GENERAL	12 Months Ended
Dec. 31, 2019
GENERAL
GENERAL	NOTE 1:- GENERAL a.Business overview: AudioCodes Ltd. (the "Company") and its subsidiaries (together the "Group") design, develop and market products and services for advanced voice networking and media processing solutions for the digital workplace. The Company enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers and hosted business services. The Company offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world. The Company operates through its wholly-owned subsidiaries in the United States, Europe, Asia, Latin America, Australia and Israel. b.The Group is dependent upon sole source suppliers for certain key components used in its products, including certain digital signal processing chips. Although there are a limited number of manufacturers of these particular components, management believes that other suppliers could provide similar components on comparable terms. A change in suppliers, however, could cause a delay in manufacturing and a possible loss of sales, which could adversely affect the operating results and financial position of the Group. c.During the years ended December 31, 2019, 2018 and 2017, the Group had a major customer which accounted for 16.0%, 17.8% and 17.5%, respectively, of total revenues in those years. In addition, during the years ended December 31, 2019, 2018 and 2017, the Group had an additional major customer which accounted for 13.5%, 11.1% and 12.7%, respectively, of total revenues in those years. No other customer accounted for more than 10% of the Group’s revenues in those periods.

NOTE 1:- GENERAL

a.Business overview:

AudioCodes Ltd. (the "Company") and its subsidiaries (together the "Group") design, develop and market products and services for advanced voice networking and media processing solutions for the digital workplace. The Company enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers and hosted business services. The Company offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.

The Company operates through its wholly-owned subsidiaries in the United States, Europe, Asia, Latin America, Australia and Israel.

b.The Group is dependent upon sole source suppliers for certain key components used in its products, including certain digital signal processing chips. Although there are a limited number of manufacturers of these particular components, management believes that other suppliers could provide similar components on comparable terms. A change in suppliers, however, could cause a delay in manufacturing and a possible loss of sales, which could adversely affect the operating results and financial position of the Group.

c.During the years ended December 31, 2019, 2018 and 2017, the Group had a major customer which accounted for 16.0%, 17.8% and 17.5%, respectively, of total revenues in those years. In addition, during the years ended December 31, 2019, 2018 and 2017, the Group had an additional major customer which accounted for 13.5%, 11.1% and 12.7%, respectively, of total revenues in those years. No other customer accounted for more than 10% of the Group’s revenues in those periods.