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GENERAL - Identified Intangible Assets Acquired (Details) - USD ($) $ in Thousands | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
--- | --- | --- | ---
Business Acquisition [Line Items] |  |  |
Goodwill | $ 1,821,969 | $ 1,617,118 | $ 1,606,756
LiveVox Inc. |  |  |
Business Acquisition [Line Items] |  |  |
Net tangible assets and liabilities assumed | 63,575 |  |
Goodwill | 186,193 |  |
Total | 424,117 |  |
LiveVox Inc. | Trademarks |  |  |
Business Acquisition [Line Items] |  |  |
Intangible assets | $ 4,930 |  |
Estimated useful life | 5 years |  |
LiveVox Inc. | Technology-Based Intangible Assets [Member] |  |  |
Business Acquisition [Line Items] |  |  |
Intangible assets | $ 137,462 |  |
Estimated useful life | 5 years |  |
LiveVox Inc. | Customer relationships |  |  |
Business Acquisition [Line Items] |  |  |
Intangible assets | $ 31,957 |  |
Estimated useful life | 5 years |  |

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