Corporate | 6 November 2003 07:30

SHS Informationssysteme english

SHS AG und Horváth & Partners announce cooperation Corporate-news announcement sent by DGAP. The sender is solely responsible for the contents of this announcement. ——————————————————————————– SHS AG und Horváth & Partners announce customer management cooperation for financial services providers and telecommunication companies Munich, November 6,2003. European IT service provider SHS Informationssysteme AG and international management consulting firm Horváth & Partners today announced that they have agreed to jointly market their customer management services effective immediately. Both companies believe that many enterprises today fail to harness the full potential offered by professional customer relationship management. Possible fields of activities range from cost cutting measures to developing concepts to improve revenues. This may include the design of customer processes taking into account customer profitability and the development of solutions to boost customer loyalty. Horváth & Partners’ role is to provide upstream business consultancy services. SHS supplies the software and is responsible for implementing the IT aspects of the system and for providing customer service. “Our services complement each other perfectly. The close cooperation and the combined expertise of the two companies will enable customers to benefit from complete, highly integrated customer management solutions delivered by an experienced and well-coordinated team of experts, whose services range from concept development to technical implementation,” says Dirk Roesing, chief executive officer of SHS AG. “SHS is an excellent partner when it comes to putting customer value management in concrete terms. The experts from SHS have a profound expertise and comprehensive technical know-how”, says Thomas-Ludwig Mayer, IT solutions partner at Horváth & Partners, pointing out the benefits of the collaboration. The Management consultancy focuses on increasing the value and efficiency of enterprises and other organizations. SHS AG specializes in developing and implementing customized software solutions for customer management and credit risk review based on the GUARDEAN software product. The customer base of the company, which has been operating for more than ten years in the market, includes renowned international telecommunications groups and financial services providers. Given that every company must know its customers and their economic background to be successful, SHS systems can be used in any number of industries. Munich-based SHS Informationssysteme AG is listed on the Prime Standard segment of the Frankfurt Stock Exchange and operates subsidiaries in Spain and France. The IT services provider focuses on offering customer management and credit risk management solutions to companies with a broad customer base. In 2002, the company recorded revenues of EUR 31.2 million. The customers of SHS AG include T-Mobile, O2, Telefónica, France Telecom, Barclaycard and other international companies in the information and financial sectors. Horváth & Partners is an independent and internationally operating management consultancy based in Stuttgart, Germany. The company is a leading European consulting firm and has 235 employees at eleven offices in Austria, the Czech Republic, Germany, Hungary, Spain, Switzerland and the United States. The consultancy services of Hórvath & Partners focus on sustainably improving the performance and capabilities of organizations. The company’s core competencies include strategic management & innovation, process management & organization and controlling. Additional information: Hoschke & Consorten Andreas Hoschke Tel: +49 – 40 – 36905055 E-mail: a.hoschke@hoschke.de Oliver Weber Horváth AG Tel: +49 – 711 – 6691919 E-mail: presse@horvath-partners.com end of message, (c)DGAP 06.11.2003 ——————————————————————————– WKN: 507240; ISIN: DE0005072409; Index: Listed: Geregelter Markt in Frankfurt (Prime Standard); Freiverkehr in Berlin- Bremen, Düsseldorf, Hamburg, Hannover, München und Stuttgart 060730 Nov 03