[CONSOLIDATION_METHOD_TITLE] [CONSOLIDATION_METHOD]
Related Companies
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Related Funds
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Company Compliance Status
Explanation
Report Information on Publicly Disclosed Information (Page number, menu name on the website)
Yes
Partial
No
Not Applicable
oda_SustainabilityComplianceReportAbstract|
Sustainability Compliance Report
oda_GeneralPrinciplesAbstract|http://www.mkk.com.tr/2015/role/CapsLockLabel
A. GENERAL PRINCIPLES
oda_StrategyPolicyGoalsSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
A1. Strategy, Policy and Goals
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A1.1. The prioritised environmental, social and corporate governance (ESG) issues, risks and opportunities have been determined by the Company's Board of Directors.
X
Priority issues were identified through the materiality analysis method, and risks and opportunities related to ESG were identified based on the materiality analysis.
2025 Integrated Annual Report Pages:88-89 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EsgPoliciesCreatedDisclosedToPublicByBoard|http://www.xbrl.org/2003/role/verboseLabel
A1.1. The ESG policies (Environmental Policy, Energy Policy, Human Rights and Employee Policy etc.) have been created and disclosed to the public by the Company's Board of Directors.
X
The Sustainability Policy and supporting ESG policies are approved by the Board of Directors and published in the sustainability section of the Bank’s corporate website.
Corporate Website, Sustainability Page: https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ShortAndLongTermTargetsSetWithinTheScopeOfEsgPoliciesDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A1.2. The short and long-term targets set within the scope of ESG policies have been disclosed to the public.
X
QNB Türkiye's short- and long-term goals, aligned with its ESG policies, are published in the 2025 Integrated Annual Report and Net Zero Transition Plan Report.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies Net Zero Transition Plan Report: https://www.qnb.com.tr/medium/document-file-4497.vsf
oda_ImplementationMonitoringSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
A2. Implementation/Monitoring
oda_CommitteesUnitsResponsibleForImplementationOfEsgPoliciesAndSeniorOfficialsAndDutiesIdentified|http://www.xbrl.org/2003/role/verboseLabel
A2.1. The responsible committees and/or business units for the implementation of ESG policies and the senior officials related to ESG issues in the Company and their duties have been identified and disclosed to the public.
X
The responsibilities of the Sustainability Committee members, along with the sustainability governance and organizational structure, are disclosed to the public in the 2025 Integrated Annual Report.
2025 Integrated Annual Report Pages: 86-87, 212 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ActivitiesCarriedOutByResponsibleCommitteeUnitReportedToTheBoardOfDirectors|http://www.xbrl.org/2003/role/verboseLabel
A2.1. The activities carried out within the scope of policies by the responsible committee and/or unit have been reported to the Board of Directors at least once a year.
X
The Sustainability Committee, which is responsible for the overall management and oversight of the sustainability strategy and performance, is responsible for informing the Corporate Governance Committee and the Board of Directors on relevant issues and reporting sustainability activities at least once a year and at the required frequency. The General Manager, who is also a member of the Board of Directors, is also a member of the Sustainability Committee.
2025 Integrated Annual Report Pages: 86-87 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EsgTargetsImplementationAndActionPlansCreatedAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A2.2. In line with the ESG targets, the implementation and action plans have been formed and disclosed to the public.
X
Commitments related to ESG and progress on these commitments, action plans, performance outputs, and key performance indicators are disclosed to the public periodically and comparatively.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies Net Zero Transition Plan Report: https://www.qnb.com.tr/medium/document-file-4497.vsf 2025 CDP Report: Pages: 132-133 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_EsgKeyPerformanceIndicatorsAndLevelOfReachingTheseIndicatorsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A2.3. The Key ESG Performance Indicators (KPI) and the level of reaching these indicators have been disclosed to the public on yearly basis.
X
The identified Key Performance Indicators (KPIs) of the Bank are disclosed in Integrated Annual Report as a comparison over the years.
2025 Integrated Annual Report Pages: 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ActivitiesToImproveSustainabilityPerformanceDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A2.4. The activities for improving the sustainability performance of the business processes or products and services have been disclosed to the public.
X
Activities to improve the sustainability performance of business processes, products and services are yearly disclosed in the relevant sections of the Integrated Annual Report
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ReportingSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
A3. Reporting
oda_InformationAboutTheSustainabilityPerformanceTargetsAndActionsGivenInAnnualReports|http://www.xbrl.org/2003/role/verboseLabel
A3.1. The information about the sustainability performance, targets and actions have been given in annual reports of the Company an understandable, accurate and sufficient manner.
X
Information regarding sustainability performance, targets, and sustainability activities is disclosed to the public in the Bank's annual Integrated Annual Report.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_InformationAboutActivitiesWhichAreRelatedToUnDevelopmentGoalsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A3.2. The information about activities which are related to the United Nations (UN) 2030 Sustainable Development Goals have been disclosed to the public.
X
Contribution to the UN Sustainable Development Goals is publicly annually disclosed through Integrated Annual Reports.
2025 Integrated Annual Report Pages: 90-91 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_LawsuitsFiledConcludedAboutEsgIssuesMaterialInTermsOfEsgPoliciesWillSignificantlyAffectCompanyActivitiesDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A3.3. The lawsuits filed and/or concluded against the Company about ESG issues which are material in terms of ESG policies and/or will significantly affect the Company's activities, have been disclosed to the public.
X
Disclosures regarding lawsuits filed and/or concluded against ESG issues are published in the GRI Index of the Bank’s Integrated Annual Report and Public Disclosure Platform. There are no lawsuits filed against the company regarding ESG issues in 2025.
2025 Integrated Annual Report Pages: 626-631 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_VerificationSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
A4. Verification
oda_CompanyKeyEsgPerformanceMetricsVerifiedByIndependentThirdpartyAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
A4.1. The Company's Key ESG Performance metrics have been verified by an independent third party and publicly disclosed.
X
Identified ESG Key Performance Indicators are verified by an independent third party and shared publicly annually through Integrated Annual reports.
2025 Integrated Annual Report Pages: 622-623 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EnvironmentalPrinciplesAbstract|http://www.mkk.com.tr/2015/role/CapsLockLabel
B. ENVIRONMENTAL PRINCIPLES
oda_PoliciesAndPracticesActionPlansEnvironmentalManagementSystemsAndProgramsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B1. The policies and practices, action plans, environmental management systems (known by the ISO 14001 standard) and programs have been disclosed.
X
Carrying out the necessary work for the operation of an environmental management system at international standards, the Bank received the ISO 14001 Environmental Management System Certificate, covering the Crystal Tower (Headquarters Building), Erzurum Operations Building, and Umraniye E Block Building. It has been expanded to 100 branches by the end of 2025.
2025 Integrated Annual Report Page: 165 https://www.qnb.com.tr/en/sustainability/reports-and-policies ISO14001 EMS Certificates https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EnvironmentalReportsDisclosedToThePublicInculidingScopeReportingPeriodReportingDateAndLimitationsAboutReportingConditions|http://www.xbrl.org/2003/role/verboseLabel
B2. The environmental reports prepared to provide information on environmental management have been disclosed to the public which is inculiding the scope, reporting period, reporting date and limitations about the reporting conditions.
X
In the “About the Report” sections of the Integrated Annual Report, the boundary of the report, the reporting period and reporting principles are detailed, while information related to environmental management is provided in the Internal Transformation section.
2025 Integrated Annual Report Pages: 6-7, 614-619 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EnvironmentalTargetsWithinTheScopeOfPerformanceIncentiveSystemsWhichIncludedInTheRewardingCriteriaDisclosedOnTheBasisOfStakeholders|http://www.xbrl.org/2003/role/verboseLabel
B4. The environmental targets within the scope of performance incentive systems which included in the rewarding criteria have been disclosed to the public on the basis of stakeholders (such as members of the Board of Directors, managers and employees).
X
The Bank provides incentives related to climate change to all its employees, beginning from the top management level. In addition, a systematic incentive mechanism has been established for the Bank’s senior management, but enviromental targets has not been disclosed to the public.
2025 CDP Report: Pages: 85-86 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_HowPrioritisedEnvironmentalIssuesIntegratedIntoBusinessObjectivesStrategiesDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B5. How the prioritised environmental issues have been integrated into business objectives and strategies has been disclosed.
X
The Bank discloses its material issues identified through materiality analysis and how these issues are integrated into its business objectives and strategy in its Integrated Annual Report.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_HowEnvironmentalIssuesManagedIntegratedIntoBusinessObjectivesStrategiesByTheCompanysValueChainIncludingOperationalProcessSuppliersCustomersDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B7. The way of how environmental issues has been managed and integrated into business objectives and strategies throughout the Company's value chain, including the operational process, suppliers and customers has been disclosed.
X
The Bank exercises the utmost care not only in its direct activities but also in managing its impacts throughout the value chain; actions taken in this regard are detailed in the Internal Transformation section of the annual Integrated Annual Report. The Supplier Conduct Principles can be accessed via the Bank's Supplier Portal.
2025 Integrated Annual Report Pages: 146-167 https://www.qnb.com.tr/en/sustainability/reports-and-policies Supplier Portal https://tedarikciportali.qnb.com.tr/en/index.html
oda_WhetherCompanyInvolvedEnvironmentalRelatedOrganizationsNonGovernmentalOrganizationsPolicyMakingProcessesCollabrationsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B8. Whether the Company have been involved to environmental related organizations and non-governmental organizations' policy making processes and collabrations with these organizations has been disclosed.
X
The Bank’s environmental related memberships and collaborations are reported in detail in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 97-98 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_CompanyComparativelyReportedInformationEnvironmentalImpactsWithinEnvironmentalIndicatorsPeriodically|http://www.xbrl.org/2003/role/verboseLabel
B9. In the light of environmental indicators (Greenhouse gas emissions (Scope-1 (Direct), Scope-2 (Energy indirect), Scope-3 (Other indirect), air quality, energy management, water and wastewater management, waste management, biodiversity impacts)), information on environmental impacts is periodically disclosed to the public in a comparable manner.
X
Environmental indicators, that are directly related to the Bank’s activities, are calculated periodically and comparatively, and shared annually with the public through Integrated Annual Report and CDP reports.
2025 Integrated Annual Report Pages: 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report: Pages: 163-190 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_DetailsOfTheStandardProtocolMethodologyBaselineYearUsedCollectCalculateDataDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B10. Details of the standard, protocol, methodology, and baseline year used to collect and calculate data has been disclosed.
X
Standard, protocol, methodology and base year details are disclosed in the Reporting Guidance for Non-Financial Data section of the Integrated Annual Report.
2025 Integrated Annual Report Pages: 614-619 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_IncreaseDecreaseEnvironmentalIndicatorsComparativelyDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B11. The increase or decrease in Company's environmental indicators as of the reporting year has been comparatively disclosed with previous years.
X
Environmental indicators are publicly and annually disclosed in the Integrated Annual Report in comparison with previous years.
2025 Integrated Annual Report Pages: 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ShortLongTermTargetsReducingEnvironmentalImpactsDeterminedTheProgressComparedToPreviousYearsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B12. The short and long-term targets for reducing the environmental impacts have been determined and the progress compared to previous years' targets has been disclosed.
X
In Integrated Annual Report, the Bank's short and long-term targets are announced and progress against the determined targets is presented to the public.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Pages: 163-190 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_StrategyCombatClimateCrisisCreatedPlannedActionsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B13. A strategy to combat the climate crisis has been created and the planned actions have been publicly disclosed.
X
The climate crisis response strategy and actions are outlined in the Net Zero Transition Plan Report, the CDP Report, and the annual Integrated Annual Report.
2025 Integrated Annual Report Pages: 106-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report https://www.qnb.com.tr//medium/document-file-4450.vsf Net Zero Transition Plan Report https://www.qnb.com.tr/medium/document-file-4497.vsf
oda_ProgramsProceduresToPreventMinimizePotentialNegativeImpactOfProductsServicesOnTheEnvironmentEstablishedAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B14. The programs/procedures to prevent or minimize the potential negative impact of products and/or services on the environment have been established and disclosed.
X
In line with QNB Türkiye’s Sustainable Product and Finance Framework, the products and services offered to its customers are announced in the annual Integrated Annual Report and on the corporate website.
2025 Integrated Annual Report: Pages: 106-131 https://www.qnb.com.tr/en/sustainability/reports-and-policies Corporate Website, Sustainability Page: https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ActionsToReduceGreenhouseGasEmissionsOfThirdPartiesCarriedOutAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B14. The actions to reduce greenhouse gas emissions of third parties (suppliers, subcontractors, dealers, etc.) have been carried out and disclosed.
X
QNB Türkiye aims to spread the principle of sustainable value creation throughout its entire supply chain with its responsible procurement vision. Within the scope of the Sustainability Policy, the Bank assesses sustainability risks within the supply chain and cooperates with third parties to ensure compliance. The Bank expects third parties to act in compliance with applicable laws and regulations. Actions taken are annually disclosed to the public in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 146-169 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EnvironmentalBenefitsGainsCostSavingsOfInitiativesProjectsAimsReducingEnvironmentalImpactsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B15. The environmental benefits/gains and cost savings of initiatives/projects that aims reducing environmental impacts have been disclosed.
X
The results of the actions taken to reduce environmental impacts are shared in the Internal Transformation of the integrated annual report on a project basis. In addition, projects and actions to reduce environmental impacts are explained in the CDP Report.
2025 Integrated Annual Report Pages: 146-169 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Pages: 191-205 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_DataRelatedToEnergyConsumptionDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B16. The data related to energy consumption (natural gas, diesel, gasoline, LPG, coal, electricity, heating, cooling, etc.) has been disclosed as Scope-1 and Scope-2.
X
Energy consumption data are periodically and comparatively calculated and disclosed in the CDP Climate Change Report and Integrated Annual Report within the scope of Environmental Performance Indicators.
2025 Integrated Annual Report Pages: 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Pages: 163-190 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_InformationRelatedToProductionOfElectricityHeatSteamCoolingDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B17. The information related to production of electricity, heat, steam and cooling as of the reporting year has been disclosed.
X
The primary consumption data within the scope of the Bank’s activities are disclosed in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 267-269 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_StudiesRelatedToIncreaseUseOfRenewableEnergyAndTransitionToZeroLowCarbonElectricityConductedAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B18. The studies related to increase the use of renewable energy and transition to zero/low carbon electricity have been conducted and disclosed.
X
Efforts are underway to increase the use of renewable energy sources. Initiatives undertaken as part of the transition to zero or low-carbon electricity are detailed in the CDP Report and the annual Integrated Activity Report. By 2025, 100% of electricity consumption will be met from renewable energy sources. In line with Net Zero targets, the 5 MW Ground-Mounted Solar Power Plant located in Yozgat has been included in the portfolio to support operational energy transformation. The bank also supports renewable energy production with solar-powered ATM applications.
2025 Integrated Annual Report Pages: 146-167 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report https://www.qnb.com.tr//medium/document-file-4450.vsf Pages: 163-190
oda_RenewableEnergyProductionAndUsageDataPubliclyDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B19. The renewable energy production and usage data has been publicly disclosed.
X
Renewable energy production and usage data are shared with stakeholders in the “Internal Transformation” section of the annual Integrated Annual Report and under Environmental Performance Indicators.
2025 Integrated Annual Report Pages: 146-167, 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_CompanyConductedProjectsAboutEnergyEfficiencyAndAmountOfReductionOnEnergyConsumptionEmissionAchievedDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B20. The Company conducted projects about energy efficiency and the amount of reduction on energy consumption and emission achieved through these projects have been disclosed.
X
Energy consumption and emission reduction amounts are disclosed in the CDP Report and the results of actions taken to increase energy efficiency are annually disclosed on a project basis in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 146-167 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report https://www.qnb.com.tr//medium/document-file-4450.vsf Pages: 163-190
oda_WaterConsumptionTheAmountProceduresSourcesOfRecycledAndDischargedWaterFromUndergroundOrAboveGroundDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B21. The water consumption, the amount, procedures and sources of recycled and discharged water from underground or above ground (if any), have been disclosed.
X
Information regarding water consumption is disclosed to the public in the annual Integrated Activity Report and CDP Report under Environmental Performance Indicators.
2025 Integrated Annual Report Pages: 146-167, 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Pages: 163-190 https://www.qnb.com.tr//medium/document-file-4450.vsf
oda_InformationRelatedCompanysOperationsActivitiesAreIncludedInCarbonPricingSystemDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B22. The information related to whether Company's operations or activities are included in any carbon pricing system (Emissions Trading System, Cap & Trade or Carbon Tax).
X
There is no Emissions Trading System (ETS) in Türkiye.
oda_InformationRelatedToAccumulatedPurchasedCarbonCreditDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B23. The information related to accumulated or purchased carbon credits within the reporting period has been disclosed.
X
The bank has secured carbon credits (I-REC Certificates) in 2025 to offset emissions from electricity consumption. Additionally, Gold Standard Carbon Offset Certificates have been obtained for carbon emissions generated through its digital channels. Detailed information is provided in the annual Integrated Annual Report.
2025 Integrated Annual Report Pages: 146-167 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Page: 163-190 https://www.qnb.com.tr//medium/document-file-4450.vsf Digital Channels Offset Certificates https://registry.goldstandard.org/batch-retirements/details/229608
oda_IfCarbonPricingAppliedDetailsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B24. If carbon pricing is applied within the Company, the details have been disclosed.
X
Studies on carbon pricing are included in CDP report.
2025 CDP Report Pages: 163-190
oda_ThePlatformsWhereTheCompanyDisclosesEnvironmentalInformationDisclosed|http://www.xbrl.org/2003/role/verboseLabel
B25. The platforms where the Company discloses its environmental information have been disclosed.
X
The Bank discloses its environmental information to the public annually in its Integrated Annual Report and CDP reports.
2025 Integrated Annual Report Pages: 146-167 https://www.qnb.com.tr/en/sustainability/reports-and-policies 2025 CDP Report Pages: 163-190
oda_SocialPrinciplesAbstract|http://www.mkk.com.tr/2015/role/CapsLockLabel
C. SOCIAL PRINCIPLES
oda_HumanRightsEmployeeRightsSubAbstract|http://www.xbrl.org/2003/role/verboseLabel
C1. Human Rights and Employee Rights
oda_InstitutionalHumanRightsAndEmployeeRightsPolicyEstablishedThePolicyAndTheOfficalsDeterminedDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.1. The Institutional Human Rights and Employee Rights Policy has been established in the ligh of the Universal Declaration of Human Rights, ILO Conventions ratified by Turkey and other relevant legislation. The policy and the officals that responsible for the implementation of it have been determined and disclosed.
X
Human Rights and Employee Rights issues are addressed in the Bank’s Sustainability Policy and disclosed to the public on the corporate website.
Corporate Website, Sustainability Page: https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EmployeeRightsPolicyIncludesFairWorkforceImprovementOfWorkingStandardsWomenEmploymentAndInclusivity|http://www.xbrl.org/2003/role/verboseLabel
C1.2. Considering the effects of supply and value chain, fair workforce, improvement of labor standards, women's employment and inclusion issues (gender, race, religion, language, marital status, ethnic identity, sexual orientation, gender identity, family responsibilities, union activities, political opinion, disability, social and cultural differences, etc., such as non-discrimination) are included in its policy on employee rights.
X
The Bank respects the human rights of everyone affected by its activities and ensures that everyone is treated with dignity and equality regardless of race, religion, gender, age or language. The Bank provides its employees with a working environment where they are treated with fairness, equality and respect. Providing equal remuneration and development opportunities, establishing grievance mechanisms, preventing discrimination, ensuring occupational safety and security of employees are considered within this framework. The Bank expects its customers and suppliers to respect human rights, prevent and take cautions on child labor and forced labor within its own workforce and supply chain. The Bank discloses its approach to these issues to the public through its Sustainability Policy on its corporate website.
Corporate Website, Sustainability Page: https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_MeasuresTakenForMinorityRightsEqualityOfOpportunityOrTheOnesSensitiveAboutCertainEconomicEnvironmentalSocialFactorsAlongTheSupplyChainDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.3. The measures taken for the minority rights/equality of opportunity or the ones who are sensitive about certain economic, environmental, social factors (low income groups, women, etc.) along the supply chain have been disclosed.
X
Measures taken throughout the value chain to protect the rights and equal opportunities of groups sensitive to social factors or minorities are disclosed to the public through the Integrated Annual Report and Sustainability Policies.
2025 Integrated Annual Report Pages: 168-187 https://www.qnb.com.tr/en/sustainability/reports-and-policies Corporate Website, Sustainability Page https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_DevelopmentsRegardingPreventiveCorrectivePracticesAgainstDiscriminationInequalityHumanRightsViolationsForcedChildLaborDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.4. The developments regarding preventive and corrective practices against discrimination, inequality, human rights violations, forced and child labor have been disclosed.
X
The actions taken and related regulations are disclosed to the public in the Sustainability Policy and the annual Integrated Annual Report published on the Bank's corporate website.
2025 Integrated Annual Report Pages: 168-187 Corporate Website, Sustainability Page https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EmployeeRightPolicyIncludesInvestmentsInEmployeesCompensationFringeBenefitsRightToUnionizeWorkLifeBalanceSolutionsTalentManagement|http://www.xbrl.org/2003/role/verboseLabel
C1.5. Investments in employees (education, development policies), compensation, fringe benefits, right to unionize, work/life balance solutions and talent management are included in the employee rights policy.
X
The relevant information is disclosed to the public in the Sustainability Policy and the annual Integrated Activity Report published on the Bank's corporate website's sustainability page.
2025 Integrated Annual Report Pages: 168-187 https://www.qnb.com.tr/en/sustainability/reports-and-policies Corporate Website, Sustainability Page https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_MechanismForEmployeeComplaintsAndResolutionOfDisputesEstablishedRelatedSolutionProcessesDetermined|http://www.xbrl.org/2003/role/verboseLabel
C1.5. The mechanism for employee complaints and resolution of disputes have been established and related solution processes have been determined.
X
Related information is disclosed in detail in the ”Transformation of Employee” of the Integrated Annual Report.
2025 Integrated Annual Report Pages: 168-187 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_ActivitiesCarriedOutWithinTheReportingPeriodRelatedToEnsureEmployeeSatisfactionDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.5. The activities carried out within the reporting period which related to ensure employee satisfaction have been disclosed.
X
Information on ensuring employee satisfaction is annually disclosed in the ”Transformation of Employee” of the Integrated Annual Report.
2025 Integrated Annual Report Pages: 166-185 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_TheOccupationalHealthAndSafetyPoliciesEstablishedDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.6. The occupational health and safety policies have been established and disclosed.
X
The Bank has an Occupational Health and Safety Policy, but it has not been disclosed to the public. Activities carried out within the scope of the policy are disclosed to the public within the Integrated Annual Report. .
2025 Integrated Annual Report Pages: 168-187, 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_MeasuresTakenForProtectingHealthPreventingOccupationalAccidentStatisticsDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.6. The measures taken for protecting health, preventing occupational accidents and related statistics have been disclosed.
X
Statistics on occupational accidents are published annually in the Integrated Annual Report.
Integrated Annual Report: Pages: 602-613 https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_PersonalDataProtectionAndDataSecurityPoliciesEstablishedAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.7. The personal data protection and data security policies have been established and disclosed.
X
The Bank's Protection of Personal Data and Information Security and Cyber Security Policy exists and is included at the Corporate Web Site.
Protection of Personal Data Policy: https://www.qnb.com.tr/en/information/protection-of-personal-data Information Security and Cyber Security Policy: https://www.qnb.com.tr/en/sustainability/reports-and-policies
oda_EthicsPolicyEstablishedAndDisclosed|http://www.xbrl.org/2003/role/verboseLabel
C1.8. The ethics policy have been established and disclosed.
X
Although there is no publicly available or formally established Ethics Policy, the ethical standards expected from Bank employees have been set forth through the “QNB Employee Code of Conduct”and the “Code of Conduct for QNB Professionals.”
Employee Code of Conduct Procedure: https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C1.9. The studies related to social investment, social responsibility, finansal inclusivity and access to finance have been explained.
X
The activities carried out in this context are disclosed to the public in the “Sustainable Society for the Future” and “Responsible Transformation” sections in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 132-143, 190-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C1.10. The informative meetings and training programs related to ESG policies and practices have been organized for employees.
X
In addition to general awareness-raising events and/or trainings on sustainability, trainings and meetings are organized specifically on ESG policies and practices, and utmost care is taken to increase the participation of relevant employees in these trainings. The activities and statistics carried out are disclosed annually to the public through the Integrated Annual Report.
2025 Integrated Annual Report Pages: 96, 168-187 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C2. Stakeholders, International Standards and Initiatives
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C2.1. The customer satisfaction policy regarding the management and resolution of customer complaints has been prepared and disclosed.
X
The Bank has Customer Experience Principles. Ideas, opinions, and suggestions for improving the customer experience are collected and evaluated through the Excellent Customer Experience Platform. Policies and procedures related to this area exist but are not publicly disclosed. Detailed information is shared in the annual Integrated Annual Report.
QNB Excellent Customer Experience Platform: https://deneyim.qnb.com.tr/ 2025 Integrated Annual Report Pages: 134 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C2.2. The information about the communication with stakeholders (which stakeholder, subject and frequency) have been disclosed.
X
It takes the utmost care to ensure continuous and transparent communication with its stakeholders. It shares information through its sustainability website and reports. Detailed information on Stakeholder Engagement and Communication is annually shared in the Integrated Annual Report.
2025 Integrated Annual Report Pages: 92-95 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C2.3. The international reporting standards that adopted in reporting have been explained.
X
The Bank explains the international reporting standards it has adopted in its Integrated Annual Report.
2025 Integrated Annual Report Pages: 6-7 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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C2.4. The principles adopted regarding sustainability,the signatory or member international organizations, committees and principles have been disclosed.
X
The bank explains the international reporting standards it has adopted and complies with in the “About the Report” section of its annual Integrated Annual Report.
2025 Integrated Annual Report Pages: 97-98 https://www.qnb.com.tr/en/sustainability/reports-and-policies Corporate Website, Sustainability Page https://www.qnb.com.tr/surdurulebilirlik/surdurulebilirlik-yaklasimimiz/surdurulebilirlik-alanindaki-is-birliklerimiz
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C2.5. The improvements have been made and studies have been carried out in order to be included in the Borsa Istanbul sustainability indices and/or international index providers.
X
The details of the sustainability indices in which the Bank participates are annualy shared with the public through its Integrated Annual Report.
2025 Integrated Annual Report Pages: 97-98 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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D. CORPORATE GOVERNANCE PRINCIPLES
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D1. The opinions of stakeholders have been sought in the determination of measures and strategies related to sustainability field.
X
Through the materiality analysis method, the Bank’s priority issues were identified based on stakeholder feedback, and ESG-related risks and opportunities were defined accordingly. All conducted studies are disclosed to the public in the relevant sections of the annual Integrated Annual Report.
2025 Integrated Annual Report Pages: 88-89, 92-95, 106 -201 https://www.qnb.com.tr/en/sustainability/reports-and-policies
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D2. The social responsibility projects, awareness activities and trainings have been carried out to raise awareness about sustainability and its importance.
X
The efforts and outcomes in this regard are highlighted in the Integrated Annual Report and on the sustainability section of the corporate website.
2025 Integrated Annual Report Pages: 132-143, 190-201 https://www.qnb.com.tr/en/sustainability/reports-and-policies Corporate Website, Sustainability Page https://www.qnb.com.tr/en/sustainability