XML 235 R90.htm IDEA: XBRL DOCUMENT v3.21.1
REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION (Financial Information of The Company's Reportable Segments) (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]      
Revenues $ 1,648,016 $ 1,573,912 $ 1,444,519
Operating income (loss) 242,047 238,717 197,616
Segment Reconciling Items      
Segment Reporting Information [Line Items]      
Revenues 0 0 0
Operating income (loss) (119,235) (130,624) (129,644)
Customer Engagement | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 1,347,511 1,265,113 1,156,142
Operating income (loss) 268,010 244,599 217,796
Financial Crime and Compliance | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 300,505 308,799 288,377
Operating income (loss) $ 93,272 $ 124,742 $ 109,464