XML 38 R27.htm IDEA: XBRL DOCUMENT v3.26.1
Revenue Recognition (Tables)
3 Months Ended
Mar. 31, 2026
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The following table presents the Company’s revenues disaggregated by revenue source:
Three Months Ended March 31,
20262025
(In thousands)
Hosted services$49,361 $55,134 
Professional services7,595 9,566 
Total revenue$56,956 $64,700 
Schedule of Revenue by Geographic Region
Three Months Ended March 31,
20262025
(In thousands)
Americas (1)
$29,970 $41,552 
EMEA (2)
17,493 14,186 
APAC (3)
9,493 8,962 
Total revenue$56,956 $64,700 
——————————————
(1)United States, Canada, Latin America and South America (“Americas”)
(2)Europe, the Middle East and Africa (“EMEA”)
(3)Asia-Pacific (“APAC”)
Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue The opening and closing balances of the Company’s contract acquisition costs, net, and deferred revenues are as follows:
Contract Acquisition
Costs, Net
(Non-current)
Deferred Revenue
(Current)
Deferred Revenue
(Non-current)
(In thousands)
Balance as of December 31, 2024$33,559 $57,980 $323 
Decrease net(9,608)(3,685)(233)
Balance as of December 31, 2025$23,951 $54,295 $90 
(Decrease) increase, net(3,095)3,692 (58)
Balance as of March 31, 2026$20,856 $57,987 $32 
Schedule of Allowance for Uncollectible Accounts
March 31,
2026
December 31,
2025
(In thousands)
Balance, beginning of year$4,451 $8,627 
Additions charged to costs and expenses499 866 
Deductions/write-offs(165)(5,042)
Balance, end of period$4,785 $4,451