

     APAC'S Fourth Quarter 1998 Results to be Below Analysts' Expectations

DEERFIELD,  Ill., Dec. 21 /PRNewswire/ -- APAC Teleservices,  Inc. (Nasdaq: APAC
news),  today  announced it  anticipates  it will report  results for its fourth
fiscal  quarter  ended  December  27,  1998 which are  significantly  lower than
current analysts' earnings expectations of $0.09 per share. The Company does not
expect to be  profitable in the fourth  quarter,  primarily as a result of lower
estimated revenues.  The Company anticipates its fourth quarter net revenue will
be below net revenue  recorded  for the third  quarter.  Actual  results for the
quarter  remain  partially  dependent on the results of certain of the Company's
operations for the remainder of the quarter.  The Company anticipates  reporting
the results of its fourth quarter operations in mid-February, 1999.

Revenues  from  the  Company's  largest  telecommunications   customer  will  be
significantly  below third quarter levels, due to unexpected downward changes in
the  customer's  level of  business  with the  Company  during the course of the
quarter.  Primarily  as a result of these  unexpected  changes,  revenues of the
Company's Sales Solutions  division for the fourth quarter will be significantly
below third quarter levels.

This release contains certain statements that describe the Company's assessments
of future business conditions and the outlook for the Company based on available
information.    Whenever   possible,    the   Company   has   identified   these
"forward-looking"  statements  (as defined in Section 21E of the  Securities and
Exchange Act of 1934) by words such as "anticipates,"  "believes,"  "estimates,"
"expects," and similar phrases. These forward- looking statements are based upon
assumptions  the Company  believes are  reasonable;  however such statements are
subject  to risks and  uncertainties  which  could  cause the  Company's  actual
results to differ  materially  from those  expressed  in, or implied  by,  these
statements.  Some forward looking statements in this release concern anticipated
revenue levels,  cost estimates and resulting  earnings that are not necessarily
indicative of subsequent periods due to the level and mix of future sales, which
may  vary  significantly  from  quarter  to  quarter.  The  Company  assumes  no
obligation to update publicly any forward-looking statements whether as a result
of new  information,  future events or otherwise.  A discussion of the risks and
uncertainties related to forward-looking  statements by the Company is contained
in its Form 10-K Report for the fiscal year ended  December  28, 1997 filed with
the Securities & Exchange Commission on March 27, 1998.

SOURCE: APAC TeleServices, Inc.

