Exhibit 99.2
eTelecare Global Solutions To Terminate Its
American Depositary Share Program
SCOTTSDALE, Ariz. March 30, 2009 eTelecare Global Solutions (PSE: ETEL), a leading provider of
complex business process outsourcing (BPO) solutions, announced today that it provided Deutsche
Bank Trust Company Americas (the Depositary) notice of termination of the Deposit Agreement dated
April 2, 2007, as amended (the Deposit Agreement). The termination of the Deposit Agreement will
be effective on April 27, 2009. Following this date, eTelecare anticipates that the Depositary
will promptly sell the common shares underlying any remaining outstanding American Depositary
Shares (ADSs) and will distribute the net proceeds from the sale to the holders of outstanding
ADSs in exchange for the cancellation of the ADSs. eTelecare is terminating the Deposit Agreement
in connection with the recently completed tender offer for eTelecares ADSs and common shares by
EGS Acquisition Corp. (the Purchaser), an affiliate of Providence Equity Partners and Ayala
Corporation.
As previously disclosed in eTelecares public filings, the Board of Directors of eTelecare has
approved a reverse stock split of its common shares and a merger between the Purchaser and
eTelecare with eTelecare remaining as the surviving corporation. eTelecare is in the process of
preparing and distributing materials regarding these matters to ADS holders and common
shareholders, and urges ADS holders to consider these materials before deciding whether to convert
ADSs into common shares prior to the termination of the Deposit Agreement.
About eTelecare Global Solutions
Founded in 1999, eTelecare Global Solutions is a leading provider of business process outsourcing
(BPO) focusing on the complex, voice and non-voice based segment of customer-care services. It
provides a range of services, including technical support, customer service, sales, customer
retention, chat and email from both onshore and offshore locations. Services are provided from
delivery centers in the Philippines, United States, Nicaragua, and South Africa. Additional
information is available at www.etelecare.com.
Contact:
Anh Huynh
Director of Investor Relations
888-362-1073
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