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Revenue Recognition (Tables) | 3 Months Ended
--- | ---
Mar. 31, 2026
Revenue from Contract with Customer [Abstract] |
Schedule of Disaggregation of Revenue | The following table presents the Company’s revenues disaggregated by revenue source:
| Three Months Ended March 31,
| 2026 |  | 2025
| (In thousands)
Hosted services | $ | 49,361 |  |  | $ | 55,134 |
Professional services | 7,595 |  |  | 9,566 |
Total revenue | $ | 56,956 |  |  | $ | 64,700 |
Schedule of Revenue by Geographic Region |
| Three Months Ended March 31,
| 2026 |  | 2025
| (In thousands)
Americas (1) | $ | 29,970 |  |  | $ | 41,552 |
EMEA (2) | 17,493 |  |  | 14,186 |
APAC (3) | 9,493 |  |  | 8,962 |
Total revenue | $ | 56,956 |  |  | $ | 64,700 |
—————————————— (1)United States, Canada, Latin America and South America (“Americas”) (2)Europe, the Middle East and Africa (“EMEA”) (3)Asia-Pacific (“APAC”)
Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue | The opening and closing balances of the Company’s contract acquisition costs, net, and deferred revenues are as follows:
|  |  |  |  | Contract Acquisition Costs, Net (Non-current) |  | Deferred Revenue (Current) |  | Deferred Revenue (Non-current) |  |  |  |  |
|  |  |  |  | (In thousands)
Balance as of December 31, 2024 |  |  |  |  | $ | 33,559 |  |  | $ | 57,980 |  |  | $ | 323 |  |  |  |  |  |
Decrease net |  |  |  |  | (9,608) |  |  | (3,685) |  |  | (233) |  |  |  |  |  |
Balance as of December 31, 2025 |  |  |  |  | $ | 23,951 |  |  | $ | 54,295 |  |  | $ | 90 |  |  |  |  |  |
(Decrease) increase, net |  |  |  |  | (3,095) |  |  | 3,692 |  |  | (58) |  |  |  |  |  |
Balance as of March 31, 2026 |  |  |  |  | $ | 20,856 |  |  | $ | 57,987 |  |  | $ | 32 |  |  |  |  |  |
Schedule of Allowance for Uncollectible Accounts |
| March 31, 2026 |  | December 31, 2025
| (In thousands)
Balance, beginning of year | $ | 4,451 |  |  | $ | 8,627 |
Additions charged to costs and expenses | 499 |  |  | 866 |
Deductions/write-offs | (165) |  |  | (5,042) |
Balance, end of period | $ | 4,785 |  |  | $ | 4,451 |

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