POWER OF ATTORNEY



Know all by these presents, that the undersigned hereby constitutes and appoints each of Andrew B.

Szafran, Robert B. Nachwalter and James C. Gari, signing singly, the undersigned's true and lawful attorney-in-fact

to:



1. execute for and on behalf of the undersigned, in the undersigned's capacity as an officer and/or

director of APAC Customer Services, Inc. (the "Company"), Forms 3, 4 and 5 (including

amendments thereto) in accordance with Section 16(a) of the Securities Exchange Act of 1934 and

the rules and regulations thereunder and a Form ID, Uniform Application for Access Codes to File

on EDGAR;



2. do and perform any and all acts for and on behalf of the undersigned which may be necessary or

desirable to complete and execute any such Forms 3, 4 or 5 or Form ID and timely file such forms

(including amendments thereto) and application with the United States Securities and Exchange

Commission and any stock exchange or similar authority; and



3. take any other action of any type whatsoever in connection with the foregoing which, in the

opinion of such attorney-in-fact, may be of benefit to, in the best interest of, or legally required by,

the undersigned, it being understood that the documents executed by such attorney-in-fact on

behalf of the undersigned pursuant to this Power of Attorney shall be in such form and shall

contain such terms and conditions as such attorney-in-fact may approve in such attorney-in-fact's

discretion.



The undersigned hereby grants to each such attorney-in-fact full power and authority to do and perform any

and every act and thing whatsoever requisite, necessary or proper to be done in the exercise of any of the rights and

powers herein granted, as fully to all intents and purposes as the undersigned might or could do if personally

present, with full power of substitution or revocation, hereby ratifying and confirming all that such attorney-in-fact,

or such attorney-in-fact's substitute or substitutes, shall lawfully do or cause to be done by virtue of this power of

attorney and the rights and powers herein granted.  The undersigned acknowledges that the foregoing attorneys-in-

fact, in serving in such capacity at the request of the undersigned, are not assuming, nor is the Company assuming,

any of the undersigned's responsibilities to comply with Section 16 of the Securities Exchange Act of 1934.



The undersigned agrees that each such attorney-in-fact herein may rely entirely on information furnished

orally or in writing by the undersigned to such attorney-in-fact.  The undersigned also agrees to indemnify and hold

harmless the Company and each such attorney-in-fact against any losses, claims, damages or liabilities (or actions

in these respects) that arise out of or are based upon any untrue statements or omission of necessary facts in the

information provided by the undersigned to such attorney-in fact for purposes of executing, acknowledging,

delivering or filing Forms 3, 4 or 5 (including amendments thereto) or Form ID and agrees to reimburse the

Company and such attorney-in-fact for any legal or other expenses reasonably incurred in connection with

investigating or defending against any such loss, claim, damage, liability or action.



This Power of Attorney supersedes any power of attorney previously executed by the undersigned

regarding the purposes outlined in the first paragraph hereof ("Prior Powers of Attorney"), and the authority of the

attorneys-in-fact named in any Prior Powers of Attorney is hereby revoked.



This Power of Attorney shall remain in full force and effect until the undersigned is no longer required to

file Forms 3, 4 or 5 with respect to the undersigned's holdings of and transactions in securities issued by the

Company, unless earlier (a) revoked by the undersigned in a signed writing delivered to the foregoing attorneys-in-

fact or (b) superseded by a new power of attorney regarding the purposes outlined in the first paragraph hereof

dated as of a later date.



IN WITNESS WHEREOF, the undersigned has caused this Power of Attorney to be executed as of this

3rd  day of November 2009.



/s/ Katherine Andreasen

Name: Katherine Andreasen