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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Disaggregation of Revenue [Line Items]        
Total revenue $ 119,605 $ 91,603 $ 227,496 $ 169,691
Hosted Services - Business        
Disaggregation of Revenue [Line Items]        
Total revenue 95,092 72,382 178,732 133,435
Hosted Services - Consumer        
Disaggregation of Revenue [Line Items]        
Total revenue 9,810 7,587 18,821 13,826
Professional Services        
Disaggregation of Revenue [Line Items]        
Total revenue $ 14,703 $ 11,634 $ 29,943 $ 22,430