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GOODWILL

12 Months Ended

Dec. 31, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Following the Company's acquisitions in 2020 and 2019, as described in Note 1b, the changes in the carrying amount of goodwill allocated to reportable segments for the years ended December 31, 2020 and 2019 are as follows:


	Year ended December 31, 2020
	Customer Engagement		Financial Crime and Compliance		Total
As of January 1, 2020	$	1,114,680	$	263,738	$	1,378,418
Acquisitions	35,034		85,723		120,757
Functional currency translation adjustments	3,309		768		4,077
As of December 31, 2020	$	1,153,023	$	350,229	$	1,503,252


	Year ended December 31, 2019
	Customer Engagement		Financial Crime and Compliance		Total
As of January 1, 2019	$	1,103,091	$	263,115	$	1,366,206
Acquisitions (*)	9,176		—		9,176
Functional currency translation adjustments	2,413		623		3,036
As of December 31, 2019	$	1,114,680	$	263,738	$	1,378,418

(*)Including adjustment of $(5,304), resulting from finalization of purchase price allocations with respect to 2019.

(*)