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Segments - Summary of Segment Profit (Detail) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2019 | Sep. 30, 2018 | Sep. 30, 2019 | Sep. 30, 2018
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |
Revenues | $ 4,264 | $ 4,529 | $ 12,896 | $ 14,295
Gross profit | 1,830 | 1,977 | 5,579 | 6,325
R&D expenses | 240 | 311 | 778 | 918
S&M expenses | 595 | 699 | 1,908 | 2,119
G&A expenses | 285 | 309 | 873 | 954
Segment profit | (81) | 16 | (591) | 1,527
North America [Member] |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |
Revenues | 2,051 | 2,265 | 6,169 | 7,059
Gross profit | 1,048 | 1,196 | 3,155 | 3,778
R&D expenses | 156 | 158 | 497 | 528
S&M expenses | 219 | 265 | 756 | 813
G&A expenses | 112 | 128 | 342 | 357
Other (income) expense | (5) | (4) | (6) | (206)
Segment profit | 565 | 649 | 1,566 | 2,286
Europe [Member] |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |
Revenues | 1,163 | 1,212 | 3,611 | 3,982
Gross profit | 662 | 676 | 2,066 | 2,195
R&D expenses | 63 | 62 | 199 | 208
S&M expenses | 206 | 242 | 637 | 725
G&A expenses | 56 | 74 | 175 | 243
Other (income) expense | (4) | 1 | (5) | (1)
Segment profit | 341 | 297 | 1,060 | 1,020
International Markets [Member] |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |
Revenues | 736 | 726 | 2,145 | 2,265
Gross profit | 295 | 301 | 877 | 942
R&D expenses | 21 | 21 | 66 | 70
S&M expenses | 114 | 120 | 348 | 384
G&A expenses | 32 | 37 | 102 | 115
Other (income) expense | (1) |  | (2) | (11)
Segment profit | $ 130 | $ 123 | $ 363 | $ 384

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