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SHAREHOLDERS' EQUITY | 12 Months Ended
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Dec. 31, 2021
Stockholders' Equity Note [Abstract] |
SHAREHOLDERS' EQUITY | SHAREHOLDERS' EQUITY a.The ordinary shares, par value NIS 1.0 per share, of the Company are traded on the Tel-Aviv Stock Exchange and its American Depositary Shares ("ADSs"), each representing one fully paid ordinary share, are traded on The NASDAQ Stock Market. b.Share option plan: 2016 Share Incentive Plan In February 2016 the Company adopted the 2016 Share Incentive Plan (the "2016 Plan" ). The Company adopted the 2016 Plan to provide incentives to employees, directors, consultants and/or contractors by rewarding performance and encouraging behavior that will improve the Company’s profitability. Under the 2016 Plan, the Company's employees, directors, consultants and/or contractors may be granted any equity-related award, including: any type of an option to acquire the Company's ordinary shares; share appreciation right; share and/or restricted share award ("RSA"); restricted stock unit ("RSU") and/or other share unit; and/or other share-based award and/or other right or benefit under the 2016 Plan, including any such equity-related award that is a performance-based award (each an "Award"). Generally, under the terms of the 2016 Plan, unless determined otherwise by the administrator of the 2016 Plan, 25% of an Award granted becomes exercisable on the first anniversary of the date of grant and 6.25% becomes exercisable once every quarter during the subsequent three years. Specifically with respect to RSUs and options granted with an exercise price equal to the nominal value of an ordinary share ("par value options"), unless determined otherwise by the Board of Directors, 25% of the RSUs and the par value options granted become vested on each of the four consecutive annual anniversaries following the date of grant. Certain executive officers are entitled to acceleration of vesting of Awards in the event of a change of control, subject to certain conditions. Awards with a vesting period expire six years after the date of grant. Pursuant to a resolution of the Company's Board of Directors dated February 4, 2014, options that are performance-based and that were granted during calendar year 2014 and thereafter shall expire seven years following the date of grant. The maximum number of shares that may be subject to Awards granted under each of the Plans is calculated each calendar year as 3% of the Company’s issued and outstanding share capital as of December 31 of the preceding calendar year (pursuant to an amendment of the 2016 Plan approved by the Board of Directors on October 2, 2019). Such amount is reset for each calendar year. Awards are non-transferable except by will or the laws of descent and distribution. Options granted under the 2016 Plan are granted at an exercise price equal to the average of the closing prices of one ADR as quoted on the NASDAQ market during the 30 consecutive calendar days preceding the date of grant, unless determined otherwise by the administrator of the 2016 Plan (including par value options). The Company’s Board of Directors also adopted an addendum to the 2016 Plan for Awards granted to residents of Israel (the "Addendum") and resolved to elect the "Capital Gains Route" (as defined in Section 102(b)(2)) of the Israeli Income Tax Ordinance-5721-1961 ("Tax Ordinance") for the grant of Awards to Israeli grantees. There is also a U.S. addendum under the 2016 Plan that applies to non-qualified stock options for purposes of U.S. tax laws. During 2021, the Company granted 1,187,765 options and restricted share units under the 2016 Plan (which constituted 1.88% of the Company issued and outstanding share capital as of December 31, 2020). Pursuant to the terms of the acquisitions of, Nexidia, inContact, Mattersight, Guardian Analytics and ContactEngine, the Company assumed or replaced unvested options, RSAs and RSUs and converted them or replaced them with the Company's options, RSAs and RSUs, as applicable, based on an agreed exchange ratio. Each assumed or replaced option, RSA and RSU is subject to the same terms and conditions, including vesting, exercisability and expiration, as originally applied to any such option, RSA and RSU immediately prior to the acquisition. The fair value of the Company's stock options granted to employees and directors for the years ended December 31, 2021, 2020 and 2019 was estimated using the following assumptions:
| 2021 |  | 2020 |  | 2019
Expected volatility | 26.21%-27.87% |  | 0.00%-25.79% |  | 19.44%-21.54%
Risk free interest rate | 0.30%-0.93% |  | 0.00%-0.86% |  | 1.43%-2.55%
Expected dividend | $ | — |  |  | — |  |  | — |
Expected term (in years) | 3.5 |  | 3.5 |  | 3.5
A summary of the Company's stock options activity and related information for the year ended December 31, 2021, is as follows:
| Number of options |  | Weighted-average exercise price |  | Weighted- average remaining contractual term (in years) |  | Aggregate intrinsic value
Outstanding at January 1, 2021 | 988,374 |  |  | 22.49 |  |  | 4.26 |  | 258,014
Granted | 437,610 |  |  | 12.80 |  |  |  |
Exercised | 232,376 |  |  | 18.41 |  |  |  |
Cancelled | 326 |  |  | 39.52 |  |  |  |
Forfeited | 84,630 |  |  | 0.46 |  |  |  |
Outstanding at December 31, 2021 | 1,108,652 |  |  | 21.20 |  |  | 4.42 |  | 313,083 |
Exercisable at December 31, 2021 | 375,521 |  |  | 54.57 |  |  | 3.14 |  | 93,516 |
The weighted-average grant-date fair value of options granted during the years 2021, 2020 and 2019 was $243.34, $192.44 and $121.21, respectively. The total intrinsic value of options exercised, and restricted shares vested during the years 2021, 2020 and 2019 was $189,408, $180,234 and $87,872, respectively. The options outstanding under the Company's stock option plans as of December 31, 2021 have been separated into ranges of exercise price as follows:
Ranges of exercise price |  | Options outstanding as of December 31, 2021 |  | Weighted average remaining contractual term |  | Weighted average exercise price |  | Options Exercisable as of December 31, 2021 |  | Weighted average exercise price of options exercisable
|  |  |  |  | (Years) |  | $ |  |  |  | $
$ | 0.27 - 0.31 |  | 951,076.0 |  | 4.57 |  | 0.29 |  | 230,960.0 |  | 0.3
$ | 6.72 - 8.57 |  | 1,820.0 |  | 2.13 |  | 7.03 |  | 1,820.0 |  | 7.0
$ | 20.44- 24.99 |  | 3,019.0 |  | 5.97 |  | 21.84 |  | 2,744.0 |  | 21.5
$ | 37.21 - 54.51 |  | 4,584.0 |  | 4.43 |  | 45.66 |  | 3,632.0 |  | 43.4
$ | 57.10 - 85.14 |  | 30,968.0 |  | 1.51 |  | 79.53 |  | 30,968.0 |  | 79.5
$ | 96.74 |  | 24,891.0 |  | 2.37 |  | 96.74 |  | 24,891.0 |  | 96.7
$ | 151.63 - 224.18 |  | 68,718.0 |  | 4.14 |  | 183.22 |  | 68,718.0 |  | 183.2
$ | 232.2 |  | 23,576.00 |  |  | 5.32 |  | 232.20 |  |  | 11,788.00 |  |  | 232.20 |
|  |  | 1,108,652 |  |  | 4.42 |  | 21.20 |  |  | 375,521 |  |  | 54.57 |
A summary of the Company's RSU and the Company's RSA activities and related information for the year ended December 31, 2021, is as follows:
| Number of RSU and RSA (*)
Outstanding at January 1, 2021 | 1,463,687 |
Granted | 750,155 |
Vested | (485,124) |
Forfeited | (119,709) |
Outstanding at December 31, 2021 | 1,609,009 |
(*) NIS 1.0 par value, which represents approximately $0.32. The weighted-average grant-date fair value of restricted shares granted during the year 2021 was $273.31. As of December 31, 2021, the total compensation cost related to non-vested awards not yet recognized was approximately $298,328, which is expected to be recognized over a period of up to four years. The total equity-based compensation expense related to all of the Company's equity-based awards recognized for the years ended December 31, 2021, 2020 and 2019 was comprised as follows:
| Year ended December 31,
| 2021 |  | 2020 |  | 2019
Cost of revenues | $ | 17,880 |  |  | $ | 11,313 |  |  | $ | 11,244 |
Research and development, net | 28,558 |  |  | 13,668 |  |  | 9,239 |
Selling and marketing | 42,021 |  |  | 30,262 |  |  | 26,650 |
General and administrative | 67,914 |  |  | 48,221 |  |  | 34,897 |
Total stock-based compensation expenses | $ | 156,373 |  |  | $ | 103,464 |  |  | $ | 82,030 |
c.Treasury shares: On January 10, 2017, the Company's Board of Directors authorized a program to repurchase up to $150,000 of the Company's issued and outstanding ordinary shares and ADSs. This share repurchase program commenced on April 7, 2017. Following completion of that plan, on February 12, 2020, the Company's Board of Directors authorized an additional program to repurchase up to $200,000 of the Company's issued and outstanding ordinary shares and ADSs. Repurchases may be made from time to time in the open market or in privately negotiated transactions in accordance with applicable securities laws and regulations. The timing and amount of the repurchase transactions will be determined by the Company's management and may depend on a variety of factors including market conditions, alternative investment opportunities and other considerations. These programs do not obligate the Company to acquire any particular amount of ordinary shares and ADSs and each program may be modified or discontinued at any time without prior notice.

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- Definition The entire disclosure for shareholders' equity comprised of portions attributable to the parent entity and noncontrolling interest, including other comprehensive income. Includes, but is not limited to, balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings, accumulated balance for each classification of other comprehensive income and amount of comprehensive income. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496158-112644 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 13 -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496158-112644 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 14 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496171-112644 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 14 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496171-112644 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SX 210.3-04) -URI http://asc.fasb.org/extlink&oid=120397183&loc=d3e187085-122770 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 18 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496189-112644 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (g) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496158-112644 Reference 8: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -URI http://asc.fasb.org/topic&trid=2208762 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 18 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496189-112644 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (h) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496158-112644 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 14 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496171-112644 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 18 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496189-112644 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 16 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496180-112644 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (i) -URI http://asc.fasb.org/extlink&oid=123467817&loc=SL123496158-112644 Reference 15: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 235 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SX 210.4-08(e)(1)) -URI http://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690 + Details
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