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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Dec. 31, 2025
OPERATING ACTIVITIES:      
Net loss $ (8,827) $ (14,133)  
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:      
Stock-based compensation expense 2,262 4,709  
Depreciation and amortization expense 4,940 5,587  
Reduction of operating lease right-of-use assets 23 35  
Amortization of purchased intangible assets and finance leases 172 231  
Amortization of debt issuance costs and accretion of debt discount 2,011 1,788  
Change in the fair value of Warrants (1,116) (8,824) $ (13,202)
Non-cash interest expense 6,241 5,690  
Allowance for credit losses 499 416 866
Deferred income taxes 0 78  
Changes in operating assets and liabilities:      
Accounts receivable (2,536) (1,205)  
Prepaid expenses and other current assets (335) 3,624  
Contract acquisition costs 3,109 1,662  
Accounts payable, accrued expenses and other current liabilities (604) (5,944)  
Deferred revenue 3,694 3,170  
Other liabilities 11 20  
Net cash provided by (used in) operating activities 9,544 (3,096)  
INVESTING ACTIVITIES:      
Purchases of property and equipment, including capitalized internal-use software development costs (2,644) (3,759)  
Purchases of intangible assets (272) (386)  
Net cash used in investing activities (2,916) (4,145)  
FINANCING ACTIVITIES:      
Principal payments for finance leases 0 (26)  
Net cash used in financing activities 0 (26)  
Effect of foreign exchange rate changes on cash and cash equivalents (133) 284  
Net increase (decrease) in cash and cash equivalents 6,495 (6,983)  
Cash and cash equivalents - beginning of year 95,004 183,237 183,237
Cash and cash equivalents - end of period 101,499 176,254 $ 95,004
Supplemental disclosure of other cash flow information:      
Cash paid for income taxes, net 427 330  
Supplemental disclosure of non-cash investing and financing activities:      
Purchase of property and equipment and intangible assets recorded in accounts payable $ 147 $ 896