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oda_SustainabilityComplianceReportAbstract|
Sustainability Compliance Report
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A. GENERAL PRINCIPLES
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A1. Strategy, Policy and Goals
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A1.1. The prioritised environmental, social and corporate governance (ESG) issues, risks and opportunities have been determined by the Company's Board of Directors.
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As a member of the Board of Directors and the chief executive officer, the Migros CEO holds the highest level of responsibility with respect to sustainability. Appointed by the CEO on behalf of the Board of Directors, the Sustainability Committee manages, implements, monitors and measures the Company’s efforts in sustainability. The Company monitors, takes action and reports on its sustainable growth targets, the improvements in line with the sustainable ecosystem strategy into which such targets were integrated, the key performance indicators for such targets and the roadmap under the framework of the Migros Better Future Plan. Various risk indicators, which have been created in order to foresee the risks that could prevent the realization of the Company’s strategic business goals, monitor the factors acting as the components of such risks, identify and measure the probability and impact of the actualization of such risks, are being monitored.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Sustainability Committee Our Risk and Opportunities.
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A1.1. The ESG policies (Environmental Policy, Energy Policy, Human Rights and Employee Policy etc.) have been created and disclosed to the public by the Company's Board of Directors.
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The policies Migros has implemented within the scope of its sustainability strategy are accessible through the Company’s corporate website.
https://www.migroskurumsal.com/en/about-us/ our-policies
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A1.2. The short and long-term targets set within the scope of ESG policies have been disclosed to the public.
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Our short and medium / long term goals, which have been established in line with ESG policies and categorized under focus areas titled “Better for Our Employees”, “Better for Our Customers and Stakeholders”, “Better for Our World” and “Better for Innovative Transformation” within the umbrella of the Migros Better Future Plan, have been shared in the “Our Goals” section of the Integrated Annual Report.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Goals.
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A2. Implementation/Monitoring
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A2.1. The responsible committees and/or business units for the implementation of ESG policies and the senior officials related to ESG issues in the Company and their duties have been identified and disclosed to the public.
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Appointed by the CEO on behalf of the Board of Directors, the Sustainability Committee manages, implements, monitors and measures the Company’s efforts in sustainability. The directors and group managers in all departments of the Company are a part of the Sustainability Committee as natural members. In addition, persons directed by the senior management of departments and who actively work in the field of sustainability also participate in the Sustainability Committee.
Migros 2022 Integrated Annual Report: Our Sustainability Committee section.
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A2.1. The activities carried out within the scope of policies by the responsible committee and/or unit have been reported to the Board of Directors at least once a year.
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The Sustainability Committee develops strategies on environmental, social and governance issues that can be integrated into the Company’s main strategy. Furthermore, goals encompassing the short and medium / long term approach to the strategies that have been determined are submitted to the Senior Management. The main goals that have been submitted are evaluated in light of the opinions that have been obtained and pledges are made with a Board of Directors’ resolution. Departments are expected to set at least one annual goal with respect to sustainability as well as supporting the referred main goals. The Sustainability Committee and any subcommittees serving under it report on any work, process evaluations and result analyses the Company has conducted with respect to sustainability 4 times a year on a quarterly basis to the CEO and Senior Management. In addition, the Board of Directors reviews any progress made with respect to the goals.
Migros 2022 Integrated Annual Report: Our Sustainability Committee section.
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A2.2. In line with the ESG targets, the implementation and action plans have been formed and disclosed to the public.
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The annual activity and performance within the framework of the priorities and points of focus indicated in the Migros Better Future Plan, which is the Company’s sustainability strategy and roadmap, the risk and opportunities as evaluated in terms of all processes, corporate governance approach, business environment strengthened by adapting to the necessities of the age and new technologies have been shared in the Migros Integrated Annual Report.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Better for Our Employees, Better for Our Customers and Stakeholders, Better for Innovative Transformation, Better for Our World, Our Responsible and Transparent Governance Approach.
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A2.3. The Key ESG Performance Indicators (KPI) and the level of reaching these indicators have been disclosed to the public on yearly basis.
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The Company is sharing the goals set within the framework of the Migros Better Future Plan and the details of its annual performance in the whole of the Integrated Annual Report. The section titled “Our Goals” also includes goals on issues such as carbon emissions, water consumption, plastic consumption, food loss ratios, work accident ratios, ratio of women in management, sustainable agriculture, monitorability/traceability on a base year, target year and rate of progress basis.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Goals.
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A2.4. The activities for improving the sustainability performance of the business processes or products and services have been disclosed to the public.
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The Company monitors and discloses its efforts to improve business processes, products and services in line with the “Migros Better Future Plan” under the “Better for Our Customers and Stakeholders” and “Better for Innovative Transformation” headings. Its main efforts and road map are available on its corporate website with more detailed information being shared in the Integrated Annual Report. In addition to its main goals for environmental sustainability, the Company has also directed its efforts to supporting sustainable production, increasing its range of healthy products and transparency in sharing product data. There is also work being done within the scope of Own Brand Quality Policy and Responsible Sourcing Policy.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Better for Our Customers and Stakeholders, Better for Innovative Transformation. https://www.migroskurumsal.com/en/about-us/ our-policies#ozgun-markalar-kalite-politikasi https://www.migroskurumsal.com/en/about-us/ our-policies#sorumlu-tedarik-politikasi
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A3. Reporting
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A3.1. The information about the sustainability performance, targets and actions have been given in annual reports of the Company an understandable, accurate and sufficient manner.
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The Company’s Integrated Annual Report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards and the International Integrated Reporting Framework published by the International Integrated Reporting Council (IIRC). The Company’s financial and non-financial performance was evaluated with an integrated viewpoint in terms of the 6 capitals; the value created and goals for the future have been shared with all our stakeholders in a clear, transparent, reliable, consistent manner than can be compared to the previous reporting period. The annual activity and performance within the framework of the priorities and points of focus indicated in the Migros Better Future Plan, which is the Company’s sustainability strategy and roadmap, the risk and opportunities as evaluated in terms of all processes, corporate governance approach, business environment strengthened by adapting to the necessities of the age and new technologies have been shared in the Migros Integrated Annual Report.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Goals, Sustainability Performance Indicator, Performance and Our Goals sections under Better for Our World and Better for Our Employees.
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A3.2. The information about activities which are related to the United Nations (UN) 2030 Sustainable Development Goals have been disclosed to the public.
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The Our Contributions to Sustainable Development Goals section of the Company’s Integrated Annual Report discusses which issues have been prioritized by the Company as well as which Sustainable Development Goals (SDGs) are being served through the activities and sustainability work elucidated in the report. The strategically material areas of focus for the company have been matched with the SDGs that benefit under the framework of the Migros Better Future Plan and published on the corporate website. Furthermore, the “From Anadolu to the Future: Anadolu Group Sustainable Development Goals Compliance Report” issued by the Anadolu Group, of which the Company is a member, also contains a detailed SDG compliance study. SDG Map Türkiye provides examples of the work the Company has does with respect to SDGs on its website.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Contribution to Sustainable Development Goals. https://www.migroskurumsal.com/en/ sustainability/migros-iyi-gelecek-plan https://www.anadolugrubu.com.tr/Upload/Docs/ SKA_Uyumluluk_Raporu_Insert_2015-2021.pdf https://sdgmapturkey.com/marka/migros/
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A3.3. The lawsuits filed and/or concluded against the Company about ESG issues which are material in terms of ESG policies and/or will significantly affect the Company's activities, have been disclosed to the public.
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Lawsuits filed and/or concluded against the Company are disclosed on the Public Disclosure Platform (“KAP”) and published in the Integrated Annual Report as deemed necessary/material.
Migros 2022 Integrated Annual Report, sections on: Environmental Management, Privacy and Data Security, Compliance with Corporate Policies and Code of Ethics, Compliance with Human Rights Principles, Report on Compliance with Corporate Governance Rules.
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A4. Verification
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A4.1. The Company's Key ESG Performance metrics have been verified by an independent third party and publicly disclosed.
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The Company’s carbon emissions, compliance with human rights, and statements with respect to supplier audits are being verified by independent institutions. The relevant data is shared in the Integrated Annual Report under “Verification and Assurance Statements”.
Migros 2022 Integrated Annual Report, sections on: Statement of Independent of Assurance in Human Rights and Supply Chain, Greenhouse Gas Emissions Verification Statement.
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B. ENVIRONMENTAL PRINCIPLES
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B1. The policies and practices, action plans, environmental management systems (known by the ISO 14001 standard) and programs have been disclosed.
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Migros Environmental Policy envisions working together with the Company’s stakeholders, raising environmental awareness, protecting the environment and projects, which put the needs of future generations to the forefront with the aim to leave behind a clean environment for them. The Company holds an ISO 14001 certificate covering all of its service areas. The Migros Better Future Plan describes issues with higher priority and action plans. The Company identifies and controls the environmental dimensions and risks of its activities from a cycle of life viewpoint, thereby focusing its efforts on reducing the factors that have a negative impact on the environment. The Integrated Annual Report describes the projects aimed at reducing environmental pollution.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Better for Our World. https://www.migroskurumsal.com/en/about-us/ our-policies#cevre-politikasi https://migroskurumsalstr.blob.core.windows. net/migroskurumsalstr/iso-14001-cevre-yonetim sistemi-638049692197408430.pdf
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B2. The environmental reports prepared to provide information on environmental management have been disclosed to the public which is inculiding the scope, reporting period, reporting date and limitations about the reporting conditions.
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The Company’s Integrated Annual Report covers the 12-month period between 1 January 2022 and 31 December 2022. The financial data in the Report covers (99.9% of) all our activities, sustainability data and domestic activities.
Migros 2022 Integrated Annual Report: About the Report section.
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B4. The environmental targets within the scope of performance incentive systems which included in the rewarding criteria have been disclosed to the public on the basis of stakeholders (such as members of the Board of Directors, managers and employees).
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The Board of Directors directs our Company’s strategic approach regarding sustainable growth and responsible and efficient use of resources. We are committed to the goals of reducing the Company’s footprint, water footprint and rate of food loss, energy conservation and increasing female representation at higher management levels with the signatures of the Board of Directors. The Sustainability Committee develops strategies on environmental, social and governance issues that can be integrated into the Company’s main strategy. Furthermore, goals encompassing the short and medium / long term approach to the strategies that have been determined are submitted to the Senior Management. The main goals that have been submitted are evaluated in light of the opinions that have been obtained and pledges are made with a Board of Directors’ resolution. Departments are expected to set at least one annual goal with respect to sustainability as well as supporting the referred main goals.
Migros 2022 Integrated Annual Report, sections on: Our Board of Directors, Our Sustainability Committee, Assessment of Risks Connected to Climate Change, Our Sustainable Distribution Systems.
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B5. How the prioritised environmental issues have been integrated into business objectives and strategies has been disclosed.
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The Company follows its environmental, social and governance priorities and roadmap on sustainability within the framework of its “Migros Better Future Plan”. The Company continues its work with the goal of monitoring, controlling and minimizing the environmental impacts that could arise from its operations. The Company has mainly prioritized “Supporting the Circular Economy”, “Extensive Combat Against the Climate Crisis” and “Sustainable Agriculture and Saving Food”. The goals for and progress made in each prioritized issue has been explained in the Integrated Annual Report.
Migros 2022 Integrated Annual Report, sections on: Our Migros Better Future Plan, Our Goals, Better for Our World.
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B7. The way of how environmental issues has been managed and integrated into business objectives and strategies throughout the Company's value chain, including the operational process, suppliers and customers has been disclosed.
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As shown from its values of “Better for Our World” and “Better for our Customers and Stakeholders”, the Company includes its stakeholders in its business strategy in order to minimize its environmental impact. Through its Sustainable Business Partners Network it implements projects together with its suppliers to measure and reduce the carbon footprint of the goods it sells, reduce the use of plastic packaging, support sustainable agriculture and small manufacturers, and prevent food waste together with its suppliers under the scope of WRI 10x20x30. Furthermore, annual audits of suppliers also include environmental matters in their scope. We also have projects such as The Bag-Free Shopping Movement and Save Your Food project to integrate customers as well.
Migros 2022 Integrated Annual Report, sections on: Better for Our World, Better for Our Customers and Stakeholders.
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B8. Whether the Company have been involved to environmental related organizations and non-governmental organizations' policy making processes and collabrations with these organizations has been disclosed.
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In the international arena, Migros is an active member of the Consumer Goods Forum (CGF). At a national level, Migros shares its opinion through the GPD, TAMPF, TUSIAD and TOBB Retail Council, of which it is a member, as may be requested by municipalities or ministries. The Company also supports the Save Your Food campaign implemented by the Ministry of Agriculture and Forestry and the Business Plastics Initiative started under the leadership of Global Compact, SKD and TUSIAD.
Migros 2022 Integrated Annual Report: Communication with Our Stakeholders section.
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B9. In the light of environmental indicators (Greenhouse gas emissions (Scope-1 (Direct), Scope-2 (Energy indirect), Scope-3 (Other indirect), air quality, energy management, water and wastewater management, waste management, biodiversity impacts)), information on environmental impacts is periodically disclosed to the public in a comparable manner.
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Information under the stated headings are shared in the Integrated Annual Report in the form of trends for a minimum of 3 years to ensure that any progress made can be monitored. The Company has nothing to share with respect to air quality since it is not a manufacturing firm.
Migros 2022 Integrated Annual Report, sections on: Better for Our World, Sustainability Performance Indicators.
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B10. Details of the standard, protocol, methodology, and baseline year used to collect and calculate data has been disclosed.
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The GHG Protocol and ISO 14064-3 standard are used in calculating and verifying carbon emissions. The Food Recovery Hierarchy and Global Food Loss and Waste Protocol are used as the basis for food loss ratios. The WRI Aqueduct Water Risk Atlas device is used to measure the water risk and water stress on the facilities used in operations. The performance indicator, base year, target year, annual performance from the base year to the reporting year are reported with respect to all environmental goals.
Migros 2022 Integrated Annual Report, sections on: Better for Our World, Sustainability Performance Indicators.
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B11. The increase or decrease in Company's environmental indicators as of the reporting year has been comparatively disclosed with previous years.
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The Company reports its performance progress on environmental sustainability as a minimum 3-year trend in the Integrated Annual Report. There are also explanations as to status with respect to annual medium / long term goals.
Migros 2022 Integrated Annual Report, sections on: Better for Our World, Sustainability Performance Indicators.
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B12. The short and long-term targets for reducing the environmental impacts have been determined and the progress compared to previous years' targets has been disclosed.
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The Company has set its goals for reducing Scope 1 and 2 emissions, water use, energy consumption, food loss ratio, and plastic waste use in its Migros Better Future Plan. The Company shares the current status of its goals on an annual basis in its Integrated Annual Report.
Migros 2022 Integrated Annual Report: Better for Our World section.
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B13. A strategy to combat the climate crisis has been created and the planned actions have been publicly disclosed.
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In its Migros Better Future Plan, the Company indicates that one of its areas of focus will be a extensive combat against climate change. It has announced its goal to reduce its carbon footprint by 42% by 2030 in line with the 1.5 ºC scenario and continues its efforts to have this target verified as a science-based by the SBT (Science-Based Target Initiative). To this end it shares its efforts to save power and prevent cooling gas leaks as well as investments in renewable energy.
Migros 2022 Integrated Annual Report, sections on: Better for Our World, Extensive Combat Against Climate Change.
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B14. The programs/procedures to prevent or minimize the potential negative impact of products and/or services on the environment have been established and disclosed.
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The life cycle analysis and carbon footprint of the Company’s own brand products have been calculated. In depth efforts continue to make the packaging used for the Company’s own brand products more sustainable. 25% of the packaging for 6 non-food own brand goods is made of r-Pet. Efficiency projects to reduce greenhouse emissions in distribution and logistics are also ongoing. Furthermore, as a member of the Business Plastic Initiative, the Company follows the goal of reducing its use of plastic.
Migros 2022 Integrated Annual Report, sections on: Our Carbon Footprint, Supporting a Circular Economy and Our Effective Waste Management, Our Efforts to Reduce Plastic Waste
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B14. The actions to reduce greenhouse gas emissions of third parties (suppliers, subcontractors, dealers, etc.) have been carried out and disclosed.
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The Company implemented the “Sustainable Business Partners Network” platform in order to measure the impact of the products it sells on Scope 3 emissions as accurately as possible. It monitors the environmental parameters such as carbon emissions, water consumption and waste quantity of its suppliers and expects them to set goals for improvement in light of climate change. It also provides workshops for its suppliers under the framework of the platform.
Migros 2022 Integrated Annual Report, sections on: Our Carbon Footprint, Our Carbon Footprint Efforts Targeting Our Suppliers.
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B15. The environmental benefits/gains and cost savings of initiatives/projects that aims reducing environmental impacts have been disclosed.
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As part of its extensive combat against climate change, the Company is working on projects to reduce its power consumption and use of cooling gases and shares its annual savings from these projects. The Company also reports to the CDP (Carbon Disclosure Project) Climate Change and Water Security programs every year.
Migros 2022 Integrated Annual Report: Our Energy Efficiency Efforts section.
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B16. The data related to energy consumption (natural gas, diesel, gasoline, LPG, coal, electricity, heating, cooling, etc.) has been disclosed as Scope-1 and Scope-2.
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The Company shares its power consumption data, together with detailed breakdowns in the form of 3-year trends in its Integrated Annual Report.
Migros 2022 Integrated Annual Report: Our Energy Efficiency Efforts section.
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B17. The information related to production of electricity, heat, steam and cooling as of the reporting year has been disclosed.
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The Company does not have any heating, cooling or steam consumption or sales as a secondary power source. It shares its electricity and other power consumption in the form of 3-year trends in its Integrated Annual Report.
Migros 2022 Integrated Annual Report: Our Energy Efficiency Efforts section.
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B18. The studies related to increase the use of renewable energy and transition to zero/low carbon electricity have been conducted and disclosed.
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The Integrated Annual Report provides detailed information on the Company’s renewable energy investments. The Company installed a solar power plant on the roof of its Adana Distribution Center in 2022. It has also obtained a I-REC International Renewable Energy Certificate by obtaining approximately 21% of its annual electricity consumption (134,100 MWh) from renewable sources.
Migros 2022 Integrated Annual Report, sections on: Our Energy Efficiency Efforts, Renewable Energy.
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B19. The renewable energy production and usage data has been publicly disclosed.
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The Company’s renewable energy consumption numbers are shared in the form of 3-year trends in the Company’s power consumption data. The Company installed a solar power plant on the roof of its Adana Distribution Center in 2022. It has also obtained a I-REC International Renewable Energy Certificate by obtaining approximately 21% of its annual power consumption (134,100 MWh) from renewable sources.
Migros 2022 Integrated Annual Report, sections on: Our Energy Efficiency Efforts, Renewable Energy.
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B20. The Company conducted projects about energy efficiency and the amount of reduction on energy consumption and emission achieved through these projects have been disclosed.
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In addition to its goal of reducing Scope 1 and Scope 2 emissions by 42% by 2030, the Company also aims to reduce its power consumption by 35% per sales square meter. To this end, optimization is achieved through a switch to new generation systems and central control over cooling, air conditioning and lighting. The Company shares its efforts to reduce power consumption, the savings achieved, and the emissions prevented within the context of its extensive combat against climate change.
Migros 2022 Integrated Annual Report: Our Energy Efficiency Efforts section.
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B21. The water consumption, the amount, procedures and sources of recycled and discharged water from underground or above ground (if any), have been disclosed.
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The Company reports the water drawn, consumed, and discharged during its operations based on source type. The Company aims to reduce its water use by 10% per sales square meter and has disclosed the projects it has implemented with this goal in mind. The Company also reports to the CDP (Carbon Disclosure Project) Water Security program every year.
Migros 2022 Integrated Annual Report, sections on: Our Sustainable Water Management, Sustainability Performance Indicators.
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B22. The information related to whether Company's operations or activities are included in any carbon pricing system (Emissions Trading System, Cap & Trade or Carbon Tax).
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The Company is not a part of the carbon pricing system. On the other hand, the pricing established through the efforts of the Ministry of Environment, Urbanization and Climate Change within the scope of the Partnership for Market Readiness (PMR) program are used as the basis for internal valuations.
Migros 2022 Integrated Annual Report: Carbon Pricing section.
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B23. The information related to accumulated or purchased carbon credits within the reporting period has been disclosed.
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The Company did not receive any carbon credit during the reporting period.
Migros 2022 Integrated Annual Report: Our Carbon Footprint section.
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B24. If carbon pricing is applied within the Company, the details have been disclosed.
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The Company uses the pricing established through the efforts of the Ministry of Environment, Urbanization and Climate Change within the scope of the Partnership for Market Readiness (PMR) program as the basis for internal valuations.
Migros 2022 Integrated Annual Report: Carbon Pricing section.
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B25. The platforms where the Company discloses its environmental information have been disclosed.
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The Company publishes its efforts regarding sustainability during the year in the Integrated Annual Report, the CDP Climate Change program, the CDP Water Security program and its corporate website.
Migros 2022 Integrated Annual Report: Better for Our World section. https://www.migroskurumsal.com/en/ sustainability
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C. SOCIAL PRINCIPLES
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C1. Human Rights and Employee Rights
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C1.1. The Institutional Human Rights and Employee Rights Policy has been established in the ligh of the Universal Declaration of Human Rights, ILO Conventions ratified by Turkey and other relevant legislation. The policy and the officals that responsible for the implementation of it have been determined and disclosed.
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The Company has a Human Resources Policy and a Human Rights and Equal Opportunity Policy in place. The implementation of these policies are supervised by Chief Human Resources Officer. The Internal Audit Department also monitors compliance with the policies and regularly reports to the Senior Management.
Migros 2022 Integrated Annual Report: Human Rights Compliance section. https://www.migroskurumsal.com/en/about-us/ our-policies#insan-haklari-ve-firsat-esitligi politikasi https://www.migroskurumsal.com/en/about-us/ our-policies#insan-kaynaklari-politikasi
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C1.2. Considering the effects of supply and value chain, fair workforce, improvement of labor standards, women's employment and inclusion issues (gender, race, religion, language, marital status, ethnic identity, sexual orientation, gender identity, family responsibilities, union activities, political opinion, disability, social and cultural differences, etc., such as non-discrimination) are included in its policy on employee rights.
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The Company discloses the main principles it expects its suppliers to comply with in its Responsible Sourcing Policy and every contract executed with suppliers contains a clause requiring an undertaking to comply with such principles. Every year the Company conducts ethics, social and environmental audits of is suppliers under the scope of the GC-Ethical Compliance. These processes are disclosed in detail in the Integrated Annual Report.
Migros 2022 Integrated Annual Report: Sustainable Growth with Our Suppliers section. https://www.migroskurumsal.com/en/about-us/ our-policies#sorumlu-tedarik-politikasi
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C1.3. The measures taken for the minority rights/equality of opportunity or the ones who are sensitive about certain economic, environmental, social factors (low income groups, women, etc.) along the supply chain have been disclosed.
X
One of the areas the Company has identified in the Migros Better Future Plan as a point of focus is Gender Equality and Equal Opportunity. It shares the projects it has implemented both internally and at a societal level within this context. Furthermore, every year it conducts ethics, social and environmental audits of is suppliers under the scope of the GC-Ethical Compliance.
Migros 2022 Integrated Annual Report, sections on: Gender Equality and Equal Opportunity, Sustainable Growth with Our Suppliers.
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C1.4. The developments regarding preventive and corrective practices against discrimination, inequality, human rights violations, forced and child labor have been disclosed.
X
In every activity of the Company forced labor / child labor and discrimination are prohibited with very clear language. Its statements regarding this matter are also verified independently. Every year, the Company conducts both internal audits and audits of its suppliers with respect to this issue and transparently publishes the results in its Integrated Annual Report. Moreover, the supplier audits are also included in the third-party assurance.
Migros 2022 Integrated Annual Report, sections on: Gender Equality and Equal Opportunity, Sustainable Growth with Our Suppliers, Human Rights Compliance.
oda_EmployeeRightPolicyIncludesInvestmentsInEmployeesCompensationFringeBenefitsRightToUnionizeWorkLifeBalanceSolutionsTalentManagement|http://www.xbrl.org/2003/role/verboseLabel
C1.5. Investments in employees (education, development policies), compensation, fringe benefits, right to unionize, work/life balance solutions and talent management are included in the employee rights policy.
X
The training provided to Company employees for career and personal development, unionization rights, and side benefits are disclosed in the Integrated Annual Report. In addition, the Company also has a Human Rights Policy, Severance Policy and Human Rights and Equal Opportunity Policy in place.
Migros 2022 Integrated Annual Report: Better for Our Employees section. https://www.migroskurumsal.com/en/about-us/ our-policies#insan-haklari-ve-firsat-esitligi politikasi https://www.migroskurumsal.com/en/about-us/ our-policies#insan-kaynaklari-politikasi https://www.migroskurumsal.com/en/about-us/ our-policies#tazminat-politikasi
oda_MechanismForEmployeeComplaintsAndResolutionOfDisputesEstablishedRelatedSolutionProcessesDetermined|http://www.xbrl.org/2003/role/verboseLabel
C1.5. The mechanism for employee complaints and resolution of disputes have been established and related solution processes have been determined.
X
The etikkurul@migros.com.tr email address and Migros Hotline are available for employees. Employees may share their requests anonymously. The Company has established an “Ethical Denunciation Monitoring and Recording” system in order to gather, evaluate and systematically monitor tips collected from various channels such as the call center, email or mobile application.
Migros 2022 Integrated Annual Report: Compliance with Corporate Policies and Code of Ethics section.
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C1.5. The activities carried out within the reporting period which related to ensure employee satisfaction have been disclosed.
X
The performance cards for all directors at a managerial or higher level include a “Employee Satisfaction and Loyalty” goal. Moreover, an independent research firm measures the levels of employee satisfaction and loyalty to the Company with the “Employee Loyalty and Satisfaction Survey” it conducts every year. The Company’s efforts toward projects for contributing to employee development, employee satisfaction and employee health are disclosed.
Migros 2022 Integrated Annual Report: Better for Our Employees section.
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C1.6. The occupational health and safety policies have been established and disclosed.
X
The Company has an Occupational Health and Safety Policy in place.
https://www.migroskurumsal.com/en/about-us/ our-policies#is-sagligi-ve-guvenligi
oda_MeasuresTakenForProtectingHealthPreventingOccupationalAccidentStatisticsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.6. The measures taken for protecting health, preventing occupational accidents and related statistics have been disclosed.
X
The Company discloses the work it conducts within the scope of ensuring occupational health and safety for its employees. Furthermore, it has set the target of lowering its lost time injury frequency rate and shares its work health and safety statistics in the form of 3-year trends.
Migros 2022 Integrated Annual Report, sections on: Occupational Health and Safety, Sustainability Performance Indicators.
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C1.7. The personal data protection and data security policies have been established and disclosed.
X
The Company has a Privacy and Data Security Policy, Personal Data Protection and Processing Policy and an Information Security Policy in place. It has also established the requisite auditing and reporting mechanisms within this context. Detailed information is disclosed in the Integrated Annual Report.
https://www.migroskurumsal.com/en/about-us/ our-policies#gizlilik-ve-veri-guvenligi https://www.migroskurumsal.com/hakkimizda/ politikalarimiz#kisisel-verilerin-korunmasi ve-islenmesi-politikasi https://www. migroskurumsal.com/en/about-us/our policies#bilgi-guvenlik-politikasi
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C1.8. The ethics policy have been established and disclosed.
X
The Company has a Code of Ethics and an Anti-Bribery and Anti Corruption Policy in place. In addition, the audit and monitoring work done with respect to these policies as well as the results thereof are also published every year.
Migros 2022 Integrated Annual Report, sections on: Business Ethics, Anti-Bribery and Anti-Corruption, Compliance with Corporate Policies and Code of Ethics. https://www.migroskurumsal.com/en/about-us/ our-policies#migros-etik-kurallari https://www.migroskurumsal.com/en/about-us/ our-policies#rusvet-ve-yolsuzlukla-mucadele politikasi
oda_StudiesRelatedToSocialInvestmentSocialResponsibilityFinansalInclusivityAccessToFinanceExplained|http://www.xbrl.org/2003/role/verboseLabel
C1.9. The studies related to social investment, social responsibility, finansal inclusivity and access to finance have been explained.
X
The Company’s social responsibility projects are published on its corporate website and the Integrated Annual Report.
Migros 2022 Integrated Annual Report: Responsibility and Awareness Efforts section. https://www.migroskurumsal.com/en/ sustainability/our-works
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C1.10. The informative meetings and training programs related to ESG policies and practices have been organized for employees.
X
The Company offers corporate policy training to all employees with regards to its Environmental Policy, Human Rights and Equal Opportunity Policy, Anti-Bribery and Anti-Corruption Policy, Responsible Sourcing Policy and Code of Ethics. The Company also organizes a series of sustainability training to cover environmental matters as well as training on societal gender equality.
Migros 2022 Integrated Annual Report, sections on: Contributions to Employee Development, Sustainability Workshops, Our Efforts for Gender Equality within the Company.
oda_StakeholdersInternationalStandardsInitiativesSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
C2. Stakeholders, International Standards and Initiatives
oda_CustomerSatisfactionPolicyRegardingTheManagementAndResolutionOfCustomerComplaintPreparedDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C2.1. The customer satisfaction policy regarding the management and resolution of customer complaints has been prepared and disclosed.
X
The communication work, research, loyalty programs conducted by the Company to provide its customers with a good and safe experience are disclosed annually. Customer requests received from all channels are integrated and quickly resolved through the Migros Engagement Platform. The Company holds a TSE ISO 10002 Customer Satisfaction Management System quality certificate.
Migros 2022 Integrated Annual Report, sections on: Good and Secure Customer Experience, Quality, Freshness, Hygiene.
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C2.2. The information about the communication with stakeholders (which stakeholder, subject and frequency) have been disclosed.
X
All channels, methods, and frequency of communication with all main stakeholders in accordance with GRI standards have been disclosed in the Integrated Annual Report in the form of a detailed table.
Migros 2022 Integrated Annual Report: Communication with Our Stakeholders section.
oda_TheInternationalReportingStandardsThatAdoptedInReportingExplained|http://www.xbrl.org/2003/role/verboseLabel
C2.3. The international reporting standards that adopted in reporting have been explained.
X
The Company’s Integrated Annual Report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards and the International Integrated Reporting Framework published by the International Integrated Reporting Council (IIRC). At the same time, sections contributing to the World Economic Forum Stakeholder Capitalism Metrics, the Principles of the United Nations Global Compact, and Sustainable Development Goals have been identified.
Migros 2022 Integrated Annual Report: About the Report section
oda_PrinciplesAdoptedRegardingSustainabilitySignatoryOrMemberInternationalOrganizationsCommitteesPrinciplesDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C2.4. The principles adopted regarding sustainability,the signatory or member international organizations, committees and principles have been disclosed.
X
The Company is a member of the Food Waste, Collaboration for Healthier Lives, Product Data coalitions in the Consumer Goods Forum. The Company is also a pledgor under LEAD Network EU, UN Global Compact and Business Plastic Initiative. Its pledges and projects regarding such pledges are disclosed in its Integrated Annual Report.
Migros 2022 Integrated Annual Report: Memberships, Collaborations and Initiatives section.
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C2.5. The improvements have been made and studies have been carried out in order to be included in the Borsa Istanbul sustainability indices and/or international index providers.
X
The Company is the only food retailer to have been listed on the Istanbul Stock Exchange for 9 consecutive years and has also earned the right to be included in the Istanbul Stock Exchange Sustainability 25 Index listed for the first time in 2022.
Migros 2022 Integrated Annual Report: Highlights of 2022 section.
oda_CorporateGovernancePrinciplesAbstract|http://www.mkk.com.tr/2015/role/CapsLockLabel
D. CORPORATE GOVERNANCE PRINCIPLES
oda_OpinionsOfStakeholdersSoughtInTheDeterminationOfMeasuresAndStrategiesRelatedToSustainability|http://www.xbrl.org/2003/role/verboseLabel
D1. The opinions of stakeholders have been sought in the determination of measures and strategies related to sustainability field.
X
Appointed by the CEO on behalf of the Board of Directors, the Sustainability Committee manages, implements, monitors and measures the Company’s efforts in sustainability. The Committee determines the Company’s strategy and road map for sustainability and organizes surveys to obtain the opinions of customers, suppliers and employees when updating such strategy and roadmap, while also taking into consideration the opinions received from other stakeholders throughout the year.
Migros 2022 Integrated Annual Report, sections on: Our Materiality Matrix in 2022 Our Sustainability Committee.
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D2. The social responsibility projects, awareness activities and trainings have been carried out to raise awareness about sustainability and its importance.
X
The Company is working on a number of responsibility and awareness projects through various collaborations and discloses the progress made in such projects both on its website and in the Integrated Annual Report.
Migros 2022 Integrated Annual Report: Our Social Contribution Projects and Collaborations section.