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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION - Financial Information of The Company's Reportable Segments (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Segment Reporting Information [Line Items]      
Revenues $ 1,921,150 $ 1,648,016 $ 1,573,912
Operating income (loss) 263,909 242,047 238,717
Not allocated      
Segment Reporting Information [Line Items]      
Revenues 0 0 0
Operating income (loss) (156,931) (119,235) (130,624)
Customer Engagement | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 1,572,176 1,347,511 1,265,113
Operating income (loss) 316,760 268,010 244,599
Financial Crime and Compliance | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 348,974 300,505 308,799
Operating income (loss) $ 104,080 $ 93,272 $ 124,742