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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION (Tables) | 12 Months Ended
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Dec. 31, 2018
Segment Reporting [Abstract] |
Financial Information of The Company's Reportable Segments |
|  | Year ended December 31, 2018 |
|  | Customer Engagement (1) |  |  | Financial Crime and Compliance |  |  | Not allocated |  |  | Total |
Revenues |  | $ | 1,156,142 |  |  | $ | 288,377 |  |  | $ | - |  |  | $ | 1,444,519 |
Operating income |  | $ | 223,078 |  |  | $ | 109,464 |  |  | $ | (134,926 | ) |  | $ | 197,616 |
|  | Year ended December 31, 2017 |
|  | Customer Engagement (1) |  |  | Financial Crime and Compliance |  |  | Not allocated |  |  | Total |
Revenues |  | $ | 1,051,350 |  |  | $ | 280,802 |  |  | $ | - |  |  | $ | 1,332,152 |
Operating income |  | $ | 175,247 |  |  | $ | 101,774 |  |  | $ | (126,950 | ) |  | $ | 150,071 |
|  | Year ended December 31, 2016 |
|  | Customer Engagement (1) (2) |  |  | Financial Crime and Compliance |  |  | Not allocated |  |  | Total |
Revenues |  | $ | 754,398 |  |  | $ | 261,144 |  |  | $ | - |  |  | $ | 1,015,542 |
Operating income |  | $ | 202,893 |  |  | $ | 89,990 |  |  | $ | (158,707 | ) |  | $ | 134,176 |
| (1) | Includes the results of companies which were acquired in 2018 and 2017 and are being integrated within the Customer Engagement segment.
| (2) | Includes the results of a certain operation (formerly part of the Security Solutions segment), which was retained and integrated within the Customer Engagement operating segment.
Schedule of Long-Lived Assets by Operational Segments | The following table presents property and equipment as of December 31, 2018 and 2017, based on operational segments:
|  | December 31, |
|  | 2018 |  |  | 2017 |
Customer Engagement |  | $ | 130,425 |  |  | $ | 104,981 |
Financial Crime and Compliance |  |  | 8,262 |  |  |  | 9,636 |
Non-allocated |  |  | 1,651 |  |  |  | 3,658 |
|  | $ | 140,338 |  |  | $ | 118,275 |
Schedule of Total Revenues from External Customers by Geographical Areas | Total revenues from external customers on the basis of the Company's geographical areas are as follows:
|  | Year ended December 31, |
|  | 2018 |  |  | 2017 |  |  | 2016 |
Americas, principally the US |  | $ | 1,123,866 |  |  | $ | 1,035,871 |  |  | $ | 720,520 |
EMEA (*) |  |  | 202,521 |  |  |  | 186,268 |  |  |  | 189,223 |
Israel |  |  | 4,402 |  |  |  | 3,693 |  |  |  | 4,295 |
Asia Pacific |  |  | 113,730 |  |  |  | 106,320 |  |  |  | 101,504 |
|  | $ | 1,444,519 |  |  | $ | 1,332,152 |  |  | $ | 1,015,542 |
Schedule of Long-Lived Assets by Geographical Areas | The following presents property and equipment as of December 31, 2018 and 2017, based on geographical areas:
|  | December 31, |
|  | 2018 |  |  | 2017 |
Americas, principally the US |  | $ | 90,333 |  |  | $ | 70,404 |
EMEA (*) |  |  | 2,947 |  |  |  | 3,557 |
Israel |  |  | 40,076 |  |  |  | 37,571 |
Asia Pacific |  |  | 6,982 |  |  |  | 6,743 |
|  | $ | 140,338 |  |  | $ | 118,275 |
| (*) | Includes Europe, the Middle East (excluding Israel) and Africa.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=108376223&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8721-108599 Reference 5: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8906-108599 + Details
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