liabilities and the effect of interest accretion on the CSM. The increased accretion in the
current period compared with the prior year reflects the growth in the size of the insurance portfolio.
Effect of changes in interest rates and other financial assumptions
The principal economic assumption changes impacting the movement in insurance liabilities relate to discount rates and
inflation. The discount rates applied in 2025 valuation have reduced in the near term reflecting drops in the short-term bond
yields following interest rate cuts and slowing economies. However, the most significant impact of discount rate is on the
longer duration cash flows which have remained broadly unchanged as compared to 2024. Conversely, the significant impact
in 2024 was driven by the rises in both short and long term interest rates. The inflation assumption has reduced in 2025
reflecting market expectations of long-term inflation drop.
Effect of measuring changes in estimates at current rates and adjusting the CSM at rates on initial recognition
The CSM is measured at locked-in discount rates and benefit inflation. The difference in the measurement of changes in
estimates relating to future coverage at current discount rates compared to locked-in rates is recognised within net finance
income. Significant assumption changes in estimates mainly relate to the demographic basis changes which are explained in
note 22(b)(ii) Mortality assumptions.
(c) Net finance income/(expenses) from reinsurance contracts
The net finance income from reinsurance contracts includes the effect of financial assumptions and unwind of discount rates
as described above for underlying contracts.
5. Other Finance Costs
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Interest on subordinated debt
52
50
Interest on repurchase agreements
166
146
Interest on collateral received and other
27
39
Tender premium on redemption of Tier 2 subordinated debt
6
Total
245
241
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
162
6. Income Tax
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Current taxation
Current year tax on current year profits
2
4
Adjustments in respect of prior periods
2
6
Effect of tax losses carried back on current tax
(1)
Total current tax
4
9
Deferred taxation
Deferred tax recognised for losses in the current period
(57)
(13)
Origination and reversal of temporary differences
(1)
2
Adjustments in respect of prior periods
1
Effect of tax losses carried back on current tax
1
Tax relief on the transitional adjustment on IFRS 17 implementation
34
34
Total deferred tax
(23)
24
Total income tax recognised in profit or loss
(19)
33
The deferred tax assets and liabilities have been calculated at 25% (2024: 25%), the current corporation tax rate, and the rate
at which they are expected to reverse. Deferred tax balances are assessed to be fully recoverable based on the five-year
business plan and projection thereafter.
In accordance with Paragraph 4A of IAS 12 “Income taxes”, the Group has neither recognised nor disclosed information about
deferred tax assets and liabilities related to Pillar Two income taxes. The Group does not currently expect the effect of the
Pillar Two legislation to have a material impact on the tax position in future periods.
Reconciliation of total income tax to the applicable tax rate
Year ended Year ended
31 December 31 December
2025 2024
£m £m
(Loss)/profit on ordinary activities before tax
(118)
113
Income tax at 25% (2024: 25%)
(29)
28
Effects of:
Expenses not deductible for tax purposes
8
Adjustments in respect of prior periods
3
6
Other
(1)
(1)
Total income tax recognised in profit or loss
(19)
33
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
163
Income tax recognised directly in equity
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Current taxation
Relief on Tier 1 interest
(4)
Relief in respect of share-based payments
(2)
Total current tax
(2)
(4)
Deferred taxation
Relief on Tier 1 interest
(4)
Relief in respect of share-based payments
(1)
(4)
Total deferred tax
(5)
(4)
Total income tax recognised directly in equity
(7)
(8)
Pillar 2 is not considered to have a significant impact on the financial statements. The Group is predominantly a UK-centric
business with an effective tax rate of close to the UK rate of tax of 25%.
In 2023, IFRS 17 Insurance Contracts was adopted. Cumulative differences arising between IFRS 17 and the previous
accounting standard (IFRS 4), which represent the differences in retained profits previously reported and impact of the
adoption of the standard, are brought back into the computation of taxable profits. However, legislation provided for
transitional arrangements whereby such differences are amortised on a straight-line basis over a ten-year period from 1
January 2023.
The tax charge for the year to 31 December 2025 includes current tax relief arising from amortisation of transitional balances
of £34m (2024: £34m).
7. Remuneration of Directors
For the purposes of the disclosure required by Schedule 5 to the Companies Act 2006, the total aggregate emoluments of
the Directors in the year was £7m (2024: £5m). Employer contributions to pensions for Executive Directors for qualifying
periods were £nil (2024: nil). The aggregate net value of share awards granted to the Directors in the year was £3m (2024:
£2m), calculated by reference to the average closing middle-market price of an ordinary share over the five days preceding
the grant. One Director exercised share options during the year with an aggregate gain of £4m (2024: one Director exercised
options with an aggregate gain of £1m).
8. Staff Numbers and Costs
The monthly average number of persons employed by the Group (including Directors) during the financial year, analysed by
category, was as follows:
Year ended Year ended
31 December 31 December
2025 2024
Number Number
Directors
9
10
Senior management
187
165
Staff
1,282
1,179
Average number of staff
1, 478
1,354
The aggregate personnel costs were as follows:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Wages and salaries
128
121
Social security costs
20
15
Other pension costs
8
7
Share-based payment expense
12
6
Total
168
149
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164
9. Employee Benefits
Defined contribution pension scheme
The Group operates a defined contribution pension scheme. The pension cost charge for the year represents contributions
payable to the fund and amounted to £8m (2024: £7m).
Employee share plans
The Group operates a number of employee share option plans. Details of those plans are as follows:
Long Term Incentive Plans (“LTIP)
The Group has made awards under the LTIP to Executive Directors and other senior managers. Awards granted prior to 9 May 2023
were granted under the Just Retirement Group plc 2013 Long Term Incentive Plan. Awards granted since 9 May 2023 are
granted under the Just Group plc Long Term Incentive Plan. Awards are made in the form of nil-cost options which become
exercisable on the third anniversary of the grant date, subject to the satisfaction of service and performance conditions which
include a range of measures regarding financial metrics and Environmental Social and Governance “ESG” targets.
Options are exercisable until the tenth anniversary of the grant date, with the exception for good leavers in respect of awards
granted after 9 May 2023 which are exercisable until the first anniversary of the vesting date. The majority of options granted
are also subject to a two-year holding period after the options have vested. The options are accounted for as equity-settled
schemes.
The number and weighted-average remaining contractual life of outstanding options under the LTIP are as follows:
Year ended Year ended
31 December 2025 31 December 2024
Number of options Number of options
Outstanding at 1 January
25,213,433
26,004,780
Granted
5,296,179
7,005,523
Forfeited
(6,347,238)
(2,466,040)
Exercised
(5,305,881)
(5,311,380)
Expired
(2,507)
(19,450)
Outstanding at 31 December
18,853,986
25,213,433
Exercisable at 31 December
2,832,972
3,119,011
Weighted-average share price at exercise for options exercised during the year (£)
1.69
1.08
Weighted-average remaining contractual life (years)
1.05
1.06
The exercise price for options granted under the LTIP is nil.
During the year to 31 December 2025, awards of LTIPs were made on 31 March 2025, 9 September 2025 and 16 September
2025. The weighted- average fair value and assumptions used to determine the fair value of the LTIPs and the Buy-out options
granted during the year are as follows:
2025 awards
2024 awards
Fair value at grant date
£1.31
£0.95
Option pricing model used
Black–Scholes, Stochastic
Black–Scholes, Stochastic, Finnerty
Share price at grant date
£1.53
£1.05
Exercise price
Nil
Nil
Expected volatility – TSR performance
36.20%
34.70% – 37.89%
Expected volatility – holding period
36.80%
37.45%
Option life (including 2-year holding period)
5 years
2.93, 3.93 and 5 years
Dividend yield
Nil
Nil
Risk-free interest rate – TSR performance
4.10%
4.11% – 4.59%
Risk-free interest rate – holding period
4.00%
3.94%
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
165
A Stochastic model is used where vesting is related to a total shareholder return target, a Black-Scholes option pricing model
is used for all other performance vesting targets, and for the holding period a mean output of four different models (2024: a
Finnerty model).
For awards subject to a market performance condition, such as Total Shareholder Return (“TSR”), expected volatility has been
calculated using historic volatility of the Company, and for each company in the TSR comparator group, over the period of
time commensurate with the remainder of the performance period immediately prior to the date of grant. For awards with a
holding period condition, expected volatility has been calculated using historic volatility of the Company over the period of time
commensurate with the holding period immediately prior to the date of grant.
Deferred share bonus plan (“DSBP”)
The DSBP is operated in conjunction with the Group’s short-term incentive plan for Executive Directors and other senior
managers of the Company or any of its subsidiaries. Awards are made in the form of nil-cost options which become exercisable
on the third anniversary of the grant date. Options are exercisable until the tenth anniversary of the grant date, with the
exception of good leavers in respect of awards granted after 9 May 2023 which are exercisable until the first anniversary of
the vesting date.
The options are accounted for as equity-settled schemes.
The number and weighted-average remaining contractual life of outstanding options under the DSBP are as follows:
Year ended Year ended
31 December 2025 31 December 2024
Number of options Number of options
Outstanding at 1 January
5,002,738
5,400,381
Granted
925,940
1,336,229
Forfeited
(87,210)
Exercised
(1,862,920)
(1,733,872)
Outstanding at 31 December
3,978,548
5,002,738
Exercisable at 31 December
597,876
1,263,652
Weighted-average share price at exercise for options exercised during the year (£)
1.82
1.08
Weighted-average remaining contractual life (years)
0.98
0.95
The exercise price for options granted under the DSBP is nil (2024: nil).
During the year to 31 December 2025, awards of DSBPs were made on 31 March 2025. The weighted-average fair value and
assumptions used to determine the fair value of options granted during the year under the DSBP are as follows:
2025 awards
2024 awards
Fair value at grant date
£1.47
£1.05
Option pricing model used
Black–Scholes
Black–Scholes
Share price at grant date
£1.47
£1.05
Exercise price
Nil
nil
Option life
3 years
3 years
Dividend yield
nil
nil
Risk-free interest rate
nil
nil
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
166
9. Employee Benefits continued
Employee share plans continued
Save As You Earn (“SAYE”) scheme
The Group operates SAYE plans for all employees, allowing a monthly amount to be saved from salaries over either a three- or
five-year period that can be used to purchase shares in the Company at a predetermined price. The employee must remain
in employment for the duration of the saving period and satisfy the monthly savings requirement (except in “good leaver”
circumstances). Options are exercisable for up to six months after the saving period. The options are accounted for as equity-
settled schemes.
The number, weighted-average exercise price, weighted-average share price at exercise, and weighted-average remaining
contractual life of outstanding options under the SAYE are as follows:
Year ended 31 December 2025
Year ended 31 December 2024
Weighted- Weighted-
average average
Number of exercise Number of exercise
options price £ options price £
Outstanding at 1 January
8,498,786
0.66
7,853,387
0.60
Granted
1,998,818
1.20
2,215,921
0.85
Forfeited
(146,238)
0.92
(262,928)
0.69
Cancelled
(165,323)
0.85
(241,025)
0.73
Exercised
(2,786,085)
0.50
(1,020,834)
0.59
Expired
(45,735)
0.74
Outstanding at 31 December
7,399,958
0.86
8,498,786
0.66
Exercisable at 31 December
61,804
0.72
75,215
0.42
Weighted-average share price at exercise for options exercised during the year (£)
1.54
1.12
Weighted-average remaining contractual life (years)
1.56
1.55
The range of exercise prices of options outstanding at the end of the year are as follows:
2025 2024
Number of options Number of options
outstanding outstanding
£0.38
1,750,493
£0.67
3,124,238
3,273,896
£0.71
270,840
1,235,804
£0.74
117,896
125,566
£0.85
1,956,966
2,113,027
£1.20
1,930,018
Total
7,399,958
8,498,786
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
167
During the year to 31 December 2025, awards of SAYEs were made on 24 April 2025. The weighted-average fair value and
assumptions used to determine the fair value of options granted during the year under the SAYE are as follows:
2025 awards
2024 awards
Fair value at grant date
£0.45
£0.36
Option pricing model used
Black-Scholes
Black–Scholes
Share price at grant date
£1.37
£1.03
Exercise price
£1.20
£0.85
Expected volatility – 3-year scheme
37.40%
37.51%
Expected volatility – 5-year scheme
43.00%
48.00%
Option life
3.4 or 5.4 years
3.35 or 5.36 years
Dividend yield
1.80%
2.02%
Risk-free interest rate – 3-year scheme
3.80%
4.46%
Risk-free interest rate – 5-year scheme
4.00%
4.30%
Expected volatility has been calculated using historic volatility of the Company over the period of time commensurate with the
expected term of the awards immediately prior to the date of grant.
Employee share plans expense
The share-based payment expense recognised in the Consolidated statement of comprehensive income for employee services
receivable during the year is as follows:
Year ended Year ended
31 December 31 December
2025 2024
Note £m £m
Equity-settled schemes
12
6
Total expense
8
12
6
Where a scheme is expected to vest early due to a change of control of the Group, such as the proposed acquisition of the
Group by BWS, revisions to the estimate of the number of equity instruments that will eventually vest and revisions to the
estimated vesting date, are recognised over the revised remaining vesting period. The impact of the acceleration of expense
recognised in 2025 as a result of revised estimates due to the proposed acquisition of the Group by BWS is £5m.
10. Earnings per Share
Set out below are the earnings and weighted average number of shares used in determining Basic and Diluted Earnings Per
Share (“EPS”) on an IFRS basis.
Year ended Year ended
31 December 31 December
2025 2024
£m £m
(Loss)/profit attributable to equity holders of Just Group plc
(99)
80
Coupon payments in respect of Tier 1 notes (net of tax)
1
(12)
(12)
(Loss)/profit attributable to ordinary equity holders of Just Group plc/basic earnings
(111)
68
Effect of potentially dilutive share options
Diluted (loss)/profit attributable to ordinary equity holders of Just Group plc
(111)
68
1 Earnings for the purposes of determining EPS and diluted EPS includes an adjustment for amounts in respect of the Tier 1 notes. This is based on the judgement
that the rights associated with the Tier 1 notes are similar to preference shares. Adjustments include coupon payments and any gains/losses on redemption.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
168
10. Earnings per Share continued
Year ended Year ended
31 December 31 December
2025 2024
million million
Basic weighted average number of shares
2
1,042
1,040
Effect of potentially dilutive share options
3
13
Diluted weighted average number of shares
2
1,042
1,053
2 The weighted-average number of ordinary shares excludes shares held by the Employee Benefit Trust on behalf of the Company to satisfy future exercises of
employee share scheme awards.
3 The weighted-average number of share options for the year ended 31 December 2025 that could have potentially diluted basic earnings per share in the future
but are not included in diluted EPS because they would be anti dilutive was 16 million share options.
Year ended Year ended
31 December 31 December
2025 2024
pence pence
Basic (loss)/earnings per share
(10.7)
6.5
Diluted (loss)/earnings per share
(10.7)
6.5
11. Dividends and Appropriations
Dividends and appropriations paid in the year were as follows:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Final dividend
Final dividend in respect of prior year end (1.8 pence per ordinary share, paid on 14 May 2025)
19
16
Interim dividend
Interim dividend in respect of current year end (0.84 pence per ordinary share, paid on 15 September 2025)
9
7
Total dividends paid
28
23
Coupon payments in respect of Tier 1 notes
1
16
16
Total distributions to equity holders in the year
44
39
1 Coupon payments on Tier 1 notes are treated as an appropriation of retained profits and, accordingly, are accounted for when paid.
12. Intangible Assets
Acquired intangible assets
Intellectual
Goodwill Property Prognosys™ Software Total
Year ended 31 December 2025 £m £m £m £m £m
Cost
At 1 January 2025
35
2
6
28
71
Acquired during the year
9
9
Disposed during the year
(1)
(1)
At 31 December 2025
44
2
6
27
79
Accumulated amortisation and impairment
At 1 January 2025
(1)
(1)
(5)
(24)
(31)
Charge for the year
(2)
(2)
Disposed during the year
1
1
At 31 December 2025
(1)
(1)
(5)
(25)
(32)
Net book value at 31 December 2025
43
1
1
2
47
Net book value at 1 January 2025
34
1
1
4
40
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
169
Acquired intangible assets
Intellectual
Goodwill Property Prognosys™ Software Total
Year ended 31 December 2024 £m £m £m £m £m
Cost
At 1 January 2024
35
2
6
29
72
Disposed during the year
(1)
(1)
At 31 December 2024
35
2
6
28
71
Accumulated amortisation and impairment
At 1 January 2024
(1)
(1)
(4)
(25)
(31)
Charge for the year
(1)
(1)
Disposed during the year
1
1
At 31 December 2024
(1)
(1)
(5)
(24)
(31)
Net book value at 31 December 2024
34
1
1
4
40
Net book value at 1 January 2024
34
1
2
4
41
Impairment testing
The Group’s goodwill of £43m at 31 December 2025 represents the following:
£33m on the 2009 acquisition by Just Retirement Group Holdings Limited of Just Retirement (Holdings) Limited, the
Holding company of Just Retirement Limited (“JRL”);
£1m recognised on the 2018 acquisition of HUB Pension Consulting (Holdings) Limited; and
£9m recognised on the 2025 acquisition of Intrepid Owls Limited.
The majority of the goodwill has been allocated to the cash-generating unit of Just Retirement (Holdings) Limited and its
subsidiaries. The recoverable amount of goodwill related to Just Retirement (Holdings) Limited has been determined based
on the fair value. The offer for Just Group by BWS provides a fair value price from the market which can be utilised for this
assessment. The 219.16p per share offered by BWS has been treated as the fair value of the Group and allocated to the cash
generating unit based on the proportion of own funds. This recoverable amount is greater than the total of the net assets and
goodwill of the cash generating unit indicating no impairment of goodwill was required.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
170
13. Property and Equipment
Freehold land Computer Furniture and Right-of-use
and buildings equipment fittings Assets Total
Year ended 31 December 2025 £m £m £m £m £m
Cost or valuation
At 1 January 2025
6
13
12
9
40
Acquired during the year
3
13
3
19
At 31 December 2025
6
16
25
12
59
Accumulated depreciation and impairment
At 1 January 2025
1
(12)
(7)
(2)
(20)
Depreciation charge for the year
(1)
(2)
(2)
(5)
At 31 December 2025
1
(13)
(9)
(4)
(25)
Net book value at 31 December 2025
7
3
16
8
34
Net book value at 1 January 2025
7
1
5
7
20
Freehold land Computer Furniture and Right-of-use
and buildings equipment fittings Assets Total
Year ended 31 December 2024 £m £m £m £m £m
Cost or valuation
At 1 January 2024
10
12
9
16
47
Acquired during the year
1
3
4
Disposed during the year
(7)
(7)
Revaluations
(4)
(4)
At 31 December 2024
6
13
12
9
40
Accumulated depreciation and impairment
At 1 January 2024
(11)
(6)
(8)
(25)
Depreciation charge for the year
(1)
(1)
(1)
(3)
Disposed during the year
7
7
Revaluations
1
1
At 31 December 2024
1
(12)
(7)
(2)
(20)
Net book value at 31 December 2024
7
1
5
7
20
Net book value at 1 January 2024
10
1
3
8
22
Included in freehold land and buildings is land of value £2m (2024: £2m). Acquisition of furniture and fittings includes
construction in progress of £10m (2024: £nil) in respect of the Companys new London office.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
171
The Group’s freehold land and buildings are stated at their revalued amounts, being the fair value at the date of revaluation
less any subsequent accumulated depreciation and subsequent accumulated impairment losses. The fair value measurements
of freehold land and buildings as at 22 August 2024 were performed by Hurst Warne and Partners Surveyors Ltd,
independent valuers not related to the Group. Hurst Warne and Partners Surveyors Ltd is registered for regulation by the
Royal Institution of Chartered Surveyors (“RICS”). The valuation process relies on expert judgement which is heightened due
to the macroeconomic-related uncertainty. The valuer has sufficient current local knowledge of the particular market, and
the knowledge, skills and understanding to undertake the valuation competently. The fair value of the freehold land was
undertaken using a residual valuation assuming a new build office to an exact equivalent size as currently exists to a modern
Grade A specification, disregarding the possibility of developing any alternative uses or possible enhancements. The fair value
of the buildings was determined based on open market comparable evidence of market rent in the existing condition. The fair
value measurement of revalued land and buildings has been categorised as Level 3 within the fair value hierarchy based on the
non-observable inputs to the valuation technique used.
The most recent revaluation was performed in 2024 which comprised a loss in the prior year of £4m recognised in other
comprehensive income (gross of tax of £1m) and the elimination of depreciation on the revaluations of £1m, reversing
previously recognised gains of £4m (gross of tax of £1m).
If freehold land and buildings were stated on the historical cost basis, the carrying values would be land of £4m (2024: £4m)
and buildings of £4m (2024: £4m).
Right-of-use assets are property assets leased by the Group.
14. Investment Property
Year ended Year ended
31 December 31 December
2025 2024
£m £m
At 1 January
27
32
Net gain/(loss) from fair value adjustment
2
(5)
At 31 December
29
27
Investment properties are leased to commercial tenants. Investment properties are valued using discounted cash flow analysis
based on estimated future cash flows. The valuation model discounts the expected future cash flows using a discount rate
which includes a credit spread allowance associated with that asset. The redemption and default assumptions are derived from
the assumptions for the Group’s bond portfolio. The Group’s investment property is held by the Group’s Jersey Property Unit
Trust (“JPUT”). Rental income received in the year from investment properties was £1m (2024: £1m). Minimum lease payments
receivable on leases of investment properties are as follows (undiscounted cash flows):
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Within 1 year
1
1
Between 1 and 2 years
1
1
Between 2 and 3 years
1
1
Between 3 and 4 years
1
1
Between 4 and 5 years
1
1
Later than 5 years
263
265
Total
268
270
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
172
15. Financial Investments
Financial investments that are measured at fair value through the profit or loss are either managed within a fair value business
model, or mandatorily measured at fair value. Financial investments that are measured at amortised cost are held within a
business model where the intention of holding the instruments is to collect solely payments of principal and interest. The table
below summarises the classification of financial assets and liabilities.
Analysis of financial investments
31 December 31 December
2025 2024
£m £m
Debt securities and other fixed income securities
Debt securities
14,369
12,860
Infrastructure debt securities
3,581
2,266
Long income real estate debt securities
797
884
Commercial mortgage backed securities
266
19,013
16,010
Units in liquidity funds
1,234
1,792
Investment funds
386
399
Deposits with credit institutions
646
808
Loans secured by commercial mortgages
1,061
809
Long income real estate
1
846
787
Infrastructure loans
857
1,246
Other loans
220
195
Total investments measured at FVTPL – classified
24,263
22,046
LTMs
6,015
5,637
Derivative financial assets
2,999
2,756
Total investments measured at FVTPL – mandatory
9,014
8,393
Total investments measured at FVTPL
33,277
30,439
Gilts – subject to repurchase agreements
3,996
3,951
Total investments measured at amortised cost
3,996
3,951
Total financial investments
37,273
34,390
1. Long income real estate includes £154m (2024: £157m) residential and £692m (2024: £630m) commercial ground rents.
The majority of investments included in debt securities and other fixed income securities are listed investments. In addition,
illiquid fixed income investments are originated including infrastructure, real estate and private placements and also longer
duration investments in long income real estate investments to match the cash flow profile of DB deferred liabilities.
Units in liquidity funds comprise wholly of units in funds which invest in very short dated liquid assets. Deposits with credit
institutions with a carrying value of £646m includes £601m (2024: £808m) of collateral pledged to counterparties in respect of
derivative and repurchase agreements.
The long dated gilts subject to repurchase agreements that are held within an amortised cost portfolio on the IFRS balance
sheet, are at fair value on the Solvency II balance sheet and used to manage interest rate volatility.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
173
16. Fair Value of Financial Assets and Liabilities
This note explains the methodology for valuing financial assets and liabilities at fair value and provides disclosures in
accordance with IFRS 13 “Fair value measurement” including an analysis of such assets and liabilities categorised according to
their fair value hierarchy level based on market observability of valuation inputs.
(a) Determination of fair value and fair value hierarchy
All assets and liabilities for which fair value is measured or disclosed are categorised within the fair value hierarchy described
as follows, based on the lowest level input that is significant to the fair value measurement as a whole.
Level 1
Inputs to Level 1 fair values are unadjusted quoted prices in active markets for identical assets and liabilities that the entity can
access at the measurement date.
Level 2
Inputs to Level 2 fair values are inputs other than quoted prices included within Level 1 that are observable for the asset
or liability, either directly or indirectly. A Level 2 input must be observable for substantially the full contractual term of the
instrument. Level 2 inputs include the following:
a. quoted prices for similar assets and liabilities in active markets;
b. quoted prices for identical assets or similar assets in markets that are not active, the prices are not current, or price
quotations vary substantially either over time or among market makers, or in which very little information is released publicly;
c. inputs other than quoted prices that are observable for the asset or liability; and
d. market-corroborated inputs.
Level 3
Inputs to Level 3 fair values include significant unobservable inputs. Unobservable inputs are used to measure fair value to
the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity
for the asset or liability at the measurement date. However, the fair value measurement objective remains the same, i.e. an
exit price at the measurement date from the perspective of a market participant that holds the asset or owes the liability.
Unobservable inputs reflect the same assumptions as those that the market participant would use in pricing the asset or
liability including those about risk.
The valuation of financial instruments is based on the availability and quality of market data, with a preference for observable
inputs wherever possible.
For instruments where market prices or inputs are readily observable and liquid, valuations are typically derived using pricing
data sourced from Bloomberg and other reputable market data providers. These include quoted prices, benchmark curves, and
other market-consensus inputs. Where available, recent execution prices are also used to support or validate valuations.
For instruments where observable inputs are limited or unavailable (or vendor data is considered low quality), such as certain
private or illiquid assets, valuation techniques incorporate proxy market data (e.g. relevant indices, sector-specific yields),
recent transaction data, or comparable instruments. In the absence of reliable market proxies, valuations may be determined
using internal models supported by expert judgement, historical analysis, and other relevant data. These models are designed
to reflect the assumptions a market participant would use in determining an exit price.
Valuation approaches are selected to ensure consistency with IFRS 13 and are subject to appropriate governance and oversight.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
174
16. Fair Value of Financial Assets and Liabilities continued
(b) Analysis of assets and liabilities held at fair value according to fair value hierarchy
31 December 2025
31 December 2024
Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Total
£m £m £m £m £m £m £m £m
Assets held at fair value through profit or loss
Debt securities and other fixed income securities
7,954
4,994
6,065
19,013
6,291
4,964
4,755
16,010
Units in liquidity funds
1,233
1
1,234
1,792
1,792
Investment funds
138
248
386
110
289
399
Deposits with credit institutions
609
37
646
808
808
Loans secured by commercial mortgages
1,061
1,061
809
809
Long income real estate
846
846
787
787
Infrastructure loans
857
857
1,246
1,246
Other loans
84
136
220
61
134
195
LTMs
6,015
6,015
5,637
5,637
Derivative financial assets
2,999
2,999
2,750
6
2,756
Financial investments
9,796
8,253
15,228
33,277
8,891
7,885
13,663
30,439
Investment property
29
29
27
27
Fair value of financial assets held at amortised cost
Gilts – subject to repurchase agreements (fair value)
3,624
3,624
3,604
3,604
Total financial assets and investment property
13,420
8,253
15,257
36,930
12,495
7,885
13,690
34,070
Liabilities held at fair value
Investment contract liabilities
48
2
50
37
5
42
Derivative financial liabilities
3,050
13
3,063
2,997
18
3,015
Fair value of financial liabilities at amortised cost
Obligations for repayment of cash collateral
received (fair value)
568
568
662
662
Loans and borrowings at amortised cost (fair value)
717
717
862
862
Repurchase obligation (fair value)
3,675
3,675
3,878
3,878
Total financial liabilities
568
7,490
15
8,073
662
7,774
23
8,459
There are no non-recurring fair value measurements of financial investments in either period.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
175
(c) Transfers between levels
The policy is to assess pricing source changes and determine transfers between levels as of the end of each half-yearly
reporting period. Transfers between levels arise from changes in the pricing sources. During the year there were the following
transfers between levels:
Transfers from Level 2 to Level 1 as a result of improved pricing sources were £820m (2024: £1,380m)
Transfers from Level 1 to Level 2 due to a fall in pricing quality were £1,021m (2024: £275m)
Transfers from level 2 to level 3 due to a fall in pricing quality £24m (2024: 192m)
Transfers from level 3 to level 2 are investments which have improved pricing sources £264m (2024: £467m) and in the
prior year investment contract liabilities of £37m.
(d) Level 3 financial instruments measured at fair value
Reconciliation of the opening and closing recorded amount of Level 3 financial instruments held at fair value
Debt securities
and other Loans secured
fixed income Investment by commercial Long income Infra-structure
securities funds mortgages real estate loans Other loans LTMs
Year ended 31 December 2025 £m £m £m £m £m £m £m
At 1 January 2025
4,755
289
809
787
1,246
134
5,637
Recognition of assets
1,601
15
287
9
30
1
433
Transfers to Level 3
22
2
Transfers from Level 3
(264)
Reclassification between level 3
272
56
(373)
45
Derecognition of assets
(164)
(71)
(60)
(26)
(83)
(399)
Recognised in profit or loss in
investment return
Realised gains and losses
19
(5)
(1)
165
Unrealised gains and losses
(134)
13
22
18
42
(51)
(66)
Interest accrued
(42)
3
2
8
245
At 31 December 2025
6,065
248
1,061
846
857
136
6,015
Debt securities
and other Loans secured
fixed income Investment by commercial Long income Infra-structure
securities funds mortgages real estate loans Other loans LTMs
Year ended 31 December 2024 £m £m £m £m £m £m £m
At 1 January 2024
2,914
398
764
779
1,113
123
5,681
Recognition of assets
2,417
81
178
235
101
340
Transfers to Level 3
192
Transfers from Level 3
(467)
Reclassification between level 3
(119)
119
Derecognition of assets
(107)
(180)
(127)
(13)
(39)
(375)
Recognised in profit or loss in
investment return
Realised gains and losses
(11)
150
Unrealised gains and losses
(175)
1
(7)
(95)
(43)
2
(364)
Interest accrued
(19)
1
(5)
9
205
At 31 December 2024
4,755
289
809
787
1,246
134
5,637
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
176
16. Fair Value of Financial Assets and Liabilities continued
(e) Valuation techniques and the inputs used in the fair value measurement of level 3 assets
Investment funds
Investment funds classified as Level 3 are structured entities that operate under contractual arrangements which allow a group
of investors to invest in a pool of corporate loans without any one investor having overall control of the entity. The average
discount rate used is 8% (2024: 8%).
Illiquid public bonds, loans secured by commercial mortgages, long income real estate assets, infrastructure
loans and other loans
Debt and fixed income securities include illiquid public bonds which are classified as level 3 in the fair value hierarchy, as the
valuation includes the use of significant unobservable inputs. Illiquid public bonds and other level 3 investments including loans
secured by commercial mortgages, long income real estate, infrastructure loans and other loans are valued using a discounted
cash flow model. The contractual cash flows are discounted by a risk-free discount rate with additional spreads to allow
for credit and illiquidity risks. The additional spreads used in the discount rate are calculated using an internally developed
methodology, which takes into consideration the credit rating of each loan and refers to external market spread indices to
assess market movements in spreads and the impact of changes in credit ratings.
In determining the credit spreads for the valuation of residential ground rents, a market participant approach has been applied,
which requires consideration of the assumptions, including those about risk, that a market participant would make at the
balance sheet date for valuing such assets. At 31 December 2025, there continued to be significant uncertainty regarding the
outcome of the consultation to restrict residential ground rents and therefore the valuation of these investments continued to
include an adjustment to reflect this uncertainty with an expected increase in credit spread and consequential increase the
credit risk deduction for defaults. On 27 January 2026, the Government announced proposed reforms to existing residential
ground rents which included a fixed annual cap of £250 on existing residential ground rents which will transition to a
peppercorn amount after a period of 40 years. The announcement in January produced the new condition which was created
after the reporting date and is therefore considered a non-adjusting post balance sheet event. Please refer to Note 34 Post
Balance Sheet Events for details of the financial impact.
LTMs
Methodology and judgement underlying the calculation of LTMs
The valuation of LTMs is determined using internal models which project future cash flows expected to arise from each loan.
Future cash flows allow for assumptions relating to future expenses, future mortality experience, voluntary redemptions and
repayment shortfalls on redemption of the mortgages due to the NNEG. The fair value is calculated by discounting the future
cash flows at a swap rate plus a liquidity premium.
Under the NNEG, the amount recoverable on eligible termination of mortgages is capped at the net sale proceeds of the
property. A key judgement is with regard to the calculation approach used. The Black 76 variant of the Black-Scholes option
pricing model has been used in conjunction with an approach using best estimate future house price growth assumptions.
Cash flow models are used in the absence of a deep and liquid market for LTMs. The bulk sales of the portfolios of Just
LTMs in recent years represented market prices specific to the characteristics of the underlying portfolios of loans sold, in
particular: loan rates; loan-to-value ratios; and customer age. This was considered insufficient to affect the judgement of the
methodology and assumptions underlying the discounted cash flow approach used to value individual loans in the remaining
portfolio. The pricing of these portfolio sales did not indicate a bias in either direction and, as such, any suggestion that
the current valuation approach was inappropriate. The methodology and assumptions used would be reconsidered if any
information is obtained from future portfolio sales that is relevant and applicable to the remaining portfolio.
Principal assumptions underlying the calculation of LTMs
Principal assumptions underlying the calculation of LTMs include the items set out below. These assumptions are also used to
provide the expected cash flows from the LTMs which determine the yield on this asset. This yield is used for the purpose of
setting valuation discount rates on the liabilities supported, as described in note 22(b).
Maintenance expenses
Assumptions for future policy expense levels are based on the most recent expense analyses which has reflected expected
volumes of new business over the near term. The 2025 assumptions remain unchanged from 2024 except for inflation. The
assumed future expense levels incorporate an annual inflation rate allowance of 3.4% (2024: 3.7%).
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
177
Mortality
Mortality assumptions have been derived with reference to England and Wales population mortality using an in-house
forecasting model of future mortality based on expert judgement of the impact of multiple drivers covering public health,
individual behaviours, healthcare funding constraints, medical treatment and future innovations in drug development and
technology (2024: CMI 2023). These base mortality and improvement tables have been adjusted to reflect the expected future
mortality experience of mortgage contract holders, taking into account the medical and lifestyle evidence collected during the
sales process and the assessment of how this experience will develop in the future. This assessment takes into consideration
relevant industry and population studies, published research materials and management’s own experience. The possible
impact of the COVID-19 pandemic on mortality assumptions has been considered and an allowance has been included for
the expected future direct and indirect impacts of this and wider UK mortality trends, updated from that which applied at
31 December 2024. Further details of the matters considered in relation to mortality assumptions at 31 December 2025 are
set out in note 22(b).
Property prices
The approach in place as at 31 December 2025, which is the same as at 31 December 2024, is to calculate the value of a
property by taking the latest Automated Valuation Model “AVM” result, or latest surveyor value if more recent, indexing this to
the balance sheet date using Nationwide UK house price indices and then making a further allowance for property dilapidation
since the last revaluation date.
The appropriateness of this valuation basis is regularly tested on the event of redemption of mortgages. The sensitivity of
LTMs to a fall in property prices is included in the table of sensitivities below.
Future residential property price
In the absence of a reliable long-term forward curve for UK residential property price inflation, an assumption has been made
about future residential property price inflation based upon available market and industry data. These assumptions have been
derived with reference to the long-term expectation of the UK consumer price index inflation metric, “CPI”, plus an allowance
for the expectation of house price growth above CPI (property risk premium) less a margin for a combination of risks including
property dilapidation and basis risk. An additional allowance is made for the volatility of future residential property prices. This
results in a single rate of future house price growth of 3.3% (2024: 3.3%), with a volatility assumption of 13% per annum (2024:
13%). The setting of these assumptions includes consideration of future long and short-term forecasts, historical experience,
benchmarking data, future uncertainties and a higher interest and inflation rate economic environment on the UK property
market. Changes in house price indices over the last 12 months have been slightly below our long-term expectations. At this
stage our view is that there is no clear indication of a change in the long-term prospects of the housing market. In light of
this, the future house price growth and property volatility assumptions have been maintained at the same level as assumed at
31 December 2024. The sensitivity of LTMs to changes in future residential property price growth is included in the table of
sensitivities below.
Voluntary redemptions
Assumptions for future voluntary redemption levels are based on recent experience analyses and managements expert
judgement. The assumed redemption rate varies by factors such as product type, duration, issue age, loan amount, property
value together with assumptions around mortgage interest rates available in the wider mortgage market with base assumptions
varying between 0.2% and 4.4% for loans in JRL (2024: 0.5% and 3.7%) and between 0.1% and 6.0% for loans in Partnership
Life Assurance Company Limited (“PLACL”) (2024: 0.2% and 6.0%).
Liquidity premium
The liquidity premium partly reflects the illiquidity of the loan and also spreads the recognition of profit over the lifetime of the
loan. Once calculated, the liquidity premium remains unchanged at future valuations except when further advances are taken
out. The average liquidity premium for loans held within JRL is 3.1% (2024: 3.2%) and for loans held within PLACL is 3.3%
(2024: 3.3%), with changes reflecting the timing of originations across the in-force LTM portfolio.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
178
16. Fair Value of Financial Assets and Liabilities continued
(f) Sensitivity analysis
The sensitivities disclosed in this note only consider the impact of the change in these assumptions on the fair value of the
assets. Some of these sensitivities would also impact the yield on assets and hence the valuation discount rate used to
determine the insurance contract liabilities. The impact on the value of insurance contract liabilities, assets backing such
liabilities and hence profit before tax is included in note 22(h).
Sensitivities are performed for reasonably possible alternative assumptions for unobservable inputs used in the valuation
model either as at the valuation date or from a suitable recent reporting period where appropriate to do so, that could give
rise to significant changes in the fair value of the assets. The estimated impact on fair value to changes to these inputs is as
follows:
31 December 31 December
2025 2024
Financial investments
Principal assumption
1
Sensitivity applied £m £m
Investment funds
credit spreads
+100bps
(10)
(11)
Debt securities and other fixed income securities
credit spreads
+100bps
(523)
(420)
Loans secured by commercial mortgages
credit spreads
+100bps
(31)
(27)
Long income real estate
credit spreads
+100bps
(129)
(114)
Infrastructure loans
credit spreads
+100bps
(55)
(87)
Other loans
credit spreads
scenario analysis
(37)
N/A
LTMs
Maintenance expenses
+10%
(6)
(5)
Base mortality
-5%
(31)
(23)
Mortality improvement
+10%
(2)
(3)
Immediate property price fall
2
-10%
(151)
(88)
Future residential property
-0.5%
(68)
(51)
price growth
Future residential property
+1%
(38)
(33)
price volatility
Voluntary redemptions
+10%
29
27
Liquidity premium
+10bps
(48)
(46)
1 Sensitivities are determined by reference to the movement in credit spreads where the valuation models used to discount the expected cash flows using a
discount rate which includes a credit spread allowance associated with the asset.
2 Property sensitivity reflects the impact of basis updates.
The analysis has been prepared for a change in each variable with other assumptions remaining constant. In reality such an
occurrence is unlikely due to correlation between the assumptions and other factors. It should be noted that some of these
sensitivities are non-linear and larger or smaller impacts should not be simply interpolated or extrapolated from these results.
For example, the impact from a 5% fall in property prices would be slightly less than half of that disclosed in the table above.
Other limitations in the above sensitivity analysis include the use of hypothetical market movements to demonstrate potential
risk that only represents a view of reasonably possible near-term market changes that cannot be predicted with any certainty.
17. Deferred Tax Assets
31 December 31 December
2025 2024
£m £m
Transitional tax relief on adoption of IFRS 17
239
273
Tax losses and other
177
114
Total
416
387
The £239m (2024: £273m) deferred tax asset was recognised on adoption of IFRS 17 for transitional tax relief and is being
amortised over a period of ten years from 1 January 2023. Deferred tax assets are recognised only to the extent that it is
probable, that is to say more likely than not, that future taxable profit will be available against which the temporary differences
and losses can be utilised. The tax losses have no expiry date. The availability of future taxable profits is assessed by
reference to board approved business plans, including the release of CSM as services are provided.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
179
The movement in the net deferred tax balance was as follows:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
Net balance at 1 January
387
406
Recognised in profit or loss
23
(24)
Recognised in other comprehensive income
1
1
Recognised in equity
5
4
Net balance at 31 December
416
387
The Group has gross unexpired tax losses and temporary differences on which no deferred tax is recognised of £57m (2024: £34m).
18. Cash and Cash Equivalents
31 December 31 December
2025 2024
£m £m
Cash available on demand
758
808
Units in liquidity funds
1,234
1,792
Cash and cash equivalents in the Consolidated statement of cash flows
1,992
2,600
Units in liquidity funds comprise wholly of units in funds which invest in very short dated liquid assets. However as they
do not meet the definition of Cash available on demand, liquidity funds are reported within financial investments (see note
15). Liquidity funds do however meet the definition of cash equivalents for the purposes of disclosure in the Consolidated
statement of cash flows.
19. Share Capital and Share Premium
The allotted, issued and fully paid ordinary share capital of Just Group plc is detailed below:
Number of £0.10 Share capital Share premium
ordinary shares £m £m
At 1 January 2025
1,038,702,932
104
95
At 31 December 2025
1,038,702,932
104
95
At 1 January 2024
1,038,702,932
104
95
At 31 December 2024
1,038,702,932
104
95
The Company does not have a limited amount of authorised share capital.
20. Other Reserves
31 December 31 December
2025 2024
£m £m
Merger reserve
597
597
Reorganisation reserve
348
348
Revaluation reserve
1
1
Share held by trusts
(2)
(2)
Total
944
944
Reorganisation reserve represents the difference in the nominal value of the shares in the Company and the value of shares in
Just Retirement Group Holdings Limited for which they were exchanged as part of the Group reorganisation in November 2013.
The merger reserve is the result of a placing of 94,012,782 ordinary shares in 2019 and the acquisition of 100% of the equity of
Partnership Assurance Group plc in 2016. The placing was achieved by the Company acquiring 100% of the equity of a limited
company for consideration of the new ordinary shares issued. Merger relief under Section 612 of the Companies Act 2006
applied to both transactions.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
180
21. Tier 1 Notes
Year ended Year ended
31 December 31 December
2025 2024
£m £m
At 1 January
322
322
At 31 December
322
322
On 16 September 2021 the Group issued £325m 5.0% perpetual restricted Tier 1 contingent convertible notes, incurring issue
costs of £3m.
During the year, interest of £16m was paid to holders of the Tier 1 notes (2024: £16m). The Tier 1 notes bear interest on the
principal amount up to 30 September 2031 (the first reset date) at the rate of 5.0% per annum, and thereafter at a fixed rate
of interest reset on the first call date and on each fifth anniversary thereafter. Interest is payable on the Tier 1 notes semi-
annually in arrears on 30 March and 30 September each year.
The Group has the option to cancel the coupon payment at its discretion and cancellation of the coupon payment becomes
mandatory upon non-compliance with the solvency capital requirement or minimum capital requirement or where the Group
has insufficient distributable funds. Cancelled coupon payments do not accumulate or become payable at a later date and do
not constitute a default. In the event of non-compliance with specific solvency requirements, the conversion of the Tier 1 notes
into ordinary shares could be triggered.
The Tier 1 notes are treated as a separate category within equity and the coupon payments are recognised outside of the profit
after tax result and as a deduction directly from shareholders’ equity. Amounts reported in the Statement of changes in equity
are £12m (2024: £12m) after attributable tax.
22. Insurance Contracts and Related Reinsurance
31 December 31 December
2025 2024
£m £m
Gross insurance liabilities
31,386
27,753
Reinsurance contract assets
(2,055)
(2,067)
Reinsurance contract liabilities
125
94
Net reinsurance contracts
(1,930)
(1,973)
Net insurance liabilities
29,456
25,780
Insurance liabilities and reinsurance assets and liabilities include valuation of the estimate of the present value of future cash
flows, the risk adjustment for non-financial risk and the contractual service margin. A summary of the movement in insurance
liabilities and net reinsurance contracts is presented below.
Year ended 31 December 2025
Year ended 31 December 2024
Net Net
Gross reinsurance Net Gross reinsurance Net
£m £m £m £m £m £m
Future cash flows
23,970
(838)
23,132
20,758
64
20,822
Risk adjustment
1,052
(732)
320
924
(592)
332
CSM
2,731
(403)
2,328
2,449
(490)
1,959
Net opening balance
27,753
(1,973)
25,780
24,131
(1,018)
23,113
CSM recognised for services provided
(197)
23
(174)
(177)
23
(154)
CSM accretion
117
(10)
107
113
(30)
83
Other movements in the CSM
127
178
305
346
94
440
Release from risk adjustment
(9)
6
(3)
(11)
4
(7)
Other movements in risk adjustment
214
(179)
35
139
(144)
(5)
Movements in future cash flows
3,381
25
3,406
3,212
(902)
2,310
Net closing balance
31,386
(1,930)
29,456
27,753
(1,973)
25,780
Future cash flows
27,351
(813)
26,538
23,970
(838)
23,132
Risk adjustment
1,257
(905)
352
1,052
(732)
320
CSM
2,778
(212)
2,566
2,731
(403)
2,328
Net closing balance
31,386
(1,930)
29,456
27,753
(1,973)
25,780
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
181
The detailed movements analysis of insurance liabilities and reinsurance assets and liabilities are presented in note 22(c) and
(d) respectively. The movements include the CSM split between contracts under the Fair Value Approach (“FVA”) and other
contracts, including those measured under the Fully Retrospective Approach (“FRA”) at transition to IFRS 17 and new contracts
issued thereafter.
(a) Terms and conditions of insurance and reinsurance contracts
Long-term insurance contracts include Defined Benefit and Guaranteed Income for Life products.
Reinsurance via longevity swap and quota share arrangements is used as an integral part of risk and capital management
of new and in-force business. Reinsurance also includes DB Partner (funded re) transactions. These are DB de-risking
transactions entered into alongside reinsurance partners. In such a transaction, a proportion of both the longevity and
investment risk is transferred to the reinsurer by transferring premium and associated assets.
During the year new business has been reinsured as follows:
GIfL was reinsured using longevity swap reinsurance at 90%.
DB was reinsured using longevity swap reinsurance at c.90% for future cash flows excluding tax free cash.
No DB partner transactions took place.
Reinsurance is subject to collateral arrangements in order to mitigate credit risk as described in note 27(c)(iii).
(b) Measurement of insurance contracts
(i) Estimates of future cash flows
In estimating future cash flows, all reasonable and supportable information that is available without undue cost or effort is
incorporated, in an unbiased way, at the reporting date. This information includes both internal and external historical data
about claims and other experience, updated to reflect current expectations of future events. When estimating future cash
flows, current expectations of future events that might affect those cash flows are taken into account.
(ii) Mortality assumptions
Mortality assumptions have been set by reference to appropriate standard mortality tables, adjusted to reflect the future
mortality experience of policyholders, medical and lifestyle evidence and view on future experience development. This
assessment takes into consideration relevant industry and population studies, published research materials, and management’s
own industry experience.
Last year, an explicit allowance was added to the CMI 2023 mortality model to reflect the emerging evidence of the future
impacts of COVID infections and continuing and likely long-lasting disruption to healthcare services. In this year, the scope
has been extended to consider future mortality and mortality improvements in totality, investigating the likely impact of future
mortality drivers in the domains of Public Health, Individual Behaviours, Health & Social Care Funding, Medical Advances and
Future Developments in Technology. This research has involved longevity experts from different disciplines inside and outside
the Group.
In addition, following research on the importance of historical smoking patterns and the treatment of circulatory disease
to long-term differences in mortality rates and mortality improvements by gender, the same pattern of long-term mortality
improvement assumptions are now used for men and women. The long-term mortality improvement rates are 1.25% p.a. at
2050, trending to 1.5% p.a. for 2060+ up to age 85, and then tapering to zero by age 110. This aligns with the definition of long-
term used by the Office for National Statistics, namely 25 years.
The resulting 2025 mortality basis, derived using an expert-led mortality driver model, is equivalent across key ages to the CMI
2024 mortality model with default parameters and long-term mortality improvement assumptions of 1.5% for men and 1.25% for
women. (2024: CMI 2023 model with period smoothing parameter (Sk) set to 7.0, addition to initial rates (“A”) parameter set to
0%, 0% weighting to 2020-2023 mortality experience, long-term mortality improvement rates of 1.5% for males and 1.25% for
females, all other parameters set to defaults; together with additional explicit mortality uplifts of +2.8% over 2025-2027, +2.3%
over 2028-37 and +1.4% over 2038-54).
For 31 December 2025, projected mortality rates are lower (versus 31 December 2024) in the short term, and higher in the
long term. An age-standardised mortality rate for the population of England & Wales aged 50-89 for calendar year 2025 is 1.8%
lower; for calendar year 2035 it is 2.0% lower; and for 2045 it is 1.1% higher.
There has been no significant change to overall life expectancies. Cohort life expectancies for the population of England &
Wales as at 31 December 2025 would be 19.8 years for men aged 65 (2024: 19.8 years) and 22.4 years for women aged 65
(2024: 22.4 years).
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
182
22. Insurance Contracts and Related Reinsurance Continued
(b) Measurement of insurance contracts continued
(ii) Mortality assumptions continued
The standard tables which underpin the mortality assumptions are summarised in the table below.
Product group
Entity
2025
2024
Individually underwritten
JRL, PLACL
Modified E and W Population 2024 mortality
Modified E and W Population mortality, with
Guaranteed Income for Life experience, with mortality improvements CMI 2023 model mortality improvements
Solutionsbased on expert-led mortality driver model
Defined Benefit
JRL
Modified E and W Population 2024 mortality
Modified E and W Population mortality, with CMI
experience, with mortality improvements 2023 model mortality improvements. Medically
based on expert-led mortality driver model. underwritten: Reinsurer supplied tables
Medically underwritten unchanged from 2024underpinned by the Self-Administered Pension
Scheme (“SAPS”) S1 tables, with modified
CMI 2009 model mortality improvements for
medically underwritten business
Defined Benefit
PLACL
Modified E and W Population 2024 mortality
Modified E and W Population mortality, with
experience, with mortality improvements CMI 2023 model mortality improvements
based on expert-led mortality driver model
Care Plans and other annuity
PLACL
Modified PCMA/PCFA or modified E and W
Modified PCMA/PCFA or modified E and W
productsPopulation 2024 mortality experience, with Population mortality with CMI 2023 model
mortality improvements based on expert-led mortality improvements
mortality driver model
Protection
PLACL
Unchanged from 2024
TM/TF00 Select
Further to research on the importance of historical smoking patterns and the treatment of circulatory disease to long-term
differences in mortality rates and mortality improvements by gender, the same pattern of long-term mortality improvement
assumptions are now used for men and women. The long-term mortality improvement rates are 1.25% p.a. at 2050, trending to
1.5% p.a. for 2060+ up to age 85, and then tapering to zero by age 110. This aligns with the definition of long-term used by the
Office for National Statistics, namely 25 years. For reference, the 2024 long-term mortality improvement assumptions with the
CMI 2023 mortality model were 1.5% p.a. for men and 1.25% p.a. for women, with the same tapering pattern by age.
(iii) Discount rates
Discount rates at the inception of each contract are based on the yields within a hypothetical reference portfolio of assets
which the Group expects to acquire to back the portfolio of new insurance liabilities (the “target portfolio”). At each period end,
the discount rate is based upon the actual asset portfolio backing the net of reinsurance future cash flows and risk adjustment
and is adjusted in respect of new contracts incepting in the period to allow for a period of transition from the actual asset
holdings to the target portfolio where necessary. This is expected to be 12 months from the period close, but may be longer
depending on the speed and volume of asset originations together with any delay in the sale of assets transferred in species,
if applicable.
All cash flows are discounted using investment yield curves adjusted to allow for expected and unexpected credit risk. For
non-LTM assets, this adjustment is comprised of an element based upon historic default experience and an element based
upon current spread levels where both elements are relevant to the asset in question. The yields on LTM assets are derived
using the assumptions described in note 16 with an additional reduction to the future house price growth rate of 50bps in all
periods reported. The yields on residential ground rents are derived using the assumptions described in note 16(d)(iv) in light
of the ongoing uncertainty.
The overall reduction in yield to allow for the risk of defaults from all non-LTMs and the adjustment from LTMs, which included
a combination of the NNEG and the additional reduction to future house price growth rate, were 58bps for JRL (2024: 56bps)
and 78bps for PLACL (2024: 96bps).
The tables below set out rates at certain points on the yield curves used to discount the future cash flows and risk adjustment
reserves as at each period end together with the weighted average discount rates applied to the new business cohorts for
the principal insurance product lines. The discount rates used for the gross insurance and reinsurance contracts at the period
end date are consistent, having been based on a single investment portfolio for each legal entity. As such only the rates for
underlying business are presented below. The discount rates used for locking-in the CSM for the new business cohort are
based on the interest rates applicable on the date of recognition for underlying business. Equivalent locked-in reinsurance
discount rates vary by reinsurer but are based upon the same underlying reference portfolios as for gross insurance business
so will only differ due to any difference in recognition date. Discount rates have been determined in aggregate and not
separately by profitability groupings.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
183
Discount rate – insurance contracts JRL
31 December 2025
31 December 2024
Valuation Valuation
rate at New business cohort rate at New business cohort
31 December (locked-in rates) 31 December (locked-in rates)
All products
GIfL
DB
All products
GIfL
DB
1 year
5.5%
6.3%
6.0%
6.6%
6.4%
6.2%
5 year
5.6%
6.3%
6.1%
6.2%
6.1%
5.9%
10 year
6.0%
6.6%
6.5%
6.2%
6.1%
6.0%
20 year
6.5%
6.8%
6.8%
6.4%
6.2%
6.2%
30 year
6.5%
6.5%
6.5%
6.4%
5.9%
5.8%
Discount rate – insurance contracts PLACL
Valuation rate Valuation rate
at 31 December 2025 at 31 December 2024
GIfL/DB
Care
GIfL/DB
Care
1 year
5.1%
4.3%
6.6%
5.1%
5 year
5.2%
4.4%
6.2%
4.6%
10 year
5.6%
4.8%
6.2%
4.7%
20 year
6.1%
5.3%
6.4%
4.9%
30 year
6.2%
5.4%
6.4%
4.8%
(iv) Inflation
Assumptions for annuity escalation are required for RPI, CPI and LPI index-linked liabilities, the majority of which are within the
Defined Benefit business. The inflation curve assumed in each case is that which is implied by market swap rates, using a mark
to model basis for LPI inflation, taking into account any escalation caps and/or floors applicable.
For the purposes of calculating movements in the CSM relating to each group of contracts, for JRL separate weighted average
inflation curves for each index are calculated and locked-in for each annual cohort. The inflation curves from each day are
weighted by the business volumes completed on that day to which that inflation variant applies.
(v) Future expenses
Assumptions for future costs of maintaining policies are set with reference to analysis of the existing expense base and actual
fees payable under the contracts for those services outsourced. The 2025 assumptions remain unchanged from 2024 except
for inflation. The assumptions cover both the direct and indirect costs of maintaining policies. The JRL GIfL maintenance expense
assumption used was £29.49 per plan (2024: £29.05), and the JRL DB maintenance assumption used was £71.83 per scheme
member (2024: £71.14). The PLACL GIfL maintenance expense assumption used was £41.92 per plan (2024: £40.42), and the PLACL
DB maintenance assumption used was £124.17 per scheme member (2024: £119.74).
Assumptions for future policy expense levels are determined from the most recent expense analyses and incorporate an
annual inflation rate allowance of 3.4% (2024: 3.7%) derived from the expected RPI and CPI implied by inflation swap rates and
an additional allowance for earnings inflation. The annual inflation rate allowance is regarded as a financial assumption and
therefore all changes in expense inflation rates are recognised immediately within net investment result.
(vi) Risk adjustment
The future cash flows represent the present value of future net cash outflows to settle claims and expenses quantified at the
50th percentile confidence interval. The risk adjustment for non-financial risk is determined using a value at risk technique
and reflects the compensation required for bearing longevity, expense, and insurance-contract specific operational risks,
consistent with the primary life underwriting risks allowed for in Solvency II reporting. The risk adjustment represents an
additional reserve held that increases the ultimate time horizon confidence interval up to the 70th percentile and amounts to
£0.4bn (2024 £0.3bn) net of reinsurance. The confidence level is targeted on a net of reinsurance basis as this reflects how
insurance risk is managed. Based upon the annual risk adjustment calibration exercise, a 5% increase in the ultimate run-off
confidence interval would increase the net of reinsurance risk adjustment by c£0.1bn (2024: c£0.1bn).
The risk adjustment is calibrated using the probability distributions of the future cash flows on a one-year time horizon as used
within the respective JRL and PLACL internal models for Solvency II reporting for non-financial risks, which are then converted
to ultimate horizon distributions in order to determine stress parameters at the target percentile. At the point of calibration, this
calibration represents an approximately one-in-ten year stress on a one-year basis. The calibration is carried out on an annual
basis ahead of the financial reporting year end, therefore the actual confidence interval as at the valuation date may differ
slightly, for example, due to economic movements in the intervening period.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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22. Insurance Contracts and Related Reinsurance continued
(b) Measurement of insurance contracts continued
(vi) Risk adjustment continued
The Group’s IFRS risk adjustment for non-financial risk is considered by management to provide an economic view of the
profitability of new business and is therefore set with reference to that used for pricing purposes and the basis used within the
new business profits KPI.
The reinsurance risk adjustment represents the amount of risk being transferred by the holder of the reinsurance contract
to the issuer of that contract. Reinsurance contracts held by the Group transfer longevity risk proportional to the underlying
insurance contract. Consequently, the same risk adjustment stresses for this non-financial risk are applied to both gross and
reinsurance contracts to determine the respective risk adjustment for each. Expense and operational risks are not transferred
to reinsurers as part of the reinsurance contract held by the Group and hence there are no stresses applied for these in the
reinsurance risk adjustment. Allowance is made for diversification between risks within legal entities, but not between the
different legal entities within the Group.
(c) Movements analyses – insurance contracts
(i) Insurance contracts analysis of remaining coverage
Liability for
remaining Incurred
coverage claims Total
Year ended 31 December 2025
Note
£m £m £m
Opening insurance contract liabilities balance
27, 849
(96)
27,753
Changes in the statement of comprehensive income
Insurance revenue
Contracts under the fully retrospective transition approach
and General measurement model applied since inception
(764)
(764)
Contracts under the fair value transition approach
(1,309)
(1,309)
3(a)
(2,073)
(2,073)
Insurance service expenses
Incurred claims and directly attributable expenses
1,826
1,826
Amortisation of insurance acquisition cash flows
44
44
3(b)
44
1,826
1,870
Insurance service result
(2,029)
1,826
(203)
Investment component
(341)
341
Net finance expenses from insurance contracts
4(b)
1,765
1,765
Exchange rate movements
32
32
Total change in the statement of comprehensive income
(573)
2,167
1,594
Cash flows
Premiums received
2
4,399
4,399
Claims and other insurance service expenses paid, including investment components
(2,181)
(2,181)
Insurance acquisition cash flows
3(b)
(179)
(179)
Total cash flows
4,220
(2,181)
2,039
Closing insurance contract liabilities balance
31,496
(110)
31,386
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
185
Liability for
remaining Incurred
coverage Claims Total
Year ended 31 December 2024
Note
£m £m £m
Opening insurance contract liabilities balance
24,208
(77)
24,131
Changes in the statement of comprehensive income
Insurance revenue
Contracts under the fully retrospective transition approach and General
measurement model applied since inception
(512)
(512)
Contracts under the fair value transition approach
(1,297)
(1,297)
3(a)
(1,809)
(1,809)
Insurance service expenses
Incurred claims and directly attributable expenses
1,589
1,589
Amortisation of insurance acquisition cash flows
32
32
3(b)
32
1,589
1,621
Insurance service result
(1,777)
1,589
(188)
Investment component
(296)
296
Net finance income from insurance contracts
4(b)
(480)
(480)
Exchange rate movements
(4)
(4)
Total change in the statement of comprehensive income
(2,557)
1,885
(672)
Cash flows
Premiums received
2
6,413
6,413
Claims and other insurance service expenses paid,
including investment components
(1,904)
(1,904)
Insurance acquisition cash flows
3(b)
(215)
(215)
Total cash flows
6,198
(1,904)
4,294
Closing insurance contract liabilities balance
27,849
(96)
27,753
The amount of insurance contract liabilities that relates to annuity payments due in the year “liability for incurred claims” is
reported separately from the amounts related to future periods “Liability for remaining coverage” in the table above. This
balance includes guarantee period payments due in future years (together with related CSM) regardless of whether or not the
guarantees have crystallised.
Payments of annuities made before due dates, for example on the final working day of the month, are shown as a reduction to
insurance contract liabilities (within the liability of incurred claims).
There were no material loss components in the Group during the year.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
186
22. Insurance Contracts and Related Reinsurance continued
(c) Movements analyses – insurance contracts continued
(ii) Insurance contracts analysed by measurement component
Estimate of Risk
present value adjustment for
of future cash non-financial
Year ended 31 December 2025
Note
flows £m
risk £m
CSM £m
Total £m
Opening insurance contract liabilities balance
23,970
1,052
2,731
27,753
Changes in the statement of comprehensive income
Changes that relate to current service
CSM recognised for service provided
3(a)
(197)
(197)
Change in risk adjustment for non-financial risk for risk expired
3(a)
(9)
(9)
Experience adjustments
3
3
3
Changes that relate to future service
Contracts initially recognised in the year
(402)
169
233
Changes in estimates that adjust the CSM
83
23
(106)
Insurance service result
3
(316)
183
(70)
(203)
Net finance expenses from insurance contracts
4(b)
1,626
22
117
1,765
Exchange rate movement
32
32
Total change in the statement of comprehensive income
1,342
205
47
1,594
Cash flows
Premiums received
2
4,399
4,399
Claims and other insurance service expenses paid,
including investment components
(2,181)
(2,181)
Insurance acquisition cash flows
3(b)
(179)
(179)
Total cash flows
2,039
2,039
Closing insurance contract liabilities balance
27,351
1,257
2,778
31,386
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
187
Estimate of Risk
present value adjustment for
of future cash non-financial
Year ended 31 December 2024
Note
flows £m
risk £m
Csm £m
Total £m
Opening insurance contract liabilities balance
20,758
924
2,449
24,131
Changes in the statement of comprehensive income
Changes that relate to current service
CSM recognised for service provided
3(a)
(177)
(177)
Change in risk adjustment for non-financial risk for risk expired
3(a)
(11)
(11)
Experience adjustments
3
Changes that relate to future service
Contracts initially recognised in the year
(728)
290
438
Changes in estimates that adjust the CSM
72
20
(92)
Insurance service result
3
(656)
299
169
(188)
Net finance income from insurance contracts
4(b)
(422)
(171)
113
(480)
Exchange rate movement
(4)
(4)
Total change in the statement of comprehensive income
(1,082)
128
282
(672)
Cash flows
Premiums received
2
6,413
6,413
Claims and other insurance service expenses paid,
including investment components
(1,904)
(1,904)
Insurance acquisition cash flows
3(b)
(215)
(215)
Total cash flows
4,294
4,294
Closing insurance contract liabilities balance
23,970
1,052
2,731
27,753
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188
22. Insurance Contracts and Related Reinsurance continued
(c) Movements analyses – insurance contracts continued
(iii) Disclosure of movement in CSM by IFRS 17 Transitional approach
Below is the CSM movement split by Fair Value Approach (“FVA”) on transition to IFRS 17 and other contracts.
Year ended 31 December 2025
Year ended 31 December 2024
Contracts Other Contracts Other
under FVA contracts Total CSM under FVA contracts Total CSM
£m £m £m £m £m £m
Opening insurance contract liabilities balance
1,400
1,331
2,731
1,437
1,012
2,449
Changes in the statement of comprehensive
income
Changes that relate to current service
CSM recognised for service provided
(112)
(85)
(197)
(108)
(69)
(177)
Changes that relate to future service
Contracts initially recognised in the period
233
233
438
438
Changes in estimates that adjust the CSM
12
(118)
(106)
27
(119)
(92)
Insurance service result
(100)
30
(70)
(81)
250
169
Net finance expenses from insurance contracts
41
76
117
44
69
113
Total change in the statement
of comprehensive income
(59)
106
47
(37)
319
282
Closing insurance contract liabilities balance
1,341
1,437
2,778
1,400
1,331
2,731
CSM recognised in the period is discussed in note 3.
The value of contracts initially recognised in the year is presented in note 22(e).
Changes in estimates that adjust the CSM represent changes in projected future years cash flows that arise from experience
in the period and non-economic assumption changes, measured at locked-in discount rates. This movement in the CSM is
directionally opposite to the movement in the projected future cash flows.
In the current year the change in present value of future cash flows mainly reflect increases due to updates to demographic
assumptions for longevity and expenses. The risk adjustment impact reflects recalibration of the associated stress parameters.
Please refer to Business Review for details.
Increase in accretion of CSM is due to the addition of another cohort of new business and the upwards shape of the yield
curves for prior year cohorts.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
189
(d) Movements analysis – reinsurance contracts
(i) Reinsurance contracts analysis of remaining coverage
Remaining Incurred
coverage claims Total
Year ended 31 December 2025
Note
£m £m £m
Opening reinsurance contract asset
2,059
8
2,067
Opening reinsurance contract liability
(70)
(24)
(94)
Net opening balance
1,989
(16)
1,973
Changes in the statement of comprehensive income
Reinsurance expenses
(1,291)
(1,291)
Claims recovered
1,258
1,258
Net expenses from reinsurance contracts
3(c)
(1,291)
1,258
(33)
Investment component
Net finance income from reinsurance contracts
4(c)
65
65
Total change in the statement of comprehensive income
(1,226)
1,258
32
Cash flows
Premiums paid
1,174
1,174
Claims received
(1,249)
(1,249)
Total cash flows
1,174
(1,249)
(75)
Closing reinsurance contract asset
2,046
9
2,055
Closing reinsurance contract liability
(109)
(16)
(125)
Net closing balance
1,937
(7)
1,930
Remaining Incurred
coverage claims Total
Year ended 31 December 2024
Note
£m £m £m
Opening reinsurance contract asset
1,136
7
1,143
Opening reinsurance contract liability
(34)
(91)
(125)
Net opening balance
1,102
(84)
1,018
Changes in the statement of comprehensive income
Reinsurance expenses
(1,035)
(1,035)
Claims recovered
996
996
Net expenses from reinsurance contracts
3(c)
(1,035)
996
(39)
Investment component
(2)
2
Net finance expenses from reinsurance contracts
4(c)
(52)
(52)
Total change in the statement of comprehensive income
(1,089)
998
(91)
Cash flows
Premiums paid
1,976
1,976
Claims received
(930)
(930)
Total cash flows
1,976
(930)
1,046
Closing reinsurance contract asset
2,059
8
2,067
Closing reinsurance contract liability
(70)
(24)
(94)
Net closing balance
1,989
(16)
1,973
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190
22. Insurance Contracts and Related Reinsurance continued
(d) Movements analysis – reinsurance contracts continued
(i) Reinsurance contracts analysis of remaining coverage continued
Within the table above, the value of the fixed legs of longevity swaps are presented as Reinsurance expenses and Premiums
paid, and the value of the floated legs of longevity swaps are presented as Claims recovered and Claims received.
Premiums paid mainly represented new longevity swap premiums of £1,174m (2024: £1,013m in relation to DB partner
(funded re) and £963m in relation to longevity swap premiums).
(ii) Reinsurance contracts analysed by measurement component
Estimate of Risk
present value adjustment for
of future cash non-financial
flows risk CSM Total
Year ended 31 December 2025
Note
£m £m £m £m
Opening reinsurance contract asset
1,802
128
137
2,067
Opening reinsurance contract liability
(964)
604
266
(94)
Net opening balance
838
732
403
1,973
Changes in the statement of comprehensive income
Changes that relate to current service
CSM recognised for service received
3(c)
(23)
(23)
Change in risk adjustment for non-financial risk for risk expired
3(c)
(6)
(6)
Experience adjustments
3(c)
(4)
(4)
Changes that relate to future service
Contracts initially recognised in the year
(123)
147
(24)
Change in estimates that adjust the CSM
76
78
(154)
Net expenses from reinsurance contracts
3(c)
(51)
219
(201)
(33)
Net finance income from reinsurance contracts
4(c)
101
(46)
10
65
Total change in the statement of comprehensive income
50
173
(191)
32
Cash flows
Premiums paid
1,174
1,174
Claims received
(1,249)
(1,249)
Total cash flows
(75)
(75)
Closing reinsurance contract asset
1,757
136
162
2,055
Closing reinsurance contract liability
(944)
769
50
(125)
Net closing balance
813
905
212
1,930
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
191
Estimate of Risk
present value adjustment for
of future cash non-financial
flows risk CSM Total
Year ended 31 December 2024
Note
£m £m £m £m
Opening reinsurance contract asset
937
106
100
1,143
Opening reinsurance contract liability
(1,001)
486
390
(125)
Net opening balance
(64)
592
490
1,018
Changes in the statement of comprehensive income
Changes that relate to current service
CSM recognised for service received
3(c)
(23)
(23)
Change in risk adjustment for non-financial risk for risk expired
3(c)
(4)
(4)
Experience adjustments
3(c)
(12)
(12)
Changes that relate to future service
Contracts initially recognised in the year
(208)
232
(24)
Change in estimates that adjust the CSM
(2)
72
(70)
Net expenses from reinsurance contracts
3(c)
(222)
300
(117)
(39)
Net finance expenses from reinsurance contracts
4(c)
78
(160)
30
(52)
Total change in the statement of comprehensive income
(144)
140
(87)
(91)
Cash flows
Premiums paid
1,976
1,976
Claims received
(930)
(930)
Total cash flows
1,046
1,046
Closing reinsurance contract asset
1,802
128
137
2,067
Closing reinsurance contract liability
(964)
604
266
(94)
Net closing balance
838
732
403
1,973
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192
22. Insurance Contracts and Related Reinsurance Continued
(d) Movements analysis – reinsurance contracts continued
(iii) Disclosure of movement in CSM by IFRS 17 Transitional approach
Below is the CSM movement split by Fair Value Approach (“FVA”) on transition to IFRS 17 and other contracts.
Year ended 31 December 2025
Year ended 31 December 2024
Contracts Other Contracts Other
under FVA contracts Total CSM under FVA contracts Total CSM
£m £m £m £m £m £m
Opening reinsurance contract asset
86
51
137
68
32
100
Opening reinsurance contract liability
181
85
266
203
187
390
Net opening balance
267
136
403
271
219
490
Changes in the statement of comprehensive
income
Changes that relate to current service
CSM recognised for service received
(20)
(3)
(23)
(18)
(5)
(23)
Changes that relate to future service
Contracts initially recognised in the period
(24)
(24)
(24)
(24)
Change in estimates that adjust the CSM
(41)
(113)
(154)
(3)
(67)
(70)
Net expenses from reinsurance contracts
(61)
(140)
(201)
(21)
(96)
(117)
Net finance income from reinsurance contracts
7
3
10
17
13
30
Total change in the statement of comprehensive
income
(54)
(137)
(191)
(4)
(83)
(87)
Closing reinsurance contract asset
122
40
162
86
51
137
Closing reinsurance contract liability
91
(41)
50
181
85
266
Net closing balance
213
(1)
212
267
136
403
The value of contracts initially recognised in the year are explained in note 22(e).
The change in estimates that adjust the CSM recognised in the estimate of present value of future cash flows and risk
adjustment in 2025 of £76m (2024: £(2)m) and £78m (2024: £72m) respectively represent the reinsurers’ share of the
equivalent gross changes of £83m (2024: £72m) and £23m (2024: £20m) respectively explained in note 22(c)(ii).
(e) New insurance contracts issued and reinsurance contracts held
The tables below present the CSM at point of inception of new contracts sold in the year together with CSM for the related
reinsurance:
Year ended Year ended
31 December 31 December
Note 2025 £m 2024 £m
Insurance contracts issued
Insurance acquisition cash flows
3(b)
(179)
(215)
Estimate of present value of future cash outflows
(3,760)
(5,466)
Estimate of present value of future cash inflows
4,341
6,409
Estimates of net present value of cash flows
402
728
Risk adjustment
(169)
(290)
Contractual service margin
233
438
The amount recognised in the CSM represents the value of new business acquired in the period valued based on point of sale
economic and non-economic assumptions. The estimate of present value of future cash outflows of £3,760m (2024: £5,466m)
represents the present value of claims and maintenance expenses quantified at the discount rates applicable at date of
inception of contracts. The expense loading is determined based on incremental marginal costs including overheads that are
attributable to the new contracts signed in the current period and does not include costs which have been previously allocated
to existing contracts in prior years.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
193
Year ended 31 December 2025
Year ended 31 December 2024
Originated Originated Originated Originated
With a with a With a With a
positive negative positive negative
CSM CSM Total CSM CSM Total
£m £m £m £m £m £m
Reinsurance contracts ceded
Estimate of present value of future cash outflows
(85)
(38)
(123)
(55)
(153)
(208)
Risk adjustment
114
33
147
104
128
232
Contractual service margin
29
(5)
24
49
(25)
24
(f) Contractual service margin run-off
The following represents the current view of the run-off of the CSM after allowing for accretion.
Insurance
contract Net
liability reinsurance Net
31 December 2025 £m £m £m
Within 1 year
91
(14)
77
1–2 years
98
(14)
84
2–3 years
101
(14)
87
3–4 years
101
(13)
88
4–5 years
103
(13)
90
5–10 years
503
(60)
443
10–20 years
834
(76)
758
20–30 years
553
(18)
535
Over 30 years
394
10
404
Total
2,778
(212)
2,566
Insurance
contract Net
liability reinsurance Net
31 December 2024 £m £m £m
Within 1 year
86
(15)
71
1–2 years
89
(15)
74
2–3 years
93
(15)
78
3–4 years
98
(15)
83
4–5 years
97
(15)
82
5–10 years
482
(78)
404
10–20 years
825
(137)
688
20–30 years
556
(79)
477
Over 30 years
405
(34)
371
Total
2,731
(403)
2,328
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
194
22. Insurance Contracts and Related Reinsurance continued
(g) Estimated timing of net cash outflows from insurance contract liabilities
The following table shows the insurance contract balances analysed by duration. The total balances are split by duration of
payments in proportion to the policy cash flows estimated to arise during the year, measured as the expected undiscounted
net cash flows.
Insurance Reinsurance Reinsurance
contract contract contract
liability assets liabilities Net
31 December 2025 £m £m £m £m
Less than 1 year
2,296
(136)
30
2,190
1–2 years
2,282
(139)
31
2,174
2–3 years
2,275
(141)
31
2,165
3–4 years
2,266
(143)
32
2,155
4–5 years
2,258
(145)
32
2,145
5–10 years
10,980
(728)
144
10,396
10–20 years
18,960
(1,316)
161
17, 805
20–30 years
12,699
(911)
(125)
11,663
Over 30 years
9,997
(685)
(1,022)
8,290
Total value (undiscounted)
64,013
(4,344)
(686)
58,983
Carrying value (discounted)
28,686
(1,884)
160
26,962
Insurance Reinsurance Reinsurance
contract contract contract
liability assets liabilities Net
31 December 2024 £m £m £m £m
Less than 1 year
2,051
(133)
29
1,947
1–2 years
2,044
(135)
31
1,940
2–3 years
2,037
(138)
33
1,932
3–4 years
2,027
(140)
34
1,921
4–5 years
2,016
(142)
36
1,910
5–10 years
9,790
(724)
190
9,256
10–20 years
16,900
(1,368)
324
15,856
20–30 years
11,272
(1,000)
(40)
10,232
Over 30 years
8,456
(755)
(537)
7,164
Total value (undiscounted)
56,593
(4,535)
100
52,158
Carrying value (discounted)
25,166
(1,922)
337
23,581
The tables above present the timing and amount of expected future cash flows excluding both current insurance related
accruals and prepayments, and the CSM release as presented in note 22(f). Contractual amounts payable on demand include
amounts that DB scheme members may transfer out in the deferred phase prior to retirement of £5,551m as at 31 December 2025
(31 December 2024: £4,335m).
Notes to the Consolidated Financial Statements continued
Financial Statements
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195
(h) Sensitivity analysis
The estimated impact on fulfilment cash flows (“FCF”), contractual service margin (“CSM”) and profit or loss (“P&L”) for the
year in relation to insurance contracts and related reinsurance from reasonably possible changes in key assumptions relating
to financial assets and to liabilities has been estimated. The sensitivities capture the liability impacts arising from the impact
on the yields of the assets backing liabilities in each sensitivity. The impact of changes in the value of assets and liabilities has
been shown separately to aid the comparison with the change in value of assets for the relevant sensitivities in note 16.
The sensitivity factors are applied via financial models either from a suitable recent reporting period or as at the valuation date
where appropriate to do so. The impact of these sensitivities on IFRS net equity is the impact on profit before tax as set out in
the table below less tax at the current tax rate.
Sensitivity factor
1,2,3
Description of sensitivity factor applied
Interest rate and investment return
The impact of a change in the market interest rates by +/- 1% (e.g. if a current interest rate is 5%, the
impact of an immediate change to 4% and 6% respectively). The test consistently allows for similar
changes to both assets and liabilities
Expenses
The impact of an increase in maintenance expenses by 10%
Base mortality rates
The impact of a decrease in base table mortality rates by 5% applied to both Retirement Income
liabilities and LTMs
4
Mortality improvement rates
The impact of a level increase in mortality improvement rates of 10% for both Retirement Income
liabilities and LTMs
1
. This sensitivity applies a multiplicative adjustment to the improvement rates
Immediate property price fall
The impact of an immediate decrease in the value of properties on LTMs
4
by 10%
Future residential property price
The impact of a reduction in future residential property price growth on LTMs
4
by 0.5%
growth
Future residential property price
The impact of an increase in future residential property price volatility on LTMs
4
by 1%
volatility
Voluntary redemptions
The impact of an increase in voluntary redemption rates on LTMs
4
by 10%
Credit defaults
The impact of an increase in the credit default assumption of 10bps
1 The analysis has been prepared for a change in each variable with other assumptions remaining constant. In reality, such an occurrence is unlikely, due to
correlation between the assumptions and other factors.
2 It should also be noted that these sensitivities are non-linear, and larger or smaller impacts cannot necessarily be interpolated or extrapolated from these
results. The extent of non-linearity grows as the severity of any sensitivity is increased. For example, in the specific scenario of property price falls, the impact
on IFRS profit before tax from a 5% fall in property prices would be slightly less than half of that disclosed in the table above. Furthermore, in the specific
scenario of a mortality reduction, a smaller fall in fulfilment cash flows than disclosed in the table above or a similar increase in mortality may be expected to
result in broadly linear impacts. However, it becomes less appropriate to extrapolate the expected impact for more severe scenarios.
3 The sensitivity factors take into consideration that assets and liabilities are actively managed and may vary at the time that any actual market movement occurs.
The sensitivities above cover the changes on all assets and liabilities from the given stress. Parameters that have had limited sensitivity both historically and
currently are not included, such as inflation for which the risk is substantially hedged.
4 Including the impact from NNEG hedges.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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22. Insurance Contracts and Related Reinsurance continued
Impact of sensitivities
Insurance Reinsurance Net insurance
contract contracts (net) contract Valuation of Net impact on
liabilities held liabilities assets profit before
Liability Asset Liability Asset tax
decrease/ increase/ decrease/ increase/ Profit increase/
(increase) (decrease) (increase) (decrease)
(decrease)
2
31 December 2025 £m £m £m £m £m
Interest rate and investments + 1%
FCF
2,538
(205)
2,333
CSM
P&L
2,538
(205)
2,333
(2,315)
18
Interest rate and investments -1%
FCF
(3,032)
255
(2,777)
CSM
P&L
(3,032)
255
(2,777)
2,761
(16)
Maintenance expenses +10%
FCF
(43)
(43)
CSM
43
43
P&L
(6)
(6)
Decrease in base mortality by 5%
FCF
(387)
262
(125)
CSM
571
(433)
138
P&L
184
(171)
13
(30)
(17)
Mortality improvements rates +10%
FCF
(173)
116
(57)
CSM
271
(235)
36
P&L
98
(119)
(21)
(2)
(23)
Immediate fall of 10% in residential property prices
3
FCF
(35)
3
(32)
CSM
P&L
(35)
3
(32)
(137)
(169)
Future residential property price growth reduces
FCF
(43)
4
(39)
by 0.5%
CSM
P&L
(43)
4
(39)
(58)
(97)
Future residential property price volatility increase
FCF
(20)
2
(18)
by 1%
CSM
P&L
(20)
2
(18)
(32)
(50)
Voluntary redemptions increase by 10%
FCF
(21)
2
(19)
CSM
P&L
(21)
2
(19)
28
9
Credit default allowance – increase by 10bps
1
FCF
(264)
22
(242)
CSM
P&L
(264)
22
(242)
(242)
1. Over that included in the discount rate section in note 22(b).
2. Sensitivities can result in an opposite impact on Profit/(loss) before and after allowance for the CSM due to the impact of the use of locked-in rates for the CSM.
3. Property sensitivity reflects the impact of basis updates.
Notes to the Consolidated Financial Statements continued
Financial Statements
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Insurance Reinsurance Net insurance
contract contracts (net) contract Valuation of Net impact on
liabilities held liabilities assets profit before
Liability Asset Liability Asset tax
decrease/ increase/ decrease/ increase/ Profit increase/
(increase) (decrease) (increase) (decrease)
(decrease)
2
31 December 2024 £m £m £m £m £m
Interest rate and investments + 1%
FCF
2,193
(181)
2,012
CSM
P&L
2,193
(181)
2,012
(1,993)
19
Interest rate and investments -1%
FCF
(2,617)
226
(2,391)
CSM
P&L
(2,617)
226
(2,391)
2,367
(24)
Maintenance expenses +10%
FCF
(41)
2
(39)
CSM
41
41
P&L
2
2
(5)
(3)
Decrease in base mortality by 5%
FCF
(361)
236
(125)
CSM
554
(409)
145
P&L
193
(173)
20
(23)
(3)
Mortality improvements rates +10%
FCF
(165)
109
(56)
CSM
274
(231)
43
P&L
109
(122)
(13)
(3)
(16)
Immediate fall of 10% in residential property prices
FCF
(53)
6
(47)
CSM
P&L
(53)
6
(47)
(75)
(122)
Future residential property price growth reduces
FCF
(40)
4
(36)
by 0.5%
CSM
P&L
(40)
4
(36)
(40)
(76)
Future residential property price volatility increase
FCF
(20)
3
(17)
by 1%
CSM
P&L
(20)
3
(17)
(27)
(44)
Voluntary redemptions increase by 10%
FCF
(22)
3
(19)
CSM
P&L
(22)
3
(19)
27
8
Credit default allowance – increase by 10bps
1
FCF
(239)
21
(218)
CSM
P&L
(239)
21
(218)
(218)
1 Over that included in the discount rate section in note 22(b).
2 Sensitivities can result in an opposite impact on Profit/(loss) before and after allowance for the CSM due to the impact of the use of locked-in rates for the CSM .
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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23. Investment Contract Liabilities
Year ended Year ended
31 December 31 December
2025 2024
£m £m
At 1 January
42
35
Deposits received from policyholders
7
13
Payments made to policyholders
(5)
(8)
Change in contract liabilities recognised in profit or loss
5
2
Exchange difference
1
At 31 December
50
42
The majority of investment contract liabilities are linked endowment contracts and term-certain GIfL contracts for the
at-retirement market in South Africa.
24. Loans and Borrowings
Carrying value
Fair value
31 December 31 December 31 December 31 December
2025 2024 2025 2024
£m £m £m £m
£250m 9.0% 10-year subordinated debt 2026 (Tier 2) issued by Just Group plc
(£150m principal outstanding)
152
152
158
163
£125m 8.125% 10-year subordinated debt 2029 (Tier 2) issued by Just Group plc
126
125
138
136
£400m 6.875% 10.5 year subordinated debt 2035 non-callable for first 10.0-years
1
(Sustainability Tier 2) issued by Just Group plc
404
405
421
407
£230m 3.5% 7-year subordinated debt 2025 (Tier 3) issued by Just Group plc
2
157
156
Total
682
839
717
862
1 The £400m 6.875% bond is callable after 30 September 2034. The maturity analysis in note 27(d) assumes it is called at the first possible date.
2 At 31 December 2024 £155m principal was outstanding, this was repaid on maturity in February 2025.
The Group does not expect there to be any breaches to report in the attestations to be made to lenders in March 2026 and
there are no indications that the Group may have difficulties complying with the covenants over the forthcoming 12 months.
The Group has an undrawn revolving credit facility of £400m for general corporate and working capital purposes. Interest is
payable on any drawn amounts at a rate of SONIA plus a margin of between 0.81% and 1.94% per annum depending on the
Group’s ratio of net debt to net assets and the outcomes of certain sustainability performance targets. The Group has a £250m
committed repurchase agreement facility for general corporate and working capital purposes. Interest is payable on any drawn
amounts at a rate of SONIA plus a margin of 0.3% per annum.
The borrowing facility is subject to financial covenants that are measured biannually as at the end of June and December,
being the ratio of consolidated net debt to the sum of net assets and consolidated net debt not being greater than 45%. The
ratio on 31 December 2025 was 27% (31 December 2024: 19%).
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
199
Movements in borrowings during the year were as follows:
Year ended Year ended
31 December 31 December
2025 2024
£m £m
At 1 January
839
686
Coupon payments
(55)
(46)
Proceeds on issuance of Just Group plc Tier 2 subordinated debt
400
Issue costs
(2)
Repayment of Just Group plc Tier 3 (2024: Tier 2)
subordinated debt
1
(155)
(256)
Financing cash flows
(210)
96
Interest charged at the effective interest rate
52
50
Tender premium on redemption of Tier 2 subordinated debt
1
6
Amortisation of issue costs
1
1
Amounts reported in the statement of comprehensive income
53
57
At 31 December
682
839
1 The repayment of the Tier 3 debt in 2025 was at maturity. In 2024, 7.0% 10.5-year Tier 2 subordinated debt included £6m tender premium on redemption of the
Tier 2 subordinated debt was repaid.
25. Payables and Other Financial Liabilities
31 December 31 December
2025 2024
£m £m
Derivative financial liabilities
3,063
3,015
Repurchase obligation
3,672
3,878
Obligations for repayment of cash collateral received
568
662
Outstanding investment purchases
307
Other payables
33
20
Lease liability
8
7
Total
7,344
7,889
Derivative financial liabilities are classified as mandatorily FVTPL and are analysed in note 26 below.
As described in note 15, a number of repurchase agreements have been entered into whereby a fixed amount is repayable at a
certain date. Repurchase agreements entered into associated with the amortised cost gilt portfolio are measured at amortised
cost in the financial statements. The fair value of these agreements is £3,675m (2024: £3,878m).
Obligations to repay cash collateral received is measured at amortised cost and there is no material difference between the fair
value and amortised cost.
As at 31 December 2025, collateral has been pledged in respect of repurchase agreements and derivatives. Collateral pledged
of £5,069m (2024: £5,416m) includes £3,624m of the amortised cost gilt portfolio (2024: £3,604m), £799m of corporate
bonds (2024: £1,004m) and £646m deposits (2024: £808m), which continue to be recognised in financial investments in the
Statement of financial position as significant risks and rewards of ownership are retained.
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26. Derivative Financial Instruments
Derivative financial instruments are used to manage exposure to interest rates, counterparty credit risk, inflation and foreign
exchange risk.
31 December 2025
31 December 2024
Asset fair Liability fair Notional Asset fair Liability fair Notional
value value amount value value amount
Derivatives £m £m £m £m £m £m
Foreign currency swaps
875
958
29,971
475
1,070
22,631
Interest rate swaps
1,791
1,861
58,678
1,762
1,811
46,157
Inflation swaps
300
226
10,137
382
106
8,527
Forward swaps
7
4
613
8
10
692
Total return swaps
25
2
2,613
123
1,393
Put options on property index (NNEG hedges)
10
380
14
380
Interest rate options
68
115
Investment asset derivatives
1
2
182
6
4
401
Total
2,999
3,063
102,642
2,756
3,015
80,296
Derivative financial instruments are not designated as hedging instruments and changes in their fair value are included in profit
or loss. All over-the-counter derivative transactions are conducted under standardised International Swaps and Derivatives
Association Inc. master agreements, and collateral agreements exist with relevant counterparties in place under each of these
market master agreements.
27. Financial and Insurance Risk Management
This note presents information about financial and insurance risks including risk management objectives, policies and processes
for measurement and management of risk exposures. Financial risk comprises exposure to market, credit and liquidity risk.
(a) Insurance risk
Insurance risks include exposure to longevity, mortality, morbidity and expenses. The writing of long-term insurance contracts
requires a range of assumptions to be made. The main insurance risk arises from adverse experience compared with the
assumptions used in pricing products and valuing insurance liabilities. In the event of an increase in longevity, the actuarial
reserve required to make future payments to customers may increase.
Individually underwritten GIfL policies are priced using assumptions about future longevity that are based on historic
experience information, lifestyle and medical factors relevant to individual customers, and judgements about the future
development of longevity improvements. Our DB business uses our DB pricing platform and we perform regular insurer price
monitoring utilising our bulk quotation service.
LTMs are used as part of the portfolio to match the liabilities arising from writing long-term insurance policies. Early
repayments result in a lower amount repayable than assumed at the time of sale. Increases in longevity delay the timing of
receipt of cashflows, and the interest accrued will reflect the period the policy is in force. Changes in the amounts repayable
affect the LTV ratio and could increase the risk of failing to be repaid in full as a consequence of the NNEG. There is also
exposure to morbidity risk as the LTMs are repayable when the customer moves into long- term care.
(i) Management of insurance risk
Underpinning the management of insurance risk are:
the use of controls around the development of suitable products and their pricing;
adherence to approved underwriting requirements;
the development and use of medical information including PrognoSys™ for both pricing and reserving to assess longevity risk;
the use of reinsurance to transfer longevity risk. A range of reinsurers are used and exposures are monitored against the
risk appetite for counterparty risk;
review and approval of insurance assumptions used by the Board; and
regular monitoring and analysis of actual experience and expense levels.
The insurance risk exposures to climate change are highly uncertain and have not yet been quantified in the risk scenarios,
therefore no explicit allowance is made.
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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(ii) Concentrations of insurance risk
Improved longevity arises from enhanced medical treatment and improved life circumstances. Concentration risk to groups
whose longevity may improve faster than the population is managed by writing business across a wide range of different
medical and lifestyle conditions to avoid excessive exposure. Reinsurance is also an important mitigant to concentrations of
insurance risk.
(b) Market risk
Market risk is the risk of loss or of adverse impacts from fluctuations in the value of and / or volatility of market prices which impact
the measurement of financial investments and other assets, liabilities, including the impact of changes in interest rates. Market risk
is implicit in the insurance business model and arises from exposure to interest rates, residential property markets, credit spreads,
inflation and exchange rates. There is not a material exposure to equity risk. Some very limited equity risk exposure arises from
investment into credit funds which have a mandate that allows preferred equity to be held. In addition to impacts on the value of
assets and liabilities, falls in the financial markets can reduce the value of pension funds available to purchase retirement income
products and changes in interest rates can affect the relative attractiveness of retirement income products.
The exposure to market risk is mitigated by investing premiums to match the asset and liability cash flows as closely as
practicable. In practice, it is not possible to eliminate market risk fully due to reasons set out in note 4.
For each of the material components of market risk, described in more detail below, the Group’s Market Risk Policy sets out the
Group’s risk appetite and management processes governing how each risk should be measured, managed, monitored and reported.
(i) Interest rate risk
Interest rate risk exposure arises from the changes in the values of assets or liabilities as a result of changes in risk-free
interest rates. This exposure is limited through appropriate asset and liability matching and hedging strategies. Hedging
strategies are executed to actively hedge the interest rate exposure to protect balance sheet positions on both Solvency II and
IFRS bases in accordance with the risk appetite framework and principles.
The portfolio of amortised cost gilts is used as part of managing the Solvency II balance sheet exposure to interest rate
movements, whilst limiting the interest rate risk exposure on the IFRS balance sheet.
The main exposure to changes in interest rates is concentrated in the investment portfolio and insurance contracts. Changes
in investment values attributable to interest rates are mitigated by corresponding and partially offsetting changes in the value
of insurance liabilities. This exposure is monitored through regular reviews of the asset and liability position, capital modelling,
sensitivity testing and scenario analyses. Interest rate risk is also managed using derivative instruments e.g. swaps.
The following table indicates the earlier of contractual repricing or maturity dates for significant financial assets.
Less than One to five Five to ten Over ten
one year years years years No fixed term Total
31 December 2025 £m £m £m £m £m £m
Debt securities and other fixed income securities
413
1,786
3,310
13,504
-
19,013
Units in liquidity funds
1,234
-
-
-
-
1,234
Investment funds
137
247
-
-
2
386
Deposits with credit institutions
646
-
-
-
-
646
Loans secured by commercial mortgages
78
705
181
97
-
1,061
Long income real estate
1
-
-
-
846
-
846
Infrastructure loans
-
114
265
478
-
857
Other loans
4
127
55
33
1
220
Total investments measured at FVTPL – classified
2,512
2,979
3,811
14,958
3
24,263
LTMs
-
-
-
-
6,015
6,015
Derivative financial assets
56
268
502
2,173
-
2,999
Total investments measured at FVTPL – mandatory
56
268
502
2,173
6,015
9,014
Gilts – subject to repurchase agreements
-
-
-
3,996
-
3,996
Total investments measured at amortised cost
-
-
-
3,996
-
3,996
Total financial investments
2,568
3,247
4,313
21,127
6,018
37,273
1 Includes residential ground rents of £154m.
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27. Financial and Insurance Risk Management continued
(b) Market risk continued
(i) Interest rate risk continued
Less than One to five Five to ten Over ten
one year years years years No fixed term Total
31 December 2024 £m £m £m £m £m £m
Debt securities and other fixed income securities
499
1,675
2,708
11,128
16,010
Units in liquidity funds
1,792
1,792
Investment funds
108
289
2
399
Deposits with credit institutions
808
808
Loans secured by commercial mortgages
8
475
165
161
809
Long income real estate
1
21
766
787
Infrastructure loans
132
260
854
1,246
Other loans
1
168
4
22
195
Total investments measured at FVTPL – classified
3,237
2,739
3,137
12,931
2
22,046
LTMs
5,637
5,637
Derivative financial assets
52
351
526
1,827
2,756
Total investments measured at FVTPL – mandatory
52
351
526
1,827
5,637
8,393
Gilts – subject to repurchase agreements
3,951
3,951
Total investments measured at amortised cost
3,951
3,951
Total financial investments
3,289
3,090
3,663
18,709
5,639
34,390
1 Includes residential ground rents of £157m.
A sensitivity analysis of the impact of interest rate movements on profit before tax is included in note 22(h).
(ii) Property risk
The exposure to property risk arises from LTMs which creates an exposure to the UK residential property market. A substantial
decline or sustained underperformance in UK residential property prices, against which the portfolios of LTMs are secured,
could result in the mortgage debt at the date of redemption exceeding the proceeds from the sale of the property.
Demand for LTMs may also be impacted by a fall in property prices as it may diminish consumers’ propensity to borrow and
reduce the amount they are able to borrow due to reductions in property values.
The risk is managed by limits regarding the loan value as a proportion of the propertys value at outset (loan-to-value) and
obtaining independent third party valuations on each property before initial mortgages are advanced. LTM contracts are also
monitored through dilapidation reviews. House prices are monitored and the impact of exposure to adverse house prices (both
regionally and nationally) is regularly reviewed. Further mitigation is through management of the volume of LTMs, including
disposals, in the portfolio in line with the LTMs backing ratio limit, and the establishment of the NNEG hedges.
There is also exposure to commercial property risk indirectly through the investment in loans secured by commercial
mortgages. A sensitivity analysis of the impact of residential and commercial property price movements is included in note
16(d)(vi) and note 22(h).
(iii) Inflation risk
Exposure to long-term inflation occurs in relation to management expenses and index-linked retirement income contracts.
Inflation risk is managed through the application of disciplined cost control over management expenses and matching inflation-
linked assets including inflation swaps with inflation-linked liabilities.
(iv) Currency risk
Currency risk arises from changes in foreign exchange rates which affect the value of investment assets denominated in
foreign currencies. Certain investments have coupons linked to rates which are hedged into fixed GBP coupons.
All material liabilities are in sterling. As there is no appetite for foreign exchange risk in the investment portfolio, derivative or
quasi-derivative contracts are entered into to mitigate the foreign exchange exposure as far as possible.
Notes to the Consolidated Financial Statements continued
Financial Statements
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203
(c) Credit risk
Credit risk arises if another party fails to perform its financial obligations, including failure to perform them in a timely manner,
and is managed through credit concentration limits and collateral arrangements. Climate-related matters may affect the ability of
counterparties to meet their obligations in the future, see further information in the Strategic report Sustainability: TCFD report.
Credit risk exposures arise from:
Holding fixed income investments: The risk of default on principal or interest payments is mitigated by primarily investing
in investment grade assets (rating of BBB or above). Concentration of credit risk exposures is managed by placing limits
on exposures to individual counterparties, sectors and geographic areas. A portion of fixed income investments are held
as loans secured against a variety of types of collateral including but not limited to commercial real estate and commercial
and residential ground rents.
Counterparties in derivative contracts: Derivative instruments are used to mitigate interest rate, inflation and currency risk
exposures. This creates a credit exposure to various counterparties through which it transacts these instruments, although
this is usually mitigated by collateral arrangements (see note 25).
Reinsurance treaties: Reinsurance is used to manage longevity risk and to fund new business but, as a consequence,
credit risk exposure arises should a reinsurer fail to meet its claim repayment obligations. Credit risk on reinsurance
balances is mitigated by robust collateral arrangements as described in section (iii) below. Reinsurance concentration risk
is mitigated by transacting with a wide range of reinsurer counterparties in order to diversify exposures.
Cash balances: Credit risk on cash balances is managed by having restrictions over the credit ratings of third parties with
whom cash is deposited, as well as the balances permitted.
Credit risk for LTMs are considered within “property risk” above.
(i) Credit ratings of financial assets
The following table provides information regarding the credit risk exposure for financial assets, which are neither past due nor
impaired as they relate to assets that are carried at amortised cost at 31 December:
AAA AA A BBB BB or below Unrated Total
31 December 2025 £m £m £m £m £m £m £m
Debt securities and other fixed income
securities
1,118
5,864
5,430
6,464
137
19,013
Units in liquidity funds
1,225
9
1,234
Investment funds
386
386
Deposits with credit institutions
4
380
262
646
Loans secured by commercial mortgages
1,061
1,061
Long income real estate
1
154
28
328
335
1
846
Infrastructure loans
53
94
190
493
27
857
Other loans
46
84
90
220
LTMs
6,015
6,015
Derivative financial assets
22
2,215
762
2,999
Gilts – subject to repurchase agreements
3,996
3,996
Reinsurance
2
271
1,008
596
18
1,893
Other receivables
35
35
Total
2,596
10,279
9,551
8,912
248
7,615
39,201
1. Includes residential ground rents of £154m rated AAA.
2. This is the reinsurance asset position excluding CSM.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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27. Financial and Insurance Risk Management continued
(c) Credit risk continued
(i) Credit ratings of financial assets continued
AAA AA A BBB BB or below Unrated Total
31 December 2024 £m £m £m £m £m £m £m
Debt securities and other fixed income
securities
986
3,960
5,452
5,490
122
16,010
Units in liquidity funds
1,792
1,792
Investment funds
399
399
Deposits with credit institutions
11
588
209
808
Loans secured by commercial mortgages
809
809
Long income real estate
1
157
241
389
787
Infrastructure loans
57
135
242
799
13
1,246
Other loans
60
135
195
LTMs
5,637
5,637
Derivative financial assets
16
2,018
716
6
2,756
Gilts – subject to repurchase agreements
3,951
3,951
Reinsurance
2
416
984
350
180
1,930
Other receivables
49
49
Total
2,992
8,489
9,525
7,953
195
7,215
36,369
1 Includes residential ground rents of £157m rated AAA.
2 This is the reinsurance asset position excluding CSM.
There are no financial assets that are either past due or impaired.
Expected credit losses are recorded against financial assets held at amortised cost. The most significant categories of financial
assets held at amortised cost are the portfolio of investments in sovereign gilts and cash available on demand. Due to the
nature of the investment in sovereign gilts, which have an investment grade credit rating, management concludes that these
investments are low credit risk and there has been no significant deterioration in credit risk in the investments. Expected credit
losses are therefore considered immaterial.
The credit rating for Cash available on demand at 31 December 2025 was between a range of AA and BBB (31 December 2024:
between a range of A and BB).
The carrying amount of those assets subject to credit risk represents the maximum credit risk exposure.
(ii) Offsetting financial assets and liabilities
There are no financial assets and financial liabilities that have been offset as at 31 December 2025 (2024: none). In accordance
with IFRS 7, disclosure is included below regarding recognised financial instruments subject to enforceable master netting
arrangements irrespective of whether they are set off. In the tables below, the amounts of assets or liabilities are offset first by
financial instruments that have the right of offset under master netting arrangement or similar arrangements with any remaining
amount reduced by cash and securities collateral.
Related Securities
financial Cash collateral
As reported
instruments
1
collateral
2
pledged
2
Net amount
31 December 2025 £m £m £m £m £m
Derivative assets
2,999
(2,321)
(540)
(130)
8
Derivative liabilities
(3,063)
2,321
469
274
1
Repurchase obligation
(3,672)
3,672
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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Related Securities
financial Cash collateral
As reported
instruments
1
collateral
2
pledged
2
Net amount
31 December 2024 £m £m £m £m £m
Derivative assets
2,756
(2,317)
(421)
(18)
Derivative liabilities
(3,015)
2,317
243
455
Repurchase obligation
(3,878)
3,878
1. Related financial instruments represent outstanding amounts with the same counterparty which, under agreements such as the ISDA Master Agreement, could
be offset and settled net following certain predetermined events.
2. Cash and securities held may exceed target levels due to the complexities of operational collateral management, timing and agreements in place with individual
counterparties. This may result in over/under-collateralisation of derivative positions. In accordance with the IFRS 7 disclosure requirement, the amount of
collateral reported in the table above is restricted to the value of the associated derivatives. Securities collateral pledged against the repurchase obligation
include the portfolio of amortised cost Gilts.
(iii) Significant reinsurance collateral arrangements
The quota share reinsurance treaties have deposit back or other collateral arrangements to remove the majority of the
reinsurer credit risk, as described below. The majority of longevity swaps also have collateral arrangements.
Deposits received from reinsurers that are recognised as part of the cash flows from the reinsurance contract and are included
in the measurement of reinsurance balances within note 22. Whereas certain reinsurance arrangements give rise to deposits
from reinsurers that are not included in the Consolidated statement of financial position of the Group as described below:
The Group has agreements with reinsurers, including funded reinsurance partners, whereby financial assets arising
from the payment of reinsurance premiums, less the repayment of claims, in relation to specific treaties, are legally and
physically deposited back with the Group. Although the funds are controlled by the Group, no future benefits accrue to the
Group as any returns on the deposits are paid to reinsurers. Consequently, the deposits are not recognised as assets of
the Group and the investment income they produce does not accrue to the Group.
The Group has an agreement with one reinsurer whereby assets equal to the reinsurer’s full obligation under the treaty are
deposited into a ring-fenced collateral account. The Group has first claim over these assets should the reinsurer default,
but as the Group has no control over these funds and does not accrue any future benefit, this fund is not recognised as an
asset of the Group.
The Group has agreements with reinsurers, including funded reinsurance treaties, whereby assets equal to the reinsurers’
full obligation under the treaties are deposited into ring-fenced collateral accounts of notes/shares issued through the
dedicated Investment vehicles. The investments in these vehicles are restricted only for the purpose of these reinsurance
agreements. Consequently, the collateralised assets are not recognised as assets of the Group and the investment income
they produce does not accrue to the Group. The reinsurers also deposit cash into a bank account held legally by the Group
to fund reinsurance claims but as this cash is ring-fenced for the reinsurers purpose, it is also not recognised as an asset
by the Group.
The Group has an agreement with one funded reinsurance partner whereby assets equal to the reinsurer’s full obligation
under the treaty are either deposited into a ring-fenced collateral account of corporate bonds, or held under a funds
withheld structure of LTMs. The latter are legally and physically held by the Group. Although the funds are managed by the
Group (as the Group controls the investment of the asset), no future benefits accrue to the Group as returns on the assets
are paid to reinsurers. Consequently, the LTMs are not recognised as assets of the Group and the investment income they
produce does not accrue to the Group. The reinsurer also deposits cash into a bank account held legally by the Group to
fund future LTMs but as this cash is ring-fenced for issued LTM quotes agreed by the reinsurer, it is also not recognised
as an asset by the Group.
The amount of assets not recognised in the Consolidated statement of financial position in respect of these treaties is
as follows.
2025 2024
£m £m
Deposits held in trust
1,970
2,133
The collateral that is not recognised in the Consolidated statement of financial position does not represent a cash flow within
the IFRS 17 contract boundaries. The Group is exposed to a minimal amount of reinsurance counterparty default risk in respect
of reinsurance arrangements and calculates an allowance for counterparty default in the reinsurance future cash flows
accordingly. At 31 December 2025, this liability totalled £21m (2024: £16m).
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27. Financial and Insurance Risk Management continued
(d) Liquidity risk
Liquidity risk is the risk of loss because of a lack of sufficient suitable assets available to meet financial obligations as they fall due.
Exposure to liquidity risk arises as part of the business model and the use of derivatives to manage exposure to inflation,
interest rates and currency risks.
Exposure to liquidity risk arises from:
maintaining and servicing collateral requirements arising from the changes in market value of derivatives;
needing to realise assets to meet liabilities during stressed market conditions;
increasing cash flow volatility in the short term giving rise to mismatches between cash flows from assets and liquidity
requirement in respect of settling liabilities;
needing to support liquidity requirements for day-to-day operations;
higher than expected funding requirements on existing LTMs contracts, or lower redemptions than expected; and
ensuring financial support can be provided across the Group.
Liquidity risk is managed by holding assets of a suitable maturity, collateral eligibility and marketability to meet liabilities as
they fall due. The short-term liquidity requirements to meet annuity payments are predominantly funded by investment coupon
receipts, principal repayments and LTM redemptions. There are significant barriers for policyholders to withdraw funds that
have already been received in the form of premiums. Cash outflows associated with insurance liabilities including any pension
commencement lump sum payments can be reasonably estimated and liquidity can be arranged to meet this expected
outflow through asset-liability matching. LTMs are considered illiquid, as they are not readily saleable due to the complexity of
valuation and the lack of a market in which to trade them.
Cash flow forecasts over the short, medium and long term are regularly prepared to manage liquidity within risk appetite. Cash
flow forecasts include an assessment of the ability to withstand a range of scenarios including 1-in-200 shocks on the long-
term liquidity and the minimum cash and cash equivalent levels required to cover enhanced stresses.
The Group has a £400m undrawn Revolving Credit Facility for general corporate and working capital purposes.
The table below summarises the maturity profile of the financial liabilities, including both principal and interest payments,
based on remaining undiscounted contractual obligations:
Within one
year or payable One to five Five to ten
on demand years years Over ten years Total
31 December 2025 £m £m £m £m £m
Investment contract liabilities
4
57
61
Subordinated debt
201
265
538
1,004
Derivative financial liabilities
2,055
11,062
11,491
26,613
51,221
Repurchase obligation
3,724
3,724
Obligations for repayment of cash collateral received
568
568
Other payables
33
33
Within one
year or payable One to five Five to ten
on demand years years Over ten years Total
31 December 2024 £m £m £m £m £m
Investment contract liabilities
4
50
54
Subordinated debt
209
439
138
428
1,214
Derivative financial liabilities
3,142
9,393
7,031
19,452
39,018
Repurchase obligation
3,357
626
3,983
Obligations for repayment of cash collateral received
662
662
Other payables
327
327
Notes to the Consolidated Financial Statements continued
Financial Statements
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28. Commitments
At 31 December 2025, the Group had £182m unfunded commitments (2024: £401m) primarily related to investments and £16m
related to the fit out associated with the Group’s new office.
The Group has pledged a letter of credit in relation to its Protected Cell Company as explained in note 31.
29. Provisions, Contingent Liabilities, Guarantees and Indemnities
The Group has provisions of £30m (2024:£3m).
Provision for the liabilities arising under contracts with policyholders is based on certain assumptions at outset, which may
differ over time based upon actual experience, resulting in a variance of the provision originally made. Liabilities may also
arise in respect of claims relating to the interpretation of policyholder contracts, or circumstances in which policyholders have
entered into them. It is not possible to predict the preciseness of such liabilities as they are influenced by a number of factors,
including updated legislation, guidance and regulation of the PRA, FCA, ombudsman rulings, industry compensation schemes
and court judgments.
Relevant Group companies ensure that they make prudent provision as and when such circumstances became known
and more precise, and readjust capital and reserves to meet such reasonably foreseeable eventualities. However, it is not
always possible to predict with certainty the extent and timing of the financial impact on such liabilities arising from these
circumstances.
Group companies continue to give warranties, indemnities and guarantees as part of their normal business operations, whether
in relation to capital market transactions or otherwise.
In the current year, provisions primarily relate to legal and broker fees that are payable on completion of the potential
acquisition of the Group by BWS. The proposed acquisition was approved by the shareholders in September 2025, and
completion is subject to approval by the regulatory authorities. At 31 December 2025 the Directors consider that it is probable
that the acquisition will complete in the first half of 2026.
30. Capital
Group capital position
The Group’s estimated regulatory capital surplus position at 31 December 2025 is shown below.
Solvency II capital requirement
31 December 2025
1, 2
31 December 2024
1, 2
£m £m
Eligible own funds
2,740
3,159
Capital requirement
(1,531)
3
(1,494)
Excess own funds
1,209
3
1,665
Solvency II Capital coverage ratio³
179%
3
211%
2,3
Proforma Solvency II Capital coverage ratio³
204%
2,3
1 Solvency capital coverage ratios include a recalculation of TMTP at the respective dates. Following the implementation of the UK Reforms to Solvency II on
31 December 2024, TMTP is now recalculated quarterly using the new simplified method. Firms are no longer required to seek PRA approval for their recalculations.
2 2025 regulatory position is estimated. 2024 regulatory position is reported as included in the Group’s Solvency II and Financial Condition Report as at
31 December 2024. This excludes the impact from repayment of Tier 3 debt in February 2025, which was included in the proforma Solvency coverage ratio
reported in the Business Review of 2024.
3 The capital requirement, excess own funds and Capital coverage ratio information is unaudited.
Further information on the Group’s Solvency position, including a reconciliation from IFRS equity to Eligible own funds, an
analysis of the movement in Excess own funds in the year and also the impact of sensitivities applied to the Solvency balance
sheet are included in the Business Review.
The Group and its regulated insurance subsidiaries are required to comply with the requirements established by the Solvency
II Framework directive as adopted by the Prudential Regulation Authority (“PRA”) in the UK, and to measure and monitor its
capital resources on this basis. The overriding objective of the framework is to ensure there is sufficient capital within the
Group and its insurance companies to protect policyholders and meet their payments when due. Firms are required to maintain
eligible capital, or “Own Funds”, in excess of the value of their Solvency Capital Requirements (“SCR”). The SCR represents
the risk capital required to be set aside to absorb a 1–in–200 year stress test over the next one–year time horizon, allowing for
each risk type that the Group is exposed to. These risks are all aggregated with appropriate allowance for diversification.
The capital requirement for Just Group plc and its UK insurance subsidiaries JRL and PLACL is calculated using an approved
Internal Model.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
208
30. Capital continued
Group capital position continued
Group entities that are under supervisory regulation and are required to maintain a minimum level of regulatory capital are:
JRL and PLACL – authorised by the PRA, and regulated by the PRA and FCA.
HUB Financial Solutions Limited, Just Retirement Money Limited and Partnership Home Loans Limited – authorised and
regulated by the FCA.
In accordance with a waiver agreed with the PRA, the Group’s South Africa business is out of scope for regulatory
reporting to the PRA.
The Group and its regulated subsidiaries complied with their regulatory capital requirements throughout the year.
Capital management
The Group’s objectives when managing capital for all subsidiaries are:
to comply with the insurance capital requirements required by the regulators of the insurance markets where the Group
operates. The Group’s policy is to manage its capital in line with its risk appetite and in accordance with regulatory
expectations;
to safeguard the Group’s ability to continue as a going concern, and to continue to write new business;
to ensure that in all reasonably foreseeable circumstances, the Group is able to fulfil its commitment over the short term
and long term to pay policyholders’ benefits;
to continue to provide returns for shareholders and benefits for other stakeholders; and
to generate capital from in–force business, excluding economic variances, management actions, and dividends, that is
greater than new business strain.
The Group regularly assesses a wide range of actions to improve the capital position and resilience of the business.
In managing its capital, stress and scenario testing is undertaken to consider the capacity to respond to a series of relevant
financial, insurance, or operational shocks or changes to financial regulations should future circumstances or events differ from
current assumptions. The review also considers mitigating actions available should a severe stress scenario occur, such as
raising capital or varying the volumes of new business written.
EVT Compliance
The Effective Value Test (“EVT”) is a regulatory requirement that assesses the economic value of equity release mortgages
(LTMs). The EVT is used to ensure that LTMs do not exceed the economic value of these assets on the Solvency balance
sheet. At 31 December 2025, JRL and PLACL passed the PRA EVT with a buffer of 0.2% (2024: 1.2%) and 0.5% (2024: 1.0%)
(unaudited) respectively, over the current minimum deferment rate of 4.5% (2024: 3.5%) (allowing for volatility of 13%, in line
with the requirement for the EVT).
Regulatory developments
The key regulatory developments are included below.
Life Insurance Stress Test – The PRA conducted its second Life Insurance Stress Test (“LIST”) exercise in 2025 to assess
sector and firm resilience to severe but plausible adverse scenarios and to strengthen market understanding of risk exposures.
The impact of a severe economic stress was assessed, as prescribed by the PRA and results from this were published by the
PRA in November.
Residential ground rents – On 9 November 2023, the previous government published a consultation seeking views on
developments regarding residential ground rents as described in note 16(e). As at 31 December 2025, the current government
had yet to publish its associated draft Commonhold and Leasehold Reform Bill. As such the impact of any
reforms on the £154m (2024: £157m) portfolio of residential ground rents remained uncertain. Given this, no significant
change since year end 2024 has been made to the adjustment held against these investments on the Solvency position.
On 27 January 2026, the Government released its draft Commonhold and Leasehold Reform Bill proposing a cap on ground
rents, reducing to a peppercorn cap after 40 years. Subject to parliamentary timings, this proposal could come into force in
late 2028. The estimated impact of the Bill is a reduction in the Solvency coverage ratio of c1% (unaudited).
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
209
31. Group Entities
In accordance with the requirements of the Companies Act 2006, information regarding the Group’s related undertakings at
31 December 2025 are disclosed below. Related undertakings comprise subsidiaries, joint ventures, associates and other
significant holdings.
Percentage of nominal
share capital and voting
Principal activity
Registered office
rights held
Direct subsidiary
Just Retirement Group Holdings Limited
2
Holding company
Reigate
100%
Partnership Assurance Group Limited
2
Holding company
Reigate
100%
Indirect subsidiary
HUB Financial Solutions Limited
Distribution
Reigate
100%
Intrepid Owls Limited
Digital media
Essex
100%
Just Re 1 Limited
2
Investment activity
Reigate
100%
Just Re 2 Limited
2
Investment activity
Reigate
100%
Just Retirement (Holdings) Limited
2
Holding company
Reigate
100%
Just Retirement (South Africa) Holdings (Pty) Limited
Holding company
South Africa
100%
Just Retirement Life (South Africa) Limited
Life assurance
South Africa
100%
Just Retirement Limited
Life assurance
Reigate
100%
Just Retirement Management Services Limited
2
Management services
Reigate
100%
Just Retirement Money Limited
Provision of LTM products
Reigate
100%
Partnership Group Holdings Limited
2
Holding company
Reigate
100%
Partnership Holdings Limited
2
Holding company
Reigate
100%
Partnership Home Loans Limited
Provision of LTM products
Reigate
100%
Partnership Life Assurance Company Limited
Life assurance
Reigate
100%
Partnership Services Limited
2
Management services
Reigate
100%
Pineyard Unit Trust
Unit trust
Jersey
100%
PLACL RE 1 Limited
2
Investment activity
Reigate
100%
Spire Platform Solutions Limited
2
Software development
Reigate
100%
TOMAS Online Development Limited
2
Software development
Belfast
100%
White Rock Insurance (Gibraltar) PCC Limited
Protected cell company
Gibraltar
100%
Enhanced Retirement Limited
Dormant
Reigate
100%
HUB Acquisitions Limited
1
Dormant
Reigate
100%
HUB Digital Solutions Limited
Dormant
Reigate
100%
HUB Pension Consulting (Holdings) Limited
Dormant
Reigate
100%
HUB Pension Consulting Limited
Dormant
Reigate
100%
HUB Pension Solutions Limited
Dormant
Reigate
100%
HUB Transfer Solutions Limited
Dormant
Reigate
100%
JRP Nominees Limited
Dormant
Reigate
100%
Just Annuities Limited
Dormant
Reigate
100%
Just Direct Limited
Dormant
Reigate
100%
Just Equity Release Limited
Dormant
Reigate
100%
Just Management Services (Proprietary) Limited
Dormant
South Africa
100%
Just Protection Limited
Dormant
Reigate
100%
1 Class “A” and Class “B” ordinary shares.
2 The financial statements of these subsidiary undertakings are exempt from the requirements of the Companies Act 2006 relating to the audit of individual
financial statements by virtue of Section 479A of the Companies Act 2006.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
210
Percentage of nominal
share capital and voting
Principal activity
Registered office
rights held
Just Retirement Finance plc
Dormant
Reigate
100%
Just Retirement Nominees Limited
Dormant
Reigate
100%
Just Retirement Solutions Limited
Dormant
Reigate
100%
PAG Finance Limited
Dormant
Jersey
100%
PAG Holdings Limited
Dormant
Jersey
100%
PASPV Limited
Dormant
Reigate
100%
PayingForCare Limited
Dormant
Reigate
100%
Pension Buddy Limited
Dormant
Belfast
100%
PLACL RE 2 Limited
Dormant
Reigate
100%
Retire Different Limited (formerly JRP Group Limited)
Dormant
Reigate
100%
The Open Market Annuity Service Limited
Dormant
Belfast
100%
TOMAS Acquisitions Limited
Dormant
Reigate
100%
Associate
TP2 Unit trust
Unit trust
Guernsey
60%
Comentis Ltd
Product development
Bristol
13%
1 Class “A” and Class “B” ordinary shares.
2 The financial statements of these subsidiary undertakings are exempt from the requirements of the Companies Act 2006 relating to the audit of individual
financial statements by virtue of Section 479A of the Companies Act 2006.
Registered offices
Reigate office:
Belfast office:
South africa office:
Jersey office:
Essex office:
Enterprise House Bancroft Level 5 The Ewart Spaces Waterfront, Dock 44 Esplanade St Helier 47 Butt Road, Colchester
Road, Reigate 3 Bedford Street Road Junction Cnr Stanley Jersey JE4 9WG Essex CO3 3BZ
Surrey RH2 7RP Belfast BT2 7EP & Dock Road, Waterfront
Cape Town 8001
Consolidated structured entities
The Group holds an investment in a cell of a Protected Cell Company, White Rock Insurance (Gibraltar) PCC Limited, 913
Europort, Gibraltar, GX 11 1AA. Financial support provided by the Group is limited to amounts required to cover transactions
between the cell and the Group. Just is the cell owner of the individual protected cell and owns the single insurance share
associated with the cell. The Group has provided £10m financial support in the form of a letter of credit.
The Group holds a controlling interest in a Jersey Property Unit Trust (“JPUT”), Pineyard Unit Trust, Pineyard Trustee 1 Limited,
47 Esplanade, St Helier, Jersey JE1 0BD. The Group has determined that it controls the JPUT as a result of the Group’s ability
to remove the Trustees; other than the Group and the Trustees there are no other parties with decision making rights over
the JPUT. On acquisition, the Group took the option within IFRS 3 “Business Combinations” to apply the concentration test
to determine whether the JPUT represents a business within the scope of IFRS 3. The conclusion of the concentration test
was that the assets of the JPUT are concentrated in the single identifiable asset of the investment property, which the Trust
is not permitted to dispose except on termination, and as such the investment by the Group does not represent a business
combination. The Group has consolidated the results of the JPUT; any excess of investment purchase price over the fair
value of the assets acquired is allocated against the identifiable assets and liabilities in proportion to their relative fair values;
goodwill is not recognised.
Unconsolidated structured entities
The Group has interests in structured entities which are not consolidated as the definition of control has not been met.
Interests in unconsolidated structured entities include investment funds and liquidity funds and loans granted to special
purpose vehicles (“SPVs”) secured by assets held by the SPVs such as commercial mortgages and long income real estate.
Notes to the Consolidated Financial Statements continued
31. Group Entities continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
211
As at 31 December 2025 the Group’s interest in unconsolidated structured entities, which are classified as investments held at
fair value through profit or loss, is shown below:
31 December 2025 31 December 2024
£m £m
Loans secured by commercial mortgages
1,061
809
Long income real estate
846
787
Asset backed securities
1,272
1,078
Investment funds
386
399
Liquidity funds
1,234
1,792
Total
4,799
4,865
The Group’s exposure to financial loss from its interest in unconsolidated structured entities is limited to the amounts shown
above. The Group is not required to provide financial support to the entities, nor does it sponsor the entities, or intend to do so.
Associates
The Group holds a 60% equity stake in a Guernsey Property Unit Trust (“GPUT”) “TP2 Unit Trust, M&G (Guernsey), PO Box 156,
Dorey Court, Admiral Park, St. Peter Port, Guernsey GY1 4EU.
The GPUT is a structured entity as voting rights are not the determining factor in assessing which party controls the entity.
Although the Group has a majority equity stake, the decisions regarding the relevant activities of the GPUT are made by the
Trustee. Each investor holds veto rights, however these are not proportionate to the equity holding and as such the veto rights
do not give any investor more power than any other investor. The Group accounts for this investment as an associate using the
equity method.
All other associates are immaterial.
Summarised financial information for associates
31 December 2025 31 December 2024
Summarised balance sheet – GPUT £m £m
Assets
Financial investments
187
196
Cash and cash equivalents
3
3
Total assets
190
199
Equity
Partners capital
327
327
Retained earnings
(139)
(131)
Total equity
188
196
Other payables
2
3
Total equity and liability
190
199
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
212
31. Group Entities continued
Summarised financial information for associates continued
Year ended Year ended
31 December 2025 31 December 2024
Reconciliation to carrying amount £m £m
Net assets brought forward – GPUT
196
247
Total movement in retained earnings
(8)
(51)
Net assets at 31 December – GPUT
188
196
Group’s share – GPUT
113
118
Group’s share – Other associates
1
1
Carrying amount of associates
114
119
Year ended Year ended
31 December 2025 31 December 2024
Summarised statement of comprehensive income – GPUT £m £m
Fair value loss on financial investments
(43)
Distributions to unitholders
(8)
(8)
Total movement in retained earnings
(8)
(51)
32. Related Parties
The Group has related party relationships with its key management personnel and subsidiary undertakings detailed in note 31.
Key management personnel comprise the Directors of the Company. There were no material transactions between the Group
and its key management personnel other than those disclosed below. Key management compensation is as follows:
Year ended Year ended
31 December 2025 31 December 2024
£m £m
Short–term employee benefits
3
3
Share–based payments
3
2
Total
6
5
In addition there are loans owed by Directors of £0.5m (2024: £0.4m) which accrue interest fixed at 4% per annum and are
repayable in whole or in part at any time.
33. Ultimate Parent Company and Ultimate Controlling Party
The Company is the ultimate parent and controlling party of the Group.
34. Post Balance Sheet Events
On 27 January 2026, the Government announced proposed reforms to existing residential ground rents. This proposal included
a fixed annual cap of £250 on existing residential ground rents which will transition to a peppercorn amount after a period
of 40 years. As the announcement is post–year end, the new condition was created after the reporting date and is therefore
considered a non–adjusting post balance sheet event. Should the proposed changes take effect, likely in 2028, it will result in
an estimated decrease in the net assets of £0.1bn (pre-tax) and a reduction in the Solvency ratio of 1% (unaudited).
Notes to the Consolidated Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
213
Statement of Changes In Equity of the Company
for the year ended 31 December 2025
Year ended 31 December 2025
Share
capital
£m
Share
premium
£m
Other
reserves
£m
Retained
earnings
£m
Tier 1 notes
£m
Total
£m
At 1 January 2025 104 93 297 445 322 1,261
Loss for the year (30) (30)
Total comprehensive loss for the year (30) (30)
Contributions and distributions
Dividends (28) (28)
Interest paid on Tier 1 notes (net of tax) (12) (12)
Share-based payments reserve credit 12 12
Transactions in shares held by trusts (14) (14)
Total contributions and distributions (42) (42)
At 31 December 2025 104 93 297 373 322 1,189
Year ended 31 December 2024
Share
capital
£m
Share
premium
£m
Other
reserves
£m
Retained
earnings
£m
Tier 1 notes
£m
Total
£m
At 1 January 2024 104 93 295 462 322 1,276
Profit for the year 17 17
Total comprehensive income for the year 17 17
Contributions and distributions
Dividends (23) (23)
Interest paid on Tier 1 notes (net of tax) (12) (12)
Share-based payments reserve credit 6 6
Transactions in shares held by trusts 2 (5) (3)
Total contributions and distributions 2 (34) (32)
At 31 December 2024 104 93 297 445 322 1,261
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
214
Statement of Financial Position of the Company
as at 31 December 2025
Note
31 December
2025
£m
31 December
2024
£m
Assets
Investments in group undertakings 2 923 861
Loans to group undertakings 3 614 910
Property and equipment 4 20 5
Deferred tax assets 1
Total non-current assets 1,558 1,776
Financial investments 5 82 264
Loans to group undertakings 3 254 51
Cash available on demand 15 15
Total current assets 351 330
Total assets 1,909 2,106
Equity
Share capital 6 104 104
Share premium 6 93 93
Other reserves 7 297 297
Retained earnings 373 445
Total equity attributable to shareholders of Just Group plc 867 939
Tier 1 notes 322 322
Total equity 1,189 1,261
Liabilities
Loans and borrowings 8 684 684
Lease liability 4 2
Total non-current liabilities 688 686
Loans and borrowings 157
Provisions 9 27
Other payables 5 2
Total current liabilities 32 159
Total liabilities 720 845
Total equity and liabilities 1,909 2,106
The company has taken advantage of the exemption in Section 408 of the companies Act 2006 not to present its own
statement of comprehensive income. The loss arising in the year amounts to £(30)m (2024: profit of £17m) and includes one-
off transaction costs incurred or provided for in relation to the agreement for sale of the Company and its subsidiaries to BWS.
The transaction is subject to approval by the regulators and the Court, which is expected to complete in H1 2026.
The financial statements were approved by the Board of Directors on 26 February 2026 and were signed on its behalf by:
Mark Godson
Director
Company number: 08568957
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
215
Statement of Cash Flows of the Company
for the year ended 31 December 2025
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Cash flows from operating activities
(Loss)/Profit before tax (27) 23
Adjustments for:
Transactions in shares held by trusts (14) (3)
Coupon on Tier 1 notes from group undertakings (24) (26)
Interest income (57) (63)
Interest expense 53 59
Change in operating assets and liabilities:
Increase in provisions and other payables 32
Taxation paid (1)
Net cash outflow from operating activities (38) (10)
Cash flows from investing activities
Interest received on financial assets 7 7
Capital injections in subsidiaries (50)
Acquisition of property and equipment (14) (2)
Repayment of loans from group undertakings 325 300
Issue of loan to group undertakings (235) (250)
Coupon received on Tier 1 notes from group undertakings 24 26
Interest received on loans to group undertakings 54 56
Net cash inflow from investing activities 111 137
Cash flows from financing activities
Proceeds on issue of borrowings (net of costs) 398
Payment on redemption of borrowings (155) (256)
Dividends paid (28) (23)
Coupon paid on Tier 1 notes¹ (16) (16)
Interest paid on borrowings¹ (56) (48)
Net cash (outflow)/inflow from financing activities (255) 55
Net increase/(decrease) in cash and cash equivalents (182) 182
Cash and cash equivalents at 1 January 279 97
Cash and cash equivalents at 31 December 97 279
Cash available on demand 15 15
Units in liquidity funds 82 264
Cash and cash equivalents at 31 December 97 279
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
216
Notes to the Company Financial Statements
1. Material Accounting Policies
General information
Just Group plc (the “Company”) is a public company limited by shares, incorporated and domiciled in England and Wales.
1.1. Basis of preparation
The financial statements have been prepared in accordance with UK adopted international accounting standards in conformity
with the requirements of the Companies Act 2006 and the disclosure guidance and transparency rules sourcebook of the
United Kingdom’s Financial Conduct Authority. Values are expressed to the nearest £1m. Where applicable, the accounting
policies followed in the separate Company financial statements are the same as those described in note 1 to the Group
financial statements. In addition the following accounting policies are applied in the Company financial statements.
1.2 Investments in Group undertakings
Investments in subsidiary undertakings are stated at cost less any provision for impairment.
1.3 Loans to Group undertakings
Loans to subsidiary undertakings are valued at amortised cost net of impairment for expected credit losses. Expected credit
losses are calculated on a 12-month forward-looking basis where a loan is neither credit impaired on origination nor has
experienced a significant increase in credit risk.
1.4 Share-based payments
The Group offers a number of employee share options plans. The share-based payment plans operated by the Group are all
equity-settled plans. The Company has the obligation to settle the options and awards of its equity instruments to employees
of its subsidiary undertakings. As such, the Company records an increase in the investment in subsidiary undertakings for the
value of the share options and awards granted with a corresponding credit entry recognised directly in equity. The value of
the share options and awards granted is based upon the fair value of the options and awards at the grant date, the estimated
vesting period and the vesting conditions.
1.5 Classification of intra-group loan arrangements
The Company assesses the commercial substance of its intra-Group lending arrangements to determine the classification
as either a financial asset (that gives rise to a financial liability or equity instrument in the subsidiary) or whether the lending
arrangement forms part of the Companys investment in the subsidiary. In making the assessment the Company considers
evidence of past principal and coupon payments, planned payments and the contractual terms of the arrangement. Intra-Group
loans that bear a market rate of interest and have fixed repayment dates are classified as financial liabilities by the subsidiary
and as financial assets by the Company.
The Company issued restricted Tier 1 notes in the external market in 2019 and on-lent the proceeds from these instruments to
its subsidiaries JRL and PLACL under the same commercial terms as the Company obtained in the external market. In 2021, the
external 2019 restricted Tier 1 notes were refinanced. Subsequently, in 2024, the subsidiaries instruments were redeemed at
their first call date, and JRL entered into a simultaneous replacement Restricted Tier 1 note with a call date and structure that
aligns with the 2021 external restricted Tier 1 notes, with the coupon reflecting the market rate of interest at that time.
The PLACL restricted Tier 1 notes were not replaced.
These instruments are classified as equity instruments by the issuer as explained in note 21 to the Group financial statements;
classification of corresponding intra-Group arrangements by the subsidiaries is consistent with this. The JRL RT1 reflects
market rates of interest at the time of issue and the Company does not consider that the transaction represents an action in its
capacity as the shareholder, and therefore the asset recognised in the Company’s financial statements is classified as a loan in
the scope of IFRS 9. Interest received on these Restricted Tier 1 notes is recognised in profit or loss when received.
2. Investments in Group undertakings
Shares
in Group
undertakings
2025
£m
Shares
in Group
undertakings
2024
£m
At 1 January 861 855
Additions 62 6
At 31 December 923 861
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
217
Details of the Company’s investments in the ordinary shares of subsidiary undertakings are given in note 31 to the Group financial
statements. Additions in the year include £50m capital injections to subsidiary undertaking Just Retirement Group Holdings
Limited, and £12m (2024: £6m) relating to the cost of share-based payments for services provided by employees of subsidiary
undertakings to be satisfied by shares issued by the Company.
Investments in Group undertakings are assessed annually for any indication of impairment. In addition to the annual impairment
review, as reported in note 12 to the Group financial statements, the Group performs an annual impairment assessment regarding
the goodwill of the Just Retirement businesses which provides assurance over the recoverability of the Companys investment in
Just Retirement Group Holdings limited and that no impairment is required.
The Company’s other investment in subsidiaries relates to Partnership Assurance Group limited (“PAG”). The Partnership business
primarily manages closed books of insurance business within Partnership Life Assurance Company Limited (“PLACL”) and as
such is tested for impairment annually due to the business being in run-off. Impairment testing has been carried out to assess
the recoverable amount of the investment in PAG at 31 December 2025. The recoverable amount has been determined based on
fair value and is in excess of the carrying value, indicating that no impairment of the Company’s investment in PAG was required.
The offer for Just Group by BWS provides a fair value price from the market which is utilised for this assessment. The 219.16p per
share offered by BWS has been treated as the fair value of the Group and allocated to PLACL based on the lower of net assets
and own funds.
3. Loans to Group Undertakings
2025
£m
2024
£m
At 1 January 961 1,011
Additions 239 250
Repayments (332) (300)
At 31 December 868 961
Details of the company’s loans to group undertakings are as follows:
31 December
2025
£m
31 December
2024
£m
£250m 9.75% perpetual restricted Tier 1 contingent convertible debt (call option in March 2031)
issued by JRL in April 2024 250 250
£225m 6.875% 10-year subordinated debt 2035 (Tier 2) issued by JRL in October 2025 229
£25m 8.125% 10-year subordinated debt 2029 (Tier 2) issued by JRL in October 2019 25 25
£250m 9.0% 10-year subordinated debt 2026 (Tier 2) issued by JRL in October 2016 254 254
£100m 8.125% 10-year subordinated debt 2029 (Tier 2) issued by PLACL in October 2019 102 102
£10m SONIA + 0.5% 5-year senior debt 2030 issued by JRH in October 2025 10
£75m 7.0% 10.5-year subordinated debt 2031 (Tier 2) issued by JRL in November 2020 76
£100m 7.0% 10.5-year subordinated debt 2031 (Tier 2) issued by PLACL in November 2020 102
£100m 8.2% 10-year subordinated debt 2030 (Tier 2) issued by JRL in May 2020 103
£50m 5.0% 7-year subordinated debt 2025 (Tier 3) issued by JRL in December 2018¹ 51
870 963
Less: Loss allowance for expected credit losses (2) (2)
Total 868 961
1 Included in current assets in the prior year.
On 7 February 2025, JRL redeemed in full the £50m Tier 3 subordinated debt issued in December 2018. On 15 October 2025,
JRL redeemed in full the £100m Tier 2 subordinated debt issued in May 2020 and the £75m Tier 2 subordinated debt issued
in November 2020. JRL concurrently issued new Tier 2 subordinated debt of £225m with an interest rate of 6.875%. On
15 October 2025, PLACL redeemed in full the £100m Tier 2 subordinated debt issued in October 2019. On 15 October 2025,
JRH issued a new senior debt of £10m with an interest rate of SONIA + 0.5%.
Additions and repayments in 2024 relate to: redemption on 26 April 2024 by the Company of the fixed rate perpetual restricted
Tier 1 contingent convertible notes issued by JRL (£250m) and PLACL (£50m) together with JRLs concurrent re-issue of
£250m new loan notes with no fixed maturity date and under same terms but with a market interest rate of 9.75%.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
218
4. Property and Equipment
Property and equipment consists of right-of-use property lease assets in respect of the addition of the Company’s new Reigate
office of £6m (2024: £nil) and Belfast office of £4m (2024: £5m), and construction in progress of £10m (2024: £nil) in respect
of the Company’s new London office.
5. Financial Investments
Fair value (designated)
31 December
2025
£m
31 December
2024
£m
Units in liquidity funds 82 264
Total 82 264
Units in liquidity funds were temporarily elevated at December 2024 ahead of planned settlement of the Company’s Tier 3 debt
in February 2025. As at 31 December 2025 the Company has sufficient liquid resources to meet its obligations as they fall due,
including amounts provided for as set out in note 9 below.
All assets for which fair value is measured or disclosed in the financial statements are categorised within the fair value
hierarchy, based on the lowest level input that is significant to the fair value measured as a whole. In the fair value hierarchy,
units in liquidity funds are all classified as Level 1. There have been no transfers between levels during the year.
6. Share Capital and Share Premium
Details of the Company’s share capital and share premium are included in note 19 to the Group financial statements.
7. Other Reserves
31 December
2025
£m
31 December
2024
£m
Merger reserve 300 300
Share held by trusts (3) (3)
Total other reserves 297 297
The merger reserve was established as the result of a placing of 94,012,782 ordinary shares in 2019 upon the acquisition
of 100% of the equity of Partnership Assurance Group plc in 2016. Consideration for the acquisition of the equity shares of
Partnership Assurance Group plc consisted of a new issue of shares in the Company. Accordingly, merger relief under Section
612 of the companies Act 2006 applied, and share premium was not recognised in respect of this issue of shares. The merger
reserve recognised represents the difference between the nominal value of the shares issued and the net assets of Partnership
Assurance Group plc acquired.
8. Subordinated Debt
Details of the Company’s subordinated debt are shown in note 24 to the Group financial statements.
9. Provisions
The Company has provisions of £27m (2024: £nil). In the current year, provisions primarily relate to legal and broker fees that
are payable on completion of the potential acquisition of the Company and it’s subsidiaries by BWS Limited. The proposed
acquisition was approved by the shareholders in September 2025, and completion is subject to approval by the regulatory
authorities and the court. At 31 December 2025 the Directors consider that it is probable that the acquisition will complete in
the first half of 2026.
Notes to the Company Financial Statements continued
Financial Statements
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
219
10. Related Party Transactions
Trading transactions and balances
The following transactions were made with related parties during the year:
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
Staff costs, Directors’ remuneration, operating expenses and management fees charged (32) (8)
Interest on loan balances charged to JRL 63 64
Interest on loan balances charged to PLACL 14 18
Additions to Group undertakings are detailed in note 2 and loans advanced to or repaid by Group undertakings are detailed in
note 3. The following balances in respect of related parties were owed by the Company at the end of the year:
31 December
2025
£m
31 December
2024
£m
Amounts owed for Group tax relief (1)
Others (1)
The following balances in respect of related parties were owed to the Company at the end of the year:
31 December
2025
£m
31 December
2024
£m
Loans to JRL (including interest) 757 758
Loans to PLACL (including interest) 101 203
Loan to JRH (including interest) 10
Key management compensation
Key management personnel comprise the Directors of the Company.
Key management compensation is disclosed in note 32 to the Group financial statements.
11. Commitments
The Company has capital commitments of £16.3m (2024: £nil) for the fit out of the new London office.
12. Post Balance Sheet Events
There were no material post balance sheet events that have taken place between 31 December 2025 and the date of this report.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
220
Additional Financial Information
The following additional financial information is unaudited.
Financial Investments Credit Ratings
The sector analysis of the Group’s financial investments portfolio by credit rating at 31 December 2025 is shown below:
Total
£m %
AAA
£m
AA
£m
A
£m
BBB
£m
% BBB
£m
BB or
below
£m
Basic materials 97 0.3% 5 21 67 0.9% 4
Communications and technology 967 3.2% 156 129 160 507 6.8% 15
Auto manufacturers 50 0.2% 13 37 0.5%
Consumer staples (including healthcare) 1,114 3.7% 107 210 461 314 4.2% 22
Consumer cyclical 165 0.6% 4 46 115 1.5%
Energy 214 0.7% 38 4 149 2.0% 23
Banks 1,325 4.5% 7 150 776 392 5.2%
Insurance 864 2.9% 429 183 252 3.4%
Financial – other 796 2.7% 116 175 484 21 0.3%
Real estate including REITs 651 2.2% 30 16 363 242 3.2%
Government 4,867 16.4% 324 3,869 458 216 2.9%
Industrial 558 1.9% 59 267 228 3.0% 4
Utilities 2,236 7.5% 173 290 1,773 23.8%
Commercial mortgages 1,327 4.5% 113 436 684 73 1.0% 21
Long income real estate
1
1,776 6.0% 154 253 933 436 5.8%
Infrastructure 4,438 14.9% 53 265 1,378 2,645 35.5% 97
Other 41 0.1% 41
Corporate/government bond total 21,486 72.3% 1,060 6,211 6,562 7,467 100.0% 186
Other assets 1,030 3.5%
Lifetime mortgages 6,015 20.1%
Liquidity funds 1,234 4.1%
Investments portfolio 29,765 100.0%
Derivatives and collateral 3,645
Gilts (interest rate hedging) 3,996
Total 37,406
1 Includes residential ground rents of £154m rated AAA. Includes direct long income real estate and where applicable, investment in trusts of £133m which are
primarily included in investments accounted for using the equity method and investment property in the IFRS Consolidated statement of financial position.
Other Information
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
221
New Business Profit Reconciliation
New business profit is deferred on the balance sheet under IFRS 17. In addition IFRS 17 requires that the CSM on initial
recognition is determined using economic assumptions at the point of recognition. Just recognises contracts in line with
this timing, but bases its assessment of new business profitability for management purposes on the economic parameters
prevailing at the quote date for GIfL business and market condition date for DB business.
Year ended
31 December
2025
£m
Year ended
31 December
2024
£m
New business CSM on gross business written 233 438
Reinsurance CSM 24 24
Net new business CSM 257 462
Impact of date used for profitability measurement (8) (2)
New business profit 249 460
New business profits are determined based on economic conditions of the target asset mix at the quotation date for GIfL
business and market condition date (see glossary for definition) for DB business and is the metric used by the CODM in
evaluating profitability of new business. The CSM from new business is measured based on the IFRS 17 recognition date and
therefore there is a recognition date reconciling item between the segmental reporting new business profit and the CSM
recognised from new business in note 22(e).
Reconciliation from Operating Profit to IFRS Consolidated Statement of Comprehensive Income
The tables below present the reconciliation from the Group’s APM income statement view to the IFRS statement of
comprehensive income for the Group. Further information on these tables is included in the Business Review.
Year ended 31 December 2025
Alternative profit measure format Statutory accounts format
Reported
£m
Quote date
difference
£m
CSM
deferral
£m
Adjusted
total
£m
Insurance
service
result
£m
Net
investment
result
£m
Other
finance
costs
£m
Other
income,
expenses
and
associates
£m
PBT
£m
New business profit 249 8 (257)
CSM amortisation (67) 67
Net underlying CSM increase 182 8 (190)
In-force operating profit 246 246 171 75 246
Other Group companies’ operating
results (16) (16) (16) (16)
Development costs and other (36) (36) (36) (36)
Finance costs (71) (71) (71) (71)
Underlying operating profit 305 8 (190) 123 171 75 (71) (52) 123
Operating experience and
assumption changes (32) (48) (80) (1) (79) (80)
Investment and economic
movements (98) (8) (106) 76 (190) 8 (106)
Strategic expenditure (71) (71) (71) (71)
Adjustment for transactions
reported directly in equity in IFRS 16 16 16 16
Adjusted profit before tax 120 (238) (118)
Deferral of profit in CSM (238) 238
Loss before tax (118) (118) 170 72 (245) (115) (118)
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
222
Reconciliation from Operating Profit to IFRS Consolidated Statement of Comprehensive Income continued
Year ended 31 December 2024
Alternative profit measure format Statutory accounts format
Reported
£m
Quote date
difference
£m
CSM
deferral
£m
Adjusted
total
£m
Insurance
service in
result
£m
Net
vestment
result
£m
Other
finance
costs
£m
Other
expenses
and
associates
£m
PBT
£m
New business profit 460 2 (462)
CSM amortisation (71) 71
Net underlying CSM increase 389 2 (391)
In-force operating profit 236 236 161 75 236
Other Group companies’ operating
results (17) (17) (17) (17)
Development costs and other (35) (35) (35) (35)
Finance costs (69) (69) (69) (69)
Underlying operating profit 504 2 (391) 115 161 75 (69) (52) 115
Operating experience and
assumption changes (37) 22 (15) (12) (3) (15)
Investment and economic
movements 18 (2) 16 226 (192) (18) 16
Strategic expenditure (23) (23) (23) (23)
Adjustment for transactions
reported directly in equity in IFRS 20 20 20 20
Adjusted profit before tax 482 (369) 113
Deferral of profit in CSM (369) 369
Profit before tax 113 113 149 298 (241) (93) 113
Additional Financial Information continued
Other Information
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
223
The following information is unaudited.
Shareholder profile as at 31 December 2025
Holdings No. of holders % of holders No. of shares % of issued share capital
1–5,000 491 52.51 461,339 0.04
5,001–10,000 62 6.63 470,061 0.05
10,001–100,000 180 19.25 6,170,522 0.59
100,001–1,000,000 103 11.02 42,139,996 4.06
1,000,001–10,000,000 73 7.81 239,182,153 23.03
10,000,001–20,000,000 14 1.50 208,718,440 20.09
20,000,001 and over 12 1.28 541,560,421 52.14
Totals 935 100 1,038,702,932 100
Information for Shareholders
Registrar
The Company’s register of shareholders is maintained by our
Registrar, Equiniti Limited. All enquiries regarding shareholder
administration, including dividends, lost share certificates
or changes of address, should be communicated in writing,
quoting the Company’s reference number 3947 to Equiniti
via one of the methods below.
Online
Shareholders can view and manage their shareholdings and dividend
mandates online at www.shareview.co.uk.
Telephone
+44 (0)371 384 2787. Lines are open 8.30am to 5.30pm (UK time)
Monday to Friday (excluding public holidays in England and Wales).
Post
Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex,
BN99 6DA
Dividend payments and mandates
Any dividends due will only be paid by direct credit. We
strongly encourage all shareholders to register a Shareview
Portfolio and nominate their bank account at www.shareview.
co.uk in order to receive their cash dividends by direct
transfer to a bank or building society account.
Annual General Meeting
The Company intends to hold its Annual General Meeting for
the year ended 31 December 2025 in mid-2026 in London,
subject to the Company’s listed status and shareholder
structure at that time. Further details will be published on
the Company’s website in due course.
Just Group plc share price
The Company’s ordinary shares are listed on the equity
shares of commercial companies segment of the London
Stock Exchange under the symbol JUST. Current and
historical share price information is available on our website
www.justgroupplc.co.uk/ investors/share-monitor and also
on many other websites.
Electronic communications
Shareholders are encouraged to elect to receive shareholder
documents electronically to receive shareholder information
quickly and securely, and to help us save paper and reduce
our carbon footprint, by registering with Shareview at
www.shareview.co.uk.
Shareholders who have registered will be sent an email
notification whenever shareholder documents are available
on the Company’s website. When registering, shareholders
will need their shareholder reference number which can be
found on their share certificate.
Shareholder security
Shareholders should be very wary of any unsolicited
advice, offers to buy shares at a discount, or offers of free
company reports. These are typically from overseas based
“brokers” who target UK shareholders, offering to sell them
what often turn out to be worthless or high risk shares in
UK investments. These operations are commonly known as
“boiler rooms”. These “brokers” can be very persistent and
persuasive. Just Group plc shareholders are advised to be
extremely wary of such approaches and to only deal with
firms authorised by the FCA. You can check whether an
enquirer is properly authorised and report scam approaches
by contacting the FCA on www.fca.org.uk/consumers or by
calling the FCA Consumer Helpline on 0800 111 6768.
Investor relations enquiries
For all institutional investor relations enquiries, please contact
our Investor Relations team whose contact details can be
found at www.justgroupplc.co.uk/contact-us. Individual
shareholders with queries regarding their shareholding in the
Company should contact our Registrar, Equiniti Limited.
Shareholders can stay informed about the latest news and
events from Just Group plc by registering for our Alert
Service at www.justgroupplc.co.uk/investors/alert-service.
Simply select the topics that interest you, such as Results
and presentations, Board changes and AGM and other
meetings. Once registered, you will automatically receive
an email notification whenever new information becomes
available
on our website.
Digital copies of our Annual Report and Accounts are
available at www.justgroupplc.co.uk/investors/results-
reports-and-presentations.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
224
Cautionary statement and forward-looking statements
This Annual report has been prepared for, and only for, the members of Just Group plc (the “Company”) as a body, and for
no other persons. The Company, its Directors, employees, agents and advisers do not accept or assume responsibility to
any other person to whom this document is shown or into whose hands it may come, and any such responsibility or liability is
expressly disclaimed.
By their nature, the statements concerning the risks and uncertainties facing the Company and its subsidiaries (the “Group”)
in this Annual Report involve uncertainty, since future events and circumstances can cause results and developments to differ
materially from those anticipated. This Annual Report contains, and we may make other statements (verbal or otherwise)
containing, forward-looking statements in relation to the current plans, goals and expectations of the Group relating to its or
their future financial condition, performance, results, strategy and/or objectives (including, without limitation, climate-related
plans and goals). Statements containing the words: ‘believes’, ’intends’, ’expects’, ’plans’, ’seeks’, ’targets’, ‘continues’, ‘future’,
‘outlook’, ‘potential’ and ’anticipates’ or other words of similar meaning are forward-looking (although their absence does not
mean that a statement is not forward-looking). Forward-looking statements involve risk and uncertainty because they are
based on information available at the time they are made, based on assumptions and assessments made by the Company in
light of its experience and its perception of historical trends, current conditions, future developments and other factors which
the Company believes are appropriate. These statements relate to future events and depend on circumstances which may be
or are beyond the Group’s control. For example, certain insurance risk disclosures are dependent on the Group’s choices about
assumptions and models, which by their nature, are estimates. As such, although the Group believes its expectations are based
on reasonable assumptions, actual future gains and losses could differ materially from those that we have estimated. Other
factors which could cause actual results to differ materially from those estimated by forward-looking statements include, but
are not limited to: domestic and global political, economic and business conditions (such as the longer-term impact from the
COVID-19 outbreak or the impact of other infectious diseases, climate change, foreign trade policies (including the imposition
of tariffs, increasing the risk of trade tensions), the conflict in the Middle East, and the continuing situation in Ukraine); asset
prices; market-related risks (such as fluctuations in interest rates, exchange rates, and the performance of financial markets
generally); the policies and actions of governmental and/or regulatory authorities (including, for example, new government
initiatives related to taxation (including employers National Insurance contributions, capital gains tax and inheritance tax),
pensions legislation and regulations or the costs of social care or climate action, particularly the transition to net zero); the
impact of inflation and deflation on both market conditions and customer behaviours; and evolving advice needs; market
competition; failure to efficiently and effectively respond to climate change related risks and the transition to a net zero
economy; changes in assumptions in pricing and reserving for insurance business (particularly with regard to mortality and
morbidity trends, gender pricing and lapse rates); risks associated with arrangements with third parties, including joint ventures
and distribution partners and the timing, impact and other uncertainties associated with future acquisitions, disposals or other
corporate activity undertaken by the Group and/or within relevant industries; inability of reinsurers to meet obligations or
unavailability of reinsurance coverage; default of counterparties; information technology or data security breaches including
cybersecurity threats and the rapid pace of technological change (including the role of artificial intelligence and machine
learning); the impact of changes in capital, solvency or accounting standards; and tax and other legislation and regulations in
the jurisdictions in which the Group operates (including changes in the regulatory capital requirements which the Company and
its subsidiaries are subject to). As a result, the Group’s actual future financial condition, performance and results may differ
materially from the plans, goals and expectations set out in the forward-looking statements.
On 31 July 2025, the boards of directors of Brookfield Wealth Solutions Ltd (“BWS”) and Just Group plc (“Just”) announced
that they had reached agreement on the terms of a recommended cash offer to be made by BWS Holdings Limited (“Bidco”),
a wholly owned subsidiary of BWS, to acquire the entire issued and to be issued share capital of Just (the “Acquisition”), to be
implemented by way of a court-sanctioned scheme of arrangement under Part 26 of the Companies Act (the “Scheme”).
As previously communicated, the Acquisition is expected to complete during the first half of 2026.
The forward-looking statements are currently only as at the date of this document and reflect knowledge and information
available at the date of preparation of this Annual Report. The Group undertakes no obligation to update these forward-looking
statements or any other forward-looking statement it may make (whether as a result of new information, future events or
otherwise), except as may be required by law.
Persons receiving this Annual Report should not place undue reliance on forward-looking statements. Past performance is not
an indicator of future results. The results of the Company and the Group in this Annual Report may not be indicative, and are
not an estimate, forecast or projection of, the Group’s future results. Nothing in this Annual Report should be construed as a
profit forecast.
Information for Shareholders continued
Other Information
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
225
Directors
Non-Executive Directors:
John Hastings-Bass, Chair
Mary Phibbs, Senior Independent Director
Jim Brown
Michelle Cracknell
Mary Kerrigan
Matt Saker
Executive Directors:
David Richardson, Group Chief Executive Officer
Mark Godson, Group Chief Financial Officer
Group Company Secretary
Simon Watson
Registered Office
Just Group plc
Enterprise House
Bancroft Road
Reigate
Surrey
RH2 7RP
Website: www.justgroupplc.co.uk
Tel: +44 (0)1737 233296
Registered in England and Wales number 08568957
Independent Auditor
PricewaterhouseCoopers LLP
7 More London Riverside
London
SE1 2RT
Corporate Brokers
J.P. Morgan Cazenove
25 Bank Street
Canary Wharf
London
E14 5JP
RBC Capital Markets
100 Bishopsgate
London
EC2N 4AA
Directors and Advisers
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
226
Acquisition costs Comprise directly attributable costs incurred in the selling, underwriting and commencing of insurance contracts.
Adjusted profit/ (loss)
before tax
An APM, this is the profit/(loss) before tax before deferral of profit in CSM
Alternative performance
measure (“APM”)
In addition to statutory IFRS performance measures, the Group has presented a number of non-statutory
alternative performance measures. The Board believes that the APMs used give a useful insight into the
underlying performance of the Group. APMs are identified in this glossary together with a reference to where
the APM has been reconciled to its nearest statutory IFRS equivalent. APMs regarding our Solvency position are
reconciled to the Solvency II excess own funds. APMs which are also KPIs are indicated as such.
Buy-in An exercise enabling a pension scheme to obtain an insurance contract that pays a guaranteed stream of income
sufficient to cover the liabilities of a group of the scheme’s members.
Buy-out An exercise that wholly transfers the liability for paying member benefits from the pension scheme to an insurer
which then becomes responsible for paying the members directly.
Care plan (“CP”) A specialist insurance contract contributing to the costs of long-term care by paying a guaranteed income to a
registered care provider for the remainder of a person’s life.
Cash Generation A Solvency II APM and one of the Group’s KPIs which represents the movement in Solvency II excess own funds
over the year, generated from in-force surplus, net of Group overheads and management expenses and debt
interest. It excludes new business strain, strategic expenditure, development costs and other one-off expenses,
economic variances, regulatory adjustments, impact of capital actions and impact of management actions and
other operating items.
Confidence Interval The degree of confidence that the provision for future cash flows plus the risk adjustment reserve will be
adequate to meet the cost of future payments to annuitants.
Contractual Service
Margin (“CSM”)
Represents deferred profit earned on insurance products. CSM is recognised in profit or loss over the life of the
contracts.
CSM amortisation Represents the net release from the CSM reserve into profit as services are provided. The figures are net of
accretion (unwind of discount), and the release is computed based on the closing CSM reserve balance for the
period.
Deferral of profit in CSM The total movement on CSM reserve in the year. The figure represents CSM recognised on new business,
accretion of CSM (unwind of discount), transfers to CSM related to changes to future cash flows at locked-in
economic assumptions, less CSM release in respect of services provided.
Defined benefit deferred
(“DB deferred”) business
The part of DB de-risking transactions that relates to deferred members of a pension scheme. These members
have accrued benefits in the pension scheme but have not yet retired.
Defined benefit
de-risking partnering
(“DB partner (funded) re”)
A DB de-risking transaction in which a reinsurer has provided reinsurance in respect of the asset and liability
side risks associated with one of our DB Buy-in transactions.
Defined benefit (“DB”)
pension scheme
A pension scheme, usually backed or sponsored by an employer, that pays members a guaranteed level of
retirement income based on length of membership and earnings.
Defined contribution
(“DC”) pension scheme
A work-based or personal pension scheme in which contributions are invested to build up a fund that can be
used by the individual member to obtain retirement benefits.
De-risk An action carried out by the trustees of a pension scheme with the aim of transferring risks such as longevity,
investment, inflation, from the sponsoring employer and scheme to a third party such as an insurer.
Development costs Incurred relating to the generation of incremental value (extending market reach or share) in future years, from
developing existing products, markets, or new developments to the Group’s technology and modelling capability,
and additionally major business transformational projects related to generating incremental value in future years.
Drawdown
(sales or products)
Collective term for investment products including Capped Drawdown.
Earnings per share
(basic and diluted)
The calculation of basic and diluted Earnings Per Share (“EPS”) is based on dividing the profit or loss attributable
to ordinary equity holders of the Company by the weighted-average number of ordinary shares outstanding, and
by the diluted weighted-average number of ordinary shares potentially outstanding at the end of the period.
Employee benefits
consultant (“EBC”)
An adviser offering specialist knowledge to employers on the legal, regulatory and practical issues of rewarding
staff, including non-wage compensation such as pensions, health and life insurance and profit sharing.
Finance costs Finance costs included within underlying operating profit include coupons paid on the Group’s restricted Tier 1
notes, interest payable on the Group’s Tier 2 and Tier 3 notes, facility non-utilisation fees and debt repurchase
costs when incurred, and amortisation of debt issue and facility arrangement costs capitalised. Finance costs
included in cash generation include coupons paid on the Group’s restricted Tier 1 notes, interest paid on the
Group’s Tier 2 and Tier 3 notes, and all facility costs when incurred. Interest paid on repurchase agreements is
excluded from the measure of finance costs within underlying operating profit and cash generation, as these
costs are reported together with the impact of the investment assets funded by repurchase agreements.
Glossary
Other Information
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227
Guaranteed Income for
Life (“GIfL”)
Retirement income products which transfer investment and longevity risk and provide the retiree with a
guarantee to pay an agreed level of income for as long as the retiree lives. On a “joint-life” basis, the policy
will continue to pay a guaranteed income to a surviving spouse/partner. Just provides modern individually
underwritten GIfL solutions.
IFRS 17 recognition date The date on which insurance contracts are recognised for IFRS 17 reporting purposes: GIfL and Care policies are
recognised on policy completion date, DB contracts are recognised on contract inception date.
IFRS profit before tax One of the Group’s KPIs, representing the profit before tax attributable to equity holders.
In-force operating profit An APM and represents profits from the in-force portfolio before investment and insurance experience
variances, and assumption changes. It mainly represents expected release of risk adjustment for non-financial
risk and of allowance for credit default in the period, investment returns earned on shareholder assets, together
with the value of the (net) CSM amortisation.
Investment and
economic movements
Reflect the difference in the period between expected investment returns, based on investment and economic
assumptions at the start of the period, including the target asset mix for new business, and the actual returns
earned. Investment and economic profits also reflect the impact of assumption changes in future expected risk-
free rates, corporate bond defaults and house price inflation and volatility.
Key performance
indicators (“KPIs”)
KPIs are metrics adopted by the Board which are considered to give an understanding of the Group’s underlying
performance drivers. The Group’s KPIs are Retirement income sales (shareholder funded), New business profit,
Underlying operating profit, IFRS profit before tax, Return on equity, Tangible net asset value per share, New
business strain, cash generation and Solvency II capital coverage ratio.
Lifetime mortgage
(LTM)
An equity release product that allows homeowners to take out a loan secured on the value of their home,
typically with the loan plus interest repaid when the homeowner has passed away or moved into long-term care.
LTM notes Structured assets issued by wholly owned special purpose entities, Just Re1 Ltd and PLACL Re 1 Ltd. These
entities hold pools of lifetime mortgages, each of which provides the collateral for issuance of senior and
mezzanine notes to Just Retirement Ltd and Partnership Life Assurance Group Ltd, eligible for inclusion in its
matching portfolio.
Market conditions date The date used as a reference point for market and economic conditions to determine the quotation premium.
Medical underwriting The process of evaluating an individual’s current health, medical history and lifestyle factors, such as smoking,
when pricing an insurance contract.
Net asset value (NAV”) An APM that represents IFRS total equity, net of tax, and excluding equity attributable to Tier 1 noteholders.
New business margin An APM that is calculated by dividing new business profit by Retirement income sales (shareholder funded). It
provides a measure of the profitability of shareholder funded Retirement income sales.
New business profit
(“NBP”)
An APM and one of the Group’s KPIs, representing the profit generated from new business written in the
year after allowing for the establishment of reserves and for future expected cash flows, risk adjustment and
incorporate expected investment returns on the target asset mix of investments to back that business plus an
allowance for acquisition expenses and incremental marginal costs including overheads that are attributable to
new business. The net underlying CSM increase from new business is added back as the Board considers the
value of new business is significant in assessing performance. New business profit is reconciled to adjusted
profit before tax, which is reconciled to IFRS profit before tax in the Business Review.
New business strain An APM and one of the Group’s KPIs, representing the capital strain on new business written in the year after
allowing for acquisition expense allowances and the establishment of Solvency II technical provisions and
Solvency Capital Requirement.
No-negative equity
guarantee (“NNEG)
hedge
A derivative instrument designed to mitigate the impact of changes in property growth rates on both the
regulatory and IFRS balance sheets arising from the guarantees on lifetime mortgages provided by the Group
which restrict the repayment amounts to the net sales proceeds of the property on which the loan is secured.
Operating experience
assumption
Represents changes to cash flows in the current and future periods valued based on end-of-period economic
and assumptions. This is reported prior to the deferral of profit in CSM from changes to future cash flows
changes
Organic capital
generation
An APM that is calculated in the same way as cash generation, plus the impact of new business strain,
development costs and other one-off expenses and management actions and other items.
Other Group operating The results of Group companies including our HUB group of companies, which provides regulated advice and
companies’ intermediary services, and professional services to corporates, and corporate costs incurred by
Group holding results companies.
Peppercorn rent A very low or nominal rent.
PrognoSys™ The Group’s proprietary underwriting engine, which is based on individual mortality curves derived from Just
Group’s own data collected since its launch in 2004.
Regulated financial
advice
Personalised financial advice for retail customers by qualified advisers who are regulated by the Financial
Conduct Authority.
REITs A Real Estate Investment Trust is a company that owns, operates, or finances income-generating real estate.
JUST GROUP PLC | ANNUAL REPORT AND ACCOUNTS 2025
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Retail The Group’s collective term for GIfL and Care Plan.
Retirement income sales
(shareholder funded)
An APM and one of the Group’s KPIs and a collective term for GIfL, DB and Care Plan new business sales “Sales”
and excludes DB partner premium. Premiums are reported gross of commission paid. Retirement income sales
(shareholder funded) are reconciled in note 2 to premiums included in the analysis of movement in insurance
liabilities within note 22.
Return on equity An APM and one of the Group’s KPIs. Return on equity is calculated by dividing underlying operating profit
after attributed tax for the period by the average tangible net asset value for the period and is expressed as an
annualised percentage. Underlying operating profit and tangible net asset value are reconciled respectively to
IFRS profit before tax and IFRS total equity in the Business Review.
Risk adjustment for
non-financial risk (“RA”)
Allowance for longevity, expense, and insurance specific operational risks representing the compensation
required by the business when managing existing and pricing new business.
Secure Lifetime Income
(“SLI”)
A tax efficient solution for individuals who want the security of knowing they will receive a guaranteed income
for life and the flexibility to make changes in the early years of the plan.
Solvency II Sets out regulatory requirements for insurance firms and groups, covering financial resources, governance and
accountability, risk assessment and management, supervision, reporting and public disclosure.
Solvency UK Covers the reforms to the Solvency II requirements for the UK and implemented by the PRA.
Strategic expenditure Are costs that deliver major regulatory change, the implementation of major strategic investment, new product
and business lines and other restructuring costs.
Tangible net asset value
(“TNAV”)
An APM that comprises IFRS total equity attributable to ordinary shareholders, excluding goodwill and other
intangible assets, and after adding back contractual service margin, net of tax.
Tangible net asset value
per share
An APM and one of the Group’s KPIs, representing tangible net asset value divided by the closing number of
issued ordinary shares excluding shares held in trust.
Trustees Individuals with the legal powers to hold, control and administer the property of a trust such as a pension
scheme for the purposes specified in the trust deed. Pension scheme trustees are obliged to act in the best
interests of the scheme’s members.
Underlying earnings per
share
An APM that is calculated by dividing underlying operating profit after attributed tax by the weighted average
number of shares in issue by the Group for the period.
Underlying operating
profit
An APM and one of the Group’s KPIs representing new business profit, in-force operating profit, other Group
companies’ operating results, development costs and other, and finance costs. Underlying operating profit
represents new business profit and profits from in force business excluding operating assumption changes and
experience variances. The Board believes the combination of both future profit generated from new business
written together with profit from the in-force book of business, provides a view of the development of the
Group aligned to growth and future cash release. Variances between actual and expected investment returns
due to temporary economic and market changes, including on surplus assets and on assets assumed to back
new business, and, are reported outside underlying operating profit. Furthermore, underlying operating profit
excludes strategic expenditure, amortisation of intangible assets arising on consolidation, and any impairments
since these items arise outside the normal course of business. Underlying operating profit is reconciled to IFRS
profit before tax in the Business Review.
Glossary continued
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Other Information
ABI Association Of British Insurers
AGM Annual General Meeting
APM Alternative Performance Measure
BWS Brookfield Wealth Solutions Ltd
Articles Articles Of Association
CMI Continuous Mortality Investigation
Code UK Corporate Governance Code
CP Care Plans
CPI Consumer Prices Index
DB Defined Benefit De-Risking Solutions
DC Defined Contribution
DSBP Deferred Share Bonus Plan
EBT Employee Benefit Trust
EPS Earnings Per Share
ERM Equity Release Mortgage
ESG Environment, Social And Governance
EVT Effective Value Test
FCA Financial Conduct Authority
FRC Financial Reporting Council
GDPR General Data Protection Regulation
GHG Greenhouse Gas
GIfL Guaranteed Income For Life
GIPA Guaranteed Income Producing Asset
Hannover Hannover Life Reassurance Bermuda Ltd
IFRS International Financial Reporting Standards
IP Intellectual Property
ISA International Standards On Auditing
JRL Just Retirement Limited
KPI Key Performance Indicator
LCP Lane Clark & Peacock LLP
LPI Limited Price Index
LTIP Long Term Incentive Plan
LTM Lifetime Mortgage
MA Matching Adjustment
MAR Market Abuse Regulation
NAV Net Asset Value
NNEG No-Negative Equity Guarantee
ORSA Own Risk And Solvency Assessment
PAG Partnership Assurance Group
PLACL Partnership Life Assurance Company Limited
PPF Pension Protection Fund
PRA Prudential Regulation Authority
PRI United Nations Principles For Responsible Investment
PVIF Purchased Value Of In-Force
PWC PricewaterhouseCoopers LLP
REIT Real Estate Investment Trust
RPI Retail Price Inflation
SAPS Self-Administered Pension Scheme
SAYE Save As You Earn
SCR Solvency Capital Requirement
SFCR Solvency And Financial Condition Report
SID Senior Independent Director
SIP Share Incentive Plan
SLI Secure Lifetime Income
SME Small And Medium-Sized Enterprise
STIP Short Term Incentive Plan
TCO2E Tonnes Of Carbon Dioxide Equivalent
TMTP Transitional Measures On Technical Provisions
TSR Total Shareholder Return
Abbreviations
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