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Consolidated statement of operations - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
Profit or loss [abstract] |  |  |
Revenue | € 7,880 | € 6,764 | € 5,259
Cost of revenue | 5,865 | 5,042 | 3,906
Gross profit | 2,015 | 1,722 | 1,353
Research and development | 837 | 615 | 493
Sales and marketing | 1,029 | 826 | 620
General and administrative | 442 | 354 | 283
Total operating expense | 2,308 | 1,795 | 1,396
Operating loss | (293) | (73) | (43)
Finance income | 94 | 275 | 455
Finance costs | (510) | (333) | (584)
Share in losses of associate | 0 | 0 | (1)
Finance income/(costs) - net | (416) | (58) | (130)
Loss before tax | (709) | (131) | (173)
Income tax (benefit)/expense | (128) | 55 | (95)
Net loss attributable to owners of the parent | € (581) | € (186) | € (78)
Net loss per share attributable to owners of the parent |  |  |
Basic (euro per share) | € (3.10) | € (1.03) | € (0.44)
Diluted (euro per share) | € (3.10) | € (1.03) | € (0.51)
Weighted-average ordinary shares outstanding |  |  |
Basic (in shares) | 187,583,307 | 180,960,579 | 177,154,405
Diluted (in shares) | 187,583,307 | 180,960,579 | 181,210,292

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