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GOODWILL - Schedule of Goodwill (Details) - USD ($) $ in Thousands | 12 Months Ended
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Dec. 31, 2023 | Dec. 31, 2022
Goodwill [Roll Forward] |  |
Beginning balance, as of January 1 | $ 1,617,118 | $ 1,606,756
Acquisitions | 196,875 | 27,763
Functional currency translation adjustments | 7,976 | (17,401)
Ending balance, as of December 31 | 1,821,969 | 1,617,118
Adjusted goodwill |  | (276)
Customer Engagement |  |
Goodwill [Roll Forward] |  |
Beginning balance, as of January 1 | 1,269,610 | 1,257,149
Acquisitions | 194,990 | 27,763
Functional currency translation adjustments | 7,006 | (15,302)
Ending balance, as of December 31 | 1,471,606 | 1,269,610
Financial Crime and Compliance |  |
Goodwill [Roll Forward] |  |
Beginning balance, as of January 1 | 347,508 | 349,607
Acquisitions | 1,885 |
Functional currency translation adjustments | 970 | (2,099)
Ending balance, as of December 31 | $ 350,363 | $ 347,508

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