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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
12 Months Ended
Dec. 31, 2017
Segment Reporting [Abstract]  
REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
NOTE 15:-
REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION

a.
Reportable segments:

ASC 280, Segment Reporting, establishes standards for reporting information about operating segments. Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. The Company's chief operating decision maker is its Chief Executive Officer.

During 2015, the Company divested its Physical Security as well as its Cyber and Intelligence operations, which were a major part of the Security Solutions segment, to allow it to focus on its core markets as part of the execution of its long-term strategy. Following this divestiture, the Company operates in the following operation-based segments: Customer Engagement provide data driven insights that enable businesses to deliver consistent and personalized experience to customers, and Financial Crime and Compliance provide real time and cross-channel fraud prevention, anti-money laundering, brokerage compliance and enterprise-wide case management.

   
Year ended December 31, 2017
 
   
Customer Engagement
(1) (2)
   
Financial Crime and Compliance
   
Not
allocated
   
Total
 
                         
Revenues
 
$
1,051,350
   
$
280,802
   
$
-
   
$
1,332,152
 
                                 
Operating income
 
$
175,247
   
$
101,774
   
$
(126,951
)
 
$
150,071
 
 
   
Year ended December 31, 2016
 
   
Customer Engagement
(1) (2)
   
Financial Crime and Compliance
   
Not
allocated
   
Total
 
                         
Revenues
 
$
754,398
   
$
261,144
   
$
-
   
$
1,015,542
 
                                 
Operating income
 
$
202,893
   
$
89,990
   
$
(158,707
)
 
$
134,176
 
 
   
Year ended December 31, 2015
 
   
Customer Engagement
(1) (2)
   
Financial Crime and Compliance
   
Not
allocated
   
Total
 
                         
Revenues
 
$
688,060
   
$
238,807
   
$
-
   
$
926,867
 
                                 
Operating income
 
$
206,994
   
$
73,131
   
$
(114,019
)
 
$
166,106
 

(1)
Includes the results of a certain operation (formerly part of the Security Solutions segment), which was retained following the above mentioned divestiture and integrated within the Customer Engagement operating segment.
 
(2)
Includes the results of companies which were acquired in 2017 and 2016 and are being integrated within the Customer Engagement segment.
 
The following presents property and equipment as of December 31, 2017 and 2016, based on operational segments:
 
   
December 31,
 
   
2017
   
2016
 
             
Customer Engagement
 
$
104,981
   
$
68,935
 
Financial Crime and Compliance
   
9,636
     
13,192
 
Non-allocated
   
3,658
     
5,551
 
                 
   
$
118,275
   
$
87,678
 

b.
Geographical information:

Total revenues from external customers on the basis of the Company's geographical areas are as follows:
 
   
Year ended December 31,
 
   
2017
   
2016
   
2015
 
                   
Americas, principally the US
 
$
1,035,871
   
$
720,520
   
$
630,096
 
EMEA (*)
   
186,268
     
189,223
     
192,640
 
Israel
   
3,693
     
4,295
     
4,231
 
Asia Pacific
   
106,320
     
101,504
     
99,900
 
                         
   
$
1,332,152
   
$
1,015,542
   
$
926,867
 

The following presents property and equipment as of December 31, 2017 and 2016, based on geographical areas:
 
   
December 31,
 
   
2017
   
2016
 
             
Americas, principally the US
 
$
70,404
   
$
49,175
 
EMEA (*)
   
3,557
     
3,398
 
Israel
   
37,571
     
28,237
 
Asia Pacific
   
6,743
     
6,868
 
                 
   
$
118,275
   
$
87,678
 

(*)
Includes Europe, the Middle East (excluding Israel) and Africa.