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GENERAL (Schedule of Acquired Intangible Assets) (inContact) (Details) - USD ($) $ in Thousands |  | 1 Months Ended
--- | --- | ---
Nov. 14, 2016 | Mar. 22, 2016
inContact [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets | $ 538,000 |
inContact [Member] | Trademark [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets | $ 36,400 |
inContact [Member] | Trademark [Member] | Minimum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 2 years |
inContact [Member] | Trademark [Member] | Maximum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 8 years |
inContact [Member] | Core technology [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets | $ 353,700 |
inContact [Member] | Core technology [Member] | Minimum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 4 years |
inContact [Member] | Core technology [Member] | Maximum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 8 years |
inContact [Member] | Customer Relationships [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets | $ 147,900 |
inContact [Member] | Customer Relationships [Member] | Minimum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 5 years |
inContact [Member] | Customer Relationships [Member] | Maximum [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Intangible Estimated useful life | 7 years |
Nexidia [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets |  | $ 63,400
Nexidia [Member] | Trademark [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets |  | $ 7,500
Intangible Estimated useful life |  | 12 years
Nexidia [Member] | Core technology [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets |  | $ 17,400
Intangible Estimated useful life |  | 5 years
Nexidia [Member] | Customer Relationships [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets |  | $ 27,600
Intangible Estimated useful life |  | 6 years
Nexidia [Member] | Customer backlog [Member] |  |
Acquired Finite-Lived Intangible Assets [Line Items] |  |
Total intangible assets |  | $ 10,900
Intangible Estimated useful life |  | 1 year

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- Definition Amount of intangible assets, excluding goodwill, acquired at the acquisition date. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 805 -SubTopic 20 -Section 50 -Paragraph 1 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=84161108&loc=d3e4845-128472 + Details
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- Definition Useful life of finite-lived intangible assets, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days. + References No definition available. + Details
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