


                                                                   EXHIBIT 10.16

                                                         EOS CAPITAL, INC.
                                                         2101 Bush Street
                                                         San Francisco, CA 94115
                                                         (415) 292-7184
                                                         (415) 292-6208 (fax)


David A. Lahar
Managing Partner
Email:  dlahar@dnai.com

November 1, 2000


Mr. Junaid Sheikh
Chairman and Chief Executive Officer
Accom, Inc.
1490 O'Brien Drive
Menlo Park, CA 94025

Dear Junaid:

This letter will  confirm  the  engagement  of EOS  Capital,  Inc.  ("EOS") as a
consultant and financial  advisor to Accom,  Inc.  ("Accom" or the "Company") to
provide such information,  consulting, financial advisory and general investment
banking  services  as EOS and  Accom may  agree  upon  from  time to time.  EOS'
services to the  Company  shall be for a period of one year from the date above,
during  which  time EOS shall  undertake  certain  activities  on the  Company's
behalf, including, if appropriate, the following:

     o   Providing  assistance to the management and the Board of the Company in
         the  areas  of  strategic  planning,  industry  analysis,   competitive
         analysis, and financial strategy;

     o   Assisting  the company in  formulating  the  criteria  with  respect to
         potential acquisition, merger or sale partners;

     o   Rendering  such other  financial  advisory,  consulting  or  investment
         banking services as may from time to time be agreed upon by EOS and the
         Company.

As  compensation  for EOS'  services,  the  Company  will pay EOS a retainer  of
$100,000,  payable upon execution of this Agreement, and such other success fees
as may be negotiated in the future between EOS and the Company. The Company will
reimburse EOS for its  out-of-pocket  expenses  incurred in connection with this
engagement.

This  Agreement  embodies the entire  agreement  and  understanding  between the
parties  hereto  relating to the subject  matter hereto and supersedes all prior
agreements and understandings relating to such subject matter.


<PAGE>


                                                               EOS CAPITAL, INC.


Mr. Junaid Sheikh
November 1, 2000

Page 2


If the  foregoing  correctly  sets forth our  agreement,  please so  indicate by
signing  and  returning  to us the  enclosed  duplicate  original  copy  of this
Agreement.



                                                      Very truly yours,

                                                      EOS CAPITAL, INC.

                                                      By: /s/  DAVID A. LAHAR
                                                          ----------------------
                                                        Name:  David A. Lahar
                                                        Title: President


Accepted and Agreed
To as of the date first
Written above:

ACCOM, INC.

By:          /s/   JUNAID SHEIKH
             -------------------
Name:              Junaid Sheikh
Title:             Chairman and Chief Executive Officer

                                       2

