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GOODWILL (Schedule of Goodwill) (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Goodwill [Line Items]    
Beginning balance, as of January 1 $ 1,378,418 $ 1,366,206
Acquisitions 120,757 9,176
Functional currency translation adjustments 4,077 3,036
Ending balance, as of December 31 1,503,252 1,378,418
Customer Engagement    
Goodwill [Line Items]    
Beginning balance, as of January 1 1,114,680 1,103,091
Acquisitions 35,034 9,176
Functional currency translation adjustments 3,309 2,413
Ending balance, as of December 31 1,153,023 1,114,680
Financial Crime and Compliance    
Goodwill [Line Items]    
Beginning balance, as of January 1 263,738 263,115
Acquisitions 85,723 0
Functional currency translation adjustments 768 623
Ending balance, as of December 31 $ 350,229 263,738
inContact    
Goodwill [Line Items]    
Adjusted goodwill   $ (5,304)