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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION (Tables)

12 Months Ended

Dec. 31, 2017

Segment Reporting [Abstract]

Financial Information of The Company's Reportable Segments

		Year ended December 31, 2017
		Customer Engagement (1) (2)				Financial Crime and Compliance				Not allocated				Total
																	Revenues		$	1,051,350			$	280,802			$	-			$	1,332,152
Operating income		$	175,247			$	101,774			$	(126,951	)		$	150,071

		Year ended December 31, 2016
		Customer Engagement (1) (2)				Financial Crime and Compliance				Not allocated				Total
																	Revenues		$	754,398			$	261,144			$	-			$	1,015,542
Operating income		$	202,893			$	89,990			$	(158,707	)		$	134,176

		Year ended December 31, 2015
		Customer Engagement (1) (2)				Financial Crime and Compliance				Not allocated				Total
																	Revenues		$	688,060			$	238,807			$	-			$	926,867
Operating income		$	206,994			$	73,131			$	(114,019	)		$	166,106

(1) Includes the results of a certain operation (formerly part of the Security Solutions segment), which was retained following the above mentioned divestiture and integrated within the Customer Engagement operating segment.

(2) Includes the results of companies which were acquired in 2017 and 2016 and are being integrated within the Customer Engagement segment.

Schedule of Long-Lived Assets by Operational Segments

The following presents property and equipment as of December 31, 2017 and 2016, based on operational segments:

		December 31,
		2017				2016
Customer Engagement		$	104,981			$	68,935
Financial Crime and Compliance			9,636				13,192
Non-allocated			3,658				5,551
		$	118,275			$	87,678

Schedule of Total Revenues from External Customers by Geographical Areas

Total revenues from external customers on the basis of the Company's geographical areas are as follows:

		Year ended December 31,
		2017				2016				2015
Americas, principally the US		$	1,035,871			$	720,520			$	630,096
EMEA (*)			186,268				189,223				192,640
Israel			3,693				4,295				4,231
Asia Pacific			106,320				101,504				99,900
		$	1,332,152			$	1,015,542			$	926,867

Schedule of Long-Lived Assets by Geographical Areas

The following presents property and equipment as of December 31, 2017 and 2016, based on geographical areas:

		December 31,
		2017				2016
Americas, principally the US		$	70,404			$	49,175
EMEA (*)			3,557				3,398
Israel			37,571				28,237
Asia Pacific			6,743				6,868
		$	118,275			$	87,678

(*) Includes Europe, the Middle East (excluding Israel) and Africa.

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- Definition

Tabular disclosure of information concerning material long-lived assets by operational segments (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets).

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+ References

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-Publisher FASB
-Name Accounting Standards Codification
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-SubTopic 10
-Section 50
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-Name Accounting Standards Codification
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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

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-Publisher FASB
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