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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
 12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
a.Reportable segments:
ASC 280, "Segment Reporting"' establishes standards for reporting information about operating segments. Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. The Company's chief operating decision maker is its Chief Executive Officer.
Year ended December 31, 2021
Customer Engagement
(1)		Financial Crime and ComplianceNot
allocated		Total
Revenues$1,572,176 $348,974 $— 1,921,150 
Operating income$316,760 $104,080 $(156,931)263,909 
Year ended December 31, 2020
Customer Engagement
(1)		Financial Crime and Compliance (2)Not
allocated		Total
Revenues$1,347,511 $300,505 $— $1,648,016 
Operating income$268,010 $93,272 $(119,235)$242,047 
Year ended December 31, 2019
Customer Engagement
(1)		Financial Crime and ComplianceNot
allocated		Total
Revenues$1,265,113 $308,799 $— $1,573,912 
Operating income$244,599 $124,742 $(130,624)$238,717 
(1)Includes the results of companies which were acquired in the years 2021, 2020 and 2019 and are being integrated within the Customer Engagement segment.
(2)Includes the results of companies which were acquired in the year 2020, and have been integrated within the Financial Crime and Compliance segment.
The following table presents property and equipment as of December 31, 2021 and 2020, based on operational segments:
December 31,
20212020
Customer Engagement$118,557 $120,955 
Financial Crime and Compliance25,378 15,433 
Non-allocated1,719 1,397 
145,654 $137,785 
b.Geographical information:
Total revenues from external customers on the basis of the Company's geographical areas are as follows:
Year Ended December 31,
202120202019
Americas, principally the US$1,566,807 $1,353,278 $1,234,549 
EMEA (*)236,122 180,177 212,252 
Israel3,839 4,368 3,950 
Asia Pacific114,382 110,193 123,161 
1,921,150 $1,648,016 $1,573,912 
The following presents property and equipment as of December 31, 2021 and 2020, based on geographical areas:
December 31,
20212020
Americas, principally the US$73,525 $72,083 
EMEA (*)4,203 4,340 
Israel61,796 54,097 
Asia Pacific6,130 7,265 
$145,654 $137,785 
(*) Includes Europe, the Middle East (excluding Israel) and Africa.