Annual Report 2024
reputation and its brand, which could materially and adversely affect Younited’s business and financial
condition and results of operations.
Furthermore, Younited’s ability to maintain, protect and promote Younited’s brand is partially dependent on
visibility and customer reviews on third-party platforms. Changes in the way these platforms operate could
make the maintenance, protection and promotion of Younited’s products and services and Younited’s brand
more expensive or more difficult.
Many of Younited’s stakeholders are becoming increasingly interested in Younited’s environmental, social,
governance and other sustainability responsibilities, strategy and related disclosures. In 2023, Younited
applied for B Corp certification, an international certification that assesses the social and environmental impact
of companies, which enabled Younited to benchmark Younited against the best CSR practices on the market.
Younited also completed its first Bilan Carbone, covering scopes 1, 2 and 3 and is taking part in the Convention
des Entreprises pour le Climat. Younited’s absolute and relative progress and disclosures, or lack thereof, on
environmental, social, governance and other sustainability matters could impact Younited’s reputation, brand
and the willingness of certain platform and equity investors to hold Younited’s loans or common stock,
respectively. If Younited does not successfully maintain, protect and promote Younited’s brand, Younited may
be unable to maintain and/or expand its base of customers and investors, which may materially harm
Younited’s loan origination.
Any significant disruption in Younited’s technology systems, including events beyond Younited’s
control, or failure in Younited’s technology initiatives could have a material adverse effect on
Younited’s operations.
Younited believes its technology platform enables it to deliver solutions to customers and investors and
provides a significant time and cost advantage over Younited’s competition. The satisfactory performance,
reliability and availability of Younited’s technology and Younited’s underlying network infrastructure are critical
to Younited’s operations, customer service and reputation. Continued access to Younited’s products and
platform capabilities depends on the efficient and uninterrupted operation of numerous systems, including
Younited’s computer systems, software, data centres and telecommunications networks, as well as the
systems of third parties, such as national financial system network infrastructure providers, back office and
business process support, information technology production and support, internet and telephone connections,
network access, data centre infrastructure services and cloud storage and computing. However, these systems
and technologies are vulnerable to disruptions, failures or slowdowns. Younited has experienced, and may in
the future experience, disruptions, outages and other performance problems due to a variety of factors,
including infrastructure changes, introductions of new functionality, human or software errors, capacity
constraints due to an overwhelming number of customers accessing Younited’s products and platform
capabilities simultaneously, denial of service attacks or other security-related incidents, natural disasters,
power outages, terrorist attacks, hostilities and other events beyond Younited’s control. Younited’s failure to
maintain satisfactory performance, reliability and availability of Younited’s technology and underlying network
infrastructure may impair Younited’s ability to attract new and retain existing customers or investors, which
could have a material adverse effect on Younited’s operations.
Additionally, in the event of damage or interruption, Younited’s insurance policies may not adequately
compensate Younited for any losses that Younited may incur. Younited’s disaster recovery plan has not been
tested under actual disaster conditions, and Younited may not have sufficient capacity to recover all data and
services in the event of an outage. These factors could prevent Younited from processing or posting payments
on loans, processing loan purchases or investments, damage Younited’s brand and reputation, divert
Younited’s employees’ attention, reduce its revenue, subject Younited to liability and cause customers to
abandon Younited’s platform, any of which could adversely affect Younited’s business, financial condition and
results of operations.
As Younited’s business grows, it may become increasingly difficult to maintain and improve the performance
of Younited’s information technology systems. To the extent that Younited does not effectively address capacity
constraints, upgrade Younited’s systems as needed and continually develop Younited’s technology and
network architecture to accommodate actual and anticipated changes in technology, Younited may experience
a loss of customers, lost or delayed market acceptance of Younited’s platform and products, delays in payment
to Younited by customers, injury to Younited’s reputation and brand and Younited’s business, financial condition
and results of operations may be adversely affected.
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