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Our people - Summary of Staffing Costs (Details) - GBP (£)
£ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Number and average number of employees [abstract]      
Wages and salaries £ 5,622 £ 5,879 £ 5,721
Cash-based incentive plans 242 233 293
Share-based incentive plans (note 21) 109 140 122
Social security costs 692 715 689
Pension costs (note 22) 215 213 205
Severance 61 78 44
Other staff costs 820 879 1,092
Staffing costs 7,761 8,137 8,166
Non-headline staff costs £ 137 £ 71 £ 16