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Segment Reporting (Tables) | 12 Months Ended
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Dec. 31, 2025
Segment Reporting [Abstract] |
Schedule of Segment Reporting Information | The following tables present certain financial information for each reportable business segment for the years ended December 31, 2025, 2024, and 2023 and as of December 31, 2025 and 2024. The application and development of management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable business segment may be periodically revised. Loan and deposit transfers occur from time to time between reportable business segments primarily to maintain the migration of clients and relationship managers between segments; however, prior period loan and deposit balances and any related net interest income and FTP are not adjusted for transfers.
| Year Ended December 31, 2025
(in thousands) | Wholesale Banking |  | Community Banking |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Net interest income (expense) | $ | 739,873 |  |  | $ | 412,278 |  |  | $ | 538,451 |  |  | $ | 87,393 |  |  | $ | 95,222 |  |  | $ | 1,873,217 |
Provision for (reversal of) credit losses | 118,717 |  |  | 43,690 |  |  | 21,103 |  |  | 16,063 |  |  | (130,702) |  |  | 68,871 |
Net interest income after provision for credit losses | 621,156 |  |  | 368,588 |  |  | 517,348 |  |  | 71,330 |  |  | 225,924 |  |  | 1,804,346 |
Service charges on deposit accounts | 23,464 |  |  | 30,513 |  |  | 44,893 |  |  | 16 |  |  | 1,769 |  |  | 100,655 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 84,590 |  |  | — |  |  | 84,590 |
Card fees | 10 |  |  | 37,185 |  |  | 26,860 |  |  | — |  |  | 18,474 |  |  | 82,529 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 85,045 |  |  | — |  |  | 85,045 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 15,311 |  |  | — |  |  | 15,311 |
Capital markets income | 31,022 |  |  | 6,855 |  |  | 249 |  |  | 409 |  |  | 11,012 |  |  | 49,547 |
Other non-interest revenue | 18,107 |  |  | 4,063 |  |  | 6,670 |  |  | 7,150 |  |  | 82,725 |  |  | 118,715 |
Total non-interest revenue | 72,603 |  |  | 78,616 |  |  | 78,672 |  |  | 192,521 |  |  | 113,980 |  |  | 536,392 |
Salaries and other personnel expense | 100,415 |  |  | 109,527 |  |  | 124,454 |  |  | 127,516 |  |  | 314,432 |  |  | 776,344 |
Other operating expense(1)(2) | 33,340 |  |  | 44,081 |  |  | 72,268 |  |  | 32,688 |  |  | 363,337 |  |  | 545,714 |
Total non-interest expense | 133,755 |  |  | 153,608 |  |  | 196,722 |  |  | 160,204 |  |  | 677,769 |  |  | 1,322,058 |
Income (loss) before income taxes | $ | 560,004 |  |  | $ | 293,596 |  |  | $ | 399,298 |  |  | $ | 103,647 |  |  | $ | (337,865) |  |  | $ | 1,018,680 |
(1) Treasury and Corporate Other includes $41.2 million of the total merger expense of $42.3 million related to the merger with Pinnacle. (2) Other operating expense for each reportable segment primarily includes: a. Wholesale Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. b. Community Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. c. Consumer Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. d. Financial Management Services - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, FDIC insurance, and other regulatory fees.
| Year Ended December 31, 2024
(in thousands) | Wholesale Banking |  | Community Banking |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Net interest income (expense) | $ | 736,306 |  |  | $ | 398,382 |  |  | $ | 544,248 |  |  | $ | 101,139 |  |  | $ | (30,498) |  |  | $ | 1,749,577 |
Provision for (reversal of) credit losses | 124,350 |  |  | 40,612 |  |  | 20,689 |  |  | 16,003 |  |  | (64,969) |  |  | 136,685 |
Net interest income after provision for credit losses | 611,956 |  |  | 357,770 |  |  | 523,559 |  |  | 85,136 |  |  | 34,471 |  |  | 1,612,892 |
Service charges on deposit accounts | 21,205 |  |  | 28,140 |  |  | 41,187 |  |  | 16 |  |  | 1,099 |  |  | 91,647 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 79,828 |  |  | — |  |  | 79,828 |
Card fees | 11 |  |  | 31,658 |  |  | 26,782 |  |  | — |  |  | 18,469 |  |  | 76,920 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 84,881 |  |  | — |  |  | 84,881 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 14,060 |  |  | — |  |  | 14,060 |
Capital markets income | 24,521 |  |  | 6,843 |  |  | 23 |  |  | 573 |  |  | 12,098 |  |  | 44,058 |
Other non-interest revenue(1) | 11,277 |  |  | 3,212 |  |  | 7,222 |  |  | 7,411 |  |  | (180,912) |  |  | (151,790) |
Total non-interest revenue | 57,014 |  |  | 69,853 |  |  | 75,214 |  |  | 186,769 |  |  | (149,246) |  |  | 239,604 |
Salaries and other personnel expense | 91,170 |  |  | 106,776 |  |  | 119,743 |  |  | 123,858 |  |  | 295,920 |  |  | 737,467 |
Other operating expense(2) | 40,477 |  |  | 49,715 |  |  | 83,022 |  |  | 29,930 |  |  | 306,932 |  |  | 510,076 |
Total non-interest expense | 131,647 |  |  | 156,491 |  |  | 202,765 |  |  | 153,788 |  |  | 602,852 |  |  | 1,247,543 |
Income (loss) before income taxes | $ | 537,323 |  |  | $ | 271,132 |  |  | $ | 396,008 |  |  | $ | 118,117 |  |  | $ | (717,627) |  |  | $ | 604,953 |
(1) Treasury and Corporate Other includes net losses of $256.7 million primarily due to the strategic repositioning of the investment securities portfolio in the second quarter of 2024. (2) Other operating expense for each reportable segment primarily includes: a. Wholesale Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. b. Community Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. c. Consumer Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. d. Financial Management Services - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees.
| Year Ended December 31, 2023
(in thousands) | Wholesale Banking |  | Community Banking |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Net interest income (expense) | $ | 806,399 |  |  | $ | 429,937 |  |  | $ | 614,338 |  |  | $ | 73,906 |  |  | $ | (107,925) |  |  | $ | 1,816,655 |
Provision for credit losses | 114,886 |  |  | 38,435 |  |  | 19,848 |  |  | 14,386 |  |  | 1,524 |  |  | 189,079 |
Net interest income after provision for credit losses | 691,513 |  |  | 391,502 |  |  | 594,490 |  |  | 59,520 |  |  | (109,449) |  |  | 1,627,576 |
Service charges on deposit accounts | 17,774 |  |  | 26,291 |  |  | 45,090 |  |  | 17 |  |  | 924 |  |  | 90,096 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 78,077 |  |  | — |  |  | 78,077 |
Card fees | 10 |  |  | 24,811 |  |  | 28,122 |  |  | — |  |  | 19,414 |  |  | 72,357 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 90,004 |  |  | — |  |  | 90,004 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 15,157 |  |  | — |  |  | 15,157 |
Capital markets income | 22,257 |  |  | 2,863 |  |  | 9 |  |  | 5,934 |  |  | 7,982 |  |  | 39,045 |
Other non-interest revenue(1) | 11,877 |  |  | 15,407 |  |  | 6,650 |  |  | 5,997 |  |  | (20,657) |  |  | 19,274 |
Total non-interest revenue | 51,918 |  |  | 69,372 |  |  | 79,871 |  |  | 195,186 |  |  | 7,663 |  |  | 404,010 |
Salaries and other personnel expense | 97,275 |  |  | 100,293 |  |  | 116,607 |  |  | 131,846 |  |  | 282,357 |  |  | 728,378 |
Other operating expense(2)(3) | 65,299 |  |  | 45,533 |  |  | 89,043 |  |  | 34,914 |  |  | 372,257 |  |  | 607,046 |
Total non-interest expense | 162,574 |  |  | 145,826 |  |  | 205,650 |  |  | 166,760 |  |  | 654,614 |  |  | 1,335,424 |
Income (loss) before income taxes | $ | 580,857 |  |  | $ | 315,048 |  |  | $ | 468,711 |  |  | $ | 87,946 |  |  | $ | (756,400) |  |  | $ | 696,162 |
(1) Treasury and Corporate Other includes net losses of $76.7 million primarily due to the strategic repositioning of the investment securities portfolio in the fourth quarter of 2023. (2) Other operating expense for each reportable segment primarily includes: a. Wholesale Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, FDIC insurance and other regulatory fees, and a $28.0 million loss on other loans held for sale for the $1.17 billion medical office buildings loans sale. b. Community Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. c. Consumer Banking - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. d. Financial Management Services - net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. (3) Treasury and Corporate Other includes a $51.0 million expense as a result of an FDIC special assessment charge to certain banks to cover losses incurred by the Deposit Insurance Fund (DIF) due to bank failures in the first half of 2023. In addition, a $22.1 million loss on other loans held for sale was recorded in Treasury and Corporate Other for the $421.7 million third-party consumer loans sale in 2023.
| December 31, 2025
(dollars in thousands) | Wholesale Banking |  | Community Banking |  |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Loans, net of deferred fees and costs | $ | 26,377,176 |  |  | $ | 8,125,471 |  |  |  | $ | 2,590,729 |  |  | $ | 5,187,553 |  |  | $ | 2,344,698 |  |  | $ | 44,625,627 |
Deposits | $ | 15,494,710 |  |  | $ | 11,112,281 |  |  |  | $ | 17,390,710 |  |  | $ | 1,318,011 |  |  | $ | 6,008,210 |  |  | $ | 51,323,922 |
Full-time equivalent employees | 362 |  |  | 547 |  |  |  | 1,533 |  |  | 547 |  | 1,849 |  |  | 4,838 |
| December 31, 2024
(dollars in thousands) | Wholesale Banking |  | Community Banking |  |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Loans, net of deferred fees and costs | $ | 24,677,119 |  |  | $ | 7,921,182 |  |  |  | $ | 2,776,305 |  |  | $ | 5,263,474 |  |  | $ | 1,970,948 |  |  | $ | 42,609,028 |
Deposits | $ | 15,207,166 |  |  | $ | 10,877,394 |  |  |  | $ | 18,365,142 |  |  | $ | 1,109,270 |  |  | $ | 5,536,387 |  |  | $ | 51,095,359 |
Full-time equivalent employees | 336 |  |  | 533 |  |  |  | 1,491 |  |  | 565 |  |  | 1,771 |  |  | 4,696 |

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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