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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Disaggregation of Revenue [Line Items]
Total revenue	$ 60,154	$ 74,244	$ 184,454	$ 239,268
Hosted Services - Business
Disaggregation of Revenue [Line Items]
Total revenue	51,175	62,655	156,630	201,466
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	$ 8,979	$ 11,589	$ 27,824	$ 37,802

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