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REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION REPORTABLE SEGMENTS AND GEOGRAPHICAL INFORMATION
a.Reportable segments:
ASC 280, "Segment Reporting"' establishes standards for reporting information about operating segments. Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. The Company's chief operating decision maker is its Chief Executive Officer.
Year ended December 31, 2022
Customer Engagement
(1)
Financial Crime and ComplianceNot
allocated
Total
Revenues$1,768,804 $412,490 $— 2,181,294 
Operating income$343,892 $159,298 $(168,017)335,173 
Year ended December 31, 2021
Customer Engagement
(1)
Financial Crime and ComplianceNot
allocated
Total
Revenues$1,572,176 $348,974 $— $1,921,150 
Operating income$316,760 $104,080 $(156,931)$263,909 
Year ended December 31, 2020
Customer Engagement
(1)
Financial Crime and Compliance (2)Not
allocated
Total
Revenues$1,347,511 $300,505 $— $1,648,016 
Operating income$268,010 $93,272 $(119,235)$242,047 
(1)Includes the results of companies which were acquired in the years 2022, 2021 and 2020 and are being integrated within the Customer Engagement segment.
(2)Includes the results of companies which were acquired in the year 2020 and have been integrated within the Financial Crime and Compliance segment.
The following table presents property and equipment as of December 31, 2022 and 2021, based on operational segments:
December 31,
20222021
Customer Engagement
$125,781 $118,557 
Financial Crime and Compliance32,070 25,378 
Non-allocated1,434 1,719 
159,285 $145,654 
b.Geographical information:
Total revenues from external customers on the basis of the Company's geographical areas are as follows:
Year Ended December 31,
202220212020
Americas, principally the US$1,802,192 $1,566,807 $1,353,278 
EMEA (*)245,198 236,122 180,177 
Israel4,484 3,839 4,368 
Asia Pacific129,420 114,382 110,193 
$2,181,294 $1,921,150 $1,648,016 
The following presents property and equipment and operating lease right-of-use assets as of December 31, 2022 and 2021, based on geographical areas:
December 31,
20222021
Americas, principally the US$127,289 $138,285 
EMEA (*)4,669 6,987 
Israel112,702 69,767 
Asia Pacific17,518 15,670 
$262,178 $230,709 
(*) Includes Europe, the Middle East (excluding Israel) and Africa.